Power Mac G5 User's Guide Includes setup, expansion, and troubleshooting information for your Power Mac G5 computer Apple Computer, Inc. © 2005 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the "keyboard" Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws. Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Infinite Loop Cupertino, CA 95014-2084 408-996-1010 www.apple.com Apple, the Apple logo, AirPort, AppleShare, AppleTalk, DVD Studio Pro, Final Cut Pro, FireWire, iCal, iDVD, iLife, iMovie, iPhoto, iPod, iTunes, Mac, Mac OS, Macintosh, and Power Mac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. AirPort Express, Exposé, FileVault, Finder, the FireWire logo, iSight, Safari, Spotlight, SuperDrive, and Tiger are trademarks of Apple Computer, Inc. AppleCare and Apple Store are service marks of Apple Computer, Inc., registered in the U.S. and other countries. .Mac is a service mark of Apple Computer, Inc. ENERGY STAR is a U.S. registered trademark. PowerPC and the PowerPC logo are trademarks of International Business Machines Corporation, used under license therefrom. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Apple Computer, Inc. is under license. This product includes software developed by the University of California, Berkeley, and its contributors. Other company and product names mentioned herein are trademarks of their respective companies. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products. Simultaneously published in the United States and Canada. 1 Contents Chapter 1 5 5 10 12 13 14 16 18 20 20 21 22 23 23 25 26 27 28 30 32 34 35 37 39 41 43 45 46 51 57 65 Getting Started Setting Up Your Power Mac G5 Next Steps Putting Your Power Mac G5 to Sleep or Shutting It Down Getting to Know Your Power Mac G5 Basic Features of Your Power Mac G5 Ports and Connectors on Your Power Mac G5 Internal Expansion Options Learning About Mac OS X Customizing Your Desktop and Setting Your Preferences Getting Answers Using Mac Help When an Application "Freezes" or Does Not Respond Keeping Your Software Up to Date Connecting to a Printer Using Your Power Mac G5 Using Your Apple Keyboard Using Your Mighty Mouse Connecting Displays, Televisions, and Video Devices Using Universal Serial Bus (USB) Connecting With FireWire Connecting Audio Devices Using Your Optical Drive Connecting to an Ethernet Network Understanding AirPort Extreme Wireless Networking Using Bluetooth 2.0+EDR Wireless Technology Transferring Information Between Two Macintosh Computers Working Inside Your Computer Opening the Computer Installing Memory Installing Internal Storage Devices Adding PCI Express Cards Chapter 2 Chapter 3 Chapter 4 3 68 Chapter 5 69 71 72 74 74 75 76 77 83 83 85 86 87 89 90 92 92 94 99 102 105 Index 107 Replacing the Internal Backup Battery Troubleshooting Problems With Software Problems With Your Display Using Apple Hardware Test Reinstalling the Software That Came With Your Computer Maximizing Ethernet Performance Locating Your Product Serial Number Specifications Safety, Maintenance, and Ergonomics Important Safety Information General Maintenance Important Ergonomic and Health-Related Information Avoid Hearing Damage Connecting to the Internet Gathering the Information You Need Entering Your Information Dial-Up Connection DSL, Cable Modem, or LAN Internet Connections AirPort Wireless Connection Troubleshooting Your Connection Communications Regulation Information Appendix A Appendix B Appendix C 4 Contents 1 Getting Started 1 Congratulations on purchasing your new highperformance Power Mac G5 computer. This chapter contains instructions for setting up your computer and display. Your Power Mac G5 features the latest computer technology, including advanced 64-bit dual core processor technology, high-speed DDR2 memory, PCI Express graphics and expansion cards, and Serial ATA internal storage, all in an anodized aluminum chassis with easy access to internal components. Setting Up Your Power Mac G5 Your Power Mac G5 is designed so that you can set it up quickly and start using it right away. Follow the steps on the next few pages to set up your Power Mac G5. Before you begin, remove any protective film from the outside of your computer and from the inside of the side panel. For instructions about opening the side panel, see "Opening the Computer" on page 46. 5 Step 1: Position your computer and display Pick up the computer by both of its handles using correct lifting techniques. If your display is heavy, use correct lifting techniques when positioning it as well. Position the computer and display so that:  They are on sturdy, flat surfaces  The power cable connectors don't press against a wall or other object  The airflow in front of, behind, or below the display or computer is not obstructed  The computer's optical drive tray has space to open in front Warning: Apple recommends that you operate your Power Mac G5 in an upright position with the side panel in place. The computer does not operate properly when it is placed on its side or when the side panel is removed. The only way to shut off power completely to your computer and display is to disconnect their power plugs from the power source. Make sure the power cords for your computer and display are within easy reach so that you can unplug the computer or display when you need to. Step 2: Plug in the power cord Plug the power cord firmly and completely into the recessed power cord socket on the back of the computer and plug the other end into a grounded outlet or a grounded power strip. Power cord socket Power cord plug 6 Chapter 1 Getting Started Step 3: Connect the display Connect your display as shown in the illustration below. Depending on the display, you may have one or more cables to connect. Check the instructions that came with the display for additional setup information. Display ports FireWire 400 port USB port Display cable You can connect two displays with Digital Visual interface (DVI) connectors to the display ports on the back of your Power Mac G5. You can connect a:  20- or 23-inch display, such as the 20- or 23-inch Apple Cinema Display, in either port  30-inch display, such as the 30-inch Apple Cinema Display, in DVI port 1 DVI display ports You can also connect displays that have an Apple Display Connector (ADC) or a video graphics array (VGA) connector, or you can connect a video device using one of the following display adapters:  To connect a VGA display, use a DVI to VGA Adapter (included with your Power Mac G5) to connect the display to the DVI port.  