User manual ASCOM OFFICE 130PRO

Ascotel Office Terminals by a Office 130/130pro Operating instructions Congratulations! Congratulations on the purchase of your Ascom Office 130/130pro. This handset affords you the freedom of movement you desire. The digital technology of the Office 130/130pro guarantees excellent speech quality. Contents Operation and display elements..................1 Concept of operation .................................3 Safety Advice..............................................5 Installation and putting into service ............7 Before you telephone for the first time.....10 Telephoning..............................................12 Using the extended-feature functions .......17 Programming your telephone ...................28 Troubleshooting........................................39 Function codes .........................................40 Index ........................................................44 I English 1 13 2 12 3 11 3 M C 1 4 GH 2 I 3 5 JK 4 5 DE AB C F MN 6 6 WX L O PQ 7 8 9 TU RS V 0 10 YZ 9 7 8 II Operation and display elements 1 LED Visual display during call, incoming message and in handsfree / open listening mode. Display The backlit display consists of 3 lines of text, each with 15 symbols/characters. The first line consists only of symbols, the two others consist of information or menu options. Foxkeys The current function is indicated in the bottom display line. C/End key (delete / correct or disconnect key) Delete / correct or disconnect key (clear). Return to previous menu option or to the idle state. Seizure for dialling anew. i-key (information key) Pressed to obtain further information (active i-symbol). Keypad with 0 to 9 (A to Z), * and # Used for entering characters, selecting extended-feature functions utilising */# procedures. Input of names and/or texts in alpha mode. The keypad is backlit1). Hotkey Freely-programmable key for up to 6 numbers/names or functions. Charge socket1) For direct-charging the inserted batteries with the appropriate plug-in power supply2). Headset socket1) For connecting a headset2) to the handset. Loudspeaker key Switches the loudspeaker respectively the handsfree mode on/off. Call key Has the same effect as lifting or replacing the handset of a corded terminal. Also used for switching on the handset. M-key (menu key) This key is used to search for a menu option you desire. It operates cyclically, i.e. each depression of the menu key will scroll you through the menu options. Volume adjustment keys Adjust the volume during conversation in handset or in handsfree / open listening mode. 1) Office 130pro only 2) Optional accessory 2 3 4 5 6 7 8 9 10 11 12 13 III Specifications subject to change without notice. The usable services and features depend on the installed software release. 20317845en_ba_a0 Operation and display elements Special display symbols Charge state of batteries a b/ c d e m H G F E I Battery icon full: Battery icon 3/4 / 1/2: Battery icon 1/4, slowly blinking: Battery icon empty, slowly blinking + warning tone: Fast-blinking battery icon: Antenna symbol Not displayed: Continuous display: Charge is ok, handset is ready for operation. Batteries are almost charged / half charged Charge is low (warning) Charge is very low Batteries are being charged Outside of radio coverage range Ready for incoming and outgoing calls. Quality of the radio connection (only on idle display) Very good connection quality Good connection quality Telephone calls possible, interference probable Telephone calls possible only in part, severely restricted No telephone calls possible You can also obtain the connection quality reading using "Long Click 4". The number of the relevant radio unit is displayed at the same time. A (B, C, D) Continuous display: Blinking: Handset is registered and ready for operation in system A (B, C, or D). Handset is not ready for operation. Handset is not registered in any system. Alpha dial feature is activated ABCD ABC i j Blinking: Continuous display: Supplementary information (accessed by pressing i-key) A function stored under the Hotkey/Foxkey is active. 