User manual AT&T 265

USER'S MANUAL TRIMLINE® Caller ID Telephone 265 For Customer Service or Product Information, Visit Our Website at www.telephones.att.com © 2006 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. TABLE OF CONTENTS IMPORTANT PRODUCT INFORMATION························ 1 Safety Information························· 1 SAVE THESE INSTRUCTIONS··· 2 FCC and ACTA Information ············ 2 Interference Information: Part 15 of FCC Rules ·················· 3 Limited Warranty ························· 4 PARTS CHECKLIST ·················· 7 BEFORE YOU BEGIN ··············· 8 About Caller Identification (Caller ID)······························· 8 About Home Area Code and Local Area Codes ···················· 8 INSTALLATION······················· 9 Battery Installation ························ 9 Telephone Installation ··················· 10 Wall-Mount Installation ················· 10 Desktop Installation······················ 11 Handset Installation ······················ 12 TELEPHONE OPERATION·······13 Handset Operation ······················ 13 Handset Volume ······················· 13 MUTE···································· 13 Making and Answering Calls ········· 13 Pause/Redial ···························· 13 Low Battery ···························· 14 Line Status Indicator··················· 14 Call Indicator ··························· 14 New Call Light ························· 14 CLEAR ·································· 14 FLASH ··································· 14 Telephone Base··························· 15 RINGER Volume ······················ 15 FEATURES SETTING···············16 Feature Settings Summary ·············· 16 Language Selection ······················· 17 Set Contrast ······························ 18 Set Home Area Code (HAC)···········19 Set Local Area Codes (LACs) ··········20 Set Time/Date ····························21 Call Waiting ·······························22 Set Tone/Pulse ····························23 TELEPHONE MEMORY ··········· 24 Storing Numbers in Memory ···········24 Storing a CID Call Record into Memory ·································24 Storing a Pause in a Memory Number·································24 Two-Touch Dialing from Memory ·····25 One-Touch Dialing from Memory ·····25 Directory Card ···························26 CALLER ID OPERATION········· 27 Removing Call Records From Call Log ·································27 Removing a Specific Call Record·····27 Removing All Entries from Call Record ··························27 About Caller Identification··············28 Setting Options ···························29 Call Log ··································29 Review Call Log ························29 Display Dial ·····························29 Display Screen Messages ················30 IN CASE OF DIFFICULTY ······· 31 IIM P O R T A N T P R O D U C T IIN F O R M A T IIO N MPORTANT PRODUCT NFORMAT ON Safety Information This symbol is to alert you to important operating or servicing instructions that may appear in this user's manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. 1. 2. 3. Read and understand all instructions in the user's manual. Observe all markings on the product. Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning. Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area. Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. If this product does not operate normally, read In Case of Difficulty in the user's manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited Warranty. Do not open this product except as may be directed in your user's manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. If this product has user-replaceable batteries, replace batteries only as described in your user's manual. Do not burn or puncture batteries -- they contain caustic chemicals. 4. 5. 6. 7. 1 SAVE THESE INSTRUCTIONS FCC and ACTA Information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and with Technical Requirements for Connection of Equipment to the Telephone Network adopted by the Administrative Council for Terminal Attachments (ACTA). We are required to provide you with the following information. 1. Product identifier and REN information The label on the back or bottom of this equipment contains, among other things, an identifier indicating product approval and the Ringer Equivalence Number (REN). This information must be provided to your local telephone company upon request. For equipment approved prior to July 23, 2001, the product identifier is preceded by the phrase "FCC Reg No." and the REN is listed separately. For equipment approved after that date, the product identifier is preceded by "US" and a colon (:), and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon. For example, the product identifier US: AAAEQ03T123XYZ would indicate a REN of 0.3. The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. In most, but not all areas, the sum of all RENs should be five (5.0) or less. You may want to contact your local telephone company for more information. 2. Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user's manual. This equipment may not be used with Coin Telephone Lines or with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone company or qualified installer. 3. Repair instructions If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. 4. Rights of the telephone company If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is 2 required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. 5. Hearing aid compatibility If this product is equipped with a corded or cordless handset, it is hearing aid compatible. 6. Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: a We recommend that you also write the telephone number on the directory card (if applicable), so that you can still dial the emergency number manually if the memory dialing feature doesn't work. b This feature is provided only as a convenience, and the manufacturer assumes no responsibility for customer reliance upon the memory feature. c Testing the emergency telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number: You must remain on the line and briefly explain the reason for the call before hanging up. Programming/testing of emergency numbers should be performed during off-peak hours, such as in the early morning or late evening, when the emergency services tend to be less busy. Interference Information: Part 15 of FCC Rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a Class B digital device, as specified in Part 15 of the FCC Rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this product causes interference to radio, VCR or television reception when it is in use, you might correct the interference with any one or all of these measures: -- Where it can be done safely, re-orient the receiving radio, VCR or television antenna. -- To the extent possible, relocate the radio, VCR, television or other receiver with respect to the telephone equipment. 3 -- If this telephone product runs on AC power, plug your product into an AC outlet that's not on the same circuit as one used by your radio, VCR or television. Modifications to this product, not expressly approved by the manufacturer, could void the user's authority to operate the equipment. Limited Warranty The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1 (800) 222­3111 or www.telephones.att.com. 1. WHAT DOES THIS LIMITED WARRANTY COVER? The manufacturer of this AT&T-branded product, Advanced American Telephones ("AAT"), warrants to the holder of a valid proof of purchase ("CONSUMER" or "YOU") that the product and all accessories provided by AAT in the sales package ("PRODUCT") are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the CONSUMER for PRODUCTS purchased and used in the United States of America. 2. WHAT WILL AAT DO IF THE PRODUCT IS NOT FREE FROM MATERIAL During the limited warranty period, AAT's authorized service representative will repair or replace, at AAT's option, without charge, a MATERIALLY DEFECTIVE PRODUCT. If AAT repairs this PRODUCT, AAT may use new or refurbished replacement parts. If AAT chooses to replace this PRODUCT, AAT may replace it with a new or refurbished PRODUCT of the same or similar design. AAT will return repaired or replacement PRODUCTS to YOU in working condition. AAT will retain defective parts, modules, or equipment. Repair or replacement of PRODUCT, at AAT's option, is your exclusive remedy. YOU should expect the repair or replacement to take approximately thirty (30) days. 3. HOW LONG IS THE LIMITED WARRANTY PERIOD? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If AAT repairs or replaces a MATERIALLY DEFECTIVE PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCTS for a period of either (a) ninety (90) days from the date the repaired or replacement PRODUCT is shipped to YOU or (b) the time remaining on the original one-year limited warranty, whichever is longer. 4. WHAT IS NOT COVERED BY THIS LIMITED WARRANTY? This limited warranty does not cover: a PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or 4 DEFECTS IN MATERIALS AND WORKMANSHIP DURING THE LIMITED WARRANTY PERIOD ("MATERIALLY DEFECTIVE PRODUCT")? b PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of AAT; or c PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or d PRODUCT to the extent that the problem is caused by use with non-AAT accessories; or e PRODUCT whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or f PRODUCT purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to PRODUCTS used for rental purposes); or g PRODUCT returned without valid proof of purchase (see 6 below); or h charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 5. HOW DO YOU GET WARRANTY SERVICE? To obtain warranty service in the United States of America, call 1 (800) 222­3111 for instructions regarding where to return the PRODUCT. Before calling for service, please check the user's manual. A check of the PRODUCT controls and features may save YOU a service call. Except as provided by applicable law, YOU assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of PRODUCT(S) to the service location. AAT will return repaired or replaced PRODUCT under this limited warranty to YOU, transportation, delivery or handling charges prepaid. AAT assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, AAT will notify YOU and will request that YOU authorize the cost of repair prior to any further repair activity. YOU must pay for the cost of repair and return shipping costs for the repair of PRODUCTS that are not covered by this limited warranty. 6. WHAT MUST YOU RETURN WITH THE PRODUCT TO GET WARRANTY YOU must: a return the entire original package and contents including the PRODUCT to the AAT service location along with a description of the malfunction or difficulty; b include "valid proof of purchase" (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt (keep a copy for your records); and c provide your name, complete and correct mailing address, and telephone number. 