1 1818 Digital Answering System Speakerphone Fold open this manual for information about this product's installation and operation. Please also read Part 1 ­ Important Product Information. USER'S MANUAL Part 2 AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones. © 2001 Advanced American Telephones. All rights reserved. Printed in China. Issue 1AT&T 05/01 INSTALLATION Before You Install Choose a location for the answering system near a modular telephone jack and a standard electrical outlet not controlled by a wall switch. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222­3111. Input: 120 V, 60 Hz. Output: 6V AC, 350 mA. Batteries · You should install four fresh AA alkaline batteries in order to use this system in case of a power failure. The batteries are not necessary for operation other than during a power failure. When battery power is low, the LOW BATT light goes on. Replace the batteries promptly, to be able to make and answer calls, and receive and access messages in a power failure. · Table/Desk Installation 1 Remove the base. Slide the base sideways as indicated by the REMOVE arrow (see illustration on page 2). Install batteries as shown. Reinstall the base. Turn the base so the larger end is toward the top of the telephone. Insert the base tabs into the slots, then slide sideways in the direction of the INSTALL arrow to lock the base into the phone. Turn the telephone right side up; it should sit flat on your table during use. Battery Installation (optional) 2 3 Standard Electrical Outlet 4 Connect the long line cord to telephone. Modular Telephone Jack 5 Connect the line cord to a modular wall jack. Strain-relief tab 6 Connect the handset to the telephone. Plug one end of the coiled cord into the handset jack on the side of the phone. Plug the other end of the coiled cord into the handset, then hang up. 7 Connect the power cord. The Message Window flashes CL to indicate that you need to set the clock (see "Setting the Clock" in the ANSWERING SYSTEM OPERATION section of this manual). 8 Check for dial tone. Lift the handset and listen for a dial tone. If you don't hear a dial tone, see IN CASE OF DIFFICULTY. 1 INSTALLATION Wall Installation 1 Remove the base. Slide the base sideways as shown by the REMOVE arrow. 5 Reverse the handset tab. To mount the telephone on a wall, you must reverse the handset tab. This tab holds the handset when you hang up. Hold down the switchhook, and slide the tab up and out of its slot (figure 1). Turn the tab so that the end with the "hook" is up (figure 2). Then insert the tab back into its slot (figure 3). figure 1 figure 2 figure 3 2 3 Install the batteries as shown in Step 2 under Table/Desk Installation. Connect the short line cord to the telephone. Plug the short line cord into the LINE jack on the back of the set. Feed the cord through the channel on the bottom of the set. Reinstall the base. Turn the base so that the larger end is toward the bottom of the telephone. Insert the base tabs into the slots. Then slide sideways in the direction of the INSTALL arrow to lock the base onto the phone. 6 Connect the line cord to the modular jack and mount the phone onto the wall jack. 4 7 Plug the free end of the line cord into a modular wall jack. Make sure the cord snaps firmly into place. Place the phone on the wall jack mounting studs and pull down until it is held securely. Follow Steps 6 ­ 8 under Table/ Desk Installation. 2 FEATURE SETUP Turn System On/Off Before proceeding to set up features, press O to turn the system on. The PLAY/ STOP light is on or blinking when the system is on. 3 or Press and release until the system announces the setting you want. Refer to the Feature Summary for options. Press and release S to set up the next feature listed on the Feature Summary -- OR -- Press and release P to exit Feature Setup. The new settings will be saved. 4 Feature Setup 1 To enter Feature Setup mode, press and hold S until the system announces "Selected announcement is..." Press and release S until the system announces the feature you want to set. 2 Feature Summary Feature/System Announces Announce Select "Selected announcement is..." Options Choose to record an announcement, or use the pre-recorded announcement. · Select "Announcement A" when you want the system to record callers' messages. Select "Announce Only" when you want the system to play an announcement and then hang up. · If you select "Announcement A" and do not record an announcement, the system plays the pre-recorded announcement: "Hello. Please leave a message after the tone." · If you select "Announce Only" and do not record an announcement, the system will answer after 10 rings and announce "No announcement." See "Record Your Announcement" under ANSWERING SYSTEM OPERATION for recording instructions. Choose how many times the line will ring before the system answers a call. · Set for 2 to 7 rings, or choose Toll Saver 2/4 or Toll Saver 4/6. · When set to Toll Saver 2/4, the system answers after four rings when you have no new messages and after two rings when you do. Toll Saver 4/6 causes the system to answer after six rings when you have no new messages and after four rings when you do. When this feature is on, the system beeps every 15 seconds when you have new messages. Change the Remote Access Code to any three digit number from 500 to 999. Do not set to same number as Priority Calling Code. · The Remote Access Code, preset to 500, allows you to access many features of this answering system remotely from a touch tone phone. · The system will prompt you to repeat Steps 2 and 3 of Feature Setup until you have set all three digits. Number of Rings "Number of rings is..." Audible Message Alert Remote Access Code "Remote access code is..." 3 FEATURE SETUP Feature Summary (cont'd) Feature/System Announces Priority Call Code Options Change the Priority Call Code to any three-digit number from 500­999. Code is preset to 999. Do not set to same number as Remote Access Code. See "Priority Calling Code" under ANSWERING SYSTEM OPERATION for information about using this feature. Choose ON to hear the announcement when your system answers a call. Choose OFF to have it silent on your end. (Your caller will still hear the announcement.) NOTE: Volume must be set to a level you can hear to use Announcement Monitor. When this feature is on the system will announce the caller's telephone