Ascotel Office terminals by ascom Office 45 Office 45pro Operating Instructions with safety information www.ascom.com/pbx/ascotel/terminals 20321625en_ba_a0 Operating and Display Elements Operating and Display Elements 20 22 24 21 23 25 1 2 3 4 56 A: B: C: D: 35¡ AB CD EF AB CD EF GH IK LM OP QR AB CD EF GH IK LM OP QR ST UV WX YZ AB CD EF GH IK LM OP QR ST UV WX YZ 12 34 56 78 90 AB CD EF GH IK LM OP QR ST UV WX YZ 12 34 56 78 90 12 34 GH IK LM ST AB C OP QR ST UV WX YZ 12 34 56 78 90 UV WX YZ AB CD EF 56 12 34 56 78 90 AB CD EF GH IK LM OP QR 78 90 GH IK LM ST OP QR ST UV WX YZ 12 34 Åoe UV WX YZ 56 12 34 56 78 90 78 90 25¡ 20¡ MENU ABC END 1 4 7 PQR 2 5 8 TUV ABC 3 MNO DEF GHI JKL 6 Z S WXY 9 0 13 15 13 19 11 18 17 16 14 10 12 11 10 9 8 7 www.ascom.com/pbx/ascotel/terminals 2 20321625en_ba_a0 Operating and Display Elements 1 Display1) · A: List display · B: Status line/symbols · C: Information · D: Foxkey functions 11 Write-on label 12 Loudspeaker 13 Volume/cursor keys · Adjusts volume, moves cursor 2 Foxkey Multifunction key: · Short: Activates allocated function · Long: Configures Foxkey 14 Redial key · Short: Calls up numbers last dialled · Long: List of answered calls 15 Code key Locks phone with personal code 3 4 5 6 Entry-Selection keys Highlights list entries 16 Microphone key Handsfree or handset microphone off/on Scroll keys Scrolls through list entries 17 Loudspeaker key Loudspeaker on/off Info key Calls up further information Menu key Menu access key · Short: Scrolls through Foxkey functions · Long: Configuration mode MENU 18 Hook switch 19 Handset cradle 20 END key Short: END · In a call: Disconnects, ready for dialling · Menu/configuration: Goes up1 step without saving Long: · Goes into idle state mode without saving 7 8 9 Handsfree microphone Indicator LED · Flashing: Call · Lit: Callback, message,report Keypad Enters digits or letters (in text mode) 21 Correction key Deletes last character 10 Configurable keys with LED Configurable as: Number key: · 1x short:Calls up first phone number · 2x short:Calls up second phone number · Long: Configures key Function key: · 1x short: Activates function · 2x short: Deactivates function · Long: Configures key Team key: · 1x short: Makes call or answers call · 2x short: Makes announcement to team partner · Long: Configures key Line key: · Short: Seizes line 1) Display backlighting on 45pro 22 Phone book key Lists phone numbers in private phone book 23 Notepad key · In a call: Stores call partner's phone number · Idle state: Lists stored phone numbers 24 Absence key Configured for call diversion Configurable as number key or function key 25 Alpha key ABC Idle state: · 1x short: Dialling by name in all phone books · 2x short: Dialling by name in private phone book only To edit: Switches between digit input and character input 20321625en_ba_a0 3 Operating and Display Elements Display symbols 4v M Ms T Scrolls up (figure indicates entry number) Microphone switched on Handsfree mode activated Function activated (Foxkey) Text mode activated 4V m s i Scrolls down (figure indicates entry number) Microphone switched off Loudspeaker activated Information available A b I E a Note Company A (2-company system) Call Internal call External call Call successfully transferred B B P H Company B (2-company system) Re-call (if transfer attempt failed) Parked call (park) Call on hold (hold ) For a detailed description of the operating and display elements, please refer to the section "Using the Display and Operating Elements". 4 20321625en_ba_a0 Contents Contents Operating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Receiving and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Using the Display and Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Using Supplementary Features for More Efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 You Want a Convenient Way of Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 You Want to Use Functions in a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 You Are Away from Your Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 You Are a Team Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 You Want to Use Your Phone Efficiently in Special Situations. . . . . . . . . . . . . . . . . . . . . . 