User manual AT&T 7630

2 User's Manual for Cordless Digital Answering System Speakerphone 7630 © 1998 Philips Consumer Communications L.P. All rights reserved. Printed in Mexico. 848232849 Issue 1AT&T Part 2 Please read Part 1 -- Important Product Information, included in your package. CONTENTS INSTALLATION ........................................... 2 Recording Your Announcement .............. 16 Table/Desk Installation ............................. 5 Announcement Play/Silent ..................... 17 For Wall Installation ................................. 6 Feature Set-Up ........................................ 17 Ring Select and Toll Saver ..................... 17 TELEPHONE OPERATION At the Handset ........................................ 8 Audible Message Alert ........................... 18 Making a Call ........................................... 8 Remote Access Code .............................. 18 Answering a Call ...................................... 8 Priority Call Signal ................................. 18 Ending a Call ............................................ 8 Base Ringer Setting ................................ 19 Handset Volume Control ........................... 8 Reviewing Feature Settings .................... 19 Flash ......................................................... 8 Redial ........................................................ 8 Hold .......................................................... 8 Temporary Tone ........................................ 9 Voice Security ........................................... 9 Page/Intercom ........................................... 9 Handset Locator ...................................... 10 Recording a Phone Conversation ............ 10 Power Reserve Feature ........................... 10 ANSWERING SYSTEM OPERATION At the Base ........................................... 20 Answering Calls ..................................... 20 Call Screening/Intercept ......................... 20 Announcement Bypass ........................... 20 Listening to Your Messages .................... 21 Saving Messages .................................... 21 Deleting Messages .................................. 22 Recording a Memo ................................. 22 Message Guard Power Fail TELEPHONE MEMORY At the Handset ....................................... 11 Protection System ................................... 22 Storing Memory Numbers ...................... 11 ANSWERING SYSTEM OPERATION Dialing Memory Numbers ...................... 12 At Cordless Handset or Dialing Number Stored in M1 ................ 12 Touch Tone Phone ................................ 23 Replacing a Stored Number .................... 12 Connecting with the Answering System . 23 Memory Guard ....................................... 12 Remote Access Commands .................... 24 Playing Messsages .................................. 24 TELEPHONE OPERATION At the Base ........................................... 13 Deleting Messages .................................. 24 Answering a Call .................................... 13 Call Screening ........................................ 25 Accessing a Call at the Speakerphone .... 13 Recording Outgoing Announcement ...... 25 Speakerphone Volume Control ............... 13 Recording a Memo ................................. 25 Mute ........................................................ 13 Setting the Clock .................................... 25 Hold ........................................................ 13 Remote ON/OFF .................................... 26 Page/Intercom ......................................... 13 Recording a Message When OPERATING RANGE ................................. 14 System is Off .......................................... 26 Changing Channels ................................. 14 Changing Settings ................................... 26 ANSWERING SYSTEM SET-UP .................. 15 Reviewing Settings ................................. 27 Exit Remote Access ................................ 27 Turning the System On/Off .................... 15 Audible Signals ...................................... 27 Speaker Volume Control ......................... 15 About Mailboxes .................................... 15 HANDSET BATTERIES ................................ 28 Setting the Clock .................................... 15 Replacing the Handset Battery Pack ...... 29 Announcement Options .......................... 16 IN CASE OF DIFFICULTY ......................... 30 Selecting Your Announcement ................ 