SpeedTouch TM 610/610i/610s/610v Business DSL Router Orientation Guide 600 SERIES SpeedTouch TM 610 Orientation Guide 3EC 37770 AAAA TCZZA Ed. 02 Status Change Note Short Title Copyright Released PeckelbeenS CD-UG ST610 R4.1 © 2002 THOMSON multimedia. All rights reserved. Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON multimedia. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by THOMSON multimedia. THOMSON multimedia assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. 3EC 37770 AAAA TCZZA Ed. 02 Contents 1 1.1. 1.2. 1.3. 1.3.1. 1.3.2. 1.4. SpeedTouchTM610 Installation ...................................... 3 Get Acquainted with the SpeedTouchTM610 .................................................... 4 SpeedTouchTM610 Wiring ................................................................................... 8 SpeedTouchTM610 Configuration Setup .......................................................... 11 Configuration Setup for MS Windows OSs ............................................................................. 12 Configuration Setup for other OSs ............................................................................................ 16 SpeedTouchTM610 Internet Connectivity........................................................ 17 2 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 2.7. The SpeedTouchTM610 Web Interface....................... 19 General Principles.............................................................................................. 20 Quick Tasks Links .............................................................................................. 23 IP Router Tasks Links ........................................................................................ 26 Connection Tasks Links..................................................................................... 31 LAN Services Tasks Links ................................................................................. 36 System Config Tasks Links................................................................................ 39 Advanced Tasks Links........................................................................................ 43 3 3.1. 3.2. SpeedTouchTM610 Advanced Concepts ..................... 45 Native Command Line Interface Access......................................................... 46 Simple Network Management Protocol ......................................................... 48 3EC 37770 AAAA TCZZA Ed. 02 1 4 Troubleshooting ........................................................... 49 2 3EC 37770 AAAA TCZZA Ed. 02 1 SpeedTouchTM610 Installation 1 SpeedTouchTM610 Installation Introduction Thank you for purchasing the SpeedTouch610 Business DSL router ! Specially designed for Small/Medium Enterprises (SMEs) and Small Office/Home Office (SOHO), the SpeedTouch610 Business Digital Subscriber Line (DSL) router offers plenty of capabilities. With an easy installation, embedded firewall, embedded IPSec based IP Virtual Private Networking (VPN) and remote management tools, the SpeedTouch610 is a highly secure device. Beyond the small business market, the SpeedTouch610 is the ideal solution for connecting regional and branch offices back to corporate headquarters. In this Orientation Guide This Orientation Guide will assist you in getting acquainted with the SpeedTouch610 Business DSL router and its broad range of service capabilities. Due to the continuous evolution of DSL technology, existing products are regularly upgraded. For more information on the newest technological breakdowns, software upgrades, and documents, please consult the SpeedTouchTM web sites at: · http://www.speedtouch.com Documentation and software updates 3EC 37770 AAAA TCZZA Ed. 02 3 1 SpeedTouchTM610 Installation 1.1. Get Acquainted with the SpeedTouchTM610 Delivery check Check your SpeedTouch610 box for the following items: · · · · · · · · The SpeedTouch610/610i/610s/610v One power adapter One Cat.5 straight-through Ethernet cable (RJ45/RJ45) One DSL cable (RJ11/RJ11, RJ14/RJ14) Optionally, one or more cable filter(s) The SpeedTouch610 Quick Installation Guide (eight languages) The SpeedTouch610 Orientation Guide (English only) The SpeedTouch Setup CD-rom. In the event of damaged or missing items, contact your product dealer for further instructions. Other materials The Setup CD-Rom The SpeedTouch610 box may also include other materials. The Multi-OS SpeedTouch Setup CD-rom includes: · · · · · · · · The SpeedTouch Setup wizard (for MS Windows OSs only) SNMP MIBs, Adobe Acrobat Reader installation software One or more configuration profile files The SpeedTouch610 Quick Installation Guide (PDF format) The SpeedTouch610 Orientation Guide (PDF format) SpeedTouch Application Notes (PDF format) Technical papers, white papers (PDF format). Additional software, promotional items, and documentation may be available on the CD-Rom. 4 3EC 37770 AAAA TCZZA Ed. 02 1 SpeedTouchTM610 Installation Front and back panel layout The SpeedTouch610 is presented in a slimline housing: Depending on the SpeedTouch610 model you purchased, the device can be equipped with: · One single 10/100Base-T Half-/Full-duplex MDI-X Ethernet port (optionally with one 25.6Mb/s ATM-Forum port): Power Switch 25.6Mb/s ATM-Forum port Dip Switches Serial Console DSL Line Port Power Socket 10/100Base-T Ethernet port · A four port 10/100Base-T Half-/Full-Duplex auto-MDI/MDI-X Ethernet switch: Power Switch Dip Switches Serial Console DSL Line Port Power Socket 10/100Base-T Ethernet switch 3EC 37770 AAAA TCZZA Ed. 02 5 1 SpeedTouchTM610 Installation Front panel LEDs The SpeedTouchTM610 is equipped with 5 LEDs on its front panel, indicating the state of the device during normal operation: Indicator Name LAN Color Green State Flashing Off Line TX Green Flashing Off Line RX Green Flashing Off Line Sync Green Flashing On PWR/Alarm Green On Ethernet LAN activity. No Ethernet LAN activity. ATM cell transmission on DSL line. No transmission activity. ATM cell reception on DSL line. No reception activity. Initialization of DSL line. DSL line synchronized. Power on, normal operation. Description Ethernet port(s) LEDs The back panel contains the following: · · · · · · The DC power inlet and power switch One or four 10/100Base-T Ethernet port(s) Optionally, the 25.6Mb/s ATM-Forum port Reset DIP switches Serial Console port The DSL Line port. Each Ethernet port on the rear panel has two LEDs: 10MB/100MB LED Link Integrity/Activity LED 10/100Base -T Indicator Name 10MB/100MB Color Green State Off On Off Integrity Activity Green On Flashing(*) Description 10Base-T Ethernet connectivity 100Base-T Ethernet connectivity No connection on this port. Ethernet link up. No activity. Activity on this Ethernet port. 6 3EC 37770 AAAA TCZZA Ed. 02 1 SpeedTouchTM610 Installation DSL variants Four DSL variants of the SpeedTouch610 Business DSL routers exist: · · · · The SpeedTouch610 : The ADSL/POTS variant connecting to an analog POTS(*) line The SpeedTouch610i : The ADSL/ISDN variant connecting to a digital ISDN(**) line The SpeedTouch610s : The SHDSL variant connecting to a dedicated SHDSL(***) line The SpeedTouch610v : The SHDSL variant connecting to a dedicated VDSL(****) line (*) Plain Old Telephone Service (POTS) (**) Integrated Services Digital Network (ISDN) (***) Symmetrical High speed Digital Subscriber Line (SHDSL) (***) Very high speed Digital Subscriber Line (VDSL) Use only the SpeedTouchTM610 variant which is appropriate for the DSL service delivered to your local premises. Check at your Service Provider whether your SpeedTouch610 variant meets the DSL service requirements. DSL service The appropriate DSL service must be available at your local premises: · · ADSL, SHDSL or VDSL service must be enabled on your phone line In case of ADSL, both POTS or ISDN and ADSL service are simultaneously available from the same copper pair. Therefore, you need a central splitter or distributed filters for decoupling ADSL and telephone signals. Always contact your Service Provider for splitter/filter installation ! Public telephone lines carry voltages that can cause electric shock. Only install splitter/ filters yourself if they have been designed to be installed by unqualified personnel. Other splitter/filters may only be installed by qualified service personnel. 3EC 37770 AAAA TCZZA Ed. 02 7 1 SpeedTouchTM610 Installation 1.2. SpeedTouchTM610 Wiring Local network For Ethernet connectivity you need at least: · · Ethernet Cables A computer with installed Ethernet Network Interface Card (NIC) If needed, a hub or switch and the necessary connection cables. In the SpeedTouch610 box, a full wired Cat.5 straight-through RJ45/RJ45 Ethernet cable, further referred to as LAN cable is included. You can use LAN cables other than the one provided in the box. However make sure to use correct connection cables. Wiring procedure Proceed as follows: Step 1 2 Action Use the included LAN cable to wire your computer's Ethernet port to (one of) the SpeedTouch610 Ethernet port(s). For local networking, repeat step 1 for each computer. Note: If an additional hub or switch is used, please follow the installation instructions supplied with the hub or switch. 3 4 Use the included DSL cable to wire the SpeedTouch610's Line port to your telephone/DSL service wall outlet. Plug the power adapter's coaxial jack into the SpeedTouch610 DC inlet. Note: Always check first whether the included power adapter suits the local power specifications. More information on Ethernet wiring For more information, see the application note "The SpeedTouchTM and Ethernet Connectivity". 