User manual ALOHABOB PC RELOCATOR ULTRA CONTRO

PC Relocator Ultra Control User Guide 3 End User License Agreement In this license agreement (the "License Agreement"), you (either individually or an entity), the purchaser of the license rights granted by this License Agreement are referred to as the "Licensee" or "You." Eisenworld, Inc. is referred to as the "Licensor." The current version of the accompanying software ("Software") and documentation ("Documentation") are collectively referred to as the "Licensed Product." Licensor may furnish hardware with the Licensed Product ("Hardware"). 1. License. 1.1. In accordance with the terms and conditions of this License Agreement, the Software is the property of the Licensor and is protected by copyright law. While the Licensor continues to own the Software, the Licensor grants the Licensee, after Licensee's acceptance of this License Agreement, the limited, non-exclusive license to use one copy of the current version of the Licensed Product as described below. The software is "used" on a computer when it is loaded into the temporary memory (i.e., RAM) or installed into the permanent memory (e.g., hard disk, CD-ROM, or other storage device) of that computer, except that a copy installed on a network server for the sole purpose of distribution to another computer is not considered "in use." Except as may be modified by a license addendum which accompanies this License Agreement, the Licensee's rights and obligations with respect to the use of this Software are as follows: You may: i. Use the Software to migrate applications, settings, and data to one and only one Target computer ("New PC") used for commercial or business purposes in the manner described in the Documentation ii. Use the Software to migrate applications, settings, and data to multiple New PC Computers in the same Household (as hereinafter defined) in the manner described in the Documentation, provided that such New PC Computers are not used primarily for business or commercial purposes. iii. Use the Software on the New PC Computer to create a storage file containing applications, settings, and data ("Digital Moving File") on removable media or network file server ("Intermediate Storage") for disaster recovery purposes. 4 PC Relocator Ultra Control User Guide iv. Use the Software on the New PC Computer to restore applications, settings, and data from a Digital Moving File saved on Intermediate Storage for disaster recovery purposes v. Use the Software to migrate applications residing on the Source ("Old PC") computer that are legally licensed and paid for You may not: i. Use the Software to migrate computer applications, settings, and data to more than one New PC Computer used primarily for business or commercial purposes. ii. iii. iv. v. vi. Use the Software to migrate applications residing on the Old PC Use the Software to create more copies of a licensed application Copy the documentation that accompanies Software Sublicense or lease any portion of the Software Use a previous version or copy of the Software after you have to the New PC that are not legally licensed and paid for than the application's license agreement allows received a disk replacement set or electronically downloaded replacement or an upgraded version as a replacement of the previous version. 1.2 As used in this Agreement, the term "Household" means a residential unit, whether an apartment or a free-standing residence. "Household" does not include any commercial business premises. 1.3. Licensee shall not transfer or distribute the Licensed Product to others under any circumstances. This Agreement shall automatically terminate in the event of (i) such a transfer or distribution or (ii) Licensee's migration of an application that is not legally licensed and paid for, which migration constitutes a breach of the license granted hereby and of this Agreement.. Under no circumstances shall Licensee copy or modify the Licensed Product, except that Licensee may copy the Software for the sole purpose of creating a single backup copy, provided all copyright and other notices are reproduced and included on the backup copy. 2. Copyright and Trade Secrets. All rights in and to the Licensed Product including, but not limited to, copyrights and trade secret rights, belong to Licensor, and Licensor holds title to each copy of the Software. The Licensed Product is protected by United States copyright laws and international treaty provisions. PC Relocator Ultra Control User Guide 5 3. Term. This License Agreement is effective until terminated. Licensee may terminate this License Agreement by returning the Licensed Product to Licensor or by destroying the Licensed Product. Licensor may terminate this License Agreement if Licensee breaches any of the terms and conditions herein. Upon termination of this License Agreement for any reason, Licensee shall return to Licensor or otherwise destroy the Licensed Product and all copies of the Licensed Product. Upon request of Licensor, Licensee agrees to certify in writing that all copies of the Software have been destroyed or returned to Licensor. All provisions of this Agreement relating to disclaimers of warranties, limitation of liability, remedies, or damages, and Licensor's proprietary rights shall survive termination. 