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User manual ASCOM OFFICE150
Diplodocs help download the user guide ASCOM OFFICE150.
This product, although classified under the brand ASCOM, may have been manufactured by SWISSVOICE after mergers, acquisitions, or a change in name.
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User guide ASCOM OFFICE150
Detailed instructions for use are in the User's Guide. Operation and display elements
1 LED
Visual call indicator
2
Hotkey
Freely-programmable key for up to 6 numbers/names or functions
3
Foxkeys
The current function is indicated in the bottom display line. Both Foxkeys are freely programmable.
4
Display
The backlit display consists of 3 lines of text, each with 12 symbols/characters. The first line consists only of symbols, the two others consist of information or menu options.
5
C/End key (deletion or correction key)
Deletion or correction key (clear). Return to previous menu option or to the idle state.
6
Loudspeaker key
Switches the loudspeaker on/off
7
Call key
Has the same effect as lifting or replacing the handset of a corded terminal. Also used for switching on the handset.
8
M-key (menu key)
This key is used to search for a menu option you desire. It operates cyclically, i.e. each depression of the menu key will scroll you through the menu options.
9
i-key (information key)
Pressed to obtain further information (active i-symbol).
10
Volume adjustment keys (not visible)
Adjust the volume during conversation.
11
Keypad with 0 to 9 (A to Z), * and #
Used for entering characters, selecting extended-feature functions utilising */# procedures. Input of names and/or texts in alpha mode. (Automatic switchover from numeric to alpha input following selection of corresponding menu option.) Example: 1 x key 2 = D, 2 x key 2 = E, 3 x key 1 = C, 2 x key 7 = T In alpha mode the #-key can also be used to create a space.
III
Specifications subject to change without notice. The usable services and features depend on the installed software release.
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Operation and display elements
Special display symbols Charge state of battery pack Not displayed: Blinking display: Blinking + warning tone: Antenna symbol Not displayed: Continuous display: Continuous display: Blinking: Blinking: Continuous display: Outside of radio coverage range Ready for incoming and outgoing calls Handset is registered and ready for operation in system A (B, C, or D). Handset is not ready for operation. Handset is not registered in any system. Alpha dial feature is activated Charge is ok, handset is ready for operation Charge is low (warning) Charge is very low
Supplementary information (accessed by pressing i-key) A function stored under the Hotkey/Foxkey is active or the vibrator is active. Further menus (trigger with M-key) Microphone switched off Programming mode Continuous display: Blinking: Connection made Visual signal indicating a call always present! English
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1
Operation and display elements
Other symbols on the information or menu line: 12¥ G D | Scrolling forwards through a list (the digit shows the entry's number) Call for user group (internal subscriber group) Diverted call Function is active
Quality of the radio connection (only on idle display) $$$$ $$$ $$ $ .... Very good connection quality Good connection quality Telephone calls possible, interference probable Telephone calls possible only in part, severely restricted No telephone calls possible
Note You can also obtain the connection quality reading using "Long Click 4". The number of the relevant radio unit is displayed at the same time.
2
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Operation: the menu system
You can program your new handset to meet your own requirements. Besides mobility, it offers you every telephony function you could wish for. The menu technique and the clever Foxkeys see to that. To make full use of the extended-feature functions, please refer to the chapter "How to program your telephone" and the special programming instructions. In addition to the non-acoustic call display with LED a call can also be indicated by a vibrator. The handset is splashwater-proof and dust-proof (IP 54). It is available for use in potentially explosive environments with explosion protection as per Eex ib IIC T4. General rules of operation There are two types of menus: Everyday operating menus for telephony functions. Programming menus for setting your telephone to meet your requirements. Display in idle state In the idle state the display features a number of symbols, the quality indicator, the date and time as well as a personal standby text (e.g. name, department, tel. no., etc.). (The display immediately switches to "Discreet" or to "Enqui" "Micro" if a call comes in or during a call.) Press the M-key (briefly once or several times) to proceed to the menu option you desire.
--> --> -->
----------------> A "Long click" of the M-key (at least 2 seconds) takes you to the programming mode. ----------------> A "Long click" of the Foxkey under "¥" changes the search direction to "ß". Idle state Call up the desired menu using the M-key 10.Apr 11:55 $$$$ 10.Apr 11:55 ABC Redial 10.Apr 11:55 Div. Discr 10.Apr 11:55 Pickup Page 10.Apr 11:55 Msg. Announ 10.Apr 11:55 Programming English
M M M M M
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Press M-key once
Press M-key a second time
Press M-key a third time
Press M-key a fourth time
Press M-key a fifth time
3
Safety advice
Read this operating instructions booklet carefully and keep it in a safe place. Please make a thorough study of the safety advice presented here. Not following these guidelines may be hazardous and may violate existing laws. Medical devices Your telephone should not be used near pacemakers, hearing aids or other personal medical devices of this type.
