Getting to know your telephone Display You have an ALCATEL 4012 REFLEXES digital telephone. The alphabetic keypad, the screen and the icons will help you use your telephone easily and make optimum use of the many functions offered. UNDERSTANDING YOUR TELEPHONE MAKING A CALL I ALCATEL OFFICE* Table of codes A function is activated by entering the corresponding code on the keypad. Programmable keys and icons To make a call, activate a service or manage your calls. Each key has a corresponding icon: Line icons Incoming call (flashing). Call in progress. Call on hold. Call on common hold. Function icons Function active. Function requiring action. Terminal or line busy. Some function keys are preprogrammed Display new page. Divert your calls to another terminal. Automatically redial the last number dialled. ABC DEF Alphabetic keypad for call by name ABC To make a call Type the name of your correspondent: a name is displayed, with the corresponding telephone number. Your code lift the receiver I hands free press a line key I dial the number for your call Light indicating voice messages received. To answer To terminate a conversation display complementary information display next name in list display previoust name in list to call when name is OK lift the receiver hands free hang up Making an outside call SETTING UP Adjusting screen brightness screen brightness icon is displayed key for "outside line" dial 9 dial the number for your call number dialled Access the various mail services. Access your personal directory. ISDN Making an internal call consecutive presses (4 to 16) apply exit key for "internal line" number required operator name of person called or operator 1 GHI 2 JKL 3 MN Call an ISDN correspondent. Transfer call to another terminal. Activate the "Call by name" function. To increase loudspeaker or receiver volume. To reduce loudspeaker or receiver volume. Loudspeaker: to share a conversation. 4 / / / 5 TUV 6 WXY ABC PRS Audio keys 7 8 OQZ 9 Selecting ringer tune and adjusting volume You can select your ringer tune (choice of 8) and adjust the volume (1 to 7). tune number and volume are displayed Calling from the directory I Answer general bell 15 Answer paging 49 Appointment time (programmed) Automatic callback if 19 or # terminal busy 41 to 48 Broadcast groups Broker call 2 Business account code Calibrated break 66 Cancel all diversions 60 Cancel automatic callback 19 Cancel enquiry call 3 Cancel follow me 69 Common directory numbers 7000 to 7399 Conference 50 Consult voice messages Consultation of call on hold 14 Divert group calls 65 Divert if busy 62 Divert to paging 64 Do not disturb 63 DTMF End to End 69 or D Follow me diversion 68 Group call 51 to 58 Group call pick-up 14 Hunting group in 67 Hunting group out Immediate diversion Intrude on a call Line allocation Line allocation + callback with charge info. Locking/Unlocking Meter Total Recall Moving a terminal Open door Operator call Paging Park / retrieve parked call Protect a call Redial last number Replacing a terminal Seize main line Seize secondary lines Selective diversion Substitution (business charge code) Switch to programming Terminal call 66 61 7 or A 1 7 748 0 40 1 2 89 40 747 9 82 to 88 800 200 to 399 Terminal call pick-up 13 Text message (call back later) 50 Voice message 806 (codes reserved) and 807 0 # / INT Personal directory I Common directory ABC Mute, so your correspondent cannot hear you. Intercom, answer an internal call without lifting the receiver having to lift your receiver. Hands free to select a line or answer an internal call without lifting the receiver having to lift your receiver. consecutive presses to obtain tune (8) consecutive apply presses to adjust volume (7) Your telephone provides access to a number of functions, depending on your system version and configuration. You can programme keys as required and print new labels. See the installation guide or contact your distributor. directory press one of the keys 0 to 9 to call by name Directory number (7000 to 7399) Installing the programmable key label A printed label is supplied with the terminal. This should be installed beneath the programmable keys. 1 Lift the lower part of the terminal. Redialling last number dialled Name: ............................. ........................... Telephone No.: Mobile No.: .................... Locking/unlocking your telephone redial number called Fax. No.: ........................ A drawer is accessible by pressing on the bottom of the terminal. 3 Slide your printed label into position. 3 4 2 1 personal to lock code (4 digits) Default code 1515 to unlock To check or modify your key programming. 4 Replace the cover inserting the top first, then press down the lower part of the terminal. internal busy number "Callback" programmed key *ALCATEL 4200 Ref. : 3AK19042 ENAA Ed. 01 Groupe Extrême To end a call or programming. 2 Lift the keypad cover. E-mail address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requesting automatic callback Alcatel Business Systems reserves the right to modify without notice the characteristics of its products in the interest of its customers. Alcatel Business Systems - 56, avenue Jean-Jaurès - 92707 Colombes Cedex R.C. Paris 602 033 185 Your code Function Default code Function Default code The screen displays several pages of information concerning the present call. HANDLING SEVERAL CALLS CUSTOMISING YOUR TELEPHONE GROUP OPERATION WHILE YOU ARE AWAY - WHEN YOU RETURN QUICK GUIDE Calling a second person during a conversation During a conversation, to call a second person. the first call is on hold dial required number type the first two letters of the name line key Programming your personal code Call pick-up / Answering a general bell I Diverting calls I Another telephone is ringing To another terminal ancien code (4 chiffres) 1515 par défaut new code (4 digits) apply I programmed key or code for function "Terminal call pick-up" number of telephone ringing I divert I destination number Receiving a second call During a conversation, another person is trying to call you. the first call is on hold caller's name displayed for 3 seconds line key with icon flashing A telephone in your group is ringing programmed key "Group call pick-up" General bell is ringing programmed key "Answer general bell" To divert calls to a recorded message (option) Modifying value corresponding to key Broadcasting a message to a group press programmed key present value of selected key erase present value programmed key or function code for type of diversion required number of message service To broadcast a message on the loudspeakers of the terminals in your group: speak: you have 20 seconds Follow me diversion From terminal to receive the diverted calls code for function "Follow me diversion" number of your terminal Transferring a call Euring a conversation, to transfer the call to another number. enter new value number to be called transfer apply number of your broadcasting group Programming your personal directory Filtering incoming calls incoming calls are filtered by a chosen person (secretary, etc.) Cancelling all diversions program another type of diversion same key to cancel Switching between two calls (Broker call) During a conversation, another call is on hold. To accept the second call. the first call is on hold line key corresponding to icon enter new label directory number (0 to 9) present number displayed erase present value internal or outside number to be entered present value displayed erase present value programmed key "Filter" Consulting recorded messages The light indicates that messages have been received. I Sending a written message to one of your correspondents I Written messages (and callback requests) Internal number Three-way conference message During a conversation, a second call is on hold. you are in conversation with your first correspondent again 3-way conference same key to cancel hang up on all correspondents number of terminal to receive message first message in list (max. 27) number of messages sender of 1st message complementary information start of message remainder of message Personal Directory numbers 0 1 2 3 4 5 6 7 8 9 message sent follow voice instructions next message previous message read complete message enter number of requested message call back sender I erase message next message previous message Voice messages (option) telephone ...