20317845en_ba_a0 1 English Operation and display elements M o/ n P l h v Further menus (trigger with M-key) Microphone on/off Programming mode Handsfree or open listening active Continuous display: Blinking: Trembler on Connection made Visual signal indicating a call LED signalling In addition to acoustic signalling, Office 130 also features visual signalling via a light emitting diode (LED). There are three different ways of signalling, each indicating a particular operating state: ­ ­ ­ Slowly blinking: Fast blinking: Interval blinking: During a call or receipt of a message Re-entry into radio range within 20 seconds of disconnection Handsfree or open listening is active Other symbols on the information or menu line: 12¥ S U | Scrolling forwards through a list (the digit shows the entry's number) Call for user group (internal subscriber group) Diverted call Function is active 2 20317845en_ba_a0 Concept of operation You can program your new handset to meet your own requirements. Besides mobility, it offers you every telephony function you could wish for. The menu technique and the clever Foxkeys see to that. To make full use of the extended-feature functions, please refer to the chapter "How to program your telephone" and the special programming instructions. Note: The number of characters used for individual menu items depends on the software and the PBX type (applies to all the operating instructions). General rules of operation There are two types of menus: ­ Everyday operating menus for telephony functions. ­ Programming menus for setting your telephone to meet your requirements. Display in idle state In the idle state the display features a number of symbols, the quality indicator, the date and time as well as a personal standby text (e.g. name, department, tel. no., etc.). (The display immediately switches to "Discreet" or to "Enqui" "Micro" if a call comes in or during a call.) Press the M-key (briefly once or several times) to proceed to the menu option you desire. --> --> --> ----------------> A "Long click" of the M-key (at least 2 seconds) takes you to the programming mode. ----------------> A "Long click" of the Foxkey under "¥" changes the search direction to "ß". Idle state Call up the desired menu using the M-key 10.Apr 11:55 M M M M M 1) Office 130pro only 20317845en_ba_a0 Press M-key once 10.Apr ABC 10.Apr Div. 11:55 Redial 11:55 Discr Press M-key a second time Press M-key a third time 10.Apr 11:55 Pick_up Page 10.Apr 11:55 Msg. Announ 10.Apr 11:55 Programming 3 Press M-key a fourth time Press M-key a fifth time English Concept of operation Entering names or texts in alpha mode There are letters and symbols on the * key, the # key and the numeric keys to allow you to enter names or texts in alpha mode. After selecting a particular menu item (e.g. storing names in the private file) the system automatically returns to alpha mode. Key 1 2 3 4 5 6 7 8 9 0 * # Examples: Symbol A D G J M P T W + * SPACE . B E H K N Q U X 0 / # ? C F I L O R V Y ( 1 2 3 4 5 6 S 8 Z ) 7 9 1x key 3 = D, 2x key 3 = E, 3x key 2 = C, 1x key 8 = T 4x key 8 = 8, 1x key 0 = +, 1x key # creates a blank space "Long click" functions A "long click" is a click on a key which you keep pressed for at least 2 seconds. This makes it possible to directly skip to certain menus, show information on the display or immediately carry out certain functions. "Long click" 0 1 2 4 5 6 8 9 # M C Function Handset off Set PBX system Display IPEI and PARK Connection quality SW version number Charge state Key lock (variant 1) Key lock (variant 2) Tone dialling (DTMF) on Set display contrast Programming mode Return to the previous menu Trembler on Hotkey programming Programming of Foxkeys Change search direction Page 35 11 11 1 11 9 31 31 22 10 3, 23 30 38 32, 33 34 3 4 20317845en_ba_a0 Safety advice Read this operating instructions booklet carefully and keep it in a safe place. Please make a thorough study of the safety advice presented here. Not following these guidelines may be hazardous and may violate existing laws. Medical devices Your telephone should not be used near pacemakers, hearing aids or other personal medical devices of this type. Availability of service The base network is not always available. Do not depend on a mobile phone as your only means of communication in critical situations. Ambient conditions Only use your telephone in a temperature range from +5°C to approx. +40°C. Avoid exposing it to direct sunlight and other heat sources. Protect your telephone from moisture, excessive dust, aggressive liquids and vapours. Do not place your telephone near electromagnetic fields (electrical motors, household appliances). The voice quality could be reduced. Avoid positioning it close to computers, radios, TVs, video players and phones, in order to avoid noise during a call . Do not use your telephone in areas where there is a risk of explosions. Do not use your telephone in areas where blasting work is going on. Observe the restrictions and follow the pertinent regulations. Maintenance and repairs Use original accessories only. Call on an expert to do installation and repairs. Never touch the recharging contacts with optioned, metallic and/or greasy objects. Clean your telephone with a soft, slightly moist or antistatic cloth. Do not use cleaning solvents or other chemical substances. 