User manual ALCATEL-LUCENT SPEEDTOUCH 510V4

SpeedTouchTM510v4 Residential ADSL Gateway User's Guide Release R4.3.1 SpeedTouchTM 510v4 User's Guide R4.3.1 Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Thomson Telecom Belgium Prins Boudewijnlaan, 47 B-2650 Edegem Belgium www.speedtouch.com Trademarks The following trademarks are used in this document: SpeedTouchTM is a trademark of THOMSON. Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX® is a registered trademark of UNIX System Laboratories, Incorporated. Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other countries. Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorporated, registered in the United States and/or other countries. Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation. EthernetTM is a trademark of Xerox Corporation. UPnPTM is a certification mark of the UPnPTM Implementers Corporation. Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alliance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance. Other products may be trademarks or registered trademarks of their respective manufacturers. Document Information Status: v1.0 (May 2005) Reference: E-DOC-CTC-20050429-0095 Short Title: User's Guide ST510v4 R4.3.1 Contents Contents About this User's Guide .............................................. 1 1 1.1 1.1.1 1.1.2 Your SpeedTouchTM ...................................................... 3 SpeedTouchTM Features .................................................................. 4 Hardware Specifications .................................................................................. 5 Software Features .......................................................................................... 6 1.2 1.3 1.3.1 1.3.2 1.3.3 1.3.4 SpeedTouchTM LED Behaviour ........................................................ 8 How to Access your SpeedTouchTM.............................................. 10 Access via the Web Interface......................................................................... 11 Access via CLI ............................................................................................. 12 Access via FTP ............................................................................................ 14 Remote Assistance ....................................................................................... 17 2 Local Network Setup .................................................. 19 3 3.1 3.2 3.3 3.4 Internet Connectivity Dial-In Clients ......................... 21 SpeedTouchTM Web Pages ............................................................ 23 IGD Control Agent ....................................................................... 25 MS Windows XP BroadBand Connection ..................................... 27 Mac OS X PPPoE Dial-in Client .................................................... 31 4 SpeedTouchTM Web Interface .................................... 33 E-DOC-CTC-20050429-0095 v1.0 i Contents 4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 Navigation.................................................................................... 34 Menu .......................................................................................................... 35 Language Bar ............................................................................................... 36 Navigation Bar ............................................................................................. 37 Notification Area .......................................................................................... 38 Tasks.......................................................................................................... 39 4.2 4.3 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7 4.3.8 Home ............................................................................................ 40 SpeedTouch ................................................................................. 41 Information .................................................................................................. 42 SpeedTouchTM Easy Setup .............................................................................. 43 Restart........................................................................................................ 44 Configuration ............................................................................................... 45 Backup & Restore......................................................................................... 46 Reset to Factory Defaults .............................................................................. 47 Event Logs .................................................................................................. 48 Update........................................................................................................ 49 4.4 4.4.1 4.4.2 4.4.3 4.4.4 Broadband Connection................................................................. 50 Connectivity Check....................................................................................... 51 DSL Connection ........................................................................................... 52 Internet Services .......................................................................................... 53 Internet Service Settings ............................................................................... 54 4.5 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 4.5.6 4.5.7 4.5.8 4.5.9 4.5.10 4.5.11 Toolbox ........................................................................................ 