User manual APPLE IPHONE

iPhone User's Guide 1 Contents Chapter 1 4 4 4 5 9 10 10 14 20 21 22 22 23 24 24 29 32 34 36 37 41 43 43 45 46 49 52 52 56 57 Activating and Setting Up iPhone What You Need Activating iPhone Syncing iPhone with Your Computer Disconnecting iPhone from Your Computer Basics iPhone at a Glance iPhone Buttons and Touchscreen Using the Stereo Headset Connecting to the Internet Using iPhone on an Airplane Charging the Battery Cleaning iPhone Phone Calling and Answering Visual Voicemail Adding Contact Information to iPhone Phone Settings Ringtones Using iPhone with a Bluetooth Headset or Car Kit Calling to and from Other Countries Mail Setting Up Email Accounts Sending Email Checking and Reading Email Mail Settings Safari Surfing the Web Using Bookmarks Safari Settings Chapter 2 Chapter 3 Chapter 4 Chapter 5 2 Chapter 6 58 58 59 65 67 67 70 73 78 81 82 87 89 91 92 93 94 94 95 95 96 97 97 97 100 101 101 107 109 109 113 114 114 116 117 117 iPod Syncing iPod Content from your iTunes Library Playing Music and Video iPod Settings Applications Text Calendar Photos and Camera YouTube Stocks Maps Weather Clock Calculator Notes Settings Airplane Mode Wi-Fi Carrier Usage Sounds and the Ring/Silent Switch Brightness Wallpaper General Restoring or Transferring Your iPhone Settings Safety and Handling Important Safety Information Important Handling Information Tips and Troubleshooting General Suggestions Removing the SIM Card Updating and Restoring iPhone Software Using iPhone Accessibility Features Learning More, Service, and Support Regulatory Compliance Information Apple and the Environment Chapter 7 Chapter 8 Appendix A Appendix B Appendix C Index 118 Contents 3 1 Activating and Setting Up iPhone 1 What You Need To use iPhone, you need:  A new two-year wireless service plan with AT&T  A Mac or a PC with a USB 2.0 port and one of the following operating systems:  Mac OS X version10.4.10 or later  Windows XP Home or Professional with Service Pack 2 or later  Windows Vista Home Premium, Business, Enterprise, or Ultimate edition  iTunes 7.3 or later, available at www.itunes.com  An iTunes Store account  An Internet connection You must be at least 18 years old to open a new AT&T wireless account. You will need a major credit card to open a new iTunes Store account. Activating iPhone Before you can use any of iPhone's features, you must activate iPhone by signing up for an AT&T service plan and registering iPhone with the network. If you already have an AT&T (Cingular) wireless account, you can choose to upgrade your account to work with iPhone, or you can keep using your old phone and add a new line for iPhone. (Some accounts may not be upgradable.) You can transfer your current phone number to iPhone, or get a new one. For more information about iPhone, including videos about how to activate and use iPhone, go to: www.apple.com/iphone 4 To activate iPhone: 1 Download and install iTunes 7.3 (or later) from www.itunes.com. 2 Connect iPhone to a USB 2.0 port on your Mac or PC using the dock and cable that came with iPhone. (Don't connect iPhone to the USB port on your keyboard--it does not have enough power.) iTunes opens automatically. 3 Follow the onscreen instructions in iTunes to activate iPhone and sync iPhone with your contacts, calendars, email accounts, and bookmarks on your computer. A single checkmark in "Set Up Your iPhone" syncs all these items automatically. Or you can use iTunes to customize the information you sync, and to sync your music, photos, podcasts, TV shows, and movies to iPhone. See the following section. Important: AT&T will send you a welcome text message a few minutes after activation is complete, letting you know that you can receive calls. If you are migrating your current phone number to iPhone, activation is usually completed in less than 20 minutes, but may take several hours depending on your previous carrier. In the meantime, you can make calls and use iPhone's other features. Syncing iPhone with Your Computer When you connect iPhone to your computer, iTunes syncs iPhone with the information and media on your computer, according to your iPhone settings in iTunes. By default, iTunes does this automatically. Chapter 1 Activating and Setting Up iPhone 5 You can set iTunes to sync any or all of the following:  Contacts--names, phone numbers, addresses, email addresses, and so on  Calendars--appointments and events  Email account settings  Webpage bookmarks  Music and audiobooks  Movies  TV shows  Podcasts  Photos Because music, movies, TV shows, podcasts, and photos are managed on your computer, these items are synced one-way, from your computer to iPhone. Email account settings also are only synced from your computer to iPhone. This allows you to customize your email account on iPhone without affecting the email account settings on your computer. Contacts and calendars are synced both ways between your computer and iPhone. New entries or changes you make on iPhone get synced to your computer, and vice versa. If you like, you can set iPhone to sync with only a portion of what's on your computer. For example, you might want to sync only a group of contacts from your address book, or only unwatched movies. You can adjust sync settings whenever iPhone is connected to your computer. Important: You can connect and sync only with one iPhone at a time. If you're using a PC, you should be logged in to your own user account on the computer before connecting iPhone. If you connect more than one iPhone to the same user account, use the same sync settings for each. Setting Up Syncing You use iTunes on your computer to set up which items are synced with iPhone. Set up syncing 1 Connect iPhone to your computer, and open iTunes (if it doesn't open automatically). 2 Select iPhone in the iTunes Source pane. 3 Configure the sync settings in each of the panes. 4 Click Apply in the lower-right corner of the screen. 6 Chapter 1 Activating and Setting Up iPhone The following sections provide an overview of each of the iPhone configuration panes in iTunes. For more information, see iTunes Help (in iTunes, choose Help > iTunes Help). Summary Pane Select "Automatically sync when this iPhone is connected" to have iTunes sync iPhone automatically whenever you connect iPhone to your computer. Deselect this option if you want to sync only by clicking the Sync button in iTunes. For more information about preventing automatic syncing, see page 9. Select "Only sync checked items" if you want to sync only checked items in your iTunes library. Info Pane The Info pane lets you configure the sync settings for your contacts, calendars, email accounts, and web browser. Contacts You can sync contacts from Mac OS X Address Book and Yahoo! Address Book on a Mac, or from Yahoo! Address Book, Windows Address Book (Outlook Express), or Microsoft Outlook on a PC. On a Mac, any other address books you've set to sync with Address Book, such as Microsoft Entourage, will also be synced with iPhone. If you sync with Yahoo! Address Book, you only need to click Configure when you change your Yahoo! ID or password after you've set up syncing. Click Configure and enter your new login information. Note: Syncing won't delete any contact in Yahoo! Address Book that contains a Messenger ID, even if you've deleted the contact from your address book on iPhone or your computer. To delete a contact with a Messenger ID, log in to your online Yahoo! account and delete the contact using Yahoo! Address Book. Chapter 1 Activating and Setting Up iPhone 7 Calendars You can sync calendars from iCal on a Mac, or from Microsoft Outlook on a PC. On a Mac, when you sync iCal calendars with iPhone, any other calendars you've set to sync with iCal, such as your events and tasks in Microsoft Entourage, will also be synced with iPhone. Mail Accounts You can sync email account settings from Mail on a Mac, or Microsoft Outlook or Outlook Express on a PC. Account settings are only transferred from your computer to iPhone. Changes you make to an email account on iPhone do not affect the account on your computer. Note: The password for your Yahoo! email account is not saved on your computer. So if you sync a Yahoo! email account, you must enter the password on iPhone. From the Home screen choose Settings > Mail, choose your Yahoo! account, then enter your password in the password field. Web Browser You can sync bookmarks from Safari on a Mac, or Safari or Internet Explorer on a PC. Advanced These options let you replace the information on iPhone with the information on your computer during the next sync. Music, Podcasts, and Video Panes Use these panes to specify the media you want to sync. You can sync all music, podcasts, and videos, or select the playlists and specific podcasts and videos you want on iPhone. Audiobooks and music videos are synced along with music. Photos Pane You can sync iPhone with photos in iPhoto 4.0.3 or later on a Mac, or with Adobe Photoshop Album 2.0 or later or Adobe Photoshop Elements 3.0 or later on a PC. Or you can sync with any folder on your computer that contains images. 