User manual ALCATEL-LUCENT SPEEDTOUCH 516 1 536 1 546 1 510V5 1 530V5

SpeedTouchTM 516/536/546/510v5/530v5 Multi-User ADSL Gateways Setup and User's Guide Release R5.2.7 SpeedTouchTM 516/536/546 510v5/530v5 Setup and User's Guide R5.2.7 Copyright Copyright ©1999-2004 THOMSON. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Thomson Telecom Belgium Prins Boudewijnlaan, 47 B-2650 Edegem Belgium www.speedtouch.com Trademarks The following trademarks are used in this document: SpeedTouchTM is a trademark of THOMSON. Microsoft, MS-DOS, Windows, Windows NT and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark of UNIX System Laboratories, Incorporated. Apple and Mac OS are trademarks of Apple Computer, Incorporated, registered in the United States and other countries. Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorporated, registered in the United States and/or other countries. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation. Ethernet is a trademark of Xerox Corporation. "Wi-Fi" and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alliance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance. Other products may be trademarks or registered trademarks of their respective manufacturers. Document Information Status: v1.0 (October 2004) Reference: E-DOC-CTC-20040907-0001 Short Title: Setup and User's Guide ST516/536/546/510v5/530v5 R5.2.7 Contents Contents 1 1.1 1.2 1.2.1 1.2.2 SpeedTouchTM Installation ........................................... 7 Getting Acquainted with the SpeedTouchTM .................................. 8 Setting up the SpeedTouchTM....................................................... 11 Local Ethernet Connection Setup ................................................................................. 13 SpeedTouchTM USB Connection Setup for Microsoft Windows Operating Systems .......................................................................................................................... 14 1.3 1.3.1 1.3.2 SpeedTouchTM Configuration Setup ............................................. 17 Configuration Setup for Microsoft Windows Operating Systems............................. 18 Operating System Independent SpeedTouchTM Configuration Setup ...................... 23 2 2.1 SpeedTouchTM Internet Connectivity ........................ 27 Internet Connections via SpeedTouchTM's Embedded PPP Dial-in Client............................................................................................ 28 Using the MS Windows XP Internet Gateway Device Control Agent ....................... 29 Using the SpeedTouchTM Web Pages .......................................................................... 31 2.1.1 2.1.2 2.2 2.2.1 2.2.2 Connect to the Internet via a Host PPPoE Dial-in Client ............. 33 Using an MS Windows XP BroadBand Connection.................................................... 34 Using the Mac OS X PPPoE Dial-in Client.................................................................... 39 3 3.1 3.2 SpeedTouchTM Web Interface .................................... 41 Basic Topics Menu Links.............................................................. 45 Advanced Topics Menu Links ...................................................... 48 4 SpeedTouchTM NAPT Manager .................................. 59 E-DOC-CTC-20040907-0001 v1.0 3 Contents 5 5.1 5.1.1 5.1.2 Support ........................................................................ 63 SpeedTouchTM System Software Upgrade.................................... 64 Upgrade via the SpeedTouchTM Upgrade Wizard ....................................................... 65 Manual System Software Management via BOOTP Server....................................... 72 5.2 5.3 5.4 SpeedTouchTM Default Configuration........................................... 74 UPnPTM on Windows XP Systems................................................. 75 Troubleshooting ........................................................................... 78 4 E-DOC-CTC-20040907-0001 v1.0 About this Setup and User's Guide About this Setup and User's Guide In this Setup and User's Guide Used Symbols A note provides additional information about a topic. A tip provides an alternative method or shortcut to perform an action. This User's Guide will assist you in getting acquainted with the SpeedTouchTM Multi-User ADSL gateways and in getting connected quickly to the Internet. ! Terminology A caution warns you about potential problems or specific precautions that need to be taken. Generally, the SpeedTouchTM516, SpeedTouchTM536, SpeedTouchTM546, SpeedTouchTM510v5 and SpeedTouchTM530v5 will be referred to as SpeedTouchTM in this Setup and User's Guide. Documentation and software updates THOMSON continuously develops new solutions, but is also committed to improve its existing products. For more information on THOMSON's latest technological innovations, documents