55 Remote Assistance ....................................................................................... 56 Game & Application Sharing .......................................................................... 57 Defined Games & Applications ....................................................................... 58 Game or Application Definition ....................................................................... 59 New Game or Application .............................................................................. 60 Firewall ....................................................................................................... 61 Dynamic DNS .............................................................................................. 62 User Management ........................................................................................ 63 Edit User ..................................................................................................... 64 Change Default User ..................................................................................... 65 Add User..................................................................................................... 66 ii E-DOC-CTC-20050429-0095 v1.0 Contents 4.6 4.6.1 4.6.2 4.6.3 4.6.4 4.6.5 4.6.6 Home Network ............................................................................. 67 Devices ....................................................................................................... 68 Device Settings ............................................................................................ 69 Assign Public IP ........................................................................................... 70 Interfaces .................................................................................................... 71 Interface Settings ......................................................................................... 72 DHCP Pool................................................................................................... 73 5 5.1 Software Upgrade....................................................... 75 Upgrade Wizard on Setup CD....................................................... 76 6 6.1 6.1.1 6.1.2 Troubleshooting.......................................................... 79 General SpeedTouchTM Troubleshooting ...................................... 80 Ethernet Troubleshooting............................................................................... 81 Upgrade Troubleshooting............................................................................... 82 6.2 6.3 UPnPTM on Windows XP Systems................................................. 83 Reset to Factory Defaults ............................................................ 85 E-DOC-CTC-20050429-0095 v1.0 iii Contents iv E-DOC-CTC-20050429-0095 v1.0 About this User's Guide About this User's Guide Used Symbols A note provides additional information about a topic. A tip provides an alternative method or shortcut to perform an action. ! Terminology A caution warns you about potential problems or specific precautions that need to be taken. Generally, the SpeedTouchTM510v4(i) will be referred to as SpeedTouchTM in this User's Guide. In interactive input and output, typed input is displayed in a bold font and commands are displayed like this. Comments are added in italics. Example: =>language list CODE LANGUAGE VERSION FILENAME en* english 4.2.0.1 Typographical Conventions Only one language is available Documentation and software updates THOMSON continuously develops new solutions, but is also committed to improve its existing products. For more information on THOMSON's latest technological innovations, documents and software releases, visit us at: www.speedtouch.com E-DOC-CTC-20050429-0095 v1.0 1 About this User's Guide 2 E-DOC-CTC-20050429-0095 v1.0 Chapter 1 Your SpeedTouchTM 1 Your SpeedTouchTM Introduction With the SpeedTouchTM510v4(i) Residential ADSL Gateway you can surf the Internet at high speed. For more information on how to set up your SpeedTouchTM, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and Setup Guide. This User's Guide will assist you in configuring your SpeedTouchTM. Before connecting the SpeedTouchTM, please read the SpeedTouchTM Quick Installation Guide and the Safety Instructions and Regularity Notices. Installation Contents Safety instructions E-DOC-CTC-20050429-0095 v1.0 3 Chapter 1 Your SpeedTouchTM 1.1 SpeedTouchTM Features Introduction Your SpeedTouchTM offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: Hardware Specifications Software Features 4 E-DOC-CTC-20050429-0095 v1.0 Chapter 1 Your SpeedTouchTM 1.1.1 Hardware Specifications Gateway Integrated multi-mode ADSL modem, supporting: ADSL over POTS for a SpeedTouchTMADSL/POTS variant) ADSL over ISDN for a SpeedTouchTM ADSL/ISDN variant) Physical interfaces WAN: One RJ-11 port for ADSL/POTS or ADSL/ISDN connection LAN: Depending on the variant you purchased, your SpeedTouchTM is equipped with: A single RJ-45 port for Ethernet connection (10/100Base-T) A four RJ-45 port 10/100Base-T Ethernet switch Power inlet LEDs Power requirement LED indicators for all interfaces Power supply: Depending on the variant you purchased 9V DC or 15V AC, 1000mA E-DOC-CTC-20050429-0095 v1.0 5 Chapter 1 Your SpeedTouchTM 1.1.2 Software Features ADSL compliance If POTS in overlay: G. handshake, Full Rate ADSL, G.dmt, G.lite (splitterless ADSL) If ISDN in overlay: G.handshake, G.dmt ATM features Up to 16 simultaneous PVCs, allowing multiple simultaneous destinations ATM QoS per PVC: CBR, VBR-rt, VBR-nrt, UBR RFC 1483 / 2684 multiprotocol encapsulation over AAL5 / ATM: both LLC / SNAP and VC-based multiplexing supported Bridging features Multiport self-learning transparent bridge per IEEE 802.1D for LAN interconnect Remote bridge ports are isolated from each other Pre-defined bridge filters to WAN (no filter, no CPE-to-WAN broadcast, PPPoE only) and to LAN (no filter, multicast filter) Routing features Multi-port (up to 16 PVCs) router Static routing, automatic routes (PPP, LAN) IP address multi-homing Services UPnP with NAT traversal capability: enables game technologies (Xbox live, Direct X, and many others) enables conferencing functions of Microsoft Messenger Transparent bridging (IEEE802.1D) PPPoE routing/bridging with integrated PPP Relay PPPoA routing, PPPoA-to-PPTP relaying IP routing with static routing, packet classified routing and residential RIP Hyper-NAT with virtual server mapping (for instance for Web, FTP, Mail servers) and ALGs (such as NetMeeting, MSN Messenger, VPN passthrough, and others) Quality of Service: IP QoS Integrated Dynamic DNS client Security PAP (RFC1334), CHAP (RFC1994) for PPP session Integrated Stateful Inspection Firewall Multi-level SpeedTouchTM access policies, Digest Authentication Configuration Home Install Wizard, Easy Setup wizard Intuitive web-based GUI (HTTP/HTTPs) Advanced configuration via telnet - Command Line Interface (CLI) Remote management access control 6 E-DOC-CTC-20050429-0095 v1.0 Chapter 1 Your SpeedTouchTM Management Multi-level user protection, Event logging DHCP server, client and relay, DHCP-to-PPP spoofing DNS server, client and relay Time synchronization: SNTPv1, SNTPv2, SNTPv3 and SNTPv4 System logging SNMPv1 agent with MIB-II Firmware upgradeable via upgrade wizard on Setup CD E-DOC-CTC-20050429-0095 v1.0 7 Chapter 1 Your SpeedTouchTM 1.2 SpeedTouchTM LED Behaviour Front panel LEDs The SpeedTouchTM is equipped with a number of LEDs on its top panel, indicating the state of the device during normal operation. Following table shows the meaning of the different LEDs: Indicator Logo Name Power/ System DSL/ WAN Description Colour Off Green Off Amber Flashing On Green/ Amber Green LAN Off Green On Toggling On On State Power off Power on, normal operation No DSL line DSL line synchronisation pending DSL line synchronised DSL line synchronised and end-toend connection pending DSL line synchronised and end-toend connection active No Ethernet link Ethernet link Alert condition LED In addition to normal operation behaviour, the Power/System LED may also indicate following startup or error conditions: Indicator Name Power/ System Description Colour Off Amber Flashing On Red Green On Flashing Status Power off Power on, BOOTP status Power on, POST (*) pending Power on, POST (*) failed Power on, Back-to-Defaults status (*) Power On Self Test (POST) 8 E-DOC-CTC-20050429-0095 v1.0 Chapter 1 Your SpeedTouchTM Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity). Depending on the SpeedTouchTM product you are using, a second LED (A) may be provided to indicate the 10/100Base-T selection: A B Indicator Name A (Optional) Integrity (Activity) Description LED Status Off On Flashing No connection on this port Ethernet link up Data is flowing from/to this port 10Base-T Ethernet connection 100Base-T Ethernet connection B 10/100Base-T Off On E-DOC-CTC-20050429-0095 v1.0 9 Chapter 1 Your SpeedTouchTM 1.3 How to Access your SpeedTouchTM Access methods Your SpeedTouchTM is accessible in one of following ways: Access Method Web Can be used to: Configure your SpeedTouchTM via HTTP or HTTPS. For more information, see "1.3.1 Access via the Web Interface" on page 11. Command Line Interface (CLI) Fine tune your SpeedTouchTM configuration. For more information, see "1.3.2 Access via CLI" on page 12. Backup and restore data on your SpeedTouchTM. For more information, see "1.3.3 Access via FTP" on page 14. Allow a remote user to help you configuring your SpeedTouchTM. For more information, see "1.3.4 Remote Assistance" on page 17. File Transfer Protocol (FTP) Remote Assistance 10 E-DOC-CTC-20050429-0095 v1.0 Chapter 1 Your SpeedTouchTM 1.3.1 Access via the Web Interface Procedure To access the SpeedTouchTM via the web interface: 1 2 Open a web browser. In the address bar type your SpeedTouchTM's IP address or DNS host name, by default that is `http://speedtouch.lan' or `192.168.1.254'. You can access the pages via the http protocol. For remote assistance the secure version, https, in combination with certificates is used; provide your ISP with the https link, user name and password before he can log on to the pages. For more information, see "1.3.4 Remote Assistance" on page 17. 3 As a result the SpeedTouchTM Home page appears, from where you can navigate to all the configurable aspects of the SpeedTouchTM. For more information on the web pages, see "4 SpeedTouchTM Web Interface" on page 33. E-DOC-CTC-20050429-0095 v1.0 11 Chapter 1 Your SpeedTouchTM 1.3.2 Access via CLI Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouchTM. Your SpeedTouchTM and the connected PC must have an IP address in the same subnet. Quote site commands (over FTP) For more information, see " Quote site command" on page 16. For information on CLI commands, see the SpeedTouchTM CLI Reference Guide. 12 E-DOC-CTC-20050429-0095 v1.0