8 3EC 37770 AAAA TCZZA Ed. 02 1 SpeedTouchTM610 Installation Single PC wiring Once all connections are made the result should look similar as below. LAN wiring Using the SpeedTouch610 switch (if equipped) and/or an external hub you can connect multiple PCs to your SpeedTouch610: 3EC 37770 AAAA TCZZA Ed. 02 9 1 SpeedTouchTM610 Installation Powering Once all previous steps are completed, you can turn the SpeedTouch610 on (I) with the power switch. As soon your SpeedTouch610 is turned on, you can check the "PWR/Alarm" LED to see how the Power On Self Test (POST) progresses. Phase 1 2 "PWR/Alarm" LED Indication Flashing red Solid red Description POST pending Start-up failed POST failed Solid green Normal operation POST phases 10 3EC 37770 AAAA TCZZA Ed. 02 1 SpeedTouchTM610 Installation 1.3. SpeedTouchTM610 Configuration Setup Internet connectivity As soon as the SpeedTouch610 is installed as described in section "1.2. SpeedTouchTM610 Wiring" on page 8 the SpeedTouch610 can be prepared for Internet connectivity. The configuration of your SpeedTouch610 can be done semi-automatically via the SpeedTouchTM Setup configuration files (available on the SpeedTouchTM Setup CD-rom), or manually via its web pages. This section exclusively describes how to configure the SpeedTouch610 via the Setup configuration files. For advanced configurations via the SpeedTouch610 web pages, check chapter "2 The SpeedTouchTM610 Web Interface" on page 19, that gives an overview of all the web pages and the relevant application notes. What you need from your SP You must have a user account with an Internet Service Provider (ISP) for Internet access. For this user account, it will provide you with: · · A user name (logon ID) A password. Other information might be required depending on the provided CD-rom and/or specific requirements of the ISP. SpeedTouchTM configuration options The method for configuring the SpeedTouch610 via the Setup configuration files depends on the Operating System (OS) of your computer system. In case your computer system runs: · A Microsoft Windows OS From the included SpeedTouch Setup CD-Rom a wizard will automatically guide you through the configuration of both the SpeedTouch610 and your PC(s) for setting up the appropriate configuration. Proceed with subsection "1.3.1. Configuration Setup for MS Windows OSs" on page 12. · Another OS, e.g. Mac OS, Unix, Linux, etc. The configuration of the SpeedTouch610 is done via uploading the appropriate Setup configuration file from the included SpeedTouch Setup CD-Rom to your SpeedTouch610. If needed, additional configuration of your computer(s) must be done manually. Proceed with subsection "1.3.2. Configuration Setup for other OSs" on page 16. 3EC 37770 AAAA TCZZA Ed. 02 11 1 SpeedTouchTM610 Installation 1.3.1. Configuration Setup for MS Windows OSs Microsoft Windows One of the following OSs must be installed on your PC(s): · · · · · · Microsoft Windows 95 Microsoft Windows 98 or 98SE Microsoft Windows ME Microsoft Windows NT4.0 Microsoft Windows 2000 Microsoft Windows XP. You may need the Windows installation CD-rom during installation. TCP/IP Make sure that TCP/IP (*) is installed on your PC(s). (*) Transmission Control Protocol (TCP) / Internet Protocol (IP) The SpeedTouchTM Setup Wizard The SpeedTouch Setup wizard can be divided into two parts: · · The detection procedure Step 1 Action Insert the SpeedTouch Setup CD-rom in your PC's CD-rom drive. The wizard will start automatically. Note: In case the wizard does not start automatically, open a 'Run' window via Start > Run from the Start menu and enter following path: D:\SetupST.exe, where D is the drive letter of your CD-rom drive. 2 The SpeedTouch Welcome wizard pops up: The detection procedure The configuration procedure. To start the SpeedTouch Setup wizard, click SPEED TOUCH Setup. 12 3EC 37770 AAAA TCZZA Ed. 02 1 SpeedTouchTM610 Installation Step 3 Action The Welcome to the SpeedTouchTM Setup Wizard window pops up: Click Next to proceed. 4 The Software License Agreement for SpeedTouchTM window pops up: Click Yes to accept the terms of the agreement and to continue with the Setup wizard. 