16 1 7630_book.1AT&T 1 8/12/98, 6:27 PM INSTALLATION Light goes on when intercom is in use; flashes when battery needs recharging Set RINGER to ON or OFF Make, answer or end a call Put caller on hold Activate Voice Security feature Access answering system Access custom-calling services Redial last number called Store and access numbers in telephone memory Answer page from base Memory location M1 Change channel Adjust listening volume 2 7630_book.1AT&T 2 8/12/98, 6:28 PM INSTALLATION Set/hear day & time Set answering system features Record/review outgoing announcement Use with other buttons to change settings Stop message playback Turn answering system on or off Skip all or part of message Adjust speaker volume Record a memo Repeat all or part of message Delete all or some messages Message Counter displays number of messages Mailbox 1 Page the handset for two-way conversation Mailbox 2 Mute the microphone Put caller on hold Activate speakerphone 3 7630_book.1AT&T 3 8/12/98, 6:28 PM INSTALLATION Standard electrical outlet Keep base antenna upright. Modular jack ! Power cord Telephone line cord 4 7630_book.1AT&T 4 8/12/98, 6:28 PM INSTALLATION Table/Desk Installation Choose a spot near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. 2 Install the handset battery. · Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. · Plug the battery pack connector into the handset and place the battery pack in the case. (See figure in section on "Handset Batteries.") · Place the battery case cover on the handset by sliding it on its track up over the battery case until it snaps firmly in place. 3 Set the RINGER switch. Set the switch on the side of the handset to ON so the handset will ring. When this switch is set to OFF the handset will not ring. NOTE: If you set the RINGER switch to OFF, the handset battery will last longer. However, when the RINGER is set to OFF, you will always need to press P on the handset to answer a call, even if the handset has been in the base. 4 Install the power reserve batteries. · Turn the base upside down. · Push in on the two tabs at the large end of the triangular mounting bracket, and lift it off the unit. · Push in the tab on the battery compartment door, and open it. · Insert the 4 AA batteries provided with the phone. When replacing batteries, always use four new alkaline or heavy-duty batteries. · Close the battery compartment door. · Reattach the mounting bracket by inserting the tabs into the slots. Push down on the large end of the base to lock it into place. Make sure the larger end is toward the top of the telephone. The telephone should sit flat on your table or desk during use. 5 Connect the telephone line cord. Plug one end of the telephone line cord into the jack labeled TEL LINE on the back of the base. Plug the other end of the line cord into a modular phone jack. Make sure the plug snaps firmly in place. 6 Connect the power cord. Plug the power cord into the jack labeled POWER on the back of the base. Plug the AC adapter on the power cord into an electrical outlet not controlled by a wall switch. CAUTION: Use only the AC power adapter supplied with this telephone. Power Supply HADW-1; Input:120V AC, 60 Hz, 16 W; Output 12V DC, 900mA. 1 5 7630_book.1AT&T 5 8/12/98, 6:28 PM INSTALLATION NOTE: When the system is first connected to AC power, it begins an automatic initialization routine. After this routine is complete, the Message Counter flashes CL, indicating the clock needs to be set. See "Setting the Clock" in the Answering System Set-up section of this manual. 7 Rotate the base antenna so it is fully upright. 8 Charge the handset batteries before use. Place the handset in the base and charge the batteries for 4 hours. The CHARGING light on the base goes on to show the handset is in the right position to charge the batteries. 9 Check for dial tone. After the batteries are charged, pick up the handset. Press P; the PHONE light should go on and you should hear a dial tone. Press P again to turn the phone off. 10 Set the dial mode. If you have touch tone service, the phone is ready to use as soon as the batteries are charged. If you have dial pulse service you'll need to change the dialing mode. When the phone is off, press P, p, #, #, #, 3 to set the dial mode to Dial Pulse. To return to touch tone dialing (with touch tone service), press P, p, #, #, #, 8. For Wall Installation The wall mounting bracket is a wedge-shaped plastic piece attached to the bottom of the base. You'll need to attach this piece so the thickest end of the bracket is facing the floor when you wall-mount the base. 1 Follow Steps 1 to 4 in Table/Desk Installation, except do not reattach the wall mounting bracket. 2 Connect the power cord to the telephone. Plug the power cord into the jack labeled POWER on the back of the base. 3 Guide the power cord from the jack through the straight channel on the base. Let the excess cord extend straight out of the end of the channel that is farthest from the jack. 4 Connect the telephone line cord. Plug one end of the line cord into the jack on the base. Guide the cord from the jack through the curved channel on the bottom of the base. Wrap any excess line cord around the 2 crescent-shaped tabs on the underside of the wall-mounting bracket. (Make sure you leave enough cord free to extend to the wall jack.) 6 7630_book.1AT&T 6 8/12/98, 6:28 PM INSTALLATION 5 6 Feed the free end of the line cord through the rectangular opening in the center of the