8 Chapter 1 Activating and Setting Up iPhone Preventing iPhone from Syncing Automatically You may want to prevent iPhone from syncing automatically if you prefer to add items to iPhone manually or when you connect iPhone to some other computer than the main computer you sync iPhone with. Set iTunes not to sync automatically when you connect iPhone m Connect iPhone to your computer and in iTunes click the Summary tab. Then deselect "Automatically sync when this iPhone is connected." This also prevents iTunes from opening automatically when you connect iPhone. You can still start a sync manually. Set iTunes to prevent automatic syncing for all iPhones m In iTunes choose iTunes > Preferences (on a Mac) or Edit > Preferences (on a PC), then deselect "Disable automatic syncing for all iPhones." If this checkbox is selected, iPhone won't sync automatically, even if "Automatically sync" is selected in the Summary pane. Prevent iPhone from syncing automatically one time, without changing any settings m Open iTunes. Then as you connect iPhone to your computer, press and hold CommandOption (if you're using a Mac) or Shift-Control (if you're using a PC) until you see iPhone in the iTunes Source pane. Start a sync manually m Click the Summary tab, then click Sync in the lower-right corner of the window. Or, if you've changed any sync settings, click Apply. Disconnecting iPhone from Your Computer Unless iPhone is syncing with your computer, you can disconnect iPhone from your computer at any time. When iPhone is syncing with your computer, iPhone shows "Sync in progress." If you disconnect iPhone before it's done syncing, some data may not have been transferred. When iPhone is done syncing, iTunes shows "iPhone sync is complete." To cancel a sync so you can disconnect iPhone, drag the slider on iPhone. If you get a call during a sync, the sync is canceled automatically and you can unplug iPhone to answer the call. Connect iPhone after the call to finish syncing. Chapter 1 Activating and Setting Up iPhone 9 2 Basics 2 Sleep/Wake button iPhone at a Glance Headset jack Receiver SIM card tray Ring/Silent switch Camera (on back) Volume buttons Status bar Touchscreen Application buttons Home button Dock connector Speaker Microphone 10 Stereo headset Dock connector to USB cable Dock USB power adapter Cleaning cloth Item Stereo headset What you can do with it Listen to music, videos, and phone calls. Use the built-in microphone to talk. Click the mic button to answer or end a call. When listening to iPod, click the button once to play or pause a song, or click twice quickly to skip to the next track. Connect the dock to your computer or to the power adapter using the included cable, then set iPhone in the dock so it stands upright as it charges or syncs. Connect external speakers to the line out port on the back of the dock using an audio cable that has a standard 3.5 millimeter stereo miniplug. Dock Dock connector to USB Use the cable to connect iPhone to your computer to sync and charge, cable or to the power adapter to charge. The cable can be used with the dock or plugged directly into iPhone. USB power adapter Cleaning cloth Connect the power adapter to iPhone using the included cable, then plug it into a standard power outlet to charge iPhone. Wipe the iPhone screen. Chapter 2 Basics one iPh 11 iPhone Applications Press the Home button at any time to see the iPhone applications. Tap any application button to get started: Make calls, with quick access to recent callers, favorites, and all your contacts. Visual voicemail presents a list of your voicemail messages. Just tap to listen to any message you want, in any order you want. Send and receive email using your existing email accounts. iPhone works with the most popular email systems--including Yahoo! Mail, Gmail, AOL, and .Mac Mail--as well as most industry-standard POP3 and IMAP email systems. Browse any website over the EDGE data network or over Wi-Fi. Rotate iPhone sideways for widescreen viewing. Double-tap to zoom in or out--Safari automatically fits sections to the iPhone screen for easy reading. Listen to your songs, audiobooks, and podcasts. Watch TV shows, movies, and video podcasts in widescreen. iPod Send and receive SMS text messages with anyone who has an SMS-capable phone. Conversations are saved in an iChat-like presentation, so you can see a history of messages you've sent to and received from each person. View your iCal, Microsoft Entourage, or Microsoft Outlook calendar synced from your computer. Enter events on iPhone and they get synced back to your computer. Set alerts to remind you of events, appointments, and deadlines. View photos transferred from your computer or taken with iPhone. View them in portrait or landscape mode. Zoom in on any photo for a closer look. Watch a slideshow. Email photos, assign them to contacts, and use them as wallpaper. Take clear, crisp photos at two megapixels and view them on iPhone, email them, or upload them to your computer. Take a friend's picture and set iPhone to display it when that person calls you. Play videos from YouTube's online collection. Search for any video, or browse featured, most viewed, most recently updated, and top-rated videos. YouTube Watch your favorite stocks, updated automatically from the Internet. Stocks See a street map or a photographic satellite view of locations around the world. Zoom in for a closer look. Get detailed directions and see current traffic conditions. Find businesses in the area and call with a single tap. Phone Mail Safari Text Calendar Photos Camera Maps 12 Chapter 2 Basics Get current weather conditions and a six-day forecast. Store your favorite cities for a quick weather report anytime. Weather View the time in cities around the world--create clocks for your favorites. Set one or more alarms. Time yourself using the stopwatch, or set a countdown timer. Clock Add, subtract, multiply, and divide. Calculator Jot notes on the go--reminders, grocery lists, brilliant ideas. Send them in email. Notes Adjust all iPhone settings in one convenient place. Set your ringtone, wallpaper, screen brightness, and settings for network, phone, mail, web, music, video, photos, and more. Set auto-lock and a passcode for security. Settings Status Icons The icons in the status bar at the top of the screen give information about iPhone: Status icon Cell signal What it means Shows whether you're in range of the cell network and can make and receive calls. The more bars, the stronger the signal. If there's no signal, the bars are replaced with "No service." Shows that airplane mode is on--you cannot use the phone, access the Internet, or use Bluetooth® devices. Non-wireless features are available. See page 94. Shows that iPhone is connected to the Internet over a Wi-Fi network. The more bars, the stronger the connection. See page 21. Shows that AT&T's EDGE network is available, and iPhone can connect to the Internet over EDGE. See page 21. Shows that iPhone is locked. See page 14. Shows that a song is playing. See page 60. Shows that an alarm is set. See page 89. Blue or white icon: Bluetooth is on and a device, such as a headset or car kit, is connected. Gray icon: Bluetooth is on, but no device is connected. No icon: Bluetooth is turned off. See page 37. Shows battery level or charging status. See page 22. Airplane Mode Wi-Fi EDGE ¥ Lock Play Alarm Bluetooth Battery Chapter 2 Basics 13 iPhone Buttons and Touchscreen A few simple buttons and a high-resolution touchscreen make it easy to learn and use iPhone. WARNING: For important information about driving safety, see page 103. Locking iPhone and Turning It On or Off When you're not using iPhone but you still want to receive calls and text messages, you can lock it. When iPhone is locked, nothing happens if you touch the screen. You can still listen to music and adjust the volume, and use the button on the included stereo headset to play or pause a song, or answer or end a call. By default, if you don't touch the screen for a minute, iPhone locks automatically. Sleep/Wake button To Lock iPhone Unlock iPhone Turn iPhone completely off Do this Press the Sleep/Wake button. Press the Home drag the slider. button or the Sleep/Wake button, then Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then drag the slider. When iPhone is off, incoming calls go straight to voicemail. Press and hold the Sleep/Wake button until the Apple logo appears. Turn iPhone on For information about setting iPhone to require a passcode to unlock it, see "Passcode Lock" on page 98. 