User guide DECT 4074 GB/GB Ex, GH/GI, GC Alcatel 4400 You now have a DECT 4074 GB/GB Ex, GH/GI, GC terminal that will give you simple and easy access to all the services and functions provided by your Alcatel 4400 system. This user guide gives you: - a full description of your terminal, - an alphabetic index of the services and functions available, - progressive practice in the use of these services and functions, divided into five sections: General Your calls For your convenience While you are away Using your terminal in GAP mode (description of utilisation and partial operation with a DECT system other than your Alcatel 4400). Whatever you need from a telephone system, your DECT terminal and your Alcatel 4400 system will provide it. Note: Availability of some of the functions described in this guide may depend on your system release or configuration. If in doubt, consult your system manager. Name: .............................................. Fax. No. : .......................................... E-mail address: .................................. 1 Tel. No.: ..................................... GSM No.: ................................... DECT No.:................................... Symbols used in the documentation The action "Press" is represented by User-programmed or preprogrammed keys are indicated by All preset or customised function codes are fully explained in the code table included with this documentation. Keys can be programmed to customise your terminal and this is described on page 52. All programming functions are presented by group, on pages 53 to 56. 2 System information Depending on your system configuration, your terminal can be single-line (no line keys) or multi-line (you have two line keys). On a multi-line terminal, the enquiry call function can be configured in one of two modes: - single-line (or PABX) mode, - multi-line (or key system) mode. This difference notably implies different activation of the enquiry call, broker call and transfer functions, depending on the selected mode. Note: for further details concerning your system configuration, consult your system manager. 3 4 DESCRIPTION OF TERMINAL 5 Display screen Your telephone has a display screen, with two lines of 16 characters each. The 1st line gives general information and the 2nd line shows the symbols for the keys programmed and the status of the set. - Terminal idle (display screen also obtained by pressing ): 1st line: date and time or blank. 2nd line: set locked, lock keypad, radio signal level, battery charge status - During a call: 1st line: informations sur votre correspondant et sur la conversation en cours. 2nd line: radio signal level and symbols indicating current call status. When the terminal is idle, it goes into standby after a few seconds, and the display screen then only shows the receive symbol and the battery symbol. Line keys In multi-line configuration, the set has two line keys which can be used to make or receive a call. In single-line configuration, the left-hand key right-hand key Broker EnqOff cancels an enquiry call and the provides transition between the two calls. 6 Green LED Headset socket Headset socket Display screen C Line key OK OFF ON C OK ON OFF 1 2 A B 1 2 A B 1 4 GHI 7 PRS MF 2 ABC 5 JKL 8 TUV 0OQZ 3 DEF 6 MN 9 WXY 1 4 GHI 7 PQ RS MF 2 ABC 5 JKL 8 TUV 0 3 DEF 6 MNO 9 WX YZ DECT 4074 4074 Note: depending on the terminal version, letter assignment on keys may differ slightly (two possible layouts) 7 Fixed keys The fixed keys facilitate access to predefined functions: ON : long press: switch ON. single press: off-hook. : long press: switch OFF. single press: on-hook, or quit programming mode. : single press: transfer call to another extension. long press: redial last number sent. A B OFF : single press: access personal directory. long press: access "Call by name" function. : long press: send DTMF codes (during call). : long press: access mobile customisation. : during call: adjust audio volume. no call: lock or unlock keypad. : long press: access local customisation menu. MF 0 OK : validate entry or initiate a call by name. : scroll display screen pages. : move up one line in a list, or erase last character entered. : move down one line in a list, or enter a space. C 8 8 TUV : models 4074 GI and GC: long press: to switch directly from ringer mode to buzzer mode (and vice-versa). The active mode is indicated: long beep: ringer active, short buzz: buzzer active. Programmable keys Two programmable keys are provided. These make it possible to: - call an internal or external number directly, - activate a feature. 1 2 Default options: 1 1 2 2 (single press ): Key unassigned (long press ): Message Green LED The green LED indicates: - an incoming call: LED flashes at call ringing frequency. This facility is useful when the ringer has been deactivated, - leaving radio coverage zone: LED flashes. 9 Headset socket (only on models GH and GI) The headset socket enables a headset (microphone and earphones) to be connected. When the headset is connected, the terminal microphone and earphones are automatically deactivated. Only headsets recommended by Alcatel should be used. If other headsets are used, Alcatel declines all responsibility for the consequences. If a "Headset function" programmed key is available, calls can be received "handsfree". Symbols corresponding to keys Communication Incoming call. Communication in progress or call being made (when line keys have been defined). or Service Service activated (steady) or service requiring action (flashing). Communication on hold. 10 Radio reception Limit of coverage zone (flashing) or poor reception (steady) Reception OK (steady) Battery (no symbol if terminal on charge = fault) Battery discharged or defective (flashing). Battery charged (steady). Battery on charge (flashing). 11 INDEX A Absence leaving a message for internal callers ........................................................ 69 reading messages left in your absence....................................................... 69 Appointment (programming an appointment reminder)..................................... 57 Broker call (switching between calls) ............................................................. 37 Call by name ............................................................................................ 33 Call, internal ............................................................................................. 