bracket. Replace the bracket. Place the bracket back on the base so that the thicker end will be at the bottom of the base when wall-mounted. Connect the line cord to the wall jack. Make sure it snaps firmly into place. Mount the base on the wall. Hold the base so the mounting knobs on the wall plate fit the keyhole slots on the base. Slide the base down onto the knobs until it locks into place. Plug the AC adapter on the power cord into an electrical outlet not controlled by a wall switch. CAUTION: Use only the AC power adapter supplied with this telephone. Power Supply HADW-1; Input:120V AC, 60 Hz, 16 W; Output 12V DC, 900mA. 7 8 9 Note: When the system is first connected to AC power, it begins an automatic initialization routine. After this routine is complete, the Message Counter flashes CL, indicating the clock needs to be set. See "Setting the Clock" in the Answering System Set-up section of this manual. 10 Follow Steps 7 to 10 in Table/Desk Installation. 7 7630_book.1AT&T 7 8/12/98, 6:28 PM TELEPHONE OPERATION At the Handset Making a Call 1 2 Press P on the handset (the PHONE light goes on). When you hear a dial tone, dial the number. Answering a Call If the handset is in the base, lift the handset. The PHONE light goes on and the call is connected. -- OR -- If the handset is away from the base, press P on the handset. The PHONE light goes on and the call is connected. NOTE: Although ringing stops when you answer, you might not be able to hear the other party until the PHONE light goes on steadily. Ending a Call Press P on the handset -- OR-- Place the handset in the base Handset Volume Control The handset volume can be set to three different levels. Each time you press V on the handset the level of what you hear through the handset changes. Changing this setting does not affect what the other party hears. Flash Press F to activate custom-calling services such as Call Waiting or 3-Way Calling. You may have to press other buttons before or after F as explained in the custom-calling instructions provided by your local phone service company. Redial The last number dialed (up to 16 digits) on this phone is stored in redial memory until you dial another number. 1 Press P and wait for the PHONE light to go on. 2 When you hear a dial tone, press R. 8 7630_book.1AT&T 8 8/12/98, 6:28 PM TELEPHONE OPERATION At the Handset Hold Press H to put a call on hold. The PHONE light on the handset flashes. To return to the call, press H again -- OR -- Press P on the handset -- OR -- Press K on the base -- OR -- Lift the handset of an extension phone on the same line. Temporary Tone NOTE: If you have touch tone service, you do not need to use the Temporary Tone feature. If you have dial pulse (rotary) service, this feature allows you to enter codes or tones needed to operate certain answering machines or to use electronic banking services, calling cards, and other special services. This feature will operate most special services; however, some services may actually require a touch tone line. To be sure, ask the company that provides the special service. 1 Dial the call, then press *. Any dial buttons pressed after this send touch tone signals. 2 After you hang up, the phone automatically returns to dial pulse (rotary) dialing. Voice Security Activating Voice Security reduces the chance of your conversation being inadvertently overheard by a neighbor's cordless phone or other radio receiving equipment within range of your phone. To activate Voice Security, press s. The SECURE light goes on. To deactivate Voice Security, press s again. NOTE: Activating this feature may reduce the sound quality of your calls. Page/Intercom 1 Press I on the handset. When the INTERCOM/LOW BATT light on the handset goes on, you can speak to the base, and the base can respond. Press I on the handset to close the intercom connection. 2 9 7630_book.1AT&T 9 8/12/98, 6:28 PM TELEPHONE OPERATION At the Handset Handset Locator This feature is useful if you misplace the handset. To locate the handset using this feature, press and hold the INTERCOM/HANDSET LOCATOR button on the base for approximately four seconds. A repeating paging tone is sounded in the handset. To cancel the handset locator feature, press h on the handset or the INTERCOM/HANDSET LOCATOR button on the base. The Handset Locator feature will turn itself off in approximately three minutes if you haven't turned it off before then. NOTE: The handset RINGER switch must be set to ON to operate this feature. Recording a Phone Conversation Using the handset (not the speakerphone), you can record a phone conversation up to 3 minutes long. You can listen to the recording as you do any other messages. NOTE: This unit does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compliance with any state and federal regulations that concern recording a telephone call, you should start the recording process and then inform the caller that you are recording the call. 1 2 3 Press a, then " at any time during a phone conversation at the