20317845en_ba_a0 5 English Safety advice Important information There is a constant code exchange between radio base and handset to ensure that no one with another handset can telephone at your expense. If the codes do not match, the call is disconnected or no connection is established. Locking the keypad Your handset can be locked to prevent the accidental activation of keys. You can still receive calls using the Call key. The keypad must be unlocked before outgoing calls can be made. Changing the code/password When the handset is turned on for the first time, the code/password is "0000". We recommend that you immediately programme a personal code consisting of 2 to 10 digits so the personal settings of your handset and the data stored in it are protected from unauthorized use. Batteries The handset is supplied with two rechargeable batteries. · · · · · Using other types of batteries or non-rechargeable batteries/primary cells may be hazardous and could cause your phone to malfunction or be damaged. Always insert the batteries in the correct position! Do not immerse batteries in water or throw into a fire. For the charging base and for direct charging1) use only the plug-in power supply provided with the telephone. The batteries must be charged for at least 9 hours without interruption before being used for the first time. Notes · Batteries may become warm during charging; this is normal and perfectly safe. · It takes several days for batteries to reach their full capacity and thus the full standby and calling time. After a prolonged period of non-use as a result of a power shutoff (e.g. while you are on holiday), the handset (i.e. the batteries) should be recharged prior to being used again. Please dispose of defective batteries correctly (they are not household refuse). 1) Office 130pro only 6 20317845en_ba_a0 Installation and putting into service Contents of package, handset The following items are included with your telephone in the package: · · · · Handset Clip M C 2 batteries Operating instructions booklet 1 4 G HI 2 3 5 JK DE AB C F MN 6 L O WX PQ 7 8 9 TU RS V 0 YZ Bedienungsanleitung Mode d'emploi Istruzioni per l'uso Operating instructions Contents of package, charging base · Plug-in power supply for charging base Charging base · Connecting the plug-in power supply Feed the cord through the channel, placing it under the tabs so that it cannot be pulled out. The cord can be routed through any one of the four outlet positions shown. Connecting the headset and the plug-in power supply for direct charge1) On the inside of the clip there are cable retention tabs to prevent the headset cable from being pulled out. 1) Optional accessory; for connection to Office 130pro only 20317845en_ba_a0 7 English Installation and putting into service Optional accessories · · · · · Headset1) Leather case Replacement clip Spare batteries Plug-in power supply for direct charge1) 1) For connection to Office 130pro only 8 20317845en_ba_a0 Installation and putting into service Installation and charging of battery packs in handset Installing the batteries 1. Remove the battery compartment cover of the handset by applying light pressure to the lateral ribs and then pulling it downward. 2. Insert the two batteries in the compartment as indicated in the figure. Make sure the poles are placed as shown in the compartment. 3. Slide the cover to the handset battery compartment over the batteries until it snaps audibly into place. Warning When inserting the batteries be sure to maintain correct polarity as shown. Incorrect insertion of the batteries may damage your handset. Charging the batteries The batteries are delivered uncharged. To charge them, place the handset in the charging base. For direct charging (charging the batteries without the charging base) connect the plug-in power supply directly to the handset1). Charging takes Note Press "Long click 6" to show the charge state. After a change of batteries, reliable information on the charge state is only available after 10­15 minutes charge time. 1) Office 130pro only 20317845en_ba_a0 9 English One battery charge lasts for approx. for approx. approx. approx. 