Voice Gateway & Pocket Voice Gateway H.323 and MGCP Protocols User's Manual USER'S NOTICE No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of THE MANUFACTURER. THE MANUFACTURER PROVIDES THIS MANUAL "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL THE MANUFACTURER, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF THE MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by THE MANUFACTURER; or (2) the serial number of the product is defaced or missing. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners' benefit, without intent to infringe. The product name and revision number are both printed on the product itself. Manual revisions are released for each product design represented by the digit before and after the period of the manual revision number. Manual updates are represented by the third digit in the manual revision number. For previous or updated manuals, BIOS, drivers, or product release information, contact THE MANUFACTURER. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY THE MANUFACTURER. THE MANUFACTURER ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Copyright © 2001 All Rights Reserved. Product Name: Voice Gateway / Pocket Voice Gateway Manual Revision: 1.00 E790 Release Date: Aug 2001 2 Voice Gateway / Pocket Voice Gateway CONTACT INFORMATION Voice Gateway / Pocket Voice Gateway 3 CONTENTS 1. Introduction .............................................................................. 7 1.1. How to make calls to Internet phones ................................ 7 1.2. How to make calls to PSTN phones .................................. 7 1.3. Item Checklist .................................................................... 7 2. Features .................................................................................... 8 2.1. Voice Gateway Features .................................................... 8 2.2. Pocket Voice Gateway Features ........................................ 9 3. Specifications ......................................................................... 10 3.1. Model Specifications and Comparison ............................ 10 4. Installation .............................................................................. 11 4.1. Understanding the Voice Gateway ...................................11 4.1.1 Front Panel LED Descriptions ................................ 11 4.1.2. Rear Panel Descriptions ....................................... 12 4.2. Connecting the Voice Gateway ........................................ 14 5. System Configuration ............................................................ 5.1. Console Control ............................................................... 5.1.1 PIN Definition of RJ-45 type UART ........................ 5.1.2. COM Port Configurations ...................................... 5.1.3. Access Console Control ........................................ 5.1.4. Console Command Set ......................................... 5.2. Telnet Control .................................................................. 5.2.1. Establish Connection ............................................ 5.3. Web (HTTP) Console ....................................................... 5.3.1. System Info (VoIP MISC) ...................................... 5.3.2. H.323 Info ............................................................. 5.3.3. MGCP Info ............................................................ 5.4. Keypad Control ................................................................ 5.4.1. Basic Commands .................................................. 5.4.2. Supplemental Services Commands ...................... 15 15 15 16 17 18 27 27 27 28 30 32 34 34 36 4 Voice Gateway / Pocket Voice Gateway CONTENTS 6. Software Upgrade .................................................................. 37 6.1. Through the User Console Interface ................................ 37 6.2. Through the HTTP Web Console ..................................... 40 7. System Operation .................................................................. 44 7.1 H.323 Notes ...................................................................... 44 7.2 MGCP Notes ..................................................................... 45 7.3 Application Examples ........................................................ 45 7.4 VoIP Voice Gateway to VoIP Networks ............................. 48 7.5 VoIP Voice Gateway to VoIP Networks with PSTN line .... 49 Voice Gateway / Pocket Voice Gateway 5 FCC & DOC COMPLIANCE This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · · · · Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. · · WARNING! Any changes or modifications to this product not expressly approved by the manufacturer could void any assurances of safety or performance and could result in violation of Part 15 of the FCC Rules. 