9351_book_2ATT 1/1/01 3:33 PM Page ii USER'S MANUAL Part 2 900 MHz Cordless Telephone/ Answering System 9351 REVISED 1/1/01 DEL ETE Please also read Part 1 -- Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones. 9351_book_2ATT 1/1/01 3:33 PM Page iii © 2000 Advanced American Telephones. All rights reserved. Printed in China. 850004375 Issue 2AT&T 12/00 9351_book_2ATT 1/1/01 3:33 PM Page 1 CONTENTS INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Before You Install .......................... 2 Table/Desk Installation ................. 4 Wall Installation ............................ 5 TELEPHONE OPERATION . . . . . . . . . . . . . 7 Make or Answer a Call .................. 7 End a Call ...................................... 7 Change Channel............................ 7 Redial ............................................ 7 Handset Volume ............................ 7 Flash/Call Waiting.......................... 7 Page/Handset Locator ................... 8 Temporary Tone Dialing................ 9 Handset Ringer Style..................... 9 Ringer Off ..................................... 9 Headset Jack................................ 10 Operating Range ......................... 10 TELEPHONE MEMORY . . . . . . . . . . . . . . .11 Store Memory Numbers.............. 11 Store a Pause in a Memory Number ..................... 11 Change/Replace a Stored Memory Number ..................... 11 Dial Memory Numbers ............... 11 Directory Label ........................... 11 ANSWERING SYSTEM OPERATION At the Base ................................ 12 Audible Indicators....................... 12 About Mailboxes ......................... 12 About Announcements ............... 12 Record Your Announcement ....... 13 Answering System Feature Setup. 14 Feature Summary ........................ 14 Listen To, Save & Delete Messages................... 15 Call Screening/Intercept ............. 16 Record a Memo........................... 16 Message Window Display............ 16 ANSWERING SYSTEM OPERATION At Touch Tone Phone .................. 17 Connect with the Answering System ................... 17 Voice Menu ................................. 17 Remote Access Commands ......... 18 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Charging the Handset Battery Pack............................. 19 Replacing the Handset Battery Pack............................. 20 Spare Battery Charger ................. 21 IN CASE OF DIFFICULTY . . . . . . . . . . . . . .22 1 9351_book_2ATT 1/1/01 3:33 PM Page 2 INSTALLATION Before You Install 1 Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. Install the handset battery. 2 a) Remove battery compartment cover by pressing on the indentation and sliding downward. c) Place battery pack in compartment with the wires in the lower left corner, along the bottom of the battery pack. b) Plug battery pack connector into handset. d) Replace cover by sliding it up into place. 2 9351_book_2ATT 1/1/01 3:33 PM Page 3 INSTALLATION 3 Attach the belt clip to the cordless handset (optional). To attach To remove 3 9351_book_2ATT 1/1/01 3:33 PM Page 4 INSTALLATION Table/Desk Installation Standard electrical outlet Modular telephone jack 1 Connect the telephone line cord. Connect the power cord. The ANSWER ON/OFF light goes on, and CL flashes in the Message Window. 2 Use only the power cord supplied with this product. If you need a replacement, call 1 800 222-3111. 3 Charge the handset battery. Place the handset in the base. Charge the battery for at least 24 hours the first time. After the first charge, the battery is typically fully charged overnight. Check for dial tone. After the batteries are charged, pick up the handset and press P; you should hear a dial tone. Set the dial mode. If you have touch tone service, the phone is ready to use as soon as the batteries are charged. If you have dial pulse (rotary) service, you'll need to change the dial mode. When the phone is off, press P, *, #, P to set the dial mode to dial pulse. To return to touch tone dialing, press P, *, *, P. 4 5 4 9351_book_2ATT 1/1/01 3:33 PM Page 5 INSTALLATION Wall Installation 1 Position the wall mount adapter on the base. Align tabs on wall mount adapter with holes on bottom of base. Snap wall mount adapter firmly into place. 2 3 Connect the telephone line cord. Connect the power cord. The ANSWER ON/OFF light goes on, and CL flashes in the Message Window. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222-3111. 5 9351_book_2ATT 1/1/01 3:33 PM Page 6 INSTALLATION 4 Mount the base on the wall. a) Align holes on base with mounting studs on wall jack. b) Place power cord as shown, so it hangs straight down between base and wall. c) Pull base down on mounting studs until it locks into place. 5 Follow Steps 3­5 in "Table/Desk Installation." 6 9351_book_2ATT 1/1/01 3:33 PM Page 7 TELEPHONE OPERATION Handset Volume Adjust volume of what you hear through the handset. Redial Follow the instructions under "Make or Answer a Call," then press R to call the last number dialed (up to 24 digits). Make or Answer a Call Lift handset from base -- OR -- Press P and wait for light to go on steadily. End a Call Place handset in base -- OR -- Press O. Exit programming. Cancel a page. Flash/ Call Waiting Access special telephone company subscriber services. Change Channel Switch to a clearer channel. Temporary Tone On steadily: Handset in use Flashing: Line ringing Blinking: Programming mode Flashing slowly: Battery low 7 9351_book_2ATT 1/1/01 3:33 PM Page 8 TELEPHONE OPERATION Indicates base is connected to AC power Flashes when a call is coming Indicates in; on steadily when any spare battery phone on this line is in use is installed Indicates handset is in base Page/Handset Locator Spare battery compartment Press once to page the handset for up to one minute; press twice to cancel. 