handset. Press 1 or 2 to select in which mailbox the conversation will be recorded. The system beeps and begins recording. To stop recording, press 5. Power Reserve Feature The power reserve batteries in the base allow you to use your cordless handset to make and answer calls in the event of a power failure. To ensure that this feature will be available during power failure, replace the power reserve batteries with fresh heavy-duty or alkaline batteries when the PWR RESERVE BATT LOW light on the base goes on. The power reserve feature will not work if you install or replace the power reserve batteries during a power outage. The phone requires AC power to recognize that new batteries have been installed. NOTE: The Power Reserve feature allows you to make and answer calls in the event of a power failure (if the power reserve batteries have power). Other features will not function during power failures. 10 7630_book.1AT&T 10 8/12/98, 6:28 PM TELEPHONE MEMORY At the Handset This cordless answering system can store 20 different phone numbers that you dial by pressing p and two of the number buttons. The cordless answering system can also store a telephone number that you dial by pressing only M. Storing Memory Numbers 1 2 3 4 5 Make sure the handset is off. Press p. Enter the phone number (up to 16 digits). Press p. Press two number buttons (01 to 20) for the memory location where the number is to be stored --OR-- Press M. You will hear a three-part tone that confirms the number was stored properly. If you hear a long buzzing tone, or nothing at all, press P, then follow the step above to store the number again. For example, to store 555-1212 in memory location 9, press p, then press 5 5 5 1 2 1 2, p, 0 9. 6 NOTE: You may choose to store emergency numbers in memory locations. The manufacturer assumes no responsibility for customer reliance upon this feature. Storing a Pause in a Memory Number If this phone is connected to a switchboard, you might have to dial an access number (usually 9) to get an outside line. You can store the access number and a pause in the dialing sequence; the pause allows the switchboard enough time to get an outside line dial tone. When storing a number in memory, press and hold down the number button that comes before the pause until you hear the second beep. This inserts a 1.5-second pause after that digit. If you hold the number button down longer, you will hear more beeps as additional pauses are stored. NOTE: Each pause you store is counted as a digit. You can store up to 16 digits in each memory location. For example, to store 9, PAUSE, 555-1212 in memory location 3, press p, then hold down 9 until you hear a second beep. Then press 5 5 5 1 2 1 2, p, 0 3. 11 7630_book.1AT&T 11 8/12/98, 6:28 PM TELEPHONE MEMORY At the Handset Storing a Number Just Dialed Whenever you make a telephone call, you can store the number you dialed in memory. Press R instead of entering the telephone number when storing memory numbers. Dialing Memory Numbers 1 2 3 Press P. Press p. Press the number buttons (01 to 20) you assigned to the number you're calling. For example, to dial the number you assigned to location 6, press P, p, 0, 6. Dialing Number Stored in M1 1 2 Press P. Press M. Replacing a Stored Number You can replace a stored number by storing a new number in its place. Memory Guard The phone numbers you store in memory are protected from loss when you change the handset battery, or in the event of a power failure. 12 7630_book.1AT&T 12 8/12/98, 6:28 PM TELEPHONE OPERATION At the Base Answering a Call To answer using the Speakerphone, press K on the base. The SPEAKER light goes on, and the call is connected. To end the call, press K again. Conecting to a Call With the Speakerphone You can make a call at the handset, and then switch to using the speakerphone. 1 Make a call at the handset. 2 Press K on the base to connect to the call. 3 Press P on the handset to disconnect the handset. 4 To end the call, press K on the base. Speakerphone Volume Control Press + to increase speakerphone volume. Press - to decrease volume. Mute Mute allows you to hear your caller, but prevents the caller from hearing you. To activate the Mute feature, press U. The MUTE light on the base goes on. To deactivate the Mute feature, press U again. Hold Press H. The speaker light flashes. To return to the call, press H again -- OR -- Press P on the handset -- OR -- Press K on the base -- OR -- Lift the handset of an extension phone on the same line. Page/Intercom Press the button on the base. This sends a three-part paging tone to the handset. 2 When the I button on the handset is pressed and when the INTERCOM/LOW BATT light on the handset goes on, the handset and base can communicate with each other without tying up the telephone line. 3 Press I on the handset to close the intercom connection. NOTE: The handset RINGER switch must be set to ON to operate this feature. 