User manual ALCATEL ONE TOUCH 320

XG1_GB_20/11 21/11/02 06:44 Page 1 © 2002. All rights reserved. Alcatel reserves the right to alter material or technical specification of its products without prior notice. 3DS09166AAAA 01 www.alcatel.com XG1_GB_20/11 21/11/02 06:44 Page 2 English XG1_GB_20/11 21/11/02 06:44 Page 1 Contents Use and Safety Precautions 1.Your telephone 1.1. Description 1.2. Keys and Indicators 2. Getting started 2.1. Battery and SIM Card 2.2. Charger 2.3. Switching your telephone on 2.4. Switching your telephone off 3. Call 3.1. 3.2. 3.3. 3.4. 3.5. Making a call Answering/Ending a call Call your Voice Mail Other call options Available options during a call p. 3 p. 7 p. 7 p. 8 p. p. p. p. p. p. p. p. p. p. p. 11 11 13 14 14 15 15 15 16 16 17 1 XG1_GB_20/11 21/11/02 06:44 Page 2 4.The Menu 4.1. Accessing the menu 4.2. Menu structure 4.2.1. Directory 4.2.2. Messages 4.2.3. Audio Profile 4.2.4. Settings 4.2.5. Call information 4.2.6. Call Forwarding 4.2.7. Security 4.2.8. Network 4.2.9. Extra 5. Characters and symbols table 6.Warranty 7.Troubleshooting 8. Information p. p. p. p. p. p. p. p. p. p. p. p. 19 19 20 24 28 32 34 38 40 42 45 46 p. 51 p. 52 p. 56 p. 60 2 XG1_GB_20/11 21/11/02 06:44 Page 3 Use and Safety Precautions We recommend that you read this chapter carefully before use. The manufacturer disclaims any liability for damage which may result as a consequence of improper use or use contrary to the instructions contained herein. · TRAFFIC SAFETY: Given recent studies, which show that using a mobile telephone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Your mobile phone when powered emits radiation which may interfere with the vehicle electronic systems such as anti-lock brakes (ABS, airbag). As a result, you should: - avoid placing the phone on the dashboard and within an airbag deploying area. - connect the phone to an external antenna. The antenna should be mounted and located away from the driver and passengers or separated from them by a metal screen (e.g. the car roof). - check with the car manufacturer that the dashboard is adequately shielded from mobile phone RF energy. · CONDITIONS OF USE: Switch the phone off before boarding an aircraft to avoid prosecution. Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency. 3 XG1_GB_20/11 21/11/02 06:44 Page 4 When the phone is switched on, avoid placing it near a medical aid device, if you carry one, such as a pacemaker, one hearing aid or insulin pump. When using the phone you should hold it against the ear on the opposite side to the device, if any. Do not switch the phone on when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. Do not let small children use the phone without supervision. Do not attempt to open or repair it yourself. Use only Alcatel batteries, battery chargers, and accessories that are compatible with your phone model. Alcatel will not be held responsible if this is not respected. Do not allow your phone to be exposed to unfavourable environmental conditions (humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer's recommended operating temperature range is -10°C to + 55°C. Over 55°C the legibility of the phone's display may be impaired, though this is temporary and not serious. · BATTERY: Before removing the battery from your phone, please make sure that the phone is switched off. Take precautions with the battery and do not attempt to open the battery (chemical substances may cause burns). Do not pierce, disassemble nor cause a short-circuit in a battery. Do not burn or dispose a used battery in household waste or store it at temperatures above 60°C. Batteries must be disposed of in accordance with locally applicable environmental legislation. Batteries should not be used for any other purpose than the one intended. Never use damaged batteries. 4 XG1_GB_20/11 21/11/02 06:44 Page 5 · RADIO WAVES: Before a phone model is available for sale to the public, compliance with the International guidelines (ICNIRP) or European Directive 1999/5/EC (R&TTE) must be shown. The protection of the health and the safety for the user and any other person constitute an essential element of these guidelines or this directive. THIS MOBILE PHONE MEETS THE INTERNATIONAL AND EU REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the limits for exposure to radio-frequency (RF) energy recommended by International guidelines (ICNIRP) (1) and by the Council of the European Union (Recommendation 1999/519/EC) (2). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines were developed by independent scientific organisations through periodic and thorough evaluation of scientific studies. The limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. ! (1) ICNIRP guidelines are applicable in the following areas: Central America (except Mexico), South & North Africa, Asia Pacific (except Taiwan, Korea, and Australia). (2) European recommendation (1999/519/EC) is applicable in the following areas: Europe, Eastern Europe, Israel. 5 XG1_GB_20/11 21/11/02 06:44 Page 6 The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit stated in the International guidelines or recommended by the Council of the European Union is 2 W/kg (1). Tests for SAR are conducted using standard operating positions with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a base station antenna, the lower the power output of the phone. The highest tested SAR value for this mobile phone for use at the ear and compliance against the standard is 0,77 W/kg. While there may be differences between the SAR levels on various phones and at various positions, they all meet the relevant International guidelines and EU requirements for RF exposure. Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. ! (1) The SAR limit for mobile phones used by the public is 2 watts/kilogram (W/kg) averaged over ten grams of body tissue. The international guidelines or European limit incorporate a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 6 XG1_GB_20/11 21/11/02 06:44 Page 7 Your telephone 1.1 Description 1 Switch ON/OFF* End Call NO Menu Scroll Volume Answer/ Make call Call Memory OK Directory list Handsfree* Voice Mail* Delete Cancel Exit Mute* Send Message* Keypad lock* Vibrator* ! * Long keypress. 7 XG1_GB_20/11 21/11/02 06:44 Page 8 1.2 Keys and Indicators Function Keys Answer/make call OK to validate an option Call Memory (Redial) Switch ON/OFF (long keypress) End call NO key to refuse an option Exit Delete characters Cancel keypresses Exit the Menu to go back to stand by mode During a call (long keypress): activate/deactivate the muting. Direct access to your Directories (file names classified in alphabetical order) During a call, press to access the call options Access to the Menu Scroll the options Volume adjustment Call your voice mail (long keypress) You must first enter the number given by the network operator in "Menu/Messages/Setup" In idle mode, with a long keypress you have direct access to "Send Msg." (Enter text). 8 XG1_GB_20/11 21/11/02 06:44 Page 9 Press and hold the key to obtain "+" for the international prefix Lock/unlock Keypad (long keypress) Activate/Deactivate (long keypress) the vibrator Icons and indicators (1) The following icons will be shown on the display as different functions are activated. Battery charge level. The bar scrolls up and down while charging. The phone is using a roaming network. The phone keypad is locked. Call forward option is activated. ! (1) The icons and illustrations in this guide are provided for information only. 9 XG1_GB_20/11 21/11/02 06:44 Page 10 A short message is received. The message memory is full. To receive new messages, you must delete some old messages. Signal strength indicator. An alarm has been set. Headset (if supplied) has been inserted. No ring tone (Silent mode activated). The vibrator has been activated. A read message. An unread message. A sent message. An unsent message. Mute feature is activated. 10 XG1_GB_20/11 21/11/02 06:44 Page 11 Getting started 2.1 Battery and SIM Card 2 To install the battery 1. Slide the battery into the cradle as shown in the picture and press the battery down flat. 2. Place the back cover as shown in the picture and slide it into place. To remove the battery 1. Press to switch off the phone. 2. Press the button and slide the battery cover as shown in the picture. 3. Lift up the battery as shown below. 11 XG1_GB_20/11 21/11/02 06:44 Page 12 To install the SIM card, make sure that the phone is switched off. 1. Remove the battery (see instructions above). 