14 Chapter 2 Basics Using the Touchscreen The controls on the iPhone touchscreen change dynamically to suit the task at hand. m Tap any application to open it. m Press the Home button below the display at any time to return to the Home screen and see all the applications. m Flick or drag up or down to scroll. On some screens such as webpages, you can also scroll side to side. Flicking or dragging your finger to scroll won't choose or activate anything on the screen. Chapter 2 Basics 15 m Flick to scroll quickly. You can wait for the scrolling to come to a stop, or tap or touch anywhere on the screen to stop it immediately. Tapping or touching to stop scrolling doesn't choose or activate anything on the screen. m Some lists have an index along the right side. Tap a letter to jump to items starting with that letter. Drag your finger along the index to quickly scroll through the list. Index m Tap an item in the list to choose it. Depending on the list, tapping an item can do different things--for example, it may open a new list, play a song, open an email, or show someone's contact information so you can call that person. m The back button in the upper-left corner shows the name of the previous list. Tap it to go back. Back button 16 Chapter 2 Basics m When viewing photos, web pages, email, or maps, you can zoom in and out. You can double-tap (tap quickly twice) to zoom in, then double-tap again to zoom out. Or just pinch to zoom in or out. Entering Text You can use the onscreen keyboard to enter text messages, contact information, notes, and more. The intelligent keyboard on iPhone automatically suggests corrections as you type, to help prevent mistyped words. Start by typing with just your index finger. As you get more proficient, you can type more quickly by using two thumbs. 1 Tap a text field, such as in a note or new contact, to bring up the keyboard. 2 Tap keys on the keyboard. As you type, each letter appears above your thumb or finger. Chapter 2 Basics 17 Suggested corrections appear just above or below the word you're typing. Suggested correction  To use the suggested correction, type a space, punctuation mark, or return character.  To reject the correction, finish typing the word as you want it, then tap the word before continuing to type anything else. (The second time you type the same word and reject the correction this way, iPhone adds the word to its dictionary.) To Type uppercase Turn caps lock on Do this Tap the Shift key before tapping a letter. Enable Caps Lock (see page 99), then double-tap the Shift key. The Shift key turns blue, and all letters you type are uppercase. Tap the Shift key again to turn caps lock off. Tap the Number key. Tap the Symbol additional punctuation and symbols. key to see Shows numbers, punctuation, or symbols 3 To edit text, touch and hold to see a magnified view, then position the cursor. 18 Chapter 2 Basics You can use this magnified view whenever you're typing text. For example, you can use it when composing email, or when typing in a text field while surfing the web. Adjusting the Volume When you're on the phone or listening to songs, movies, or other media, the buttons on the side of iPhone adjust the audio volume. Otherwise, the buttons control the volume for the ringer, alerts, and other sound effects. m To adjust the volume, use the buttons on the side of iPhone. Volume up Volume down WARNING: For important information about avoiding hearing loss, see page 102. m Flip the Ring/Silent switch to change between ring Ring and silent modes. Silent When set to ring mode, iPhone plays all sounds. When set to silent mode, iPhone doesn't ring or sound any alerts or sound effects (alarms set using Clock do sound). By default, when you get a call, iPhone vibrates whether it's set to ring or silent mode. If iPhone is set to ring mode, you can silence a call by pressing the Sleep/Wake button or one of the volume buttons once. Press a second time to send the call to voicemail. For information about changing sound and vibrate settings, see page 96. Chapter 2 Basics 19 Using the Stereo Headset The headset included with iPhone features a microphone and an integrated button that allows you to answer and end calls easily, and control audio and video playback. Plug in the headset to listen to music or a phone call. Callers hear you through the headset microphone. Click the mic button to control music playback and answer or end calls, even when iPhone is locked. Mic button To Pause a song or video Skip to the next song Answer an incoming call End the current call Decline an incoming call Do this Click the mic button once. Click again to resume playback. Click twice quickly. Click once. Click once. Press and hold for about two seconds, then let go. When you let go, two low beeps confirm you declined the call. Switch to an incoming or on-hold Click once. Click again to switch back to the first call. call and put the current call on hold Switch to an incoming or on-hold call and end the current call Press and hold for about two seconds, then let go. When you let go, two low beeps confirm you ended the first call. If you get a call while the headset is plugged in, you can hear the ringtone through both the iPhone speaker and the headset. 20 Chapter 2 Basics Connecting to the Internet iPhone connects to the Internet automatically whenever you use Mail, Safari, YouTube, Stocks, Maps, or Weather. iPhone does the following, in order, until connected:  Connects over the last Wi-Fi network you used that's available.  If no previously used Wi-Fi networks are available, iPhone shows a list of Wi-Fi networks in range. Tap a network and, if necessary, enter the password to join. Networks that require a password show ¥ next to them.  If no Wi-Fi networks are available or you choose not to join any, iPhone connects to the Internet over EDGE . If no Wi-Fi networks are available and EDGE is not available, iPhone cannot connect to the Internet. Turning on airplane mode disables both Wi-Fi and EDGE. Note: Because iPhone uses EDGE for the phone, you cannot use the Internet over EDGE when you're on a call. To talk on the phone and use Internet applications at the same time, connect over a Wi-Fi network. Wi-Fi iPhone can join AirPort and other Wi-Fi networks at home, at work, or at Wi-Fi hot spots around the world. When iPhone is connected to a Wi-Fi network, the Wi-Fi icon in the status bar at the top of the screen shows connection strength. The more bars you see, the stronger the connection. m To see all the Wi-Fi networks in range, from the Home screen choose Settings > Wi-Fi. Tap a network to join it. Many Wi-Fi networks can be used free of charge, and some require a fee. To join a Wi-Fi network at a hot spot where charges apply, in most cases you can open Safari to see a webpage that allows you to sign up for service. For information about configuring Wi-Fi settings, see "Wi-Fi" on page 94. EDGE EDGE allows Internet connectivity over the cellular network, available through AT&T's wireless service. Check AT&T's network coverage in your area for availability. You can tell iPhone is connected to the Internet over EDGE if you see bar at the top of the screen. in the status If you're outside AT&T's network, you may be able to use EDGE from another carrier. Roaming charges may apply. Note: While iPhone is actively transferring data over EDGE--downloading a webpage, for example--you may not be able to receive calls. Incoming calls may go to voicemail. Chapter 2 Basics 21 Using iPhone on an Airplane Airplane mode disables the wireless features of iPhone to avoid interfering with aircraft operation and other electrical equipment. m From the Home screen choose Settings, then turn airplane mode on. When you turn on airplane mode, appears in the status bar at the top of the screen. No cell phone, radio, Wi-Fi, or Bluetooth signals are emitted from iPhone. You cannot:  Make phone calls  Send or receive email  Browse the Internet  Send or receive text messages  Stream YouTube videos  Get stock quotes  Get maps locations  Get weather reports If allowed by the aircraft operator and applicable laws and regulations, you can continue to use iPhone to:  Listen to music and watch video  Listen to visual voicemail  Check your calendar  Take or view pictures  Hear alarms  Use the stopwatch or timer  Use the calculator  Take notes  Read text messages and email messages stored on iPhone Charging the Battery iPhone has an internal rechargeable battery. Charge the battery m Connect iPhone to a power outlet using the included cable and power adapter. 