® ©AMERIPHONE products are manufactured by Walker, a Division of Plantronics, Inc. 12082 Western Avenue, Garden Grove, CA 92841 (800) 874-3005 VOICE · (800) 772-2889 TTY/TDD · (714) 897-4703 FAX email: ameriphonecs@plantronics.com website: www.ameriphone.com ENGLISH ESPAÑOL FRANÇAIS ® VCO VCO The "Read and Talk" Telephone Operating Instructions M06597 ©AMERIPHONE® VCO 5280-2861 A 6/03 Contents Important Safety Instructions...............................................................................................................1 Introducing the VCO .........................................................................................................................4 Warranty Service ..............................................................................................................................4 Sales Receipt ....................................................................................................................................4 Help from Ameriphone.......................................................................................................................4 Package Checklist .............................................................................................................................5 Features ..........................................................................................................................................6 Setting up Your VCO ..........................................................................................................................7 Installing the Backup Batteries .............................................................................................................7 Connecting for Desk or Wall Mount ...................................................................................................7 Desktop Use ..................................................................................................................................7 Wall Mount...................................................................................................................................8 Using Your VCO .............................................................................................................................10 Incoming Voice Volume ...................................................................................................................10 Incoming Voice Tone .......................................................................................................................10 Ringer Volume ................................................................................................................................11 Hold ..............................................................................................................................................11 Last Number Redial .........................................................................................................................11 Flash..............................................................................................................................................12 Special Features ............................................................................................................................13 Unanswered Call Indicator ......................................................................................................... ....13 Programming the Relay Service Number ............................................................................................13 Programming Emergency Calling Message.........................................................................................14 Making Emergency Calls and Sending Emergency Message ................................................................15 Programming the Memory Buttons .....................................................................................................16 Making and Answering VCO Calls ...................................................................................................17 Communicating in Text Telephone (TTY/TDD) Mode.............................................................................22 Using Auto Answering Machine ........................................................................................................23 Using an External Voice Answering Machine......................................................................................25 Direct Audio Output.........................................................................................................................26 Connecting to the LVD......................................................................................................................27 Connecting to the Q-90 Printer .........................................................................................................27 Connecting to the LVD and the Q-90 Printer .......................................................................................28 Troubleshooting Chart .....................................................................................................................29 FCC Statement ................................................................................................................................29 Warranty........................................................................................................................................34 Specifications ..................................................................................................................................36 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and persons including the following: 1.Read and understand all instructions. 2.Follow all warnings and instructions marked on the telephone. 3.Do not use this telephone near a bathtub, wash basin, kitchen sink or laundry tub, in a wet basement, near a swimming pool or anywhere else there is water. 4.Avoid using a telephone (other than a cordless type) during a storm. There may be a remote risk of electrical shock from lightning. 5.Do not use the telephone to report a gas leak in the vicinity of the leak. 6.Unplug this telephone from the wall outlets before cleaning. Do not use liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for cleaning. 7.Place this telephone on a stable surface. Serious damage and/or injury may result if the telephone falls. 8.Do not cover the slots and openings on this telephone. This telephone should never be placed near or over a radiator or heat register. This telephone should not be placed in a built-in installation unless proper ventilation is provided. 9.Operate this telephone using the electrical voltage as stated on the base unit or the owner's manual. If you are not sure of the voltage in your home, consult your dealer or local power company. 10. Do not place anything on the power cord. Install the telephone where no one will step or trip on the cord. 11. Do not overload wall outlets or extension cords as this can increase the risk of fire or electrical shock. 12. Never push any objects through the slots in the telephone. They can touch dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. Never spill liquid of any kind on the telephone. 13. To reduce the risk of electrical shock, do not take this phone 1 Important Safety Instructions 15. Never install telephone wiring during a lightning storm. 16. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 17. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 18. Use caution when installing or modifying telephone lines. 19. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. 2 apart. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 14. Unplug this product from the wall outlets and refer servicing to the manufacturer under the following conditions: A. When the power supply cord or plug is frayed or damaged. B. If liquid has been spilled into the product. C. If the telephone has been exposed to rain or water. D. If the telephone does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment may require extensive work by a qualified technician to restore the telephone to normal operation. E. If the telephone has been dropped or the case has been damaged. F. If the telephone exhibits a distinct change in performance. ADDITIONAL SAFETY NOTES FOR CANADIAN USERS The following items are included as part of the CS-03 Requirements. The standard connecting arrangement for the equipment is CA11A. This product meets the applicable Industry Canada technical specifications. NOTICE: The Canadian Department of Communications Important Safety Instructions label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective operational and safety requirements. The Department does not guarantee that the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalent Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalent Number of all the devices not exceed five. SAVE THESE INSTRUCTIONS 3 Introducing the VCO Thank you for selecting the VCO Voice Carry Over amplified telephone from Ameriphone. These Operating Instructions and the associated Quick Operating Guide provide you with the information you need to use your VCO effectively and safely. Read this manual thoroughly before using your telephone. Keep the manual near the telephone for easy reference. Warranty Service Your telephone is designed to provide years of quality service. But, should the phone malfunction and the Trouble-shooting Chart on page 20 not resolve the problem, follow the Warranty procedure on page 22. Sales Receipt Be sure to save your sales receipt as proof of purchase date should you need warranty service. Help from Ameriphone For help with using your VCO, call our Customer Service Department at 800-874-3005 Please make sure your VCO package includes the items shown in Figure 1. 4 Package Checklist DIALOGUE VCO POWER RELAY REL MGS AUTO ANS X SPACE SIGNAL M1 a. b. a. b. M2 a. b. M3 a. b. M4 a. b. M5 SELECT MEMORY b A B C Q Z D E F M N O W X Y G H I P R S J K L T U V ! $ () = HOLD PROG "/'+FLASH ,.?:; REDIAL AMPLIFY Handset TONE LO HI VOL Base Unit Telephone Line Cords VCO OPERATING INSTRUCTIONS AND QUICK GUIDE Operating Guides Handset Coil Cord Mounting Bracket Figure 1 - Package Checklist AC Adapter 5 Features on the VCO RINGER volume switch AUDIO OUTPUT jack RINGER Off Lo Hi DIAL T P AUDIO OUTPUT A/C adapter and phone line connection TONE/PULSE switch AC Power indicator DIALOGUE VCO RELAY button RELAY MESSAGE button AUTO ANSWER button LCD display screen SIGNAL POWER RELAY REL MGS AUTO ANS X SPACE Signal indicator light MEMORY button MEMORY B button SELECT button EMERGENCY button M1 a. b. a. b. M2 a. b. M3 a. b. M4 a. b. M5 SELECT MEMORY b ...