7. OTHER LIMITATIONS This warranty is the complete and exclusive agreement between YOU and AAT. It supersedes all other written or oral communications related to this PRODUCT. AAT provides no other warranties for this PRODUCT. The warranty exclusively describes all of AAT's responsibilities regarding the PRODUCT. There are no 5 SERVICE? other express warranties. No one is authorized to make modifications to this limited warranty and YOU should not rely on any such modification. State Law Rights: This warranty gives YOU specific legal rights, and YOU may also have other rights which vary from state to state. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from the date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to YOU. In no event shall AAT be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to YOU. Please retain your receipt as your proof of purchase. 6 PARTS CHECKLIST Remember to save your sales receipt and original packaging in case it is necessary to ship the telephone for warranty service. Check to ensure the telephone package includes the following: 3. Mounting adapter (installed) 1. Handset 2. Telephone base (Mounting adapter installed) 4. Directory card with plastic cover (installed) 5. Telephone handset cord 6. Telephone line cords 7. User's manual 7 BEFORE YOU BEGIN This product meets the applicable Industry Canada technical specifications. About Caller Identification (Caller ID) This product has a caller ID with call waiting feature which works with service available from your local telephone service provider. Caller ID with call waiting lets you see the name of the caller before answering the telephone, even when you are on another call. You may need to change your telephone service plan to enjoy this feature. Contact your telephone service provider if: · You have both caller ID and call waiting, but as separate services (you may need combined service) · You have only caller ID service, or only call waiting service, but not both. · You currently do not subscribe to any caller ID or call waiting service. This product can be used with regular caller ID service, or with no caller ID service. Caller ID services are subscription services and may not be available in all areas. Depending on your service, you may see the caller's number, or the caller's name and number. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. The time and date are sent by the service provider along with the call information. About Home Area Code and Local Area Codes Always program your home area code, and if necessary, up to four local area codes can be programmed (see Set Home Area Code and Set Local Area Codes on pages 19-20). Programming these area codes changes how numbers are displayed in the call log and allows for correct operation of the display dial feature. The chart below shows whether it is necessary to program the local area codes after installing your telephone. If you dial... 11 digits (1 + area code + phone number) 10 digits (area code + phone number) 10 digits (area code + phone number) For... All calls outside your own area code Some calls outside your own area code All calls within your own area code 8 Then, for steps 2-4 on page 20 Make no entry. Enter area codes that do not require a 1. Enter your own area code. INSTALLATION Battery Installation This telephone requires four AA batteries (not included) in order for the caller ID with call waiting, memory, and new call light to work. For best results, use alkaline or heavy duty batteries. 1. 2. Press on the tab to open the cover of the battery compartment. Install four new AA batteries (not included) in the battery compartment according to the diagrams engraved in the compartment. Close the battery compartment cover and make sure it is secured. 3. NOTES: · When the batteries are installed, the screen will show 12:00 and the clock will begin to run. It will reset to the correct time when the first caller ID data is received. · Always disconnect all telephone lines from the wall outlets before replacing batteries. · Install new batteries every six months to maintain the call log and telephone memory. · Do not mix old and new batteries and · Do not mix alkaline, standard (carbon-zinc) batteries. · Information, including caller ID, Speed dialing memories, redial, and settings will be maintained for about 10 minutes during battery replacement. Numbers stored in memory will be lost if the telephone is unplugged from the jack for over 2.5 hours when there are no charged batteries installed. Please change the batteries soon after the Low Battery icon ( ) appears. 9 INSTALLATION Telephone Installation Wall-Mount Installation 1. Make sure mounting adapter is attached to Modular telephone the bottom portion of wall jack the set, so that the front of the telephone Telephone base will be about line jack parallel to the wall, once it is mounted. Plug one end of the telephone line cord Line cord into the telephone line jack at the bottom of the telephone base. Thread the cord through the channel and out of the mounting area as shown. Connect the other end to a modular telephone wall jack. Mount the telephone on the wall as shown, then continue with the steps on page 12 for Handset Installation. Remove handset cradle tab, rotate and replace to hold handset securely in place for wall mounting (as shown in the diagrams below). 2. 3. 4. 5. 6. 10 INSTALLATION Desktop Installation 1. Remove the mounting adapter from the telephone base by pressing down with your thumbs as indicated by the arrows in the diagram. 