Availability of service The base network is not always available. Do not depend on a mobile phone as your only means of communication in critical situations.
Ambient conditions Only use your telephone in a temperature range from +5°C to approx. +40°C. Avoid exposing it to direct sunlight and other heat sources. The handset is splashwater-proof and dust-proof (IP 54).
Protect your telephone from aggressive liquids, and vapors. Do not place your telephone near electromagnetic fields (electrical motors, household appliances). The voice quality could be reduced. Avoid positioning it close to computers, radios, TVs, video players and phones, in order to avoid noise during a call .
Do not use your telephone in areas where there is a risk of explosions. The version with explosion protection complies with requirements as per Eex ib IIC T4.
Do not use your telephone in areas where blasting work is going on. Observe the restrictions and follow the pertinent regulations.
Maintenance and repairs Use original accessories only. Call on an expert to do installation and repairs. Never touch the recharging contacts with optioned, metallic and/or greasy objects. Clean your telephone with a soft, slightly moist or antistatic cloth. Do not use cleaning solvents or other chemical substances.
4
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Safety advice
Important information There is a constant code exchange between radio base and handset to ensure that no one with another handset can telephone at your expense. If the codes do not match, the call is disconnected or no connection is established. Locking the keypad Your handset can be locked to prevent the accidental activation of keys. You can still receive calls using the Call key. The keypad must be unlocked before outgoing calls can be made. Changing the code/password When the handset is turned on for the first time, the code/password is "0000". We recommend that you immediately programme a personal code consisting of 2 to 10 digits so the personal settings of your handset and the data stored in it are protected from unauthorized use. Battery The handset is supplied with a rechargeable battery. · · · Do not immerse the battery in water or throw into a fire. Use only the plug-in power supply delivered with the telephone for the charging base. The battery must be charged for at least 1 hour without interruption before being used for the first time.
Notes · The battery may become warm during charging: this is normal and perfectly safe. · It takes several days of use for the battery to reach its full capacity and thus the full standby and calling time. After a prolonged period of non-use as a result of a power shutoff (e.g. while you are on holiday), the handset (i.e. the battery) should be recharged prior to being used again. Please dispose of defective batteries correctly (they are not household refuse).
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5
English
Installation and putting into service
Contents of package, handset The following items are included with your telephone in the package: · · · · Handset Clip Battery Operating instructions booklet
Bedienungsanleitung Mode d'emploi Istruzioni per l'uso Operating instructions
Contents of package, charging base · · Plug-in power supply Charging base
Connecting the headset
Connecting the plug-in power supply Feed the cord through the channel, placing it under the tabs so it cannot be pulled out.
6
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Installation and putting into service
Installing the battery 1. Hold the handset with the clip facing downwards and insert the battery. 2. Press the battery and handset firmly together (see Figure) and slide the two locks outwards.
unlocked
locked
Charging the battery The battery is delivered uncharged. To charge the battery, you must place the handset on the charging base. If there is a second battery available, it can be charged without the handset being in the charging base. In the meantime the other can be used to operate the handset. LED display on the charging base: · · red green = = The battery is being charged The battery is charged English 7 for approx. for approx. approx. 80 8 1 hours of standby or hours of talk time hour
One battery charge lasts Charging takes
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Before you telephone for the first time
Setting the display language The language spoken in the area is usually preset in your handset. If you prefer another one, you can select among several different languages.
*Lang ¥
M
Press the M-key repeatedly in programming mode until, "*Language" appears. (look for the "*" symbol with a foreign language). Press the Foxkey under "*Language". By pressing the Foxkey under "¥" select the desired language. Confirm the selected language by pressing the Foxkey under "Ok". Press the C/End key to return to the standby display.
Ok
C
Register the PBX system
You can register your handset for as many as 4 different PBX systems (A, B, C, D). So, you can be reached on your handset even while you are at a branch of your company.
System
M
Delete
Press the M-key repeatedly in programming mode until "System" appears. Then press Foxkey under "System". "Auto" or the current system (A, B, C, or D) will appear in the display. Press the M-key. If "Register: A" and "Delete" appear, the handset is registered with PBX system "A" (this registration could be canceled by pressing the Foxkey under "Delete"). Using the Foxkey under "¥", the handset can be registered with another three PBX systems (B, C or D). The display then changes to "Register: B (C or D)" and "New". Pressing the Foxkey under "New" and "Home" causes the handset to be registered in system "B" (provided this is allowed and the system is available).