and software releases, visit us at: www.speedtouch.com E-DOC-CTC-20040907-0001 v1.0 5 About this Setup and User's Guide 6 E-DOC-CTC-20040907-0001 v1.0 Chapter 1 SpeedTouchTM Installation 1 SpeedTouchTM Installation Introduction Thank you for purchasing the SpeedTouchTM Multi-User ADSL Gateway! With the SpeedTouchTM Multi-User Asymmetric Digital Subscriber Line (DSL) Gateways, surfing the Internet will become a whole new experience. Safety instructions Prior to connecting the SpeedTouchTM, read the SpeedTouchTM Quick Installation Guide and Safety Instructions. UPnPTM The SpeedTouchTM is a UPnPTM certified product. This feature enables your computer to discover and control UPnPTM devices on the network. If you are running Microsoft Windows XP, it is strongly recommended to add the UPnPTM software component to your system. For more information see MS Windows XP Help and "5.3 UPnPTM on Windows XP Systems" on page 75. E-DOC-CTC-20040907-0001 v1.0 7 Chapter 1 SpeedTouchTM Installation 1.1 Getting Acquainted with the SpeedTouchTM Introducing the SpeedTouchTM Prior to proceeding, please make sure to read first the SpeedTouchTM Quick Installation Guide. It provides important package content and safety information. Check whether all items are present in your package. In the event of damaged or missing items, please contact your local product dealer for further information. Front panel layout The SpeedTouchTM is presented in a desktop housing: Front panel LEDs A set of LEDs is provided to overview the SpeedTouchTM status: Indicator Name Power Description Colour Green Red Off State On On Power On, normal operation Startup pending Power Off Flashing On Ethernet activity Ethernet connection, no activity No ethernet activity, no connection Flashing On USB activity No USB activity, USB connection No USB activity, no USB connection Flashing On Pending DSL line synchronization DSL line synchronized No DSL line Flashing On Internet activity Internet Connection No Internet Connection Ethernet Green Off USB Green Off DSL Green Off Internet Green Red Solid The USB LED is available on SpeedTouchTM variants that offer USB connectivity. 8 E-DOC-CTC-20040907-0001 v1.0 Chapter 1 SpeedTouchTM Installation SpeedTouchTM back panel layout Depending on the variant you purchased, your SpeedTouchTM is equipped with: A single 10/100Base-T Ethernet port: A B C D E A B C Power inlet (15VAC) Power Button (ON/OFF) 10/100Base-T Ethernet port (marked yellow) D E Recessed Reset button DSL line port (marked grey) A four port 10/100Base-T Ethernet switch: A B C D E A B C Power Button (ON/OFF) Power inlet (15VAC) Recessed Reset button D E 10/100Base-T Ethernet switch (marked yellow) DSL line port (marked grey) A single 10/100Base-T Ethernet port and a USB port: A B C D E F A B C Power inlet (15VAC) Power Button (ON/OFF) 10/100Base-T Ethernet port (marked yellow) D E F USB port (marked blue) Recessed Reset button DSL line port (marked grey) E-DOC-CTC-20040907-0001 v1.0 9 Chapter 1 SpeedTouchTM Installation Ethernet port(s) LED functionality If you purchased a SpeedTouchTM546, each Ethernet port on the rear panel has one LED to indicate the connection integrity (activity). LED Status Off On Flashing Description No connection on this port. Ethernet link up. Data is flowing from/to this port. 10 E-DOC-CTC-20040907-0001 v1.0 Chapter 1 SpeedTouchTM Installation 1.2 Setting up the SpeedTouchTM SpeedTouchTM variants Two ADSL variants of the SpeedTouchTM exist: The ADSL/POTS variant connecting to an analog Plain Old Telephone Service (POTS) line. The ADSL/ISDN variant connecting to a digital Integrated Services Digital Network (ISDN) line. You can easily identify your variant by checking the identification label located on the bottom of your SpeedTouchTM. Use only the SpeedTouchTM variant which is appropriate for the DSL service provided to your premises. Check with your Service Provider to determine whether your SpeedTouchTM is adapted to ADSL service requirements. ADSL service The appropriate DSL service must be available at your premises: ADSL service must be enabled on your telephone line. As both telephone and ADSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling ADSL and telephone signals. Always contact your Service Provider when installing splitters/filters! Public telephone lines carry voltages that can cause electric shock. Only install splitter/filters yourself if these are qualified for that purpose. Support of the latest ADSL standards The SpeedTouchTM supports the latest ADSL standards: ADSL2 RE-ADSL ADSL2+ ADSL2 ADSL2 (ITU G.992.3 and G.992.4), being the successor of the well-known ADSL standard, adds new features and functionality targeted at improving performance and interoperability, and adds support for new applications, services and deployment scenarios. Among the changes are Improvements in data rate and reach performance. Rate