4. Executable Code. The Software is delivered in executable code only. Licensee shall not reverse engineer, compile or otherwise disassemble the Software. 5. Limited Warranty. 5.1. Licensor does not warrant that the functions contained in the Licensed Product and Hardware will meet Licensee's requirements or that the operation of the Software and Hardware will be uninterrupted or error-free. Licensor does warrant that the media on which the Software is furnished and the Hardware will be free from defects in materials and workmanship under normal use for a period of thirty (30) days from the date of delivery ("Warranty Period"). This Limited Warranty is void if failure of the media on which the Software is furnished has resulted from accident, abuse, or misapplication. 5.2. Licensee's exclusive remedy under this limited warranty is the replacement of any defective physical media on which the Software is furnished or replacement of the Hardware. To receive a replacement for defective media or Hardware under this limited warranty, return the defective media or Hardware to Supplier during the Warranty Period, with proof of payment and an accompanying statement with your contact information. Some states and jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to You. 5.3. EXCEPT AS PROVIDED ABOVE, THE LICENSED PRODUCT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND THE ENTIRE RISK AS TO 6 PC Relocator Ultra Control User Guide THE QUALITY AND PERFORMANCE OF THE LICENSED PRODUCT AND HARDWARE IS WITH LICENSEE. 6. Limitation of Liability. 6.1. LICENSOR'S SOLE OBLIGATION OR LIABILITY AND LICENSEE'S EXCLUSIVE REMEDY UNDER THIS AGREEMENT SHALL BE THE REPLACEMENT OF THE DEFECTIVE MEDIA ON WHICH THE SOFTWARE IS FURNISHED AND/OR THE HARDWARE ACCORDING TO THE LIMITED WARRANTY ABOVE. 6.2. IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOSS OF DATA OR INFORMATION, LOSS OF PROFITS, LOST SAVINGS, BUSINESS INTERRUPTION OR OTHER PECUNIARY LOSS, ARISING OUT OF USE OF OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION OR ANY HARDWARE, EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. 6.3. Some states and jurisdictions do not allow the exclusion of limitation of liability for consequential or incidental damages, so the above limitation may not apply to You. 7. General. 7.1 Any software and hardware provided to Licensee by Licensor shall not be exported or re-exported in violation of any export provisions of the United States or any other applicable jurisdiction. Any attempt to sublicense, assign or transfer any of the rights, duties or obligations hereunder is void. This Agreement shall be governed by and interpreted under the laws of the State of Florida, United States of America, without regard to its conflicts of law provisions. Licensor and Licensee agree that the U.N. Convention on Contracts for the International Sale of Goods shall not apply to this License Agreement. 7.2. This License Agreement may only be modified or amended by a written license addendum that accompanies this License Agreement or by a written document that has been signed by both You and Licensor. Site licenses and other types of enterprise licenses are available upon request. Please contact Licensor or your Supplier for further information. 7.3. Any controversy or claim arising out of or relating to this Agreement, or the breach of this Agreement, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment upon PC Relocator Ultra Control User Guide 7 the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall be held in Miami-Dade County, Florida. If you have any other questions concerning this License Agreement, or if you desire to contact Licensor for any reason, please contact Eisenworld. Eisenworld Inc. 13798 NW 4th Street Suite 315 Sunrise, FL 33325 Copyright 1999-2004 All Rights Reserved U.S. Patents Pending 8 PC Relocator Ultra Control User Guide Table of Contents END USER LICENSE AGREEMENT ...................................3 WELCOME ..........................................................................10 About Different Versions of PC Relocator .......................11 What's New in 2004? .......................................................12 PC Relocator Documentation and Help...........................13 SYSTEM REQUIREMENTS................................................14 HELPFUL ICONS AND WINDOW GUIDE..........................16 Helpful Icons ....................................................................16 The PC Relocator Interface .............................................17 RELOCATION TERMS .......................................................18 OVERVIEW OF STEPS ......................................................19 RELOCATION MODES.......................................................20 