2. Place the card inside the SIM holder with the golden connectors facing downwards. Push down the latch to hold the SIM card. To remove the SIM card 1. Remove the battery (see instructions above). 2. Push the latch to remove the SIM card. 12 XG1_GB_20/11 21/11/02 06:44 Page 13 2.2 Charger To connect the charger to the phone: 1. Install the battery (see instructions above). 2. Connect the charger to the phone as shown. 3. Be careful not to force the plug into the socket. 4. Use ONLY the charger that is supplied with your mobile phone. 5. Do not remove your battery or SIM card while charging. 6. The main socket must be close to the phone and easily accessible. ! If you are charging an empty battery, the screen will take a little while before displaying the charging icon. For optimal functioning of your telephone, we recommend that you charge the battery once a day. The chargers designed for your mobile phone meet with the standard for safety of information technology equipment. They should be used for this purpose only. 13 XG1_GB_20/11 21/11/02 06:44 Page 14 2.3 Switching your telephone on 1- Press the key to switch on the phone. Enter PIN code SOS 2- When prompted, "Enter PIN code". Enter PIN code **** OK 3- Key in the PIN code provided with your SIM card. 4- Press . ! PIN and PIN2 (4 to 8 digits) A PIN (Personal Identification Number) code is supplied to your phone and the SIM card by network providers. With your SIM card inserted, your PIN code will be required every time you switch on your phone. If a wrong PIN code is entered three consecutive times, the phone becomes locked or disabled. You must ask your network operator for the PUK code to unlock or re-enable the code. A PIN2 code is used for other functions, such as Fixed dialing (FDN) and Call barring. PUK and PUK2 (8 digits) To enable a locked PIN code, the PUK (Personal Unblocking Key) code is required. Check with your network provider operator for the code. 2.4 Switching your telephone off key from the main screen (long keypress) to switch the Press the telephone off. 14 XG1_GB_20/11 21/11/02 06:44 Page 15 Call 3.1 Making a call 3 ("Call"). ("Accept") to Key in the telephone number and the prefix, and press Or, if you have created contacts in the directory (See Directory menu, page 24), access the phone directory by pressing the key, select the name or number with , then press ("Call"). The telephone will vibrate as soon as your correspondent answers your call. 3.2 Answering/Ending a call A ring tone is heard upon receiving a call, press answer it. Press ("End") to end the call. If the "Anykey answer" is activated, press any key to answer the call except the key. 15 XG1_GB_20/11 21/11/02 06:44 Page 16 3.3 Call your Voice Mail ( ) To access your voice mail to listen to your voice messages. Press (long keypress) You must first input your Voice Mail number from "Menu/Messages/Set up/VoiceMail #". (See page 29) 3.4 Other call options Emergency Calls (SOS) If your phone is covered by the network, dial 112 to make an emergency call or any other number provided by your operator. Call Memory (Redial) Press to access the numbers. Use to select the number you wish to redial. And press the ("Send") key. (See page 39) Flash Dial Press keys to (long keypress) from an idle screen to call directly the number associated to the key (this is possible if you have programmed the key in the "Menu/Extra/Keypad/Flash Dial". Swap between calls Press the ("Hold") key to put a current call on hold while you make another call. When the second call is connected, press the again ("Swap") to switch between the two calls. 16 XG1_GB_20/11 21/11/02 06:44 Page 17 Conference Call (1) Several people can be connected together at one time. 1. The first caller makes the call. 2. Press ("Accept") to answer the call. A second call arrives, press the ("Hold") key to accept the call and put the current call on hold. 3. Press and press . 4. Repeat Step 2 and 3 to allow other callers to be connected. 5. Press ("End") to end the call. A call can be connected to any single caller by pressing and disconnected by simply pressing and . 