number between the second and third rings. NOTE: When the Number Announce feature is on and Number of Rings is set for two rings or Toll Saver 2/4, the unit will answer after three rings to allow enough time for the system to announce the caller's telephone number. When this feature is on, the system announces the caller's telephone number when it plays back a message. Choose ON to have the system accept all calls. Choose OFF to have the system respond to "blocked" calls with the pre-recorded announcement, "We're sorry, blocked calls to this number cannot be accepted," and hang up without recording a message. Set the system to play callers' messages as they are recorded (ON) or to remain silent while callers are recording messages (OFF). NOTE: Volume must be set to a level you can hear to use Call Screening. Choose from four possible ringer tones. You will hear a sample as you change the setting. Announcement Monitor Number Announce (Please see NOTE below.) Store Number (Please see NOTE below.) Accept Blocked Calls (Please see NOTE below.) Call Screening Ring Select "Selected ring is..." NOTE: For this feature to work, you must subscribe to Caller Identification service from your telephone service provider. There is a fee for this service, and it may not be available in all areas. Review Feature Setup To review the current feature settings, press and release S. 4 REMOTE OPERATION Connect with the Answering System You can access many features remotely from a touch tone phone. 1 Dial your telephone number. 2 When the system answers, enter your three-digit Remote Access Code during or after the announcement. The system announces the number of messages, then begins message playback. If the announcement continues to play after entering your code, wait for the announcement to end or press # to stop the announcement, then re-enter the code. To use a remote access command (below), press 5 during message playback and wait for the two-beep signal. Enter a remote access command. 3 4 Remote Access Commands Function Voice help menu Play all messages Play new messages Repeat a message Skip a message Stop message playback Save message Delete message Delete all messages Record announcement Review announcement Record memo Set the clock Change remote access code Turn system off Turn system on Command Press 5. After the two beeps, wait four seconds for system to automatically play back all messages, or press 1. Press 2. Press 4 while the message is playing. Press 6 while the message is playing. Press 5. Hang up. Press and release 3 while the message is playing. After you have listened to all messages and heard the two beeps, press 3 3. Press * 7; after beep, record announcement, press 5 to stop. System plays back announcement. Press 7. Press #; speak after beep; press 5 to exit. Press * 8. Follow prompts to set day, time, and year. Press * #. Follow prompts to set new code. Press * 0. When system is off, it answers after 10 rings, announces "The machine is off," then beeps twice. Press * 0. When the memory is full, the system answers after 10 rings, announces "Memory is full," then beeps twice. Enter your Remote Access Code and delete some or all messages. Press * 0 to make sure system is on before hanging up. Press * 9. The system announces "The machine will now hang up," and disconnects the call. Memory full End remote access call 5 T E L E P H O N E O P E R AT I O N Dial Mode This phone comes set to operate with touch tone service. If you have dial pulse (rotary) service, you will need to reset the dial mode. If you hear clicks (not tones) when you dial, you have dial pulse (rotary) service. To change to dial pulse mode: 1 Press and release G. 2 Press #, #, #, 3. To change back to touch tone mode: 1 Press and release G. 2 Press #, #, #, 8. Mute To mute a call, press and release m. The MUTE light goes on. To return to two-way conversation, press and release m. Mute is canceled if you switch from handset to speakerphone or from speakerphone to handset. Hold To put a call on hold, press and release H. The LINE STATUS light will blink when a call is on hold. To take a call off hold, press and release H -- OR -- Press K -- OR -- Lift the handset of this phone -- OR -- Lift the handset of another phone on the same line. Ringer Volume While not on a call, use VOLUME + or to adjust the ringer volume. Setting to lowest level turns the ringer off. You will hear a three-beep tone when the ringer is turned off or set to highest level. Flash Press and release F instead of pressing the switchhook to activate telephone company subscriber services such as Call Waiting or Three-Way Calling. Handset/ Speakerphone Volume Control While on a call or listening to messages, use VOLUME + or to adjust the listening level. Press the top arrow to increase volume. Press the bottom arrow to decrease volume. Redial Press and release R to dial the last number you dialed. The last number you dialed (up to 24 digits) is stored in redial memory until you dial another number. Making/Answering Calls 1 2 3 Lift the handset or press K. To end a call, hang up or press K. To switch from handset to speakerphone, press K, then hang up. To switch from speakerphone to handset, lift the handset. Temporary Tone NOTE: If you have touch tone service, you do not need to use the Temporary Tone feature. 1 Dial the call, then press and release *. Any buttons pressed after this send touch tone signals. After you hang up, the phone automatically returns to dial pulse (rotary) dialing. 2 6 T E L E P H O N E M E M O RY This telephone can store up to 13 numbers (up to 24 digits each). You can keep a record of stored numbers on the directory card. Storing One-Touch Numbers 1 2 3 Press G. Dial the number you're storing. Press the one-touch location where you want to store the number. Dialing One-Touch Numbers 1 2 Lift the handset or press K. Press the one-touch location. Dialing Memory Numbers Storing Memory Numbers 1 2 Press G. Enter the telephone number you want to store. You will hear a beep each time you press a button. Press M. Enter a digit (0­9) where you want to store the number. 1 Lift the handset or press K and listen for a dial tone. Press M. Press the memory location you want to dial (0­9). 2 3 3 4 Erasing Memory Numbers To erase any number from memory, store another number in its place. Storing a Pause in One-Touch or Memory Numbers You can insert a pause ...