PREPARATION AND CONNECTIVITY STEPS.................21 Preparing your Computers...............................................21 Connectivity Options and Steps.......................................23 Alohabob High-speed Transfer Cable Connections ........23 Network Crossover Cable Connections ...........................24 CD, Removable Media, or Other Storage Device............24 Standard Parallel Transfer Cable Connections ...............26 USB Data Transfer Cable Connections ...........................27 Existing Local Area Network Connections.......................27 AUTOMATIC RELOCATION TUTORIAL ...........................29 Step-by-Step: An Automatic Relocation .........................31 STANDARD SELECTIVITY TUTORIAL .............................43 Step-by-Step: A Standard Selectivity Relocation............44 EXPERT SELECTIVITY TUTORIAL...................................51 Step-by-Step: An Expert Selectivity Relocation..............51 AFTER THE RELOCATION................................................61 Contacting Technical Support..........................................61 Viewing the Relocation Report.........................................61 PC Relocator Ultra Control User Guide 9 Cleaning Up..................................................................... 62 Undoing Your Relocation................................................. 63 Support Policy ................................................................. 64 FREQUENTLY ASKED QUESTIONS................................ 65 How do I use PC Relocator with a single monitor? ......... 65 What is an officially installed application? ....................... 66 How can I use PC Relocator for disaster recovery? ....... 66 What do the program ratings mean?............................... 67 What do all the icons on the screen mean? .................... 69 How can I transfer a program PC Relocator didn't find?. 69 Can I still transfer data related to a program? ................. 70 Which programs are compatible with Windows XP?....... 70 How are user profiles relocated?..................................... 71 What is a setting or preference? ..................................... 71 What should I do about security programs?.................... 73 What should I do about Windows version conflicts? ....... 74 What should I do about Internet Explorer conflicts?........ 75 Can I relocate my data if my locale settings differ?......... 76 What should I do if the transfer stops?............................ 77 What if I don't have enough disk space?......................... 77 What happens if I cancel my relocation?......................... 79 What post-relocation problems could occur? .................. 79 Why are there three extra directories on my New PC?... 84 How can I resolve connectivity issues?........................... 84 How can I perform an UNDO of the relocation?.............. 90 How can I find out more about error codes? ................... 92 What are required and forbidden files? ........................... 92 APPENDIX .......................................................................... 94 GLOSSARY ........................................................................ 95 10 PC Relocator Ultra Control User Guide Welcome Before PC Relocator Ultra Control came along, transferring your programs, files, and preferences from one PC to another was a time-consuming, exhausting, and difficult task. Anybody who has gone through the procedure of manually recreating their computer after an upgrade knows the feeling. With PC Relocator Ultra Control, the task is greatly simplified. Transferring your existing software environment to your new computer (minus all the old clutter, of course) is suddenly a breeze! Right from the beginning, you'll feel at home on your new PC. PC Relocator Ultra Control transfers applications (either in groups or selectively), documents, e-mail messages from most popular e-mail programs, bookmarks and favorites, Internet connection settings, Windows user profiles, digital signatures stored on disk, and lots more. PC Relocator Ultra Control is safe to use and does not change your Old PC in any way and won't overwrite your data like a cloning or imaging utility does. On your New PC, PC Relocator transfers and merges entries into your PC's system databases. This is what sets PC Relocator Ultra Control apart from file transfer, partition/disk imaging, and back-up utilities. Additionally, PC Relocator Ultra Control works on any manufacturer's hardware, with the supported Windows operating systems, laptop or desktop, stand-alone or networked computers. Additionally, when it comes to protecting your data, PC Relocator Ultra Control goes the extra mile to assure the process goes smoothly. Our software leaves critical software drivers alone to avoid affecting the hardware on your new PC. PC Relocator Ultra Control User Guide 11 Transferring data has become even easier than ever before. Our new Connectivity Wizard helps you get your Old and New