adaption. Diagnostics. Stand-by mode. RE-ADSL G.992.L Reach Extended ADSL (RE-ADSL) is an extension to G.992.3 ADSL2 that allows to significantly extend the reach of throughput capabilities. ADSL2+ ADSL2+ (ITU G.992.5) is an extension to the ADSL2 standard that goes even further in offering optimal broadbanding; it nearly doubles the maximum ADSL downstream data rates to up to 20Mb/s. E-DOC-CTC-20040907-0001 v1.0 11 Chapter 1 SpeedTouchTM Installation Connect the DSL line The grey DSL port on the SpeedTouchTM is marked . Use the grey DSL cable provided to wire the SpeedTouchTM DSL port to your telephone wall outlet or distributed filter. Connect the power supply Always check first whether the power supply adapter provided is suitable for the local power specifications. Contact your Service Provider in case of any doubt. The power inlet on the SpeedTouchTM is marked . Plug the adapter's coaxial jack into the SpeedTouchTM's power inlet and plug the power supply into a power socket outlet. Turn on SpeedTouchTM Once all previous steps are completed, you can turn the SpeedTouchTM on with the power button located on the SpeedTouchTM rear panel. Push in the button to switch on the SpeedTouchTM. Push to release the button to switch off the SpeedTouchTM. The SpeedTouchTM is ready for service as soon as the start-up procedures are completed, the Power On Self Test (POST) is passed and the Power LED on the front panel is constantly lit green. For troubleshooting startup failures, see "5.4 Troubleshooting" on page 78. Local networking setup Depending on the SpeedTouchTM variant you have, various solutions are available to connect your computer(s) to the device: Ethernet connectivity See "1.2.1 Local Ethernet Connection Setup" on page 13 for more information. If you purchased a SpeedTouchTM536/530v5 and you are not using the USB connection, make sure to place the protective cap on the SpeedTouchTM536/530v5 USB port. ! USB connectivity USB connectivity is supported for MS Windows 98SE/ME, MS Windows 2000/ XP. Before being able to connect to the SpeedTouchTM through the USB connection you must first install USB drivers. See "1.2.2 SpeedTouchTM USB Connection Setup for Microsoft Windows Operating Systems" on page 14 for more information. In case of a SpeedTouchTM with USB connectivity you can use both local networking solutions simultaneously to form a single local network. Internet connection setup To continue with preparing the SpeedTouchTM for Internet connectivity, see "1.3 SpeedTouchTM Configuration Setup" on page 17. 12 E-DOC-CTC-20040907-0001 v1.0 Chapter 1 SpeedTouchTM Installation 1.2.1 Local Ethernet Connection Setup Local network For Ethernet connectivity you will need at least: A computer that already has an Ethernet Network Interface Card (NIC) installed If required, a hub or switch and the necessary connection cables Ethernet cables In the SpeedTouchTM package, a yellow full-wired straight-through RJ45/RJ45 Ethernet cable, hereafter referred to as a LAN cable, is included. As all SpeedTouchTM variants feature 10/100Base-T auto-sensing MDI/MDI-X Ethernet ports, you can use any type of full wired LAN cable to connect your equipment. Standard wiring procedure Use the yellow LAN cable provided to wire your computer's Ethernet port to (one of) the SpeedTouchTM's Ethernet port(s). In case of a single Ethernet port SpeedTouchTM, you will need an external hub or switch to connect multiple computers. In case of a SpeedTouchTM switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices. If you purchased a SpeedTouchTM536/530v5 and you are not using the USB connection, make sure to place the protective cap on the SpeedTouchTM536/ 530v5 USB port. ! Ethernet link check The SpeedTouchTM LED indicator(s) allow(s) you to check your Ethernet. See "1.1 Getting Acquainted with the SpeedTouchTM" on page 8 for more information. E-DOC-CTC-20040907-0001 v1.0 13 Chapter 1 SpeedTouchTM Installation 1.2.2 SpeedTouchTM USB Connection Setup for Microsoft Windows Operating Systems Supported Operating Systems Installing and using the SpeedTouchTM USB connection is supported by Microsoft for following Microsoft Operating Systems: MS Windows 98SE MS Windows Millennium MS Windows 2000 MS Windows XP You may need the Windows installation CD-ROM during installation. The installation procedures might be slightly different depending on the MS Windows OS you are using: System requirements For Windows 98SE/ME: Pentium processor 166 MHz or compatible 32 megabytes (MB) of memory For Windows 2000/XP: Pentium II processor or compatible 64 MB of memory 30 MB of free disk space Prerequisites It is strongly advised to remove any SpeedTouchTM driver installation that may reside on your PC before you install the USB drivers from the SpeedTouchTM Setup CD delivered with your SpeedTouchTM product. Make sure both your PC and SpeedTouchTM are turned on and operational. In the SpeedTouchTM package, a blue USB cable is included to connect a single computer to your SpeedTouchTM. 