USING YOUR SKY+ WELCOME TO YOUR SKY+ BOX GUIDE To find the topic you want, click the links on the contents pages, use the bookmarks on the left or use the search box. You can print all or some pages by going to File > Print. Your Sky+ remote control Sky set your remote to control your Sky+ box tv set your remote to control your TV box office show Box Office programmes tv guide check out TV listings mute turn your TV's sound on and off vol + and change your TV's volume arrows use when watching TV to see what's on other channels or to highlight onscreen options text switch to text mode play/pause play/pause a recording or pause live TV rewind rewind a recording or live TV R record a programme colours use to select a variety of onscreen options standby turn your Sky+ box (or TV) on and off services set up a range of features including parental controls, subtitles and favourite channels interactive press for interactive services i find out more about a programme ch + and change the channel select confirm a menu option back up jump back to previous page help turn on subtitles/audio description or show help on using Sky Guide fast forward fast forward a recording stop stop playback of a recording numbers enter channel numbers or select menu options 0 / speaker press before entering a radio channel number Your Sky+ box* rewind rewind a recording or live TV stop stop playing back a recording record record a programme play play a recording recording/playback indicator lights when your Sky+ box is recording or playing back programmes message light yellow when there's a message waiting online light green when online (phone line) tv guide check out TV listings arrows use when watching TV to see what's on other channels or to highlight onscreen options select confirm a menu option back up select remote message online tv guide interactive card te act e ca d pause pause a recording or live TV fast forward fast forward a recording remote command light red when receiving a command from the remote control interactive card slot insert your interactive card here when using interactive services and only when an instruction to do so appears on the screen back up jump back to previous page i find out more about a programme standby turn your Sky+ box (or TV) on and off Sky viewing card slot lift the flap and insert your viewing card here * Your model's configuration may vary from the illustration shown. Sky is not responsible for the manufacture of your Sky+ box. For your manufacturer's details and specifications of your Sky+ box, see your printed guide. WELCOME TO SKY+ This is your guide to using Sky+, giving you the essentials as well as handy tips. Read on and get ready - Sky+ could change the way you watch TV, forever. WHAT DO YOU WANT TO DO? Get started See what's on Search programme listings and set reminders Pause and rewind live TV Play recordings Order Box Office programmes Have more control over kids' viewing Watch your favourite channels Get support Use your Planner Manage your reminders and recordings Record programmes FULL CONTENTS FOR YOUR SAFETY Electrical information USING YOUR PLANNER 4 5 6 6 7 7 8 Recording status Managing your reminders and recordings in your Planner Linking series in your Planner 20 21 22 23 23 23 24 25 25 26 26 27 27 28 29 20 23 BACK TO BASICS About your Sky+ box Keeping you up-to-date Features available with your Sky+ subscription Your viewing card Your Sky+ remote control and your TV 6 RECORDING WITH SKY+ GETTING STARTED Turning your Sky+ box on and off Changing the volume Changing channels Using the Search & Scan banner 9 9 10 11 12 13 14 14 15 15 16 17 17 18 19 9 Recording without interrupting what you're watching Recording from TV Guide or Box Office listings Recording a promoted programme When recordings clash Avoiding recordings from being deleted PIN-protecting kept recordings Cancelling current and future recordings Deleting existing recordings Keeping an eye on available disk space Disk space warning Recording radio channels Adding to the start and end of recordings TAKING CONTROL You're in control with Sky Guide Using colour keys for more options 12 14 PAUSING AND REWINDING LIVE TV Saving after pausing or rewinding Changing how far back you can rewind live TV 30 31 31 SEEING WHAT'S ON Quick glance at what's on with Search & Scan Complete overview of what's on with TV Guide Finding a specific channel Seeing what's on your favourite channels Finding a specific programme Finding out more about a programme Codes used in the information banner Finding and listening to radio channels PLAYING BACK RECORDINGS SETTING REMINDERS FOR PROGRAMMES When reminders clash 19 Choosing from all past and current recordings Picking up from where you left the last recording The playback symbol Fast forwarding and rewinding Stopping playback Pausing Using bookmarks for favourite parts of a programme Saving bookmarks Managing and deleting bookmarks Skipping to bookmarks Starting playback from a bookmark 32 33 33 33 34 34 35 35 35 36 36 32 COPYING PROGRAMMES TO VIDEO/DVD 37 ENJOYING BOX OFFICE ENTERTAINMENT Watching Box Office programmes Paying for Box Office programmes Ordering over the phone 38 39 39 39 REMOTE CONTROL SETUP Resetting your remote control If the setup didn't work Replacing the batteries 51 52 53 51 HAVING MORE CONTROL OVER KIDS' VIEWING Changing your PIN About your PIN Hiding adult channels Restricting rated programmes Restricting specific channels Controlling how much is spent on services PIN-protecting kept programmes Restricting programmes in your Planner Turning off all PIN-controlled restrictions Storing favourite channels Switching to a favourite channel Seeing what's on your favourite channels 40 40 41 41 42 42 43 43 44 45 45 45 40 YOUR SKY+ BOX Connecting to the telephone line Connecting to your stereo system Digital interface Environmental information Changing how the front-panel indicator works 55 55 55 56 57 54 GETTING THE SUPPORT YOU NEED Telephone numbers Troubleshooting 58 58 59 MANAGING YOUR FAVOURITE CHANNELS 45 WATCHING TV WITH SUBTITLES OR AN AUDIO DESCRIPTION Finding subtitled or audio described programmes 46 46 47 GOING INTERACTIVE Interactive cards Playing games Setting up message alert 47 47 48 49 49 50 50 MORE OPTIONS Using digital text Using teletext Adding non-Sky digital channels Watching non-Sky