1 13 7630_book.1AT&T 13 8/12/98, 6:28 PM OPERATING RANGE This cordless telephone answering system operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance -- which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, make sure the base antenna is fully upright, as shown in the Installation section of this manual. If the handset is moved to a point where the base and handset can no longer communicate, you are "out of range." When you try to make a call, the handset will sound two short beeps to indicate that you are out of range. If you receive a call while you are out of range, the handset might not ring -- or, if it does ring, the call might not connect when you press P. Move closer to the base, then press P again to answer the call. If you move out of range during a phone conversation, you will hear noise or interference. To improve reception, move closer to the base. If you attempt to hang up while you are out of range, the phone will be left "off the hook." To hang up, walk back into range, periodically pressing P until the PHONE light goes off. Changing Channels This cordless telephone has an advanced 25-channel Auto Select feature that minimizes the chance of interference. Every time you answer or make a call, the Auto Select feature searches for and selects a clear channel. In the unlikely event that you hear noise or interference while using the handset: 1 Press h. 2 If the interference does not clear, continue to press h until you find a clear channel (your call will not be interrupted) -- OR -- Move closer to the base and press h. NOTE: You must be in range to change channels. 14 7630_book.1AT&T 14 8/12/98, 6:28 PM ANSWERING SYSTEM SET-UP Turning the System On/Off The answering system must be on in order to use any answering system functions. When the answering system is on, the Message Counter is on (a steady or flashing display). To turn the answering system on, press O on the base. The system announces "The machine is on." To turn the system off, press O again. The system announces "The machine is off." Speaker Volume Control Press + or - on the base to adjust speaker volume, from 0 (lowest) to 7 (highest). If the volume setting is set to 7 and you press +, or if it's set to 0 and you press -, you'll hear a beep to let you know you're already at the maximum or minimum setting. About Mailboxes This answering system offers you 2 voice mailboxes, providing a convenient way to share an answering system with other members of your household or business. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 or 2 after the system answers the call. Those not using a touch tone phone, or those who do not press 1 or 2 can still leave messages; those messages are automatically recorded in Mailbox 1. Setting the Clock You'll need to set the clock so it can record the day and time that each message is received. 1 Press C. The Message Counter displays CH. 2 Press L. The system announces the current day setting. 3 To change the day setting, hold down n or N until the correct day is announced. Then release the button. 4 Press L. The system announces the current hour setting. 5 To change the hour setting, hold down n or N until the correct hour is announced. Then release the button. 6 Press L. The system announces the current minutes setting. 7 To change the minutes setting, hold down n or N until the correct minutes are announced. Then release the button. 8 Press L. The system announces the new day and time. To check the current clock setting, press L. 15 7630_book.1AT&T 15 8/12/98, 6:29 PM ANSWERING SYSTEM SET-UP Announcement Options Before using this answering system, you can record an announcement (up to 3 minutes long) that callers will hear when the system answers a call. When you record your announcement, make sure you indicate who has been assigned each mailbox, and that callers should press 1 or 2 to access the appropriate mailbox. For example, "Hello. You've reached Meadowlark Nursery. To leave a message for Ms. Arbor, press 1. To leave a message for Mr. Cardinal, press 2. If you don't have a touch tone phone, wait for the tone." You can record up to three different announcements -- A, B, and AO. Announcements A and B are used when you want the system to record callers' messages. Announcement AO (announcement only) is used when you want to give information to callers. (Some businesses use this announcement to advise callers of their hours of operation.) By selecting A, B or AO, you decide which announcement your callers will hear when the system answers a call. If you choose not to record an announcement for A or B, the system answers with a prerecorded announcement: "Hello. Please leave a message after the tone." The system does not have a prerecorded announcement for AO. Selecting Your Announcement 1 2 3 4 Press C. The Message Counter displays CH. Press u until you hear "Selected announcement is --." Use n or N to move to the announcement option you want. Press S. Recording Your Announcement 1 If the announcement you want to record is the currently selected announcement (A, B, or AO) go to step 2. If not, select the announcement by following Steps 1-4 in "Selecting Your Announcement" then go to Step 2 below. Press C. Press A. When the system prompts you, begin recording your announcement. Your announcement can be up to 3 minutes long. Speak in a normal tone of voice, about 9 inches from the microphone. 