22 Chapter 2 Basics Charge the battery and sync iPhone m Connect iPhone to your computer (not your keyboard) using the included cable and dock. Note: If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the iPhone battery may drain. An icon in the upper-right corner of the screen shows battery charging status. Charging Charged If you charge the battery while syncing or using iPhone, it may take longer to charge. Important: If iPhone is very low on power, it shows a message saying "Please Connect to Power" or "Charging... Please Wait" and needs to charge for up to ten minutes before you can use it. If iPhone is extremely low on power, the display may be blank for up to two minutes before showing the low-power message. Rechargeable batteries have a limited number of charge cycles and may eventually need to be replaced. The iPhone battery is not user replaceable; it can only be replaced by an authorized service provider. For more information, go to: www.apple.com/batteries WARNING: For important safety information about charging iPhone, see page 102. Cleaning iPhone Use the cloth that came with iPhone to gently wipe the glass screen and the case. You can also use a soft, slightly damp, lint-free cloth. Unplug and turn off iPhone (press and hold the Sleep/Wake button, then drag the onscreen red slider). Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives to clean iPhone. Chapter 2 Basics 23 3 Phone 3 Tap Phone to make calls, view and add contacts, and check voicemail. Making a call on iPhone is as simple as tapping a name or number in your contacts list or tapping someone in your favorites list. Or tap the name of a recent caller to return the call. Your contacts are automatically synced with the address book on your computer each time you connect iPhone. Visual voicemail displays a list of your voicemail messages so you can listen to them in whatever order you chose. Or tap to get more information, such as the time and duration of the call. Calling and Answering The cell signal indicator at the top of the screen shows whether you're in range of the cell network and can make and receive calls. The more bars, the stronger the signal. WARNING: For important information about driving safety, see page 103. 24 Making a Call Making a call is easy--simply tap an entry in your list of contacts, favorites, or recent calls on iPhone. Or you can make a call the "old-fashioned" way, by entering a number on the keypad. Call someone in your contacts list m Tap Contacts and choose a contact, then tap the phone number you want to call. Call someone in your favorites list m Tap Favorites and choose a contact. For information about adding people to your favorites list, see page 34. Call someone you've recently called or who has recently called you m Tap Recents and choose a person or number. Calls you've missed are shown in red. Tap Missed to see only missed calls. You can also tap Keypad and then tap Call, to bring up the number of the last person you called. Dial a call m Tap Keypad and enter the number, then tap Call. Tap if you make a mistake. While You're On a Call When you're on a call, the screen shows call options. Call options To Mute the microphone Use the keypad to enter information Do this Tap Mute. The caller can't hear you, but you can still hear the caller. Tap Mute again for the caller to hear you. Tap Keypad. You can use the keypad to enter information requested by automated voice systems, such as when calling airlines reservations. Tap Hide Keypad to see call options again. Chapter 3 Phone 25 To Use the speakerphone, so you can talk and listen hands-free Make a conference call Put a call on hold Use iPhone applications while you're on a call Do this Tap Speaker anytime you're on a call. Tap Add Call. For information about conference calling, see page 28. Tap Hold. The caller can't hear you and you can't hear the caller. Tap Hold again to talk again. While on a call, press the Home button to go to the Home screen and use other applications. Or tap Contacts to browse contacts. So for example, you can check your calendar or takes notes while on a call. If you're connected to Wi-Fi , you can also browse the web and use other Internet applications such as Maps--to find the location of a restaurant, perhaps. To return to the call screen from another application, tap the green bar at the top of the screen. Tap End Call. If you're listening through the included stereo headset, you can also click the mic button to end a call. End a call Answering a Call When someone calls you, iPhone rings and displays the caller's information. Answer a call m When you receive a call, do one of the following:  Tap Answer. Or, if iPhone is locked, drag the slider.  If you're listening through the stereo headset, you can click the mic button to answer. Mic button 26 Chapter 3 Phone Silencing or Declining a Call When a call comes in, you may not want to answer it, or you may need to stop iPhone from ringing or vibrating. You can silence or decline an incoming call. When you silence a call, you still have a chance to answer it, until the call goes to voicemail. When you decline a call, the call is silenced and sent directly to voicemail. Silence a call m Press the Sleep/Wake button once, or either of the volume buttons. Decline a call m Do one of the following:  Press the Sleep/Wake button twice quickly. Sleep/Wake button  Press and hold the mic button on the headset for about two seconds, then let go. When you let go, two low beeps confirm that the call was declined.  Tap Decline. Decline appears only when you're using iPhone. Checking Recent and Missed Calls iPhone keeps a list of the most recent calls you made or received. See a list of recently made, received, and missed calls m Tap Recents. Missed calls appear in red. To list only your missed calls, tap Missed. Tap the next to an entry to see more information about the call, such as whether the call was incoming or outgoing. If the call was to or from someone in your contacts, all of the contact information is shown and the phone number used for the call appears in blue. A star indicates that the number is also in your favorites list. Making or Answering a Second Call During a Call You can make or receive another call while you're already on the phone. If you receive a second call, iPhone beeps and shows the caller's information and a list of options. Put a caller on hold and make a second call m Tap Add Call and make a second call. Respond to an incoming call m Do one of the following: Chapter 3 Phone 27  To ignore the call and send it to voicemail, tap Ignore.  To hold the first call and answer the new call, tap Hold Call + Answer.  To end the first call and answer the new one, tap Hold Call + Answer. To Switch back to the first call and put the second call on hold Merge the two calls, so all three of you can talk Do this Tap the first call at the top of the screen, or tap Swap. Tap Merge Calls. Conference Calling Conference calling lets you talk to more than one person at a time. You can merge up to five calls for a phone conference. Start a conference call 1 Make a call. 2 Tap Add Call and make another call. The first call is put on hold. If you want, you can talk on the second line privately before merging the calls. 3 Tap Merge Calls. The calls are merged onto one line and everyone can hear each other. 