8 9351_book_2ATT 1/1/01 3:33 PM Page 9 TELEPHONE OPERATION Temporary Tone Dialing If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing *. This is useful if you need to send touch tone signals for access to telephone banking or long-distance services. 1 Dial the number. 2 Press *. Buttons pressed after this send touch tone signals. 3 After you hang up, the phone automatically returns to dial pulse (rotary) service. Handset Ringer Style You can select from four different handset ringer styles. 1 Make sure the handset is off. 2 Press G, #. 3 Press 1, 2, 3, or 4 to select your ringer style. You will hear a sample of the ringer style. 4 Press G. Ringer Off 1 2 3 4 5 Make sure the handset is off. Press G, #. Press 5. Press G. To turn the ringer on again, see "Handset Ringer Style." 9 9351_book_2ATT 1/1/01 3:33 PM Page 10 TELEPHONE OPERATION Headset Jack You can use this telephone hands-free when you install a 2.5 mm headset (AT&T SKU# 24099), purchased separately. Plug the headset into the jack located on the right side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely. Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance -- which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, keep the base antenna fully upright. If you receive a call while you are out of range, the handset might not ring -- or if it does ring, the call might not connect when you press P. Move closer to the base, then press P to answer the call. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base. If you move out of range without pressing O, your phone will be left "off the hook." To hang up properly, walk back into range, periodically pressing O. 10 9351_book_2ATT 1/1/01 3:33 PM Page 11 TELEPHONE MEMORY This cordless phone can store 10 telephone numbers, each up to 16 digits long. You can dial numbers stored in memory just by pressing M and a number button. Store Memory Numbers 1 Make sure the handset is off. 2 Press G. The PHONE light blinks. 3 Press the number button (0­9) where you want to store the telephone number. 4 Dial the telephone number (up to 16 digits) -- OR -- Press R to store the last number dialed. 5 Press M. Store a Pause in a Memory Number Press to store a two-second pause in the dialing sequence. Each press adds another twosecond pause and counts as one digit. Change/Replace a Stored Memory Number Store a new number in its place. Directory Label Dial Memory Numbers 1 Press P. 2 Press and release M, then press the number button (0­9) where the memory number is stored. Use the selfadhesive directory label to keep a record of numbers (or names) stored in memory. It's best to write on the label before applying it to the base. 11 9351_book_2ATT 1/1/01 3:33 PM Page 12 ANSWERING SYSTEM OPERATION AT THE BASE Audible Indicators This system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. About Mailboxes This answering system has three voice mailboxes. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing # 1, # 2, or # 3 after the system answers the call. All other messages will be recorded in Mailbox 1. About Announcements · You can record up to two different announcements -- one for normal answering and one for when you've set the system to play the announcement only. Use normal answering when you want the system to record callers' messages. Use Announce Only when you want to give information to callers without accepting messages. If you choose not to record an announcement, the system answers with a pre-recorded announcement. The normal answering pre-recorded announcement says: "Hello. I'm unable to answer your call right now. Please leave your name, number and message after the tone." The Announce Only pre-recorded announcement says: "Hello. I'm unable to answer your call right now. Please call again. Thank you." By setting Announce Only to On or Off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with Announce Only turned off). See "Set Announce Only" on page 14 to change your announcement selection. · · · · 12 9351_book_2ATT 1/1/01 3:33 PM Page 13 ANSWERING SYSTEM OPERATION AT THE BASE Record outgoing announcement Delete outgoing announcement, messages Turn Answering System on or off Confirm/review feature setting Select a feature setting Enter Answering System feature setup and choose a feature to set Record Your Announcement NOTE: If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press # 1, # 2, or # 3 to leave a message in the appropriate mailbox. 1 2 Press U until you hear "Set Outgoing Message." Press /. After you hear "Now Recording" followed by a beep, speak toward the base to record an announcement up to 90 seconds long. Press any MAIL BOX button to stop recording. The system plays back your recorded message. 3 To review your announcement at any time: 1 Press U until you hear "Set Outgoing Message." 2 Press any MAIL BOX button. To delete your announcement: Press D during announcement playback. The system will use the pre-recorded announcement until you record a new one. 13 9351_book_2ATT 1/1/01 3:33 PM Page 14 ANSWERING SYSTEM OPERATION AT THE BASE Answering System Feature Setup You can set up one feature at a time, or you can set up a feature and then move on to set up another feature. 1 Make sure the answering system is on. 2 Press and release U until you hear the system announce the feature you want to set. Refer to the "Feature Summary" below for a description of the features and your choices. 3 Press S to hear the feature's settings. 4 Press t to confirm your selection. Feature Summary Default settings indicated by *. System announces: "Set Security Code" 19 * Description/directions: Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. Set the clock: After you set the day, repeat Steps 2 and 3 in "Answering System Feature Setup" to set hours and minutes. beeps once every 10 seconds when new messages have been received. When you set the system to Announce Only, callers hear your announcement, ...