Ascotel Office terminals by ascom Function Overview www.ascom.com/pbx 20321641en_ba_b0 Contents Contents What is this document about? . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Supplementary Features for More Efficiency . . . . . . . 8 Personalizing Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Other Features Line .Keys . Deska. . Operator . . . You Want Team Member . .inof Call . . . .a. Call . . . Situations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Are Away Your Phone as .Efficiently in Special . . . . . . . Using from Your a a Convenient Way. anMaking Console to Use. Functions . Your Phone . ... .. */# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Defining Functions. Properties Configuring Line the. Abbreviated Management . System Phone the the Operator Console. . . . . . . . . . . . SettingBookRinging Functions Basic Settings of. Keys. . . . . . . . . . Dialling Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Phone Management . Keys Terminal Model Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Reference to Other Documents . . . . . . . . . . . . . . . . . . . . . . 40 2 What is this document about? What is this document about? Availability of Functions Usually the most convenient way to activate the functions on your phone is to use the Foxkey. This applies in particular to phones with an integrated display whose Foxkey is assigned with a multitude of useful functions to suit every situation. The following applies irrespective of whether a phone has a display or a corresponding Foxkey allocation: You can activate any of the functions supported by the system by using */# procedures on your phone. This also applies to all other commercially available ISDN and analogue telephones. Information on All the Functions Unlike the Operating Instructions the Functions Guide contains a description of all the functions supported by the system. The following pages contain two overviews of these functions: · Using Supplementary Features for More Efficiency · Personalizing your Phone These two overviews tell you which functions are provided by the system for each particular application. The functions are categorised according to application and are sorted according to importance. 3 Functions for Comfort Operation Functions for Comfort Operation You Want a Convenient Way of Making a Call.......................................... 8 Dialling by Name ­ Quickdial.............................................................................. 8 Dialling by Name................................................................................................ 8 Dialling with the Alpha Keyboard ....................................................................... 8 Dialling from the Call List ................................................................................... 8 Dialling from the List of Answered Calls ............................................................. 8 Using Abbreviated Dialling ................................................................................. 8 Dialling with a Configurable Key ­ Number Key ................................................. 9 Dialling with a Configurable Hotkey ................................................................... 9 Dialling with the Notepad .................................................................................. 9 Request Callback................................................................................................ 9 Sending/Cancelling a Callback Message ............................................................. 9 Answering Call Waiting.................................................................................... 11 Intruding on an Internal Subscriber................................................................... 12 Initiating an Announcement............................................................................. 12 Receiving an Announcement............................................................................ 12 You Want to Use Functions in a Call ........................................................... 8 Enquiry Call during an Active Call..................................................................... 10 Brokering between an Enquiry Call Party and Your Call Partner ........................ 11 Transferring a Call Partner ................................................................................ 11 Parking a Call Partner....................................................................................... 11 Setting up a Conference Call............................................................................ 11 Saving the Info Line onto the Notepad ............................................................. 12 You Are Away from Your Desk ................................................................... 8 Using the Absence Key....................................................................................... 9 Diverting a Call ................................................................................................ 10 Forwarding a Call............................................................................................. 10 Leaving a Message ........................................................................................... 16 Locking your Phone.......................................................................................... 16 Unlocking your Phone ...................................................................................... 16 You Are a Team Member ............................................................................. 8 Using the Team Key ......................................................................................... 12 Calling a Team Partner ..................................................................................... 12 Substituting for a Team Partner........................................................................ 13 Initiating an Announcement to a Team Partner ................................................ 13 You Want to Use Your Phone Efficiently in Special Situations................. 8 Sending a Message .......................................................................................... 15 Reading a Message .......................................................................................... 15 Answering or Rejecting a Callback Message ..................................................... 15 Picking up a Call .............................................................................................. 15 Using the DTMF Mode ..................................................................................... 16 4 Functions for Comfort Operation Unlocking the Phone for One Call.................................................................... 17 Paging an Internal Subscriber........................................................................... 17 Answering a Pager........................................................................................... 17 Answering a General Call ................................................................................ 17 Tracing Malicious Calls..................................................................................... 18 Switching Networks......................................................................................... 19 You Are Using Line Keys.............................................................................. 8 Answering a Call on a Line Key ........................................................................ 13 Making a Call via a Line Key ............................................................................ 13 Parking a Call Partner on a Line key ................................................................. 13 Switching Active Lines ..................................................................................... 13 You Are Using Your Phone as an Operator Console ................................. 8 Answering a Call on the Personal Key .............................................................. 13 Answering a Call on a Line Key ........................................................................ 14 Making a Call via the Personal Key................................................................... 14 Making a Call via a Line Key ............................................................................ 14 Parking a Call Partner on a Line Key................................................................. 14 Transferring an Exchange Line ......................................................................... 14 Activating a Substitution for the Operator Console .......................................... 14 Phoning with a Two-Company System ............................................................. 15 Answering Calls to a Two-Company System .................................................... 15 Other Features .............................................................................................. 8 Logging into or out of a User Group ................................................................ 16 Using Appointment Reminder Calls.................................................................. 17 Deactivating Active Services ............................................................................. 18 Intruding in a Call ............................................................................................ 18 Selecting a Cost Centre before a Call............................................................... 19 Transferring an Exchange Line ......................................................................... 19 Announcements for Waiting Callers................................................................. 19 Activating/Deactivating Functions by Remote Control ...................................... 20 Follow Me ....................................................................................................... 20 Control Relays ................................................................................................. 20 Do Not Disturb ................................................................................................ 20 Routing Calls and Functions via User Groups.................................................... 21 Taking Over a Call ........................................................................................... 21 Open Door ...................................................................................................... 21 5 Telephone Settings Telephone Settings Basic Settings .............................................................................................. 22 Setting the Display Contrast ............................................................................. 22 Setting the Persistence of the Display Backlighting ........................................... 22 Configuring the DTMF Mode ........................................................................... 22 Setting the System Parameters on the phone ................................................... 22 Selecting a Language ....................................................................................... 22 Setting the Volume during a Call...................................................................... 23 Using the Headset............................................................................................ 24 Changing the Code.......................................................................................... 24 Entering the Display Text for the Idle State ....................................................... 24 Selecting the Banner Page for the Idle State ..................................................... 24 Automatic Handsfree Mode ............................................................................. 25 Setting the Alpha Keyboard to Your Language........................................ ...