PC's communicating with each other, and we've got a wide variety of ways (including USB, parallel, and TCP/IP) you can get your data successfully relocated. PC Relocator Ultra Control also can help you plan for disasters. With our new DMV (Digital Moving File) technology, you can store your files, settings, and even your applications in DMV storage files for later retrieval. With DMV file creation, you'll never have to worry about losing data again ­ PC Relocator Ultra Control can keep it safe for you! NOTE: Windows NT and Windows 95 do not support USB. About Different Versions of PC Relocator The technology deployed in PC Relocator is a revolution in Windows software technology. Never before have users had the opportunity to move files, settings, and applications from one PC to another without having to re-install their programs from scratch, and seldom has the average user had the power to move the exact files, settings, and programs desired to their New PC. These features (along with speed and dependability) make our flagship product PC Relocator Ultra Control the de facto standard in relocation technology. However, not all users need the power of PC Relocator Ultra Control version. Our companion product, named simply PC Relocator, gives users a solid relocation product without the power features associated with our Ultra Control version. With PC Relocator Ultra Control, users receive the most sophisticated and customizable version of our relocation 12 PC Relocator Ultra Control User Guide software. PC Relocator Ultra Control offers enhanced connectivity choices (including the ability to relocate data using your existing Local Area Network or via a Network Crossover Cable), the ability to create DMV (Digital Moving) files for backup purposes, and expanded options for selecting files, settings and programs that includes three relocation modes (Automatic, Standard Selectivity, and Expert Selectivity) to enhance the number and type of items that can be moved. PC Relocator Ultra Control is our most advanced product yet, and we continue to improve it every day! What's New in 2004? We are constantly working to update our technology and make our software powerful, robust, and easy to use. In the 2004 version, we have made numerous improvements and additions that help to make PC Relocator Ultra Control the number one digital moving tool on the market. The following are some of the many improvements that have been made to PC Relocator Ultra Control: · · · · · · · · · Improved the graphical user interface (GUI) Created a simpler relocation process flow Added Standard and Expert relocation modes Added support for Network Crossover Cables Added support for high-speed parallel data transfers Improved Internet software update functionality Automated numerous preparation steps Increased number of supported USB bridge cables Added a new Networking Assistant wizard PC Relocator Ultra Control User Guide 13 PC Relocator Documentation and Help Relocating programs, settings, and files from one computer system to another, especially programs, is not a trivial task. In order to ensure a relocated program works after being transferred from an Old PC to a New PC, years of research, development, and quality assurance testing work were required to "get it right" more often than not. Despite our best efforts, things can go wrong, and that's where our documentation and help come in. Instead of loading down this manual with a lot of troubleshooting tips that may never happen to YOU, we've included step by step tutorials to help you get the most out of PC Relocator Ultra Control. If you run into problems, have a question about a procedure, or would like more information, we've gone the extra mile by providing you with help from multiple sources. First, if your question cannot be answered in this manual, try the online Help file that ships with PC Relocator. Online Help (not to be confused with help you can get online from our website) contains a list of error codes and troubleshooting tips for more common issues. Additionally, information on restrictions that apply to PC Relocator Ultra Control, special tips and tricks to save you time, and more answers to frequently asked questions can be found in the online Help. If you are still having a problem or an unanswered question, check out our Alohabob Support website at www.alohabob.com/support. This comprehensive and thorough site has a large database of case studies, relocation tests, notes, ideas, and tips for anyone interested in performing a successful relocation. Finally, if all else fails call Alohabob Technical Support. For the first 90 days after purchase, your technical 14 PC Relocator Ultra Control User Guide support is free. After that there's a charge, so if you purchase the product it's best to perform your relocation as soon as possible so you can gain access to Alohabob Support. System Requirements In order to run PC Relocator Ultra Control, the following requirements must be met: · Either two separate PCs (PC-to-PC