Mac Pro User's Guide Includes setup, expansion, and troubleshooting information for your Mac Pro computer Apple Computer, Inc. © 2006 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the "keyboard" Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors. 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Contents 5 Chapter 1: Getting Started 5 Setting Up Your Mac Pro 13 Putting Your Mac Pro to Sleep or Shutting It Down 15 16 18 20 22 24 27 28 32 38 47 50 Chapter 2: Getting to Know Your Mac Pro Basic Features on the Front of Your Mac Pro Ports and Connectors on the Back of Your Mac Pro More Ports and Connectors on the Back Internal Expansion Options Getting Answers Chapter 3: Working Inside Your Computer Opening the Computer Installing Memory Installing Internal Storage Devices Adding PCI Express Cards Replacing the Internal Backup Battery 53 Chapter 4: Troubleshooting 53 Problems with Your Mac Pro 3 56 Problems with Software 57 Keeping Your Software Up to Date 57 Problems with AirPort Wireless Communication 58 Problems with Your Display 60 Problems with Your Internet Connection 63 Using Apple Hardware Test 64 65 66 68 Reinstalling the Software that Came with Your Computer Maximizing Ethernet Performance Learning More, Service, and Support Locating Your Serial Number 69 Appendix A: Specifications 77 77 78 80 82 Appendix B: Safety, Maintenance, and Ergonomics Important Safety Information General Maintenance Important Ergonomic and Health-Related Information Avoid Hearing Damage 83 Communications Regulation Information 87 Index 4 Contents 1 Getting Started 1 Congratulations on purchasing your new high-performance Mac Pro computer. This chapter contains instructions for setting up your computer and display. Your Mac Pro features the latest computer technology, including advanced 64-bit dual core processor technology, high-speed FB-DIMM memory, PCI Express graphics and expansion cards, and internal storage, all in an anodized aluminum chassis with easy access to internal components. Setting Up Your Mac Pro Your Mac Pro is designed so that you can set it up quickly and start using it right away. Follow the steps on the next few pages to set up your Mac Pro. Before you begin, remove any protective film from the outside of your computer and from the inside of the side panel. For information about opening the side panel, see "Opening the Computer" on page 28. 5 Step 1: Position your computer and display Pick up your Mac Pro by both of its handles using correct lifting techniques. If your display is heavy, use correct lifting techniques when positioning it as well. Position the computer and display so that:  They are each on a sturdy, flat surface  The power cable connectors don't press against a wall or other object  The airflow in front of, behind, and below the display or computer is not obstructed  The computer's optical drive trays have space to open in front The only way to shut off power completely to your computer and display is to disconnect their power plugs from the power source. Make sure the power cords for your computer and display are within easy reach so that you can unplug the computer or display when you need to. 6 Chapter 1 Getting Started Step 2: Plug in the power cord Plug the power cord completely into the recessed power cord socket on the back of your Mac Pro and plug the other end into a grounded outlet or a grounded power strip. Power cord socket Power cord plug Chapter 1 Getting Started 7 Step 3: Connect the display Connect your display as shown in the illustration below. Depending on the display, you may have one or more cables to connect. Check the instructions that came with the display for additional setup information. Display ports USB port FireWire 400 port Display cable You can connect two displays with Digital Visual Interface (DVI) connectors to the display ports on the back of your Mac Pro. You can connect any Apple display to either port. For full resolution on a 30-inch Apple Cinema HD Display, use DVI port 1. 8 Chapter 1 Getting Started DVI display port DVI display ports DVI to VGA Display Adapter VGA connector on display cable You can also connect displays that have an Apple Display Connector (ADC) or a video graphics array (VGA) connector using one of the following adapters:  To connect a VGA display, use the Apple DVI to VGA Display Adapter included with your Mac Pro to connect the display to the DVI port.  To connect an ADC display, use an Apple DVI to ADC Display Adapter, not included, to connect the display to the DVI port. To purchase an Apple DVI to ADC Display Adapter, contact an Apple Authorized Reseller, visit an Apple Store retail location, or go online to the Apple Store at www.apple.com/store. Chapter 1 Getting Started 9 Step 4: Connect an Ethernet cable To access the Internet or a network, connect one end of an Ethernet cable to either of the Ethernet ports on the back of your Mac Pro. Connect the other end to a DSL modem, cable modem, or Ethernet network. Gigabit Ethernet ports Step 5: Connect the keyboard and mouse Connect the keyboard cable to one of the USB (d) ports on the computer or on your display. Plug the Mighty Mouse cable into a USB port on the keyboard. 