M
¥
New
Home
8
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Before you telephone for the first time
New GAP
1 4 7 2 5 8 0 3 6 9
Ok
The handset can also be registered with a PBX system from a different manufacturer by using GAP (Generic Access Profile) and the required "Authentication code. Press the Foxkey under "New" and "GAP". When "AC: _____" appears, enter the authentication code and acknowledge by pressing the Foxkey under "Ok".
GAP log-on, compatibility with other DECT products Ascotel DECT supports all the basic telephony features as defined in the Generic Access Profile (GAP) standard (end 1997 version). They include setting up and clearing down outgoing and incoming calls, inquiry call, DTMF and */# procedures. In other words: · You can log on and use your DECT system terminal on a third-party PBX. The only requirement to be able to use all the basic features defined in the GAP standard is that they are fully implemented on the relevant PBX. · Third-party DECT handsets that comply with the GAP standard can also be logged on to and used on your system. However, they will provide only the functionality limited by the GAP standard and not the same quality of radio connection. In particular the software for Mobility Management with handover/roaming is virtually fully dependent on the handsets used and cannot be adapted 100% to your system. Setting the PBX system
System
M
¥ Ok
Press the M-key repeatedly in programming mode until "System" appears. Then press Foxkey under "System". "Auto" or the current system (A, B, C, or D) will appear in the display. Select the desired system or ,,Auto" with the Foxkey under "¥" and confirm by pressing "Ok". (If more than one system is available, and "Auto" is selected the handset automatically establishes a connection with the system that offers the best radio connection.) English 9
Notes · With "Long Click 1" (min. 2 seconds) you can switch your handset over to the next available PBX system (A, B, C or D). Provided the switchover is not set on "Auto", manual switchover of the PBX system is compulsory to ensure that your handset is ready to operate in the new PBX system. · "Long Click 2" is used to display the International Portable Equipment Identity (IPEI) and PARK (Portable Access Right Key). · "Long Click 5" displays the software version number of the handset along with the date.
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Telephoning
Answering an incoming call An incoming call is signalled on the handset. If the handset is not in the charging base, simply press the Call key to answer the call. Or The handset is in the charging base. The call can be answered directly by lifting the handset (see "How to program your telephone", "Direct seizure"). Pick up a call Under "Pick_up" the system offers you "Sub" (Subscriber), "Bell" (Central bell with coded ringing) and "Page" (paging system). To answer for instance a call directed to a terminal of a absent subscriber, press the M-key repeatedly until "Pick_up" appears, press the Foxkey at this position and enter the subscriber number of the called terminal. During the call During a call, you can use the M-key to execute other functions, for example, initiating an enquiry call, muting the microphone ("Mic mute"), switching the volume on the receiver from "Quiet" to "Loud" (or vice versa)
M
Press the M-key once or twice in order to execute other functions.
Ending a call A call is ended by pressing the Call key or by returning the handset to the charging base. Of course, the party you are talking to can also end the call. The handset returns to idle state shortly afterwards. Adjusting the receiver volume during a call The volume can be set on "loud" or "quiet" via the menu.
Quiet Loud
M
Press the M-key repeatedly until "Loud" appears. Press the Foxkey under "Loud".
Note The new selting is retained until changed back.
10
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Telephoning
Listening by loudspeaker With the loudspeaker it is possible that several people in the room may listen to information services such as "rates of exchange" for foreign currencies etc. After connection set-up press the Loudspeaker key and adjust the desired volume. Note The microphone is switched off automatically as soon as "Listening by loudspeaker" is switched on.
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11
English
Telephoning
Dialling with dialling preparation Dialling preparation reduces the chance of misdialling. Without pressing the Call key beforehand, enter the desired number, check it and make any corrections using the C-key. Then press the Call key. It is only at this point that the number is dialed.
Dialling using digits This is just like traditional dialling, but dialling is not commenced until you press the Call key.
1 4 7 2 5 8 0 3 6 9
Enter digits and press the Call key.
Dialling using repeat dialling function (redial) The numbers and the names of up to the last 10 subscribers called are stored in the "Last Number Redial" memory.
Redial
M
¥
Press the M-key. Press the Foxkey under "Redial". The display shows the number and possibly the name of the last subscriber called. Press Foxkey under "¥" until the number of the desired subscriber appears. Press the Call key.
Note The i-symbol refers to additional information, which you can call up by pressing this key.
Dialling using the Hotkey You can store up to 6 names/numbers of frequently called subscribers in the Hotkey memory. Press the Hotkey repeatedly until the desired name is displayed.