relocation) OR a PC and an intermediate storage device (PC to or from an "intermediate storage" device such as a Zip disk, CD-R/RW disc, an external portable hard drive, etc.). The operating system on each PC must be a version of Windows 95, 98, Me, NT4 Workstation* (see restrictions, below), 2000 Professional, or XP. For relocation of programs, the following restrictions also apply (these restrictions do not apply if no programs are being relocated): The version and release of Windows on the New PC must be the same or higher as compared to the version and release on the Old PC. In order from lowest to highest, the order of supported Windows versions is: o o o o o o o o o 95 (original) 95a 95b 95c 98 98 Second Edition Millennium Edition ("Me") NT4 Workstation* (see note below) 2000 Professional · · · PC Relocator Ultra Control User Guide 15 o o XP Home XP Professional NOTE: *Windows NT is not supported as a New PC operating system when relocating programs. · Windows NT4/2000/XP Professional users: The "Service Pack" level on the New PC must be the same or higher as compared with the Service Pack on the Old PC. The version and release of Internet Explorer (e.g., 5.50.4134.0600 vs. 5.50.4522.1800) on the New PC must be the same or higher as compared to the version and release on the Old PC. This is important even if you do not use Internet Explorer as your web browser. There must be enough space on the New PC to hold the data to be transferred from the Old PC. For PC-to-PC transfers, you must have a PC-to-PC Standard Parallel Transfer Cable, Alohabob Highspeed Transfer Cable, a USB bridge cable, TCP/IP network, or crossover cable. · · · NOTE: No other equipment or software is required to perform relocations between your two connected PC's. 16 PC Relocator Ultra Control User Guide Helpful Icons and Window Guide We recognize how important it is for PC Relocator Ultra Control to communicate useful tips, shortcuts, and other helpful information to users. The paragraphs and chart below review our list of helpful icons, and the Window guide shows you where things are and how they work. Please read these sections carefully before you proceed with your data relocation project. Helpful Icons PC Relocator uses helpful icons to let you know where you are in the relocation process. There are three versions of each icon, one gray, one dark blue, and one light blue. If an icon is grayed out, you are no longer on that step or have already completed that step. If the icon is dark blue, you are currently in the process of completing the associated task. Finally, if the icon is light blue, the task has yet to be completed. Icon Definition and Associated Tasks Install and Setup icon. When you see this icon, you are working with initial installation and setup tasks. Select Items icon. This icon appears when you are on a screen that requires you to make selections. Transfer Items icon. You will see this icon when PC Relocator is moving data from your Old PC to your New PC. Review and Complete icon. This icon appears when you are finished selecting items and are ready to relocate your data. PC Relocator Ultra Control User Guide 17 The PC Relocator Interface The PC Relocator Ultra Control interface is roughly divided into two frames, a left side (appearing mostly in shades of blue) and a right side (the white background area). Left pane shows useful tips, ways to find and view help, and links to online support topics Right pane provides program specific information, selectivity choices, and Window control buttons 18 PC Relocator Ultra Control User Guide Relocation Terms You need to know what the following items are before you attempt a relocation on your own. Please remember that our definitions for certain items (specifically related to the usage of the word settings) are somewhat different depending on where they are used. For example: Files ­ Data files and documents. Even though certain items such as DLL (data link library) files are still files, PC Relocator generally avoids moving them unless they are required to run an application. Some files (like certain .EXE files) can only be moved using Expert mode because they could cause problems on the New PC if moved incorrectly. Settings ­ Windows, program settings, and preferences. Application settings refer to things such as the custom location of toolbars in Microsoft Word (or any other program), etc. If we move an application, we also attempt to move the specialized settings you may have customized. Windows settings generally refer to items you might have customized in your Control Panel, such as mouse pointers, display settings, accessibility preferences, and more. Applications ­ Entire programs, including installation files and settings. This term is pretty straight-forward ­ an application is considered to be any logically installed program that has been registered with the Windows operating system using a certified, Microsoft Windows logo-compliant installation program such as InstallShield, Wise Solutions, etc. Generally