4 Repeat steps two and three to add more calls to the conference. To Drop one call from a conference Talk privately with a call in a conference Add an incoming call to a conference Do this Tap Conference and tap next to a call. Then tap End Call. Tap Conference and tap Private next to a call. Tap Merge Calls to return the call to the conference. Tap Hold Call + Answer, then tap Merge Calls. iPhone always has two lines available, one of which can be a conference call. Emergency Dialing Even if your iPhone isn't activated or doesn't have a SIM card, you can still use it to call emergency services, for example by dialing 911. Call for help in an emergency m Tap Keypad and dial the number, then tap Call. Or if iPhone is locked with a passcode (see page 98), tap Emergency Call, then dial the number. You should not rely on wireless devices for essential communications, such as medical emergencies. Use of any cellular phone to call emergency services, for example by dialing 911, may not work in all locations. Emergency numbers and services vary by region, and sometimes an emergency call cannot be placed due to network availability or environmental interference. 28 Chapter 3 Phone Visual Voicemail When you decline or don't answer a call, the caller hears a recorded greeting and can leave a voicemail message. On iPhone, visual voicemail lets you see a list of your messages and choose which ones to listen to or delete, without having to listen to prior messages or voice instructions. The Phone button on the Home screen shows the total number of missed calls and unheard voicemail messages you have. Number of missed calls and unheard voicemail messages When you tap Phone, the Voicemail button shows the number of unheard voicemail messages and the Recents button shows the number of missed calls. Number of unheard voicemail messages Number of missed calls Setting Up Voicemail Set up voicemail and create a password m Tap Voicemail. The first time you tap Voicemail, iPhone prompts you to create a voicemail password and record your voicemail greeting. Record a new voicemail greeting 1 Tap Voicemail and tap Greeting. Then tap Custom. 2 Tap Record and say your greeting. 3 When you finish, tap Stop. To listen to your greeting, tap Play. 4 When you're satisfied, tap Save. Set iPhone to play a default voicemail greeting m Tap Voicemail and tap Greeting. Then tap Default. When someone calls, they'll hear a standard message that includes your phone number. Chapter 3 Phone 29 Checking Voicemail The Voicemail screen shows your voicemail messages. Unheard messages have a blue dot next to them. Voicemail Speakerphone Unheard messages Contact info Play/Pause Scrubber bar Playhead Listen to a new voicemail message m Tap Voicemail, then tap the new message. The message downloads to iPhone and plays. Tap to pause the message. Tap to resume playback. You can skip to any point in a message by dragging the playhead on the scrubber bar. This is useful if you want to review part of a message--to hear a phone number again, for example. Once you listen to a message, it is saved for 30 days from the time you listened to it. To Listen to a message again Listen to a deleted message Listen over the speakerphone Do this Tap the message and tap . Tap Deleted Messages (at the end of your voicemail messages), then tap the message you want to hear. Tap Speaker. If iPhone is connected to a Bluetooth headset or car kit, tap Audio and choose Speaker Phone. To switch back to the headset or car kit, tap Audio again, then choose the device. 30 Chapter 3 Phone Check voicemail from another phone m Call your own phone number. As your greeting plays, enter *, enter your voicemail password followed by #, then follow the voice instructions. To set up a password for voicemail, see "Change the voicemail password" on page 36. Returning a Call It's simple to return a call from voicemail. m Tap a message, then tap Call Back. Deleting Messages Deleted messages are saved on iPhone for a time, then they are automatically and permanently erased. Before messages are erased permanently, you can still view and listen to them, and even undelete them. Delete a message m Tap a message, then tap Delete. Undelete a message m Tap Deleted Messages (at the end of your voicemail messages), then tap a message and tap Undelete. The message returns to your messages list. Getting Contact Information Voicemail saves more than just recorded messages. The date and time of the call, the length of the message, and any available contact information are all included. If the caller is already in your contacts, that information is a tap away. If the message is from someone not in your contacts, you can easily add them. You can also add a caller to your favorites list from Voicemail. To See a caller's contact information Add a caller's number to your contacts list Add a caller to your favorites list Do this Tap next to a message. Tap a number or email address to contact the caller. Tap Text Message to text the caller. Tap next to a message. Then tap Create New Contact, or tap "Add to Existing Contact" and choose a contact. Tap next to a message, then tap "Add to Favorites." Setting an Alert Sound for Voicemail You can set an alert to sound whenever you receive a new voicemail. The alert sounds only once. Set an alert sound for new voicemail m From the Home screen choose Settings > Sounds, then turn New Voicemail on or off. If the Ring/Silent switch is off, iPhone won't make alert sounds even if they're turned on in Settings. Chapter 3 Phone 31 Recording your Voicemail Greeting The voicemail greeting, or outgoing message, is what a caller hears when you don't answer or decline the call, and the call is sent to voicemail. A default greeting is provided by AT&T. You can record a custom greeting to use instead. Record a voicemail greeting 1 In Voicemail, tap Greeting in the upper-left corner of the screen. 2 Tap Custom. 3 Tap Record when you're ready to record your greeting. 4 Tap Stop when you finish. To review the greeting, Tap Play. If you're not satisfied, repeat steps 2 through 4 to rerecord the greeting. 5 Tap Save. Adding Contact Information to iPhone With iPhone Contacts, it's easy to have all your contact information with you. You can sync the contact information from your computer to iPhone, and you can enter new contacts and make changes directly on iPhone. Syncing Contact Information from your Computer If you've set up iTunes to sync contacts, iTunes automatically keeps your contacts upto-date--whether you make changes on your computer or on iPhone. iTunes supports syncing with the following applications on your computer.  On a Mac: Mac OS X Address Book, Microsoft Entourage, and Yahoo! Address Book  On a PC: Yahoo! Address Book, Windows Address Book (Outlook Express), and Microsoft Outlook For information about syncing iPhone with your address books and other information on your computer, see "Syncing iPhone with Your Computer" on page 5. Adding and Editing Contacts Directly on iPhone Your contacts are always quickly available on iPhone, whenever you need them. iPhone lets you view and add contact information directly from Phone, Mail, and Text applications. If someone calls, emails, or sends you a text message, you can add them to your contacts, right where you are. If you're entering a new contact from scratch, however, you do that in Phone. Add a contact to iPhone m Choose Contacts and tap , then enter the contact information. 32 Chapter 3 Phone Add a contact from a number entered using the keypad 1 Tap Keypad and enter a number, then tap . 2 Tap Create New Contact and enter the caller's information, or tap "Add to Existing Contact" and choose a contact. Edit a contact's phone number, address, and other information m Tap Contacts and choose a contact, then tap Edit.  To add an item--such as a web address or mobile phone number, tap next to the item.  To delete an item, tap next to it.  To delete the contact from your contacts list, scroll down and tap Delete Contact. Enter a pause in a number m Tap , then tap Pause. Pauses are sometimes required by phone systems--before an extension or password, for example. Each pause lasts 2 seconds. You may need to enter more than one. Add a recent caller's information to your contacts m Tap Recents and tap next to the number. Then tap Create New Contact and enter the caller's information, or tap "Add to Existing Contact" and choose a contact. Assign a photo to a contact or change a contact's photo 1 Tap Contacts and choose a contact. 2 Tap Edit and tap Add Photo, or tap the existing photo. 3 Tap Take Photo to use the camera to take a picture. Or tap Choose Existing Photo and choose a photo. 4 Move and scale the photo the way you want it. Pinch or double-tap to zoom in or out. Drag the photo up, down, or sideways. 