120 12 1 4 hours of standby or hours of talk time hour for 1 day in use hours for a full charge Before you telephone for the first time Setting the display language The language spoken in the area is usually preset in your handset. If you prefer another one, you can select among several different languages. *Lang ¥ M Press the M-key repeatedly in programming mode1) until, "*Language" appears. (look for the "*" symbol with a foreign language). Press the Foxkey under "*Language". By pressing the Foxkey under "¥" select the desired language. Confirm the selected language by pressing the Foxkey under "Ok". Press the C/End key to return to the standby display. Ok C Setting the display contrast For improved legibility of the display under various light conditions, you can change the display contrast. # ¥ OK "Long click" the # key to skip to the menu item "Contrast". Press the Foxkey under "¥" repeatedly until the desired contrast is obtained Press the Foxkey under "OK" to confirm the contrast setting. Register the PBX system You can register your handset for as many as 4 different PBX systems (A, B, C, D). So, you can be reached on your handset even while you are at a branch of your company. System M Delete Press the M-key repeatedly in programming mode1) until "System" appears. Then press Foxkey under "System". "Auto" or the current system (A, B, C, or D) will appear in the display. Press the M-key. If "Register: A" and "Delete" appear, the handset is registered with PBX system "A" (this registration could be canceled by pressing the Foxkey under "Delete"). Using the Foxkey under "¥", the handset can be registered with another three PBX systems (B, C or D). The display then changes to "Register: B (C or D)" and "New". Pressing the Foxkey under "New" and "Home" causes the handset to be registered in system "B" (provided this is allowed and the system is available). M ¥ New Home 1) See section Programming mode, page 23 10 20317845en_ba_a0 Before you telephone for the first time New GAP 1 4 7 2 5 8 0 3 6 9 Ok The handset can also be registered with a PBX system from a different manufacturer by using GAP (Generic Access Profile) and the required "Authentication code. Press the Foxkey under "New" and "GAP". When "AC: _____" appears, enter the authentication code and acknowledge by pressing the Foxkey under "Ok". GAP log-on, compatibility with other DECT products Ascotel DECT supports all the basic telephony features as defined in the Generic Access Profile (GAP) standard (end 1997 version). They include setting up and clearing down outgoing and incoming calls, inquiry call, DTMF and */# procedures. In other words: · You can log on and use your DECT system terminal on a third-party PBX. The only requirement to be able to use all the basic features defined in the GAP standard is that they are fully implemented on the relevant PBX. · Third-party DECT handsets that comply with the GAP standard can also be logged on to and used on your system. However, they will provide only the functionality limited by the GAP standard and not the same quality of radio connection. In particular the software for Mobility Management with handover/roaming is virtually fully dependent on the handset used and cannot be adapted 100% to your system. Setting the PBX system System M ¥ Ok Press the M-key repeatedly in programming mode1) until "System" appears. Then press Foxkey under "System". "Auto" or the current system (A, B, C, or D) will appear in the display. Select the desired system or ,,Auto" with the Foxkey under "¥" and confirm by pressing "Ok". (If more than one system is available, and "Auto" is selected the handset automatically establishes a connection with the system that offers the best radio connection.) Notes · With "Long Click 1" (min. 2 seconds) you can switch your handset over to the next available PBX system (A, B, C or D). Provided the switchover is not set on "Auto", manual switchover of the PBX system is compulsory to ensure that your handset is ready to operate in the new PBX system. · "Long Click 2" is used to display the International Portable Equipment Identity (IPEI) and PARK (Portable Access Right Key). · "Long Click 5" displays the software version number of the handset along with the date. 1) See section Programming mode, page 23 20317845en_ba_a0 11 English Telephoning Answering an incoming call An incoming call is signalled on the handset. If the handset is not in the charging base, simply press the Call key to answer the call. Or The handset is in the charging base. The call can be answered directly by lifting the handset (see "How to program your telephone", "Direct seizure"). Note The call can