3.5 and Available options during a call . To access available options during a call, press Volume Adjust the volume End active End a current call End Hold End call put on hold ! (1) Check the availability of this service with your operator. 17 XG1_GB_20/11 21/11/02 06:44 Page 18 End one of Conference (End 1 of Conf) End one of the conference calls Handsfree Activate/deactivate the handsfree mode. Caution: move the handset away from your ear before activating this mode because the amplified volume could cause hearing damage. During a call, you can directly activate the handsfree mode by a long press on key. Conference Add one call to the conference Names Access your directory list Call Memory Access your call memory Send Msg Write and send a short message Services Access to your operators' services (1) ! (1) Check the availability of this service with your operator. 18 XG1_GB_20/11 21/11/02 06:44 Page 19 The Menu 4.1 Accessing the menu 4 . The menu contains various functions that allow you to do fine-tuning and make adjustments. To access the Menu, press the up/down key Use the up/down Press the Press Press ( ( key to scroll through the Menu. ) key to select an option in the Menu. ) to go back to the previous Menu. to exit the Menu. 19 XG1_GB_20/11 21/11/02 06:44 Page 20 4.2 Menu structure Directory Messages o READ MSG o VIEW - Options - Call - Modify - Caller group - Copy -> SIM - Copy -> phone o o o o o o o o CREATE DELETE MEMORY COPY ALL ERASE ALL CAPACITY MY NUMBER CALLER GROUP - Inbox - Outbox o SEND MSG o PREDEFINED - Emergency Questions Appointment Greetings Information o DELETE - Inbox - Outbox o FREE MEMORY o SETUP - Family Friend Colleague VIP Undesirable - Voice Mail # Auto scroll Serv. centre Validity Report o CALL V-MAIL o SMS CB - Read CB - Auto display - Filter - None - All - List 20 XG1_GB_20/11 21/11/02 06:44 Page 21 Audio Profile o o o o o o NORMAL SILENT OUTDOOR CAR MEETING USER DEFINED Settings o VOLUME o CLOCK - Activate - Modify - Key beep - Melodies - Volume - Vibrator - Info. beep - Msg. beep - Service tone o o o o o o o o o o o o Set time Set date Set alarm 1 Reset alarm 1 Set alarm 2 Reset alarm 2 Time format Date format LANGUAGES CALL WAIT. ANYKEY ANSWER AUTO REDIAL SHOW ID WELCOME MSG. BACKLIGHT CONTRAST INPUT METHOD SCREEN SAVER AUTO ANSWER RESET 21 XG1_GB_20/11 21/11/02 06:44 Page 22 Call Info o o o o o o LAST CALL TOTAL CALLS AUTO DISPLAY ANSWER ALERT 1-MINUTE BEEP CHARGE INFO Security o CALL BARRING - Total charge - Max credit - Unit price o CALL MEMORY - Call Forward o o o o o o FORWARD TO NO COVERAGE IF NO REPLY ALL CALLS IF BUSY STATUS Outgoing International (Inter.) Exc -> Home Incoming If Roaming Status - Outgoing - International (Inter.) - Exc -> Home - Incoming - If Roaming - Cancel all - Change PWD o o o o o o FDN DIR CHANGE PIN ACTIV. PIN DEACT. PIN CHANGE PIN 2 KEYPAD LOCK - No coverage If no reply All calls If busy o CANCEL ALL 22 XG1_GB_20/11 21/11/02 06:44 Page 23 Network o SEARCH MODE o NEW SEARCH o PREFERRED o o o o o o Extra CALCULATOR DIARY W.W. CLOCK GAMES IDLE ICON KEYPAD - Undefined Audio Profiles Read Msg Send Msg Flash dial Diary Keypad lock 23 XG1_GB_20/11 21/11/02 06:44 Page 24 4.2.1 Directory You can save names and numbers in your SIM or phone directory. Press to access the Directory. Press ( ) to access the options in the Directory. Example: You can save and modify all the names and telephone numbers in your SIM(1) card and up to 100 files in your phone. Once your contact names and telephone numbers are saved in the Directory, from the main screen, access the list of names directly by pressing . Directory o VIEW VIEW You can search a name either by scrolling with the key or by keying in the first letter of a name. To modify or edit an item, simply press (Option) to access the item. - Options - Call: To call the selected number. - Modify: To modify, use the key to delete characters. - Options - Call - Modify - Caller group - Copy -> SIM - Copy -> Phone o o o o o o o o CREATE DELETE MEMORY COPY ALL ERASE ALL CAPACITY MY NUMBER CALLER GROUP - Family Friend Colleague VIP Undesirable (1) The SIM directory's capacity depends on the operator. ! 