5 Click Set Photo. Using the Information on the Contact Page You can do a lot more than make a call from the Info page for a contact. For example, with a single tap, create a new email message addressed to your contact, go to their website, or locate their home or business in Maps. Chapter 3 Phone 33 m Tap contacts and choose a contact. Then tap an item. Contact info Call Send an email Visit the website See a map and get directions Send a text message Add a phone number to your favorites list Adding Entries to Your Favorites List for Quick Access Add a contact's number to your favorites list m Tap Contacts and choose a contact. Then tap "Add to Favorites" and choose the number you want to add. Add a recent caller's number to your favorites list m Tap Recents and tap next to a caller, then tap "Add to Favorites." To Call a contact from your favorites list Delete a number from your favorites list Reorder your favorites list Do this Tap Favorites and choose a contact. Tap Favorites and tap Edit. Then tap number and tap Remove. Tap Favorites and tap Edit. Then drag new place in the list. next to a contact or next to a contact to a Seeing Your Own Phone Number See your own number m Tap Contacts and scroll to the top of the list. Phone Settings Phone settings let you determine how your contacts are sorted, forward incoming calls, turn call waiting on or off, change your password, and other things. 34 Chapter 3 Phone Setting How Contacts Are Displayed Set how contacts are sorted and displayed m From the Home screen choose Settings > Phone, then do one of the following:  To sort alphabetically by first or last name, tap Sort Order.  To display first name first or last name first, tap Display Order. Call Forwarding You can set iPhone to forward incoming calls to another number. You may, for example, be on vacation and want all calls to go somewhere else. If you're going to an area with no cell coverage, you may want to forward calls to a place where you can be reached. Set iPhone to forward your calls 1 From the Home screen choose Settings > Phone > Call Forwarding and turn Call Forwarding on. 2 Tap Forwarding To and enter the phone number you want calls forwarded to. You must be in range of the cell network when you set iPhone to forward calls, or calls won't be forwarded. Call Waiting Activate or deactivate call waiting m From the Home screen choose Settings > Phone > Call Waiting, then turn Call Waiting on or off. If you turn call waiting off and someone calls you when you're already on the phone, the call goes to voicemail. Show My Caller ID Show or hide your caller ID m From the Home screen choose Settings > Phone > Show My Caller ID, then turn Show My Caller ID on or off. If Show My Caller ID is off, people you call can't see your name or phone number on their phone. Using iPhone with a Teletype (TTY) Machine Teletype (TTY) machines are used by the hearing impaired to communicate by typing and reading text. If you have the iPhone TTY Adapter cable, available at www.apple.com/store, you can use iPhone with a TTY machine. Connect iPhone to a TTY machine m From the Home screen choose Settings > Phone, then turn TTY on. Then connect iPhone to your TTY machine using the adapter cable. For information about using the TTY machine, see the documentation that came with the machine. Chapter 3 Phone 35 For more information about other accessibility features of iPhone, go to: www.apple.com/accessibility Changing Your Voicemail Password A voicemail password helps prevent others from access your voicemail. You only need to enter the password when you're calling in to get your messages from another phone. You won't need to enter the password when using Voicemail on iPhone. Change the voicemail password m From the Home screen choose Settings > Phone > Change Voicemail Password. Locking Your SIM Card You can assign a PIN number to your SIM card, so it can't be used in other phones without the number. You must enter the number each time you turn iPhone off and turn it back on again. Assign a PIN number to your SIM card m From the Home screen choose Settings > Phone > SIM PIN. Accessing AT&T Services You can access some AT&T services directly from iPhone. You can do things like check your bill balance, call directory assistance, and view how many minutes you have left. Access AT&T Services m From the Home screen choose Settings > Phone > AT&T Services. When you request information such as your bill balance using AT&T Services, AT&T sends you a text message with the information. There is no charge for these text messages; they do not count against the number of messages allowed in your calling plan. Ringtones iPhone comes with a number of ringtones that you can use for incoming calls. A dedicated switch on the side of iPhone lets you quickly turn ringing on or off, and you can set iPhone to vibrate or not. Setting Ringtones In addition to the default ringtone, you can assign individual ringtones to people in your contacts so that you can tell when a particular person calls. Set the default ringtone m From the Home screen choose Settings > Sounds > Ringtone, then choose a ringtone. 36 Chapter 3 Phone Assign a ringtone to a contact m From Phone, Tap Contacts and choose a contact, then tap Edit. Tap Assign Ringtone and choose a ringtone. When that person calls, you hear that ringtone. Setting the Ring Mode You can switch between ring either mode or both. and silent mode. You can set iPhone to vibrate in Switch between ring mode and silent mode m Flip the Ring/Silent switch on the side of iPhone. Ring Silent You can tell by feel if iPhone is set to ring or be silent. The Ring/Silent switch is aligned with the volume buttons when it is set to ring. In silent mode, the button is offset. Setting iPhone to Vibrate You can have iPhone vibrate when you receive a call. Separate controls let you sent iPhone to vibrate in ring mode, silent mode, or both. Set whether iPhone vibrates m From the Home screen choose Settings > Sounds. To set whether iPhone vibrates in silent mode, turn Vibrate under Silent on or off. To set whether iPhone vibrates in ring mode, turn Vibrate under Ring on or off. For more information about changing sound and vibrate settings, see page 96. Using iPhone with a Bluetooth Headset or Car Kit You can talk on iPhone hands-free using the optional iPhone Bluetooth Headset. You can also use iPhone with other Bluetooth headsets. If your car has a Bluetooth car kit, you can talk in your car hands-free without using a headset. WARNING: For important information about avoiding hearing loss and driving safety, see page 102 and page 103. Chapter 3 Phone 37 Using the iPhone Bluetooth Headset The iPhone Bluetooth Headset, available separately, is unlike any other Bluetooth headset you've used before. It features autopairing and simple operation. You can pair iPhone with the headset simply by placing iPhone and the headset in the iPhone Dual Dock, which comes with the headset. Pairing sets iPhone to work with only one headset, preventing connections with other headsets. Pair iPhone with the iPhone Bluetooth Headset m Connect the iPhone Dual Dock to your computer, then place iPhone and the headset in the dock. Dock The first time you connect the headset, let it charge for about an hour until the status light on the headset turns from amber to green. When iPhone and the headset are both in the dock, iPhone displays the battery level for the headset. Connect the iPhone Bluetooth Headset with iPhone Before you can answer or make calls with the headset, the headset must be wirelessly connected to iPhone. m Press the button on the headset. When the headset is connected, the blue ( ) or white ( ) Bluetooth icon appears in the iPhone status bar at the top of the screen. (The color of the icon depends on the color of the current status bar.) Make or answer a call 1 Place the headset in either ear with the microphone pointed towards your mouth. Microphone 38 Chapter 3 Phone 2 Make a call on iPhone, or press the button on top of the headset to answer an incoming call. Button Status light 3 When you finish, press the button to end the call. Adjust the volume m Use the volume buttons on the side of iPhone. Using a Third-Party Headset or Car Kit Other Bluetooth headsets and car kits can be used with iPhone as well. You must first pair a Bluetooth device with iPhone before you can use it for your phone calls. Pairing a Bluetooth Headset or Car Kit Pairing sets iPhone to work with only one headset. This prevents iPhone from sending your calls to some other headset. Pair iPhone with a Bluetooth headset or car kit 1 Follow the instructions that came with the headset or car kit to make it discoverable or to set it to search for other Bluetooth devices. This may involve entering a passkey or PIN number. 