5 The Setup wizard will continue by searching for the SpeedTouch610 on the network. The following window shows the detection progress: 3EC 37770 AAAA TCZZA Ed. 02 13 1 SpeedTouchTM610 Installation Step 6 Action The setup wizard should find your SpeedTouch610 device on the local network. This is indicated by following window: If the wizard does not find a SpeedTouch610 on the network an error window pops up. In this case check that: · · Your PC is correctly wired to the SpeedTouch610 No dedicated firewall device or a router is placed between your PC and the SpeedTouch610 and that no personal firewall software is running on your PC The SpeedTouch610 is powered on and fully initialized TCP/IP is correctly installed on your PC, and that your PC is configured with a valid IP address(*). · · To retry the detection of the SpeedTouch610, click Back and repeat step 5 of this procedure. (*) In case of MS Windows 95 or Windows NT4.0 it is advised to configure the PC with a static IP address, e.g. 10.0.0.101, which is unique (in case of a local network). Make sure however not to use the 10.0.0.138 IP address as it is the SpeedTouchTM610's default IP address. For MS Windows 98, 98SE, ME, 2000 and XP OSs it is advised to configure the PC as a DHCP client. Refer to the MS Windows user documentation for more information. 7 To continue with the configuration of your SpeedTouch610 and your PC, proceed with the configuration procedure described below The configuration procedure Step 1 Action As soon the wizard detected your SpeedTouch610 some device details are shown. In case multiple SpeedTouchTM devices reside on your local LAN a listing of devices is shown from which you can select the appropriate one. Click Next to proceed. Note: If the SpeedTouch610 has been configured before, it may be protected by a System password. Before you are able to overview the device details or continue with the configuration this password has to be entered. 14 3EC 37770 AAAA TCZZA Ed. 02 1 SpeedTouchTM610 Installation Step 2 Action The following window invites you to select the appropriate connection profile for your Internet connectivity: Select the connection profile and click Next to continue. Note: In case the Service Provider included a separate disk with a dedicated connection profile, click Have Disk to navigate to the location of the appropriate connection profile file. 3 Subsequent screens will guide you through the configuration setup of both the SpeedTouch610 and/or your PC. Follow the instructions and enter the required information where needed. This information should be provided by your Service Provider. Click Next each time to continue. 4 After configuring the SpeedTouch610 it will restart. In some cases your PC must be restarted as well for the changes to take effect: 5 At reboot of your PC the wizard will automatically pop up once more to announce that the configuration procedure has been successfully completed. Click Finish to close the wizard. 6 If multiple PCs on your local network need to be configured to enable access to the SpeedTouch610 you can either: · · Re-run the SpeedTouch Setup wizard on every PC Enable automatic IP address configuration (DHCP client) on every PC. Or, if applicable: 3EC 37770 AAAA TCZZA Ed. 02 15 1 SpeedTouchTM610 Installation 1.3.2. Configuration Setup for other OSs Supported OSs As the SpeedTouch610 is OS independent, this configuration setup can be used by any computer system Note: In fact the following procedure may equally be used on MS Windows OSs for configuring the SpeedTouchTM610. TCP/IP Make sure that TCP/IP is installed on your computer(s). Configure every PC with a static Net10 private IP address, e.g. 10.0.0.1, 10.0.0.2, etc. Make sure though NOT to use the 10.0.0.138 IP address as this is the default IP address of the SpeedTouchTM610. To test IP connectivity, ping the SpeedTouch610. Procedure Step 1 Action To make sure that the SpeedTouch610 is in its factory default state, perform a reset to defaults. For more information, see the application note "SpeedTouchTM Operation and Maintenance". Open a web browser and browse to the SpeedTouch610's default IP address 10.0.0.138. See chapter "2 The SpeedTouchTM610 Web Interface" on page 19 for more information. Click Upgrade in the System Config Menu to open the Upgrade web page. In the Configuration window, click Browse next to the Configuration file path input field to locate the configuration file on the CD-rom or disk. Note: If the path is known you can immediately enter it in the Configuration file path input field. 5 6 7 Click Upload to start the upload. Click Restart to restart the SpeedTouch610 and activate the uploaded configuration. After restarting the SpeedTouch610 some additional configuration of your computer system might be needed. Note: The required settings for your computer should be provided by your Service Provider, if applicable. 8 To check whether the activation of the uploaded configuration was successful, you can browse to the SpeedTouch610 and overview the current configuration. 2 3 4 16 3EC 37770 AAAA TCZZA Ed. 02