also be answered by activating the handsfree mode (see "Handsfree mode"). Pick up a call Under "Pick_up" the system offers you "Sub" (Subscriber), "Bell" (Central bell with coded ringing) and "Page" (paging system). To answer for instance a call directed to a terminal of a absent subscriber, press the M-key repeatedly until "Pick_up" appears, press the Foxkey at this position and enter the subscriber number of the called terminal. During the call During a call, you can use the M-key to execute other functions, for example, initiating an enquiry call, muting the microphone ("Mic mute"), switching the volume on the receiver from "Quiet" to "Loud" (or vice versa) Press the M-key once or twice in order to execute other functions. M Ending a call A call is ended by pressing the Call key, the C/End key or by returning the handset to the charging base. Of course, the party you are talking to can also end the call. The handset returns to idle state shortly afterwards. Adjusting the receiver volume during a call The volume can be set to "loud" "medium" or "quiet" via the volume adjustment keys on the side of the handset or via the menu. Quiet Loud M Press the M-key repeatedly until "Loud" appears. Press the Foxkey under "Loud" or "Quiet" once or several times. Note The new setting is retained until changed back. 12 20317845en_ba_a0 Telephoning Handsfree mode Handsfree mode allows you to make a call without having to hold the handset (e.g. while it is in the charging base). Furthermore, several people can take part in a call. Before call setup or during a call, press the Loudspeaker key and adjust the volume as desired. Note · You can answer a call directly by activating handsfree mode: ­ The handset is in the charging base: press the Loudspeaker key or the Call key. ­ The handset is not in the charging base: press the Loudspeaker key. In the case of long-distance calls or in a noisy environment, the quality obtained in handsfree mode may not be optimal. If this is the case, continue the call in "normal mode": ­ The handset is in the charging base: as soon as it is removed, the handset automatically changes to "normal mode". ­ The handset is not in the charging base: press the Loudspeaker key to quit handsfree operation without ending your call. In handsfree mode the call is not terminated when the handset is placed in the charging base. If handsfree mode is active and the handset is in the charging base, to end a call press the Loudspeaker key or the Call key. · · · Open listening In the open listening mode, information services (e.g. currency exchange rates) can be called up and listened to at the same time by several people in the room. In this way, particularly in a noisy environment, reduction of the loudspeaker volume is avoided. (Note: open listening corresponds to handsfree operation with the microphone switched off. Open listening can only be activated via handsfree mode.) Press the Loudspeaker key to activate open listening. Mikro Press the Foxkey under "Microphone" to activate open listening and adjust the volume as desired. Note To reactivate handsfree mode, press the Foxkey under "Microphone" again. 20317845en_ba_a0 13 English Telephoning Dialling with dialling preparation Dialling preparation reduces the chance of misdialling. Without pressing the Call key or the Loudspeaker key beforehand, enter the desired number, check it and make any corrections using the C-key. Then press the Call key or the Loudspeaker key. It is only at this point that the number is dialed. Dialling using digits This is just like traditional dialling, but dialling is not commenced until you press the Call key or the Loudspeaker key. 1 4 7 2 5 8 0 3 6 9 or Enter digits and press the Call key or the Loudspeaker key. Dialling using repeat dialling function (redial) The numbers and the names of up to the last 10 subscribers called are stored in the "Last Number Redial" memory. Redial M ¥ Press the M-key. Press the Foxkey under "Redial". The display shows the number and possibly the name of the last subscriber called. Press Foxkey under "¥" until the number of the desired subscriber appears. Press the Call key or the Loudspeaker key. or Note The i-symbol refers to additional information, which you can call up by pressing this key. Dialling using the Hotkey You can store up to 6 names/numbers of frequently called subscribers in the Hotkey memory. Press the Hotkey repeatedly until the desired name is displayed. Meier or Press the Foxkey under the desired name and then press the Call key or the Loudspeaker key. 20317845en_ba_a0 14