Mike
Press the Foxkey under the desired name and then press the Call key.
12
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Telephoning
Dialling with a name from a directory There are up to three telephone directories: an internal directory (with all subscribers connected to PBX), a directory containing abbreviated dialling numbers, and a private directory. The desired call can be made with the subscriber name without having to enter his or her number.
ABC
M
1 4 7
2 5 8 0
3 6 9
Press the M-key. Press the Foxkey under ABC; the menu for selecting the directory appears. ("All" runs a search in all directories). Enter the initials of the surname and first name, - e.g. E # A for Einstein Albert. Press the Foxkey under "¥" to scroll to the desired name and press the Call key to initiate dialling.
¥
Note Entering initials is the simplest way of dialling a number stored in the index; you do not need to know either the phone number or the abbreviated dialling number. Example:
ABC
DEF
ABC
M
ABC
2
1
2x 1x 1x If you only know the surname:
DEF
GH I
Einstein Albert: Key 2: twice # key: once (generates a blank) Key 1: once
M
MNO
2
2x
3
3x
5
2x
. . . etc.
Correct numbers or names entered in dialling preparation using the correction key (deletes last character). A "Long Click" of the C-key ends the call preparation. Needless to say, you can also dial the oldfashioned way with your handset by simply pressing the Call key and dialling the number. If you wait more than 10 seconds between digit inputs, dialling is automatically terminated. English 13
C C
1
... 9
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Telephoning
Call list Your handset automatically stores the numbers of the last 10 unanswered calls in the call list. The i-symbol in the display draws your attention to the unanswered calls. You can check these numbers and use this list to call back the corresponding persons.
Calllist ¥
Keep pressing the i-key until "Call_list" appears. Press the Foxkey under "Call_list" and scroll to the desired number with the Foxkey under "¥". Press the Call key to call the number in the display. Pressing the Foxkey under "Delete" deletes the entry from the call list.
Delete
Switching off the microphone (Mute) If you wish to speak for a moment to somebody else in your office without the person on the telephone listening in, you switch off the microphone of your handset.
Micro
Press the Foxkey under "Microphone". The microphone is switched off. (The following symbol appears in the display: " "). Press the Foxkey under "Microphone" again, the microphone is switched back on again and the " " symbol is removed.
Micro
Switching on the discreet ringing feature During a meeting a call to your handset can be intrusive. When the discreet ringing feature is activated, the handset beeps just once to signal a call. You can identify the caller by the name on the display and decide whether you want to answer the call. If you decide not to, his/her number is entered in the call list. The i-symbol on the display will remind you of this later. The discreet ringing feature remains activated until it is cancelled. This i-symbol on the display also reminds you of this fact.
Discr
M
Press the M-key repeatedly until "Discreet" appears. The discreet ringing is switched on by pressing the Foxkey under "Discreet".
Note The discreet ringing feature can also be switched on during a call. The menu option "Discreet" appears on the display in conjunction with each call. The ring (only the ringing itself, not the actually call) is switched off as soon as the discreet ringing is switched on.
14
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Using the extended-feature functions
Switching off the discreet ringing feature
Reset
Press the i-key repeatedly until "Discreet" and "Reset" appears in the display. Press the Foxkey under "Reset" and the discreet ringing feature is switched off.
Parking a call During a conversation, you may hear a "Call waiting" tone indicating that another subscriber is trying to call you. If you answer the call, the connection with the first person you were talking to is put on "Hold". Before you can transfer the second connection, you must "Park" the connection which is on hold.
2.conv Park
M
Press the Foxkey under "2nd conversation" to reestablish the connection to the caller on hold. Press the M-key repeatedly until "Park" appears. Press the Foxkey under "Park" to park the current connection. Press the Foxkey under "2nd conversation" to switch to the second caller. You can now transfer the call. Press the Foxkey under "Take back" to reestablish the connection with the waiting caller.
2ndconvers.
Takeback
Note Parking requires no channel, unlike a connection on hold where both call channels are busy. The advantage of this is that you can transfer the "call waiting" party (if necessary). If [P] apears, a call is already parked.
Brokering English After initiating an enquiry call, you can return to the first caller without ending the enquiry call connection. Afterwards, you can then switch back and forth between the two subscribers as many times as you wish (brokering).
2.conv
Press the Foxkey under "2nd conversation" to switch to the first caller. Press the Foxkey under "2nd conversation" to switch back to the enquiry call subscriber, etc. (and repeat this as often as desired or necessary).
2.conv
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15
Using the extended-feature functions
Transferring a call After initiating an enquiry call, you can connect your two callers with each other directly. Press the Call key, your handset automatically reverts to idle state.