6 Voice Gateway / Pocket Voice Gateway 1. Introduction Thank you for purchasing an Voice Gateway / Pocket Voice Gateway. The Voice Gateway / Pocket Voice Gateway, like the rest of the VoIP voice gateway products offers the highest performance and interoperability capabilities in a Voice over Internet Protocol (VoIP) environment for residential and small business users. With VoIP technology, users can dial with a VoIP phone to all over the world at a very low cost or even no cost. This new "VoIP voice gateway" not only provides a compact integration of technology but also opens the gate to the Internet for traditional Plain Old Telephone Service (POTS). By connecting the Voice Gateway / Pocket Voice Gateway to a broadband data network, such as a cable modem or xDSL modem, high quality telephony service though the Internet can easily be attained. With high compression rates and well-engineered VoIP voice gateway jitter control system, the Voice Gateway / Pocket Voice Gateway can also provide smooth and high quality telephone service even on an original narrowband network, such as ISDN. 1.1. How to make calls to Internet phones If you have already an Internet Service account from your local ISP, you can use this service to provide VoIP Telephone Service by VoIP voice gateway. Make sure that your ISP's firewall allows VoIP services (H.323 or MGCP). 1.2. How to make calls to PSTN phones As well as free telephony service by VoIP technology of VoIP products, you can subscribe to an Internet Telephony Service Account from your ITSP, then you can let your Voice Gateway / Pocket Voice Gateway to provide telephony service to PSTN. NOTES: The Media Access Control (MAC) address (printed on a label on the bottom of the voice gateway) is needed for your local ISP/ ITSP to configure your subscription. Have this number ready before you contact your local ITSP. 1.3. Item Checklist Check that your package is complete. If you discover damaged or missing items, please contact your retailer. Voice Gateway / Pocket Voice Gateway AC Power adapter Ethernet cable (RJ-45, Catagory 5) UART RJ-45 Console Cable This User's Manual Voice Gateway / Pocket Voice Gateway 7 2. Features 2.1. Voice Gateway Features Supports · G.711/G.723.1/G.729A voice compression algorithm · Multiple VoIP protocols: H.323, H.225.0, Q.931, H.245, RTP/RTCP, H.450*, H.235*, MGCP 1.0: MGCP, SDP, RTP/RTCP · Multiple UI/GUI for management and configuration: Web Console, Telnet, Console, Phone Set, SNMP. · Voice: DTMF detection and generation, G.168 compliant echo canceller, silence detection (VAD) and CNG, Call Progress and User Tone Generation, Caller ID (optional), FoIP supporting T.30 & T.38 Fax Relay (optional) · Telephony Supplemental services: Inner Conference Call, Speed Dial, Redial, Call Back, Distinct Ring, Call waiting*, Call Holding*, and Call Forwarding* · Supports multiple languages for phone set configuration (phone number report & speed dial), voice record & playback*, and voice mail* Provides · Two 10/100 Base-T Fast Ethernet RJ-45 interfaces -- WAN & LAN · One UART RJ-45 connector console interface · One or four RJ-11 POTS interfaces, FXS and FXO available FXS only: 2 or 4 FXS port FXO/FXS: 1 FXO i/f and 1 or 3 FXS port FXO only: 2 or 4 FXO port 8 Voice Gateway / Pocket Voice Gateway 2. Features 2.2. Pocket Voice Gateway Features Support · G.711/G.723.1/G.729A# voice compression algorithm · Multiple VoIP protocols: H.323, H.225.0, Q.931, H.245, RTP/RTCP, H.450*, H.235*, MGCP 1.0: MGCP, SDP, RTP/RTCP · Multiple UI/GUI for management and configuration: Web Console, Telnet, Console, Phone Set, SNMP. · Voice: DTMF detection and generation, G.168 compliant echo canceller, silence detection (VAD) and CNG, Call Progress and User Tone Generation, Caller ID (optional), FoIP supporting T.30 & T.38 Fax Relay (optional) · Telephony Supplemental services: Inner Conference Call, Speed Dial, Redial, Call Back, Distinct Ring, Call waiting*, Call Holding*, and Call Forwarding* · Supports multiple languages for phone set configuration (phone number report & speed dial), voice record & playback*, and voice mail* Provides · Provide one 10/100 Base-T Fast Ethernet RJ-45 interface · Provide one UART RJ-45 connector console interface · Provide one RJ-11 POTS interfaces, FXS and FXO available FXS: 1 FXS port FXO: 1 FXO port Voice Gateway / Pocket Voice Gateway 9 3. Specifications 3.1. Model Specifications and Comparison Description Models: Tel Interface: FxS Ports: FxO Ports: CPE Interface: Voice Gateway FXS only FXO/FSX FXO only Pocket Voice Gateway FXS FXO 2 or 4 RJ-11 POTS interface 2 or 4 0 1 or 3 1 0 2 or 4 1 RJ-11 POTS Interface 1 0 0 1 LAN: 10/100 Base-T Ethernet (RJ45) WAN: 10/100 Base-T Ethernet Crossover WAN: 10/100 Base-T Ethernet Crossover USB* Console: VoIP Protocols: Voice Compression: Voice Features: UART RJ45 Serial Interface MGCP or H.323 Selectable with RTP/FTCP Transmission G.711 (a-law / µ-law), G.723.1 (5.3kbps / 6.3kbps), G729A DTMF Detect / Generate, G.168 Compliant Echo Canceller, Silence Detection, (VAD) and CNG, CAll Progress Tone Generation, User Defined Tone Generation, Caller ID*, T.38 Fax Relay* DTMF Detect / Generate, Echo Cancellation, Silence Detection (VAD), Call Progress, Tone Generation Tel Supp Services: Inner Conference Call, Speed Dial, Redial, Call Back, Distinctive Ring, Call Waiting*, Call Holding*, and Call Forwarding* Configuration: Power Adapter: +5V, -24V, -56V, -5V *optional features Console Telnet Web Console, Keypad, SNMP +12V 2.5A 10 Voice Gateway / Pocket Voice Gateway 4. Installation 4.1. Understandi ...