10 Chapter 1 Getting Started Plug the mouse into a USB port on the keyboard. Keyboard Mouse If the keyboard cable is not long enough to reach a USB port on your computer, use the keyboard extension cable that came with your computer. Apple keyboard extension cable Chapter 1 Getting Started 11 Using a Wireless Keyboard and Mouse If you purchased an Apple Wireless Keyboard and Mouse with your Mac Pro, follow the instructions that came with the keyboard and mouse to set them up. Step 6: Turn on your Mac Pro Press the power (®) button on the front of the computer to turn it on. If your display must be turned on separately, turn it on by pressing its power button. Step 7: Use Setup Assistant The first time you turn on your Mac Pro, Setup Assistant starts. Setup Assistant helps you enter your Internet and email information and set up a user account on your Mac Pro. If you already have a Mac, Setup Assistant can help you automatically transfer files, applications, and other information from your previous Mac to your new Mac Pro. Step 8: Customize Your Desktop and Set Your Preferences You can quickly make your desktop look the way you want using System Preferences. Choose Apple ( ) > System Preferences from the menu bar. As you get to know your computer, explore System Preferences, your command center for most settings on your Mac Pro. For more information, open Mac Help and search for "System Preferences" or for the specific preference you want to change. Need Help Setting Up? If you don't see anything on your screen or you think your computer did not start up properly, check the following:  Is the computer plugged into a power source? If it's plugged into a power strip, is the power strip turned on?  Is the power cord securely plugged into the back of the computer? 12 Chapter 1 Getting Started  Are the keyboard and display cables connected correctly?  Is the display turned on? Are the brightness and contrast of the display adjusted correctly? If your display has brightness and contrast controls, adjust them.  If you still don't see anything on your screen, restart your computer. Press and hold the computer's power button for 5 or 6 seconds, until the computer turns off. Press it again to turn on the computer.  If you see a blinking question mark on the screen or a series of flashes from the status light, see Chapter 4, "Troubleshooting," on page 53. Putting Your Mac Pro to Sleep or Shutting It Down When you finish working, you can put your Mac Pro to sleep or shut it down. Putting Your Mac Pro to Sleep If you will be away from your Mac Pro for only a short time, put the computer to sleep. When the computer is in sleep, the display's screen is dark. You can quickly wake the computer from sleep and bypass the startup process. To put the computer to sleep, do one of the following:  Choose Apple ( ) > Sleep.  Press the power button on the front of your Mac Pro.  Choose Apple ( ) > System Preferences, click Energy Saver, and set a sleep timer. Chapter 1 Getting Started 13 To wake your computer from sleep, do one of the following:  Press any key on the keyboard.  Click the mouse.  Press the power button on the front of your Mac Pro. Shutting Down Your Mac Pro If you will not be using your Mac Pro for a day or more, you should turn it off. To turn off your Mac Pro, choose Apple ( ) > Shut Down. Warning: Do not turn off your Mac Pro by turning off the switch on a power strip or by pulling out the computer's power plug (unless you can't turn off the computer any other way). Your files or system software could be damaged if your computer is not shut down properly. Warning: Shut down your Mac Pro before moving it. Moving your computer while the hard disk is spinning can damage the hard disk, causing loss of data or the inability to start up from the hard disk. 14 Chapter 1 Getting Started 2 Getting to Know Your Mac Pro 2 This chapter gives basic information you need to know about your Mac Pro. Read on for an overview of the features and ports of your computer. Getting the Latest Information The Apple website at www.apple.com links you to the latest Apple news, free downloads, and online catalogs of software and hardware for your Mac Pro. You can also find the manuals for many Apple products, and technical support for all of Apple's products, on the Apple Support website at www.apple.com/support. 15 Basic Features on the Front of Your Mac Pro Optical drive Status light Second optical drive (optional) f Headphone jack ® Power button USB 2.0 ports (2) FireWire 800 port FireWire 400 port 16 Chapter 2 Getting to Know Your Mac Pro Optical drive Your Mac Pro has a DVD+R DL/DVD±RW/CD-RW SuperDrive, which can read CD-ROM, photo CD, audio, and DVD discs. It can write music, documents, and other files to CD-R, CD-RW, DVD±R, DVD±RW, and DVD+R Double Layer (DL) discs. To open the drive, press the Media Eject (C) key on your Apple Keyboard. If your Mac Pro has a second optical drive, press the Option and Media Eject (C) keys to open it. ® Power button Press this button ...