Conference You have an enquiry call on the line and would now like to conduct a joint conference call with your original caller (3-way).
Conf.
M
Press the M-key and then the Foxkey under "Conference".
Note There is no need to worry about calls being disconnected when you set up the conference call. The only way calls are disconnected is when the C-key or the Call key is pressed.
Call diversion You can divert calls to another telephone or to the switchboard unit or leave a message for callers.
Div. ¥
M
Ok
1 4 7 2 5 8 0 3 6 9
Press the M-key repeatedly until "Diversion" appears and then press the Foxkey under "Diversion". Press the Foxkey under "¥" to select the diversion type (i.e. "Div. on busy" or "Fwd. to Sub."). Dial the diversion target and if necessary the new number. Confirm with "Ok".
Note If you only want calls to be diverted when you are busy with another call, select "Div. on busy". Twin Mode (present/absent) If you have a stationary set along with your handset, Twin Mode is an easy way to make sure you can always be reached. When Twin Mode is programmed (see "Programming your telephone"), call diversion is automatically activated as soon as you remove the handset from the charging base. 16
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Using the extended-feature functions
Leaving a message You leave your workplace (without your handset) and wish to leave any callers a message.
Div. ¥
M
Ok ¥
Press the M-key repeatedly until "Diversion" appears. Press the Foxkey under "Diversion" and then under "¥" until "Div. to Msg." appears in the display. Press the Foxkey under "Ok" and repeatedly under "¥" until a suitable message appears (isymbol on the display). Press the i-key once or several times to display the entire message.
Ok
1 2 5 8 0 3 6 9
C
4 7
Edit the message using the C-key and the alphanumeric dialling keypad (if necessary, see "Dialling with a name"). Press the Foxkey under "Ok".
Note If you wish, you can also delete the entire message with the C-key and write your own.
Call back requested (calling back) A subscriber has an important message for you and was unable to reach you despite your having a handset. He/she requests a call back. "Call back" and "Call" "Delete" appears on the display of your handset.
Call Delete
Press the Foxkey under "Call" to return the call or under "Delete" if you think it no longer necessary to return the call. English 17
Paging To page a person directly or after trying to phone.
Page
M
1 4 7
2 5 8 0
3 6 9
Ok
Press the M-key repeatedly until "Page" appears. Press the Foxkey at this position, enter the number of the person sought and confirm with "Ok".
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Using the extended-feature functions
Requesting a callback You request a call back from an internal subscriber whose line is busy or who is not answering.
Cback
Press the Foxkey under "Call_back". The message "Call expected from the number nnn" appears in the display. By pressing the Foxkey under "Reset" you can cancel the requested call back.
Reset
Note Only one call back can be activated at a time.
Sending a message Standard messages are stored in the PBX. After failing to reach a subscriber, you can select one of these messages, add to it or change it if necessary and then send it to the subscriber or a group you are trying to reach.
Msg. ¥
M
Press the M-key repeatedly until "Message" appears. Press the Foxkey under "Message". Press the Foxkey repeatedly under "¥" until a suitable message appears (i-symbol on the display). Press i-key once or several times to display the entire message.
Ok
1 2 5 8 0 3 6 9
C
4 7
Edit the message using the C-key and the alphanumeric dialling keypad (if necessary, see "Dialling with a name"). Press the Foxkey under "Ok". Dial the number of the subscriber/the group to whom the message is directed. Press the Foxkey under "Ok" to send the message.
Ok
1 4 7 2 5 8 0 3 6 9
Notes · This procedure can also be initiated with "Dialling preparation", i.e. enter the number first and then select the message. · If you wish, you can also delete the entire message with the C-key and write your own. 18
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Using the extended-feature functions
Read message If you have received a message, the display will contain the word "Message" (the number of its sender can be seen if the i-key is pressed) and the menu options "Read" and "Delete".
Read
Press the Foxkey under "Read". The "+" sign indicates that more infomation is available. Press the i-key to view the next line.
At the end of the message, the display switches to the initial menu options "Read" and "Delete".
Delete
Press the Foxkey under "Delete".
Note To display other messages you may have received, the messages already read must first be deleted.
Announcement You can make announcements to one or several internal subscribers from your handset, provided their system terminals have a loudspeaker.
Announ
M
Group
1 4 7 2 5 8 0 3 6 9
Press the M-key repeatedly until "Announcement" appears. Press the Foxkey under "Announcement". Enter the desired subscriber number. (Or press the Foxkey under "Group" and enter the announcement group number.
Ok
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19
English
Press the Foxkey under "Ok" and make your announcement.
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