2 3 4 16 7630_book.1AT&T 16 8/12/98, 6:29 PM ANSWERING SYSTEM SET-UP 5 When you are finished, press S. The system plays back the announcement, and the Message Counter displays AP (Announcement Play). If the announcement did not record successfully, you'll hear an error tone indicating you need to record again. To review the announcement at any time, press A. Deleting an Announcement 1 2 3 Select the announcement you want to delete. Press A. Press D while the announcement is playing. The system beeps once when the announcement is deleted. Announcement Play/Silent Your system comes set so you can hear your announcement when the system answers a call. You can reset the system so you won't hear the announcement. Press and hold A for approximately 2 seconds, until the current setting (AP for Announcement Play, or AS for Announcement Silent) is displayed. Continue to hold down A until the display changes, then release the button. Feature Set-Up You can set up one feature at a time as described below, or you can set up a feature, and then move on to set up another feature. After you change one feature press u until you hear the voice prompt for the next feature you want to change. Ring Select and Toll Saver Use Ring Select to select how many times the phone will ring before the system answers a call. Set for 1 to 7 rings, or set to SA for Toll Saver (Ring Select is preset to 4). When you set the system to SA, the system answers after 4 rings when you have no new messages, and after 2 rings when you have new messages. 1 Press C. 2 Press and release u until you hear "Number of rings...". The Message Counter displays the current Ring Select setting. 3 Press n or N to change the setting. 17 7630_book.1AT&T 17 8/12/98, 6:29 PM ANSWERING SYSTEM SET-UP Audible Message Alert If you want the base to beep once every 15 seconds to notify you that new messages have been received, set the Message Alert to on (the Message Counter displays + for on and ­ for off. 1 Press C. 2 Press and release u until you hear "Message Alert is...". The Message Counter displays the current Message Alert setting. 3 Press n or N to change the setting. Remote Access Code The Remote Access Code allows you to access features and functions of the answering system from a touch tone phone. The Remote Access Code is preset to 500, but you can change it to any three-digit number from 500 to 999 following the steps below. NOTE: Do not use the same code as the Priority Calling Code. 1 2 3 4 5 Press C. Press and release u until you hear "Remote Access Code is...". The system announces the current Remote Access Code. Press n or N to change the first digit. Press u to move to the second digit. Press n or N to change the second digit. Press u to move to the third digit. Press n or N to change the third digit. Press u to save. The system announces the new Remote Access Code. Priority Call Signal When a caller enters the Priority Calling Code from a touch tone phone, the system beeps loudly to alert you that you have a priority call. You'll need to provide select callers with the Priority Calling Code (preset to 999), in order for them to use this feature. 1 Your caller dials your telephone number from a touch tone phone. 2 When the announcement begins to play, your caller can enter the Priority Calling Code. 3 The system beeps 3 times, then pauses. This continues for up to 30 seconds, unless you answer the phone. 4 If you do not answer, your caller can press 5 to stop the priority call signal. 18 7630_book.1AT&T 18 8/12/98, 6:29 PM ANSWERING SYSTEM SET-UP Changing the Priority Calling Code The priority calling code comes set to 999, but you can change it to any three-digit number from 500 to 999 following the directions below. NOTE: Do not use the same code as the Remote Access Code. If you set the Remote Access Code and the Priority Calling Code to the same number, the phone will always interpret that number as the Remote Access Code. 1 2 3 4 5 Press C. Press and release u until you hear "Priority Call Code is...". The system announces the current Priority Calling Code. Press n or N to change the first digit. Press u to move to the second digit. Press n or N to change the second digit. Press u to move to the third digit. Press n or N to change the third digit. Press u to save. The system announces the new Priority Calling Code. Base Ringer Setting 1 2 3 Press C. Press and release u until you hear "Base ringer is...". The Message Counter displays + if the ringer is on; ­ if the ringer is off. Press n to change the setting. When you set the ringer to off, the BASE RINGER OFF light on the base goes on. Reviewing Feature Settings You can check the status of the feature settings by pressing u. 19 7630_book.1AT&T 19 8/12/98, 6:29 PM