To connect an ADC display, use a DVI to ADC Adapter (not included) to connect the display to the DVI port. Chapter 1 Getting Started 7  To connect a television, VCR, or other video device, use a DVI to Video Adapter (not included) to connect the device to DVI display port 2 (see "Connecting Displays, Televisions, and Video Devices" on page 28). To purchase a DVI to ADC Adapter or a DVI to Video Adapter, contact an Apple Authorized Reseller, visit an Apple Store retail location, or go online to the Apple Store at www.apple.com/store. For more information about connecting a display, see the guidelines in Chapter 3, "Using Your Power Mac G5." Step 4: Connect an Ethernet cable To access the Internet or a network, connect one end of an Ethernet cable to either of the Ethernet ports on the back of your Power Mac G5. Connect the other end to a DSL modem, cable modem, or an Ethernet network. Gigabit Ethernet ports 8 Chapter 1 Getting Started Step 5: Connect the keyboard and mouse Connect the keyboard cable to one of the USB ports (d) on the computer or on your display. Plug the mouse cable into a USB port on the keyboard. Plug the mouse into either USB port located on the back of the keyboard. You may see several strips of clear plastic film on the inside of the side panel and chassis (used to protect the side panel during shipment). Open the side panel and remove the film. Keyboard Mouse Note: If the keyboard cable is not long enough to reach a USB port on your computer, you can use the keyboard extension cable that came with your computer. Apple keyboard extension cable Using a Wireless Keyboard and Mouse If you purchased an Apple Wireless Keyboard and an Apple Wireless Mouse with your Power Mac G5, follow the instructions that came with the keyboard and mouse to set them up with your computer. Step 6: Turn on your Power Mac G5 Press the power button (®) on the front of the computer to turn it on. With some Apple displays, you can also turn on the computer using the display's power button. If your display must be turned on separately, turn it on by pressing its power button. Chapter 1 Getting Started 9 Need Help Setting Up? If you don't see anything on your screen or you think your computer did not start up properly, check the following:  Is the computer plugged into a power source? If it's plugged into a power strip, is the power strip turned on?  Is the power cord securely plugged into the back of the computer?  Are the keyboard and display cables connected correctly?  Is the display turned on? Are the brightness and contrast controls on the display adjusted correctly? If your display has brightness and contrast controls, adjust them.  If you still don't see anything on your screen, restart your computer. Press and hold the computer's power button for approximately 5 seconds until the computer turns off. Press it again to turn on the computer.  If you see a blinking question mark on the screen or see a series of flashes from the status light when you turn on the computer, see Chapter 5, "Troubleshooting," on page 69. Next Steps The first time you turn on your computer, Setup Assistant starts. Setup Assistant helps you enter your Internet and email information and set up an account on your computer. If you have another Mac, Setup Assistant can also help you transfer files, applications, and other information from your old Mac to your new Power Mac G5. Transferring Information to Your Power Mac G5 You can use Setup Assistant to automatically transfer information from another Mac to your new Power Mac G5. To transfer information, make sure of the following:  Your other Mac must have built-in FireWire and support FireWire Disk Mode.  Your other Mac must have Mac OS X v10.1 or later installed.  You must have a FireWire cable to connect the two computers. Setup Assistant takes you through the process of transferring your information--just follow the onscreen instructions. Transferring information to your Power Mac G5 does not affect the information on your other Mac. You can transfer:  User accounts, including preferences and email  Network settings so that your new computer is automatically set up to work with the same network settings as your other Mac  The Applications folder so that the applications you used on your other Mac are now on your new Power Mac G5 (you may have to reinstall some of the applications you transfer)  Files and folders stored on your hard disk. This gives you easy access to the files and folders you used on your old Mac. 10 Chapter 1 Getting Started If you don't use Setup Assistant to transfer information when you first start up your Power Mac G5, you can do it later using Migration Assistant. Open the Applications folder, open Utilities, and double-click the Migration Assistant icon. Note: If you transfer information later using Migration Assistant, make sure FileVault is turned off on the older computer. To turn off FileVault, choose Apple () > System Preferences, click Security, and follow the onscreen instructions. Setting Up Your Power Mac G5 to Connect to the Internet If you didn't transfer your user account and network settings information, Setup Assistant takes you through the process of configuring your Power Mac G5 and setting it up to connect to the Internet. For home users, Internet access requires an account with an Internet service provider (ISP) and fees may apply. If you have an Internet account, see Appendix C, "Connecting to the Internet," on page 89 for information you'll need to enter. More Information For more information about using your Power Mac G5, see the following: To learn about... Using a specific hardware ...