2. Turn the mounting adapter upside down so that the telephone line cord channel leads the line out from the top of the telephone base. 3. Replace the mounting adapter by aligning it as shown. Push it downward with your thumbs as indicated by the arrows in the diagram and ensure that it is securely locked into place. 4. 5. 6. Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Thread the cord through the channel and out of the mounting area as shown. Connect the other end to a modular telephone jack on the wall. 11 INSTALLATION Handset Installation 1. 2. 3. 4. Plug one end of the handset cord into the jack on the side of the telephone base. Plug the other end of the handset cord into the handset and put the handset on the telephone base with the screen facing up. Lift the handset and listen for a dial tone. If there is no dial tone, see In Case of Difficulty at the back of this manual. Set the RINGER switch on the side of the telephone base to OFF, LO, or HI according to your preference. If it is set to OFF, this telephone will not ring when there is an incoming call, although the NEW CALL light will flash. NOTES: · The telephone works immediately after installation with the default feature settings (see Feature Settings Summary on page 16). You can make and answer calls as soon as the telephone is connected to a modular telephone wall jack. Batteries must be installed in order to activate the caller ID features and memory (see Battery Installation on page 9). · If you subscribe to caller ID services from your local telephone service provider, follow the instructions in Set Home Area Code on page 19 for the telephone to properly recognize and dial calls. It may be necessary to follow the instructions in Set Local Area Codes on page 20. 12 TELEPHONE OPERATION Handset Operation Handset Volume Adjust listening volume on the handset (LO, MED, or HI) Making and Answering Calls To make or answer a call, lift the handset. Ending Calls Return the handset to the telephone base. MUTE Press and hold MUTE to mute the microphone to prevent the other party from hearing you but you will still be able to hear the other party. Release MUTE to return to the original two-way conversation. PAUSE/REDIAL To insert a dialing pause when storing numbers in the memory or dialing, press PAUSE/REDIAL once to insert a 3.6 second pause in the dialing sequence. To redial, lift the handset. Press PAUSE/REDIAL and the last number dialed (up to 32 digits) from this telephone appears on the screen while it is redialing. 13 TELEPHONE OPERATION Handset Operation New Call Light Flashes when there is an incoming call or there are unreviewed call entries in the call log. CLEAR Press to exit dialing, to exit storing a number in memory, to exit the call log, or to return to the idle screen anytime without saving the changes. FLASH When there is a call waiting signal, press FLASH to put the current call on hold and connect to the new call. Press FLASH again to return to the original call. Also, press FLASH to activate other telephone company subscriber services such as 3-way calling. Low Battery The batteries in the telephone base need to be replaced. See Battery Installation on page 9. Line Status Indicator This line status icon will light when this phone or another phone on the same line is in use. Call Indicator Indicates the total number of calls received and the number of unreviewed records in the call history. 14 TELEPHONE OPERATION Telephone Base RINGER Volume Adjust the volume of the telephone ringer. If it is set to OFF, this telephone will not ring when there is an incoming call. 15 FEATURE SETTINGS Feature Settings Summary NOTE: The features are listed in the order they appear when the telephone is initially set up. The order changes after the initial setup, but the procedures for setting each feature remain the same. Default settings are marked with an asterisk (*). Screen display Choice SET LANGUAGE Choose the desired language for the screen display. ENGLISH* ESPANOL FRANCAIS SET CONTRAST Adjust the screen contrast to a comfortable level, from 1 1 2 3* 4 5 (lightest) to 5 (darkest). The contrast may be different for table setting and for wall mounting. HOME AREA CODE Set the unit to recognize calls from the home area code. LOCAL AREA CODE Program up to four area codes which may not require dialing 1 before them. SET TIME/DATE Set the time and date on the handset. CALL WAITING? Set the kind of service subscribed. ON* Screen displays information about call waiting calls. OFF Screen does not display information about call waiting calls. SET TONE*/PULSE Set whether the telephone should be tone dial or pulse dial. NOTE: Press OPTIONS within ten (10) seconds after choosing a setting to save and advance to the next feature. 16 FEATURE SETTINGS Language Selection You can select English, Spanish, or French as the language in which all your options are displayed. 1. When the new batteries are installed, (or press OPTIONS nine times in idle screen), the screen will display: 2. 3. Press the and keys to scroll through the three languages on the menu: ENGLISH, ESPANOL, and FRANCAIS. When the desired language is displayed on the screen, press OPTIONS to save your selection and advance to the TONE/PULSE setting. NOTES: 1. If the telephone is powered on at first time, it will enter into setting up mode automatically. 2. After the initial set up, the sequence of the set up has been changed as below (x = number of times to press OPTIONS button): 1 x SET CONTRAST 2 x HAC (HOME AREA CODE) 3 x LAC1 (LOCAL AREA CODE) 4 x LAC2 (LOCAL AREA CODE) 5 x LAC3 (LOCAL AREA CODE) 6 x LAC4 (LOCAL AREA CODE) 7 x SET TIME/DATE 8 x CALL WAITING? 9 x SET LANGUAGE 10 x SET TONE/PULSE 17