14 E-DOC-CTC-20040907-0001 v1.0 Chapter 1 SpeedTouchTM Installation Installing the SpeedTouchTM USB connection The installation is plug and play, meaning that installation will require almost no effort. Proceed as follows: 1 Insert the blue USB cable provided into the SpeedTouchTM USB port marked with the USB logo: . The other end of the USB cable fits in (one of) the USB port(s) of your PC. In most cases your PC's USB port is marked with the same USB symbol. You can also connect your PC to the SpeedTouchTM via a USB hub. 2 3 Windows will automatically recognize the Thomson USB Remote NDIS device: 4 The Windows Found New Hardware Wizard appears: This wizard will guide you through the installation procedure of the USB drivers. Click Next to continue. The Windows Found New Hardware Wizard may ask your authorisation to connect to Window Update to search for software. If this is the case, select No, not this time and click Next. 5 The following window allows you to select locations where it should search for drivers: Insert the SpeedTouchTM Setup CD-ROM, make sure that the wizard looks for the drivers on the CD-ROM drive and click Next to continue. 6 7 8 The wizard will notify that it found drivers for the device on the CD-ROM. Click Next to continue. The installation procedure continues with the installation of the USB drivers. In the following windows you can follow the installation procedure. Click Next whenever requested to continue the installation. E-DOC-CTC-20040907-0001 v1.0 15 Chapter 1 SpeedTouchTM Installation 9 At the end of the procedure, the following window appears: Click Finish to complete the installation. 10 As a result your USB connection is installed and ready for use. Verifying USB connectivity The SpeedTouchTM USB connection is represented as a local network interface. You can easily check this interface by opening the Network Connections window from Windows' Control Panel: Connecting to the Internet To continue with preparing the SpeedTouchTM for internet connectivity, see "1.3 SpeedTouchTM Configuration Setup" on page 17. 16 E-DOC-CTC-20040907-0001 v1.0 Chapter 1 SpeedTouchTM Installation 1.3 SpeedTouchTM Configuration Setup Internet connectivity Some configuration may be required to prepare the SpeedTouchTM for Internet connectivity. Before setting up the SpeedTouchTM for Internet connectivity, make sure that the SpeedTouchTM is prepared as described in "1.2 Setting up the SpeedTouchTM" on page 11. What you need from your ISP In most cases, you need a user account with an Internet Service Provider (ISP) for Internet access. For this user account, your ISP will provide you with: A user name (logon ID) A password Other information may be required, depending on the ISP's specific requirements and Service profile selection. Configuration of the SpeedTouchTM Depending on your computer's Operating System (OS) the configuration of your Internet connectivity can be done automatically or manually. If your computer runs: A Microsoft Windows OS. The SpeedTouchTM Setup wizard, included on the SpeedTouchTM Setup CD-ROM, will automatically guide you through the configuration of both the SpeedTouchTM and your PC for setting up the appropriate configuration. Proceed with "1.3.1 Configuration Setup for Microsoft Windows Operating Systems" on page 18. Another OS (for example Mac OS, Unix, Linux). The SpeedTouchTM Embedded Easy Setup wizard, accessible from the SpeedTouchTM web pages, will automatically guide you through the configuration of the SpeedTouchTM. Proceed with "1.3.2 Operating System Independent SpeedTouchTM Configuration Setup" on page 23. E-DOC-CTC-20040907-0001 v1.0 17 Chapter 1 SpeedTouchTM Installation 1.3.1 Configuration Setup for Microsoft Windows Operating Systems Microsoft Windows One of the following Windows operating systems must already be installed on your PC(s): Windows 98SE Windows ME Windows NT4.0 SP6 (Ethernet only) Windows 2000 Windows XP You may need the Windows installation CD-ROM during installation. The SpeedTouchTM Setup wizard The SpeedTouchTM Setup wizard procedure consists of two major parts: The detection procedure The configuration procedure Additional configuration (if needed) The detection procedure The detection procedure proceeds as follows: 1 Insert the SpeedTouchTM Setup CD-ROM in your PC's CD-ROM drive. The SpeedTouchTM CD Browser will start automatically. If the SpeedTouchTM CD Browser window does not appear automatically, open a Run window via Start > Run from the Start menu and enter the following path: D:\Menu.exe, where D stands for the drive letter of your CD-ROM drive. 2 The Choose Language window prompts you to select a language: Select the language of your choice and click OK. 3 The SpeedTouchTM CD Browser appears: Click Initial Setup. 18 E-DOC-CTC-20040907-0001 v1.0