9370_to make pdf_1ATT 6/12/00 2:06 PM Page ii USER'S MANUAL Part 2 900 MHz Cordless Answering System Speakerphone 9370 with Caller ID/Call Waiting REVISED 6/12/00 Please also read Part 1 -- Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones. 9370_to make pdf_1ATT 6/12/00 2:06 PM Page iii © 2000 Advanced American Telephones. All rights reserved. Printed in Mexico. 847479457 Issue 1AT&T 6/00 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 1 CONTENTS BEFORE YOU BEGIN ........................3 About Caller ID with Call Waiting............3 About Home and Local Area Codes........3 Store a Number and Name from Call History .............................................27 View Memory Numbers ............................27 Delete Memory Numbers ........................28 Edit Memory Numbers..............................28 Priority Ring Numbers ..............................29 Dial a Memory Number from the Handset ...................................29 Dial a Memory Number from the Base..........................................29 INSTALLATION.................................4 Before You Install...........................................4 Installing Your Phone.....................................5 FEATURE SETUP ..............................7 Softkeys............................................................7 Message Window Display for Feature Setup.............................................7 Telephone Feature Setup.............................8 Caller ID Feature Setup ...............................9 Answering System Feature Setup............10 Caller Specific Outgoing Announcement Feature Setup.............15 Talking Caller ID Feature Setup...............15 ANSWERING SYSTEM OPERATION At the Base..................................30 Audible Indicators.......................................30 About Mailboxes .........................................30 Announcement Play/Silent ........................30 Answering Calls...........................................31 Call Screening/Intercept ............................31 Announcement Bypass ..............................31 Record a Memo ..........................................31 Listen to, Save & Delete Messages..........32 Message Window Display..........................33 TELEPHONE OPERATION At the Handset ............................19 Make, Answer, or End a Call .....................19 Handset Volume...........................................19 Flash .................................................................19 Preview a Number......................................19 Redial .............................................................20 Temporary Tone ..........................................20 Mute ...............................................................21 Hold ...............................................................21 Intercom........................................................20 Record a Phone Conversation ................21 Changing Channels .....................................22 Headset Jack.................................................22 ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone ........................34 Call Screening ..............................................34 Connect with the Answering System.......34 Remote Access Commands......................35 Voice Help Menu.........................................37 Audible Signals .............................................37 CALLER ID OPERATION..................38 Call Waiting ..................................................38 Incoming Call History................................38 Memory Match ............................................38 Review Call History ...................................39 Display Dial...................................................39 Delete Call Records from Call History .............................................40 Caller ID Display Messages.......................41 TELEPHONE OPERATION At the Base..................................23 Make, Answer, or End a Call .....................23 Base Ringer/Speaker Volume ....................23 Flash ...............................................................23 Redial .............................................................23 Mute ...............................................................23 Hold ...............................................................23 Page/Intercom ..............................................24 Handset Locator .........................................24 OPERATING RANGE .......................42 BATTERIES ....................................43 Battery Life ...................................................43 Charge the Handset Battery Pack ..........43 Replace the Handset Battery Pack .........45 TELEPHONE MEMORY/DIRECTORY...25 Store a Number in Memory ...................25 Store a Pause in a Memory Number......26 Store a Name with a Memory Number ...................................26 Replace a Stored Number ........................26 IN CASE OF DIFFICULTY ................46 INDEX ..........................................50 1 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 2 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 3 BEFORE YOU BEGIN About Caller ID with Call Waiting This product has a Caller ID with Call Waiting feature that lets you see who's calling while you're on another call. To use this feature, you may need to change your phone service. Contact your local phone service provider if you have: · no Caller ID or Call Waiting service · either Caller ID or Call Waiting as a single service · both Caller ID and Call Waiting, but as separate services (you may need combined service). You can also use this product