digital channels 49 FOR YOUR SAFETY Using equipment safely Your Sky+ box has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. You must have your Sky digital satellite system installed by a qualified satellite-TV installer. It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts about the installation, operation or safety of your Sky+ box, please contact Sky or your dealer. FOR YOUR SAFETY 4 Warnings and cautions · Remember that contact with 230V AC mains can be lethal or can cause a severe electric shock. To avoid this risk: · Never remove the top cover of your Sky+ box. There are no user-serviceable parts inside, but there are some high-voltage live parts. · Do not attempt to repair your Sky+ box. For repairs, please contact Sky Customer Service. · Never attempt to move or repair your satellite dish or low noise block. · If you move your set-top between locations at different temperatures, allow it to reach room temperature before you apply power to it. · Make sure that all electrical connections are properly made. · Do not connect any of your equipment (Sky+ box, TV, video recorder etc.) to the mains supply until you have properly connected all the other leads. · Disconnect your Sky+ box from the mains supply before you disconnect any other equipment from its rear panel. · Never push anything into holes, slots or other openings in the casing of your Sky+ box (except your viewing card and interactive card into their respective slots). · Your Sky+ box is intended for use in moderate climates. Do not use or store your Sky+ box in hot, cold, damp or dusty places. · In order to ensure a free flow of air around your Sky+ box, allow at least 10 cm of space above and on all sides (especially between your Sky+ box and your TV). Do not cover any ventilation slots. · Ensure the ventilation slots do not become impeded with items such as newspapers, tablecloths and curtains or similar items. · Do not place your Sky+ box close to sources of heat such as a heater or direct sunlight. The maximum temperature should not exceed 40°C. · Do not place your Sky+ box in an enclosed cabinet with more than one other piece of audio/video equipment e.g. VCR or DVD. · Do not put anything on your Sky+ box which might drip or spill into it. Never stand objects filled with liquids, such as vases, on top of the box. · Never place naked flame sources, such as lighted candles, on top of your Sky+ box. · To avoid possible damage to the internal hard disk, do not pick up or otherwise move your Sky+ box while it's connected to the mains supply. If you want to move your Sky+ box, first disconnect it, then wait at least 30 seconds before continuing. You should handle your Sky+ box carefully as any damage you cause to the internal hard disk (or any other component) will invalidate your warranty. USING YOUR SKY+ Electrical information Mains plug and its fuse The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3A fuse. If you need to replace the fuse, use an ASTA- or BSI-approved BS 1362 fuse, rated at 3A and marked with either of these symbols. The non-rewireable plug has its fuse beneath a fuse cover on its face. Use a screwdriver to lever off the fuse cover, replace the fuse with a new one and refit its cover. Never use a plug if its fuse cover is missing. The fuse is inside the rewireable plug. Use a screwdriver to remove the plug's back cover, then lever out the fuse and replace it with a new one. Replace the plug's back cover. If the supplied mains plug is not suitable for your mains socket-outlet, remove its fuse and then cut the plug off the lead. Destroy the severed plug immediately to avoid the shock hazard which would exist if this were to be plugged into a mains socket. Do not attempt to repair or modify the mains lead or plug. Fit an appropriate mains plug on the lead. If this plug contains a fuse, it should be as described above. If you are using a non-fused plug, an external fuse must not exceed 5A. E FOR YOUR SAFETY AM 3 AMP N L use correct fuse Connecting to the mains supply Your Sky+ box operates with 230V AC, 50 Hz mains supply. Do not connect it to a DC power supply. On some models, the supplied mains lead has a 2-way connector at one end and a mains plug at the other. Insert the 2-way connector into your Sky+ box before you insert the plug into the mains supply. The only way to disconnect your Sky+ box from the mains is to take the plug out of the socket. Your Sky+ box must therefore be installed near the mains socket outlet, which should be easily accessible. If you are in any doubt about anything relating to the mains supply, consult a competent electrician. 5 USING YOUR SKY+ BACK TO BASICS The Sky installer should have shown you the basics of how to use your Sky equipment. Here's a reminder of what you need to enjoy the channels and features on offer. BACK TO BASICS back up About your Sky+ box Your Sky+ box gets digital information from the satellite through the minidish, it then decodes the information and sends it to your TV. With a Sky+ subscription, your Sky+ box is a video recorder and satellite receiver in one. It also has two inputs from the satellite dish, which means you can watch one programme while recording another. select remote message online tv guide i interactive card Keeping you up-to-date As we make improvements and create new features, we update the software you see onscreen by sending it via the satellite. We'll let you know about these new features as soon as they're available. Check channel 999 (Sky Customer Channel) and 998 (Sky Welcome Channel) for the latest on Sky features. 6 USING YOUR SKY+ Features available with your Sky+ subscription You can enjoy Sky+ personal video recorder features only if you have a Sky+ subscription. With your Sky+ subscription and box, you can record and play back satellite programmes. This includes the features Live Pause and Instant Rewind. BACK TO BASICS To subscribe to Sky+, call the number found under Services > Telephone Numbers. You can change the settings for Sky+ specific features by going to Services > Sky+ Setup. These settings are described in detail in this guide. Your viewing card Your viewing card needs to stay in your Sky+ box at all times so you can view all the channels you're entitled to. The viewing card slot is under the flap on the front of your Sky+ box. remot ...