24 XG1_GB_20/11 21/11/02 06:44 Page 25 - Caller group: This menu allows you to classify your contact names into different categories (Family, Friend, ...) and assign dedicated ring tones. Use the key to scroll through the groups, press ( ) to select the group then press to select a melody or a picture. - Copy to SIM: Copy the selected file from the phone directory to SIM - Copy to Phone: Copy the selected file from the SIM directory to phone CREATE You can create and store names and telephone numbers in the SIM or phone directory. To modify an existing number in the directory, simply key in the new number and it will automatically overwrite the previous number. DELETE Press Press to delete any item in the directory list. to Exit. 25 XG1_GB_20/11 21/11/02 06:44 Page 26 MEMORY (In SIM / In phone) When "In SIM" is selected, any new directory file created will use SIM card memory. The files created are saved in the SIM memory. Otherwise they are saved in the product (phone) memory. COPY ALL - Phone to SIM: Copy all directory contents from the phone memory to SIM card memory. All SIM files will be replaced by Phone files and you can choose to keep the original files or not. - SIM to phone: Copy all directory files from SIM card memory to the phone memory. All phone files will be replaced by SIM files and you can choose to keep the original files or not. ERASE ALL - In SIM: Delete all files in SIM memory. - In phone: Delete all files in the product memory. 26 XG1_GB_20/11 21/11/02 06:44 Page 27 CAPACITY This menu allows you to check the capacity of your SIM or phone directory. MY NUMBER You can view and modify your personal phone number. CALLER GROUP (See page 25) This menu allows you to classify your contact names into different categories. Caller groups are: Family - Friend - Colleague - VIP Undesirable. You will be able to assign them with dedicated ring tones and icons. 27 XG1_GB_20/11 21/11/02 06:44 Page 28 4.2.2 Messages You can send and receive written messages to/from other mobile phone users. Press to access the Menu options and to access the messages. Messages o READ MSG READ MSG - Inbox: Messages received. - Outbox: Messages sent. Each message is identified by one of the following symbols: 1 2 Read message Unread message Sent message Unsent message. 3 4 - Inbox - Outbox o SEND MSG o PREDEFINED - Emergency Question Appointment Greetings Information o DELETE - Inbox - Outbox o FREE MEMORY o SETUP (1) (2) (3) (4) Press to display the previous screen - Voice Mail # Auto scroll Serv. Centre Validity Report Press to view the complete text of the selected message. Press to scroll through the text. Press ("Options") to access the submenu: Inbox: - Delete - Forward - Reply - Call Outbox: - Delete - Send o CALL V-MAIL o BROADCAST - Read CB - Auto display - Filter - None - All - List 28 XG1_GB_20/11 21/11/02 06:44 Page 29 SEND MSG To create a new message, enter the recipient's number, then press to select "Send, Send & Save, Save". Press to validate the option. PREDEFINED Instead of creating a new message, select a predefined message from a list. Any predefined message can be modified before sending. DELETE Delete messages in Inbox/Outbox to free up memory. FREE MEMORY Select the option to check the SIM card memory available for new messages (up to 10). SETUP The following items can be set: - Voice Mail # Enter the number for your voice mailbox. The number will be saved in the SIM card. You may set a new or change an existing voice mail number in this menu. 29 XG1_GB_20/11 21/11/02 06:44 Page 30 - Auto scroll This menu controls actions when reading a message. If it is activated, the message text will automatically scroll. - Serv. centre (1) Your operator service centre call number. It may be automatically provided. - Validity Time during which attempts will be made to deliver the message to your correspondent in case of unsuccessful delivery. You can select a time period from a choice of predefined periods. - Report Request for acknowledgement of receipt for each message sent. CALL V-MAIL You may access your voice mailbox and listen to calls recorded in your voice mail. SMS CB Messages broadcast over the network are automatically displayed on the main screen. - Read CB This allows you to read the last broadcast message received. The phone stores this last message only when the option is activated. ! (1) Check the availability of this service with your operator. 