2 From the Home screen, choose Settings > General > Bluetooth and turn Bluetooth on. iPhone searches for nearby Bluetooth devices. 3 Choose the headset or device on iPhone and enter a passkey or PIN number. The instructions that came with the headset or car kit should tell you how to get the passkey. Routing Calls Through a Bluetooth Headset, Car Kit, or iPhone After you've paired a Bluetooth device to work with iPhone, you must make a connection to have iPhone use the device for your calls. When iPhone is connected to a Bluetooth device, all outgoing calls are routed through the device by default. Incoming calls are routed through the device if you answer using the device, and through iPhone if you answer using iPhone. In some cases, your contacts list transfers to the car kit and you can start a call by looking up a contact on the car kit's display. iPhone can be connected with only one Bluetooth device at a time. Chapter 3 Phone 39 Route calls through a Bluetooth headset or car kit m Make a connection between iPhone and the headset or car kit. To connect with a third-party Bluetooth headset, see the documentation that came with the headset. Once you have paired iPhone with a Bluetooth car kit, iPhone connects to the car kit automatically when you start the car (if you have iPhone with you and Bluetooth is turned on). Bluetooth Status You can see whether Bluetooth is on or off, and whether a Bluetooth device is connected to iPhone, by looking at the Bluetooth icon in the iPhone status bar at the top of the screen:  or (white): Bluetooth is on and a device is connected to iPhone.  (gray): Bluetooth is on but no device is connected. If you've paired a device with iPhone, it may be out of range or turned off.  No Bluetooth icon in status bar: Bluetooth is turned off. Stop Using a Headset or Car Kit There are a few ways to stop using a headset or car kit and go back to hearing calls through iPhone. Route calls through iPhone m Answer a call by tapping the iPhone touchscreen. m During a call, tap Audio on iPhone. Choose iPhone to hear calls through iPhone, choose Speaker Phone to hear calls through the speakerphone, or choose a connected Bluetooth device. m Turn off Bluetooth. From the Home screen choose Settings > General > Bluetooth and drag the switch to Off. m Turn off the headset or car kit, or move out of range. You must be within about 30 feet of a Bluetooth device for it to be connected to iPhone. To turn off the iPhone Bluetooth Headset, press and hold the button until you hear the falling tones. 40 Chapter 3 Phone Unpairing a Device from iPhone If you've paired iPhone with a device and want to use another device instead, you must unpair the first device. Unpair a device from iPhone 1 From the Home screen choose Settings > General > Bluetooth. If Bluetooth isn't on, turn it on. 2 Choose a device and tap Unpair. Until you pair the device with iPhone again, iPhone doesn't route calls through it. Turning Bluetooth on iPhone On or Off m From the Home screen choose Settings > General > Bluetooth, then turn Bluetooth on or off. Calling to and from Other Countries iPhone is a quad-band GSM phone. It supports the most common frequencies in the U.S., Europe, and Asia (850, 900, 1800, and 1900 MHz), ensuring broad international coverage. Calling Abroad from the U.S. AT&T calling plans allow you to make international calls from U.S., Canada, and many Caribbean countries. International long-distance rates may apply when you make a call to another country from the U.S. Make a call to another country m Canada, Puerto Rico, the U.S. Virgin Islands, and other Caribbean countries: Dial 1 followed by the area code and the number. m Any other country: Dial 011 + Country Code + City/Area Code (if required) + Local Number. Instead of dialing 011, you can dial the plus sign (+). Press and hold 0 to dial +. For more information about making international calls, including international calling rates, go to: www.wireless.att.com/learn/international/long-distance Chapter 3 Phone 41 International Roaming You can use iPhone to make calls in many countries around the world. You must first enable iPhone for international roaming. International roaming is not required when calling from the U.S., Canada, Puerto Rico, or the U.S. Virgin Islands. International roaming charges may apply depending on your rate plan. So that you can still make calls by tapping entries in contacts or favorites, you can set iPhone to add the correct prefix automatically to U.S. phones numbers when you call. When you're traveling abroad, you may be able to choose which carrier network you want to use. For information about international coverage and how to enable roaming, go to: www.wireless.att.com/learn/international Make a call from outside the U.S., Canada, Puerto Rico, or U.S. Virgin Islands m Enable your iPhone for international roaming. You don't need to enable international roaming to use iPhone in Canada, Puerto Rico, and the U.S. Virgin Islands. Set iPhone to add the correct prefix to U.S. numbers when dialing from abroad m From the Home screen choose Settings > Phone, then turn International Assist on or off. By default, International Assist is on. Set the carrier network to use m In Settings, tap Carrier, then select the carrier network you prefer. You can only make calls on carriers that have roaming agreements with AT&T. Any roaming charges will be billed from the selected network. See "Carrier" on page 95 for more information. 42 Chapter 3 Phone 4 Mail 4 Tap Mail to send and check email. Mail is a rich HTML email client that retrieves your email in the background while you do other things on iPhone. iPhone works with the most popular email systems-- including Yahoo! Mail, Gmail, AOL, and .Mac Mail--as well as most industry-standard POP3 and IMAP email systems. Mail lets you send and receive photos and graphics, which are displayed in your message along with the text. You can also get PDFs and other attachments and view them on iPhone. Setting Up Email Accounts You must have an email address--which looks like "yourname@example.com"--to use iPhone for email. If you have Internet access, you most likely got an email address from your Internet service provider. If you chose automatic syncing during setup, your existing email accounts should be already set up and ready to go. Otherwise, you can set iTunes to sync your email accounts, or configure email accounts directly on iPhone. 43 Syncing Email Accounts to iPhone You use iTunes to sync your email accounts to iPhone. iTunes supports Mail and Microsoft Entourage on a Mac, and Microsoft Outlook and Outlook Express on a PC. See "Setting Up Syncing" on page 6. Note: Syncing an email account to iPhone copies the email account setup, not the messages themselves. Whether the messages in your inbox appear on both iPhone and your computer depends on the type of email account you have and how it's configured. If You Don't Have an Email Account Email accounts are available from most Internet service providers. If you use a Mac, you can get an email address, along with other services, at www.mac.com. Fees may apply. Free accounts are also available online:  www.mail.yahoo.com Yahoo! provides free "push" email accounts. With a push email account, email is transferred to iPhone as soon as it is received by the mail server.  www.google.com/mail  www.aol.com Setting Up an Email Account on iPhone You can set up and make changes to an email account directly on iPhone. Your email service provider can provide the account settings you need to enter. Changes you make on iPhone to a email account synced from your computer are not copied to your computer. Enter account settings directly on iPhone 1 If this is the first account you're setting up on iPhone, tap Mail. Otherwise, from the Home screen choose Settings > Mail > Accounts > Add Account. 2 Choose your email account type: Y! Mail (for Yahoo!), Gmail, .Mac, AOL, or Other. 3 Enter your account information: If you're setting up a Yahoo!, Gmail, .Mac, or AOL account, enter your name, email address, and password. After that, you're done. Otherwise, click Other, select a server type--IMAP, POP, or Exchange--and enter your account information.  Your email address  The email server type (IMAP, POP, or Exchange)  The Internet host name for your incoming mail server (which may look like "mail.example.com") 44 Chapter 4 Mail  The Internet host name for your outgoing mail server (which may look like "smtp.example.com")  Your user name and password for incoming and outgoing servers (you may not need to enter a user name and password for an outgoing server) Note: Exchange email accounts must be configured for IMAP in order to work with iPhone. Contact your IT organization for more information. Sending Email You can send an email message to anyone who has an email address. You can send it to one person or a group of people. Compose and send a message 1 Tap . 