31 You Are Using Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 You Are Using Your Phone as an Operator Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Personalizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Setting the Ringing Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Phone Book Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Configuring the Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Configuring Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Defining Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Configuring the Operator Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Configuring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Alpha Keyboard and Extended Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Installation and First-Time Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 */# Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Menu Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Reference to Other Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 20321625en_ba_a0 5 Equipment Provided Equipment Provided Phone Handset Handset cradle Phone cord 35¡ 25¡ 20¡ M ABC END 1 4 7 PQRS 2 5 8 TUV ABC 3 MNO DEF GHI JKL 6 WXYZ 9 0 Handset cord 2 attachment tabs for optional equipment Power adapter1) for backlit display 1) 45pro only ­ country-specific design Optional Equipment Optional Equipment Alpha keyboard Extended keypad Different coloured keypad cover Headset 35¡ 25¡ 20¡ 6 20321625en_ba_a0 Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions. Maintenance Use original accessories only. Make sure all installation and repair work is carried out by a specially qualified technician. Always use a soft, moistened or antistatic cloth to clean your telephone. Do not use chemicals or other chemical products. Ambient conditions Do not operate the phone outside the temperature range of +5 °C to approx. +35 °C. Avoid direct sunlight and other sources of heat. Protect your phone against the wet, excessive dust, corrosive liquids and steam. Do not expose your phone to electromagnetic fields (electric motors, household appliances). The speech quality could be affected. To prevent interference, avoid placing your phone in the immediate vicinity of computers, radios, TV sets, VCRs and other telephone sets. Disposal Be sure to dispose of your phone and its packaging in an environmentally compatible way; alternatively send it back to your supplier or servicing agent. Exclusion of Liability This product is manufactured in accordance with ISO 9001 quality criteria. This product and the user information supplied with it have been produced with the utmost care. The product's functions have been tested and approved after comprehensive conformity tests. Nonetheless errors cannot be entirely excluded. The warranty is limited to the replacement of defective hardware. The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use or any other faulty behaviour on the part of a product. Liability for loss of profit shall be excluded in any case. 20321625en_ba_a0 7 Receiving and Making Calls Receiving and Making Calls Receiving a Call This section explains how you can answer a call. Answering a Call Your phone rings and the indicator LED flashes. To answer the call: Pick up the handset. ­ or ­ Press the Loudspeaker key. The handsfree mode is activated. Note The caller's number appears on the display if it was transmitted. The caller's name is also shown if the number is in the phone's or system's memory. If there is not enough space on the display, a "+" appears. Use the Info key to display more information. Ending the Call To end the call: The call duration is automatically displayed after the call is ended. You can also call it up using the Info key. The call charges of outgoing calls are displayed after the call is ended ­ if this feature is supported by your provider. Put the handset on-hook. ­ or ­ If you used the handsfree mode, press the Loudspeaker key. ­ or ­ END Press the END key. The display shows "Enter number". Note After pressing the END key, the phone is ready to accept a number. 8 20321625en_ba_a0 Receiving and Making Calls Making a Call This section explains various ways of making a call. Dialling a Phone Number You want to enter a phone number to call someone. Enter the number using the digit keys. The display shows the number. Note Use the Correction key to delete wrong digits. Pick up the handset. The number is dialled. Using the Redial List You want to call someone you called recently. Your phone uses the redial list to automatically store the numbers of the persons you have called ­ including their names, if available. You can use the redial function to call these persons again. Press the Redial key. The first number on the redial list list is displayed. To scroll through the last 10 numbers (max.), press the Redial key. ­ or ­ Use the Scr ...