30 XG1_GB_20/11 21/11/02 06:44 Page 31 - Auto display When the function is activated, broadcast messages will automatically be displayed. Use the key to scroll through the message. Press or to exit. Broadcast messages automatically disappear after a short period of time. - Filter This allows you to select the type of cell broadcast message you want to receive. The Reception menu contains a list of codes for types of CB messages, which are defined by the network service. - None: You can receive no message. - All: You can receive all broadcast messages. - List: List of all the channels where you want the messages to be received. 31 XG1_GB_20/11 21/11/02 06:44 Page 32 4.2.3 Audio Profile Audio settings are preset in your mobile phone. There are six environments: Normal, Silent, Outdoor, Car, Meeting, and My setup. You can choose the most suitable setting according to your environment. To activate one, just select the environment you want and then select "Activate". To modify the settings, just select the environment and then select "Adapt". Audio Profile o o o o o o NORMAL SILENT OUTDOOR CAR MEETING USER DEFINED - Activate - Modify - Key beep - Melodies - Volume - Vibrator - Info. beep - Msg. beep - Service tone - Modify - Key beep You can choose the sound of the key beeps by selecting: "Click" tone, "DTMF" tone, or "Silent". - Melodies Select the melody from a choice of 15 different melodies available. - Volume Adjust the volume of the ring tone using the key. 32 XG1_GB_20/11 21/11/02 06:44 Page 33 - Vibrator Activate/deactivate the vibrator. - Info. beep Activate/deactivate this option for information such as low battery beep. - Msg. beep Activate/deactivate the message alert at the reception of an SMS (short text message). - Service tone If this option is activated, the phone will generate a beep as soon as a network is available. 33 XG1_GB_20/11 21/11/02 06:44 Page 34 4.2.4 Settings This menu allows you to set up the functions of your mobile phone. Settings o VOLUME o CLOCK VOLUME To increase/decrease the earpiece volume, press the key. CLOCK The clock contains the date and alarm functions. You set time, date, activate/deactivate alarms: - Set time Set the time. - Set date Set the date. - Set alarm 1 Set the alarm 1. - Reset alarm 1 Reset the alarm 1. o o o o o o o o o o o o Set time Set date Set alarm 1 Reset alarm 1 Set alarm 2 Reset alarm 2 Time format Date format LANGUAGES CALL WAIT ANYKEY ANSWER AUTO REDIAL SHOW ID WELCOME MSG. BACKLIGHT CONTRAST INPUT METHOD SCREEN SAVER AUTO ANSWER RESET 34 XG1_GB_20/11 21/11/02 06:44 Page 35 - Set alarm 2 Set the alarm 2. - Reset alarm 2 Reset the alarm 2. - Time format Change the format of the time display (24 hours mode, 12 hours mode). - Date format Change the format of the date display. LANGUAGES You can switch between different languages and select a language in which texts will be displayed, if the language is available in your phone. CALL WAIT Activate/deactivate the signalling of a second incoming call. Press answer the incoming call if you are already on line. ANYKEY ANSWER When this feature is not active or is deactivated, you can answer an incoming call only by pressing . But if this feature is active or activated, you can answer an incoming call by pressing any key of the phone, except the key. to 35 XG1_GB_20/11 21/11/02 06:44 Page 36 AUTO REDIAL Activate/deactivate the automatic callback of the last busy number. The auto-redial request can be cancelled at any time. SHOW ID Activate/cancel the option which makes your calls anonymous (your number is not transmitted by the network to the parties you call). WELCOME MSG This function allows you to create a welcome message at switch on. BACKLIGHT Activate/deactivate the backlight at any keypress or incoming call. CONTRAST Adjust the screen contrast. 36 XG1_GB_20/11 21/11/02 06:44 Page 37 INPUT METHOD (1) The menu allows you to choose the smart input method that you wish to use. SCREEN SAVER Activate/deactivate the animation on the main screen. AUTO ANSWER (2) When this function is activated, any incoming call will be accepted automatically IF the headset is connected. RESET All settings can be reset to the factory standards. ! (1) Depends on the language. (2) Depending on your phone model and availability. 37