32 Call, outside.............................................................................................. 32 Callback request ................................................................................... 39, 70 Callback, automatic (requesting automatic callback by a busy internal terminal .) 38 Calling a "private" outside number .............................................................. 61 Calling a second person during a conversation .............................................. 34 Calling an associate (your secretary or colleague, etc.) ................................... 34 Camping on preventing a call from being placed on hold............................................... 38 Code (programming your personal code) ...................................................... 50 B C 12 Conference three-party ............................................................................................. 37 Cost (obtaining the cost of the last outside call) .............................................. 61 Customer account (charging calls directly to customer accounts)........................ 61 Directory calling a number from the system directory ................................................. calling from your personal directory........................................................... programming your personal directory ........................................................ Do not disturb ........................................................................................... Forwarding your calls cancelling forwarding .............................................................................. forwarding calls to a recorded message .................................................... forwarding calls to another number ........................................................... forwarding calls to your associate number.................................................. forwarding calls when you are busy.......................................................... forwarding your calls from another terminal ................................................ forwarding your calls to your pager .......................................................... forwarding your calls when your line is busy or you are away ..................... forwarding your calls while you are away ................................................. D 41 40 57 58 F 67 66 64 64 59 66 68 65 65 13 GAP mode................................................................................................ General (utilisation of terminal 4074) ........................................................... Group hunt group ............................................................................................. temporary exit from your hunt group.......................................................... Groups, definition of function ....................................................................... G 71 17 42 42 53 Hands-free (making or answering a call "hands-free") ................................... 51 Hold (putting a call on hold)........................................................................ 36 Identity identifying the terminal you are on............................................................. picking up a call..................................................................................... Improving reception in a noisy environment.................................................... Intrusion into an internal conversation ............................................................ ISDN (making an lSDN call) ........................................................................ consulting the list of ISDN calls .................................................................. H I 58 40 60 41 43 70 Keys (programming a function on an unassigned key)..................................... 52 K 14 Language (selection) ................................................................................... 57 Locking your terminal ................................................................................. 68 Malicious calls (reporting)............................................................................ Message consulting recorded messages ................................................................... consulting the list of internal calls ............................................................... sending a written message to an internal correspondent ............................... L M 60 67 70 43 Operator calling the operator ................................................................................. 33 Pager making an internal call to a pager ............................................................ replying when your pager sounds ............................................................. Parking (parking a call) .............................................................................. Programmed key (calling using a) ................................................................ Programming customising your terminal.......................................................................... programming a function ........................................................................... programming your associate number ......................................................... programming your overflow terminal.......................................................... 15 O P 45 68 38 41 48 52 58 59 programming your personal code.............................................................. 50 programming your personal directory ........................................................ 57 programming your terminal....................................................................... 49 Receiver (adjusting sound volume during a call) ............................................. Receiving a beep....................................................................................... Receiving a call receiving a call ....................................................................................... receiving a second call during a conversation ............................................. Redial (redial the last number dialled) ........................................................... Reporting malicious calls ............................................................................. Ringer adjusting the ringer (tune and volume).................................... ...