2 Type one or more names or email addresses in the To or Cc (carbon copy) fields, or tap and choose a contact to add the contact's email address. As you type an email address, comparable email addresses from your contacts list appear below. Tap one to add it. 3 Type a subject if you like, then type a message. 4 Tap Send. Send a photo in a message m From the Home screen choose Photos, then choose a photo. Then tap Email Photo. and tap If you have more than one email account on iPhone, the photo is sent using the default account (see page 51). Save a message as a draft so you can work on it later m Start composing the message and tap Cancel. Then tap Save. You can find the message in the Drafts mailbox, add to it or change it, and then send it. Reply to a message m Open a message and tap . Tap Reply to reply to just the person who sent the message. Tap Reply All to reply to the sender and the other recipients. Then add a message of your own if you like, and tap Send. When you reply to a message, files or images attached to the initial message are not sent back. Forward a message m Open a message and tap , then tap Forward. Add one or more email addresses and a message of your own if you like, then tap Send. Chapter 4 Mail 45 When you forward a message, you can include the files or images attached to the original message. Send a message to a recipient of a message you received m Open the message and tap the recipient's name or email address, then tap Email. Checking and Reading Email The Mail button shows the total number of unread messages in your all of your inboxes. You may have other unread messages in other mailboxes. Number of unread emails On each account screen, you can see the number of unread messages next to each mailbox. Tap to see all your email accounts Number of unread messages 46 Chapter 4 Mail Tap a mailbox to see the messages inside. Unread messages have a blue dot to them. next Unread messages Read a message m Tap a mailbox, then tap a message. Within a message, tap previous message. Delete a message m Open the message and tap . or to see the next or You can also delete a message directly from the mailbox message list by swiping left or right over the message title and then tapping Delete. To show the Delete button, swipe left or right over the message. Or you can tap Edit and tap Check for new messages m Choose a mailbox, or tap next to a message. at any time. Open an attached file You can view or read some types of files and images attached to messages you receive. For example, if someone sends you a PDF, Microsoft Word, or Microsoft Excel document, you'll be able to read it on iPhone. Chapter 4 Mail 47 m Tap the attachment. It downloads to iPhone and then opens. Tap attachment to download Downloading If an attached file isn't supported by iPhone, you can see the name of the file but you can't open it. iPhone supports the following email attachment file formats:  .c, .cpp, .diff, .doc, .docx, .h, .hpp, .htm, .html, .m, .mm, .patch, .pdf, .txt, .xls, .xlsx See all the recipients of a message m Open the message and tap Details. Tap a name or email address to see the recipient's contact information. Then tap a phone number, email address, or Text Message to contact the person. Tap Hide to hide the recipients. Add an email recipient to your contacts list m Tap the message and, if necessary, tap Details to see the recipients. Then tap a name or email address and tap Create New Contact or "Add to Existing Contact." Mark a message as unread m Open the message and tap "Mark as Unread." A blue dot appears next to the message in the mailbox list until you open it again. Move a message to another mailbox m Open the message and tap , then choose a mailbox. Zoom in to a part of a message m Double-tap the part you want to zoom in on. Double-tap again to zoom out. Resize any column of text to fit the screen m Double-tap the text. Resize a message manually m Pinch to zoom in or out. 48 Chapter 4 Mail Follow a link m Tap the link. Text links are typically underlined in blue. Many images also have links. A link can take you to a webpage, open a map, dial a phone number, or open a new preaddressed email message. Web, phone, and map links open Safari, Phone, or Maps on iPhone. To return to your email, press the Home button and tap Mail. Mail Settings Mail settings let you customize your email account for iPhone. Changes you make to accounts settings are not synced to your computer, allowing you to configure email to work with iPhone without affecting email on your computer. Account Settings The specific accounts settings that appear on iPhone depend on the type of account you have--POP or IMAP. Note: Exchange email accounts must be configured for IMAP to work with iPhone. Stop using an account m From the Home screen choose Settings > Mail, choose an account, then turn Account off. If an account is off, iPhone doesn't display the account, or send or check email from that account, until you turn it back on. Adjust advanced settings m From the Home screen choose Settings > Mail > Accounts, choose an account, then do one of the following:  To set whether drafts, sent messages, and deleted messages are stored on iPhone or remotely on your email server (IMAP accounts only), tap Advanced and choose Drafts Mailbox, Sent Mailbox, or Deleted Mailbox. If you store messages on iPhone, you can see them even when iPhone isn't connected to the Internet.  To set when deleted messages are removed permanently from iPhone, tap Advanced and tap Remove, then choose a time: Never, or after one day, one week, or one month.  To adjust email server settings, tap Host Name, User Name, or Password under Incoming Mail Server or Outgoing Mail Server. Ask your network administrator or Internet service provider for the correct settings.  To adjust SSL and password settings, tap Advanced. Ask your network administrator or Internet service provider for the correct settings. Chapter 4 Mail 49 Delete an email account from iPhone m From the Home screen choose Settings > Mail, tap an account, then scroll down and tap Delete Account. Deleting an email account from iPhone doesn't delete it from your computer. Settings for Checking and Viewing Email iPhone checks for and retrieves new email in your accounts whenever your open Mail. You can also set Mail to regularly check for email and download your messages even when you don't have Mail open. Set whether iPhone checks for new messages automatically m From the Home screen choose Settings > Mail > Auto-Check, then tap Manual, "Every 15 minutes," "Every 30 minutes," or "Every hour." If you have a Yahoo! email account, email is instantly transferred to iPhone as it arrives at the Yahoo! server. Set whether iPhone plays an alert sound when you have new email m From the Home screen choose Settings > Sound, then turn New Mail on or off. Set the number of messages shown on iPhone m From the Home screen choose Settings > Mail > Show, then choose a setting. You can choose to see the most recent 25, 50, 75,100, or 200 messages. To download additional messages when you're in Mail, scroll to the bottom of your inbox and tap "Download . . . more." Set how many lines of each message are previewed in the message list m From the Home screen choose Settings > Mail > Preview, then choose a setting. You can choose to see anywhere from zero to five lines of each message. That way, you can scan a list of messages in a mailbox and get an idea of what each message is about. Set a minimum font size for messages m From the Home screen choose Settings > Mail > Minimum Font Size, then choose Small, Medium, Large, Extra Large, or Giant. Setting whether iPhone shows To and Cc labels in message lists m From the Home screen choose Settings > Mail, then turn Show To/Cc Label on or off. If Show To/Cc Label is on, To or Cc next to each message in a list indicates whether the message was sent directly to you or you were Cc'ed. Setting iPhone to confirm that you want to delete a message m From the Home screen, choose Settings > Mail and turn Ask Before Deleting on or off. If Ask Before Deleting is on, to delete a message you must tap tapping Delete. , then confirm by 50 Chapter 4 Mail