speaking, any program that has been officially installed (and not just copied manually onto your hard drive) can be relocated using PC Relocator Ultra Control. PC Relocator Ultra Control User Guide 19 Overview of Steps Your part of a relocation session consists of a few simple steps. You set up your Old PC and the New PC as follows. Note that each PC has some similar steps, but when you start to select items and begin transferring data, the majority of this work takes place on the New PC: · Install and Setup (both Old and New PC's) o o o o o o o · · · Install and setup PC Relocator on both PCs Prepare and connect the two PC's Start PC Relocator on both PC's Update Old PC copy of PC Relocator Update/Sync New PC copy of PC Relocator Allow each PC to perform it's own scan Old PC waits for New PC to connect Select the items you want to relocate (New PC) Transfer the items you want to relocate (Old PC transfers data to New PC) Review and complete the relocation (New PC) PC Relocator Ultra Control does all the hard work by Scanning and comparing contents of both PCs, transferring (copying) your data, and then merging important system entries from your Old PC to your New PC. At the end of the relocation, your New PC reboots and is ready for use! 20 PC Relocator Ultra Control User Guide Relocation Modes PC Relocator Ultra Control now offers three relocation modes to allow for Automatic, Standard, or Expert selectivity. Here's a brief description of each. In Automatic mode, PC Relocator Ultra Control makes most of the choices for you. This mode is similar to the functionality found in our basic product (named simply PC Relocator), and allows for limited item selection during the relocation process. In Standard Selectivity mode, you will have better control over what gets transferred and what does not. Standard Selectivity helps you choose items to move based on Category selections, but does not permit more advanced selection features found in the Expert Selectivity mode. In Expert Selectivity mode, you have the ultimate amount of control over what files, settings, and applications get relocated to your New PC. You will be able to "drill down" to find individual files and even miscellaneous programs you might have copied onto your hard disk but not "officially" installed. If properly selected, PC Relocator Ultra Control can move even these items, saving you the trouble of having to move them in some other manner. PC Relocator Ultra Control User Guide 21 Preparation and Connectivity Steps Preparing your Computers PC Relocator Ultra Control now does a lot more to help you perform relocation tasks than previous versions. Some of the big improvements include new wizard pages to help you prepare your PC's, plus additional connectivity choices designed to help you speed up your relocation project. That said, you can do your part by completing the following tasks on both the Old and New PC's before starting PC Relocator Ultra Control. Note that PC Relocator Ultra Control will attempt to ensure you've already done them (think of it as a second chance to prevent something from going wrong). In any case, it's still best to do them now if you can. · Check online for updates. The latest version of PC Relocator Ultra Control should always be running on both machines. Update your Old PC first, and then start and run PC Relocator Ultra Control on your New PC. The New PC will then synchronize its copy with the copy running on the Old PC. Run virus scan software on both computers. This ensures that both machines are virus free, and ensures you don't accidentally move a virus or other infected file by mistake. Disable your screen saver using the Display Properties window (set the Screen Saver field to None). Run Scandisk and/or Checkdisk to fix any problems on your hard drive. On most Windows operating systems, instructions for performing this · · · 22 PC Relocator Ultra Control User Guide procedure are available by clicking Help from the Start menu. · Close all running applications, processes, or services that could interfere with the relocation. Common programs that should be shut down include software firewalls and anti-virus programs. Uninstall any programs you do not wish to either keep on your Old PC and/or do not wish to relocate to your New PC. Of course, if you use Expert Selectivity mode, you can de-select the programs you do not wish to relocate and can view a rating of how effective PC Relocator will be in relocating the application. Check the partition structure on your Old PC, and determine if you wish to replicate it on your New PC. If you have partitions on your Old PC that do not match those on your New PC, a special folder named C:\Drive_X (where X represents the drive letter associated with the Old PC partition) will be created on the New PC to hold the data relocated from that partition. · · For more information on recommended and optional prerelocation preparation steps, check the online Help file or visit http://www.alohabob.com/support for details.