with regular Caller ID service or no Caller ID services. To turn off this phone's Caller ID with Call Waiting feature, see the FEATURE SETUP section of this manual. There may be fees for Caller ID services, and such services may not be available in all areas. This phone can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment. About Home and Local Area Codes Always program your home area code, and, if you need them, your local area codes (up to four -- see page 9). Programming these area codes will change how numbers are displayed in the call history, and will allow for correct operation of the Display Dial feature (see page 39). If you dial 7 digits (phone number, no area code) 10 digits (area code + phone number) -- OR -- 11 digits (1 + area code + phone number) If you dial 11 digits (1 + area code + phone number) 10 digits (area code + phone number) For Calls within your home area code Calls within your home area code Enter as Home Code Your home area code 000 For All calls outside your home area code Some calls outside your home area code Enter as Local Codes No Local Area Codes Area codes that do not require a "1" If you dial 10 digits (area code plus phone number) for calls within your own area code, include your area code as a Local Area Code. 3 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 4 INSTALLATION Before You Install Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. For optimum performance, install the base on the highest floor of your home. 4 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 5 INSTALLATION Table/Desk and Wall Installation 1 Install the handset battery. a) Remove battery compartment cover by pressing on indentation and sliding downward. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. b) Plug battery pack connector into handset, and place battery pack and wires into compartment. 2 Attach belt clip to the cordless handset (optional). NOTE: The handset cannot be charged in the face-up position when the belt clip is attached. a) Slide down into grooves to attach. b) Push up and away to remove. NOTE: Connect power to the base unit before placing the handset in the cradle. 5 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 6 INSTALLATION Modular telephone jack Standard electrical outlet 3 Connect the telephone line cord. If you are wall mounting the phone, use the short line cord and press the excess cord into the groove on the bottom of the base. 4 Connect the power cord. 5 6 7 8 9 10 11 Mount the base on the wall. (WALL MOUNTING ONLY) Hold the base so the mounting knobs on the standard wall jack will fit into the holes on the bottom of the base. Slide the base down onto the knobs until it locks into place. Charge the handset battery. Place the handset face up or face down in the base. Charge the battery at least 12 hours the first time. After the first charge, the battery will quick-charge in only six hours. Check for dial tone. After the batteries are charged, lift the handset and press P; you should hear a dial tone. Set up Telephone features. See page 8. Set up Caller ID features. See page 9. Set up Answering System features. See pages 10­14. Set up Caller Specific Outgoing Announcements and Talking Caller ID. See pages 15­18. 6 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 7 FEATURE SETUP Softkeys Use the two "softkeys" on the handset, shown in the illustration, to access many features. 1 Press U to begin viewing options. When you see arrows on the display MENU SETUP INTERCOM screen, you can use the < and > buttons beneath the softkeys to scroll through choices or move to the next display. 2 Press the softkey below the operation indicated on the display screen to select that operation. Softkey Access system features to program Softkey < and > buttons Message Window Display for Feature Setup The message window on the base displays messages during feature setup. Window Displays: When: System is in Setup Mode You have pressed c System is in Setup Mode and Ring Select is set to Toll Saver SU CH SA 7 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 8 FEATURE SETUP Telephone Feature Setup At the handset, you can set up one feature at a time, or you can set up a feature and then move on to set up another feature. 1 2 3 Make sure the phone is off ( is not displayed). Press U, then >, and use the softkey to select SETUP. Select DONE if needed to reach the feature you want to set, then use the CHANGE softkey to scroll through the options for that feature. Select DONE again when the desired choice is displayed to save your selection and move to the next feature. SETUP MENU INTERCOM 4 When you have finished setting Telephone features, you can continue on to set up Caller ID features. To exit Feature Setup, press U. Dial Mode If you have touch tone service, the phone will be ready to use as soon as the battery is charged. Change this setting only if you have dial pulse (rotary) service. This setting affects both the handset and the base. DIAL MODE:TONE CHANGE DONE DIAL MODE:PULSE CHANGE DONE Handset Ringer Off / Battery Save When the Ringer is set to OFF, the handset stays ready to use for up to 30 days before you have to return it to the base for recharging. When the Ringer is off, the Intercom/Handset Locator feature does not work, and the screen does not display incoming call information. However, the call information is stored in the call history. When the Ringer is on, the handset stays ready to use for up to fifteen days, and all features are active. RINGER: ON CHANGE DONE RINGER: OFF CHANGE DONE Handset Ringer You can choose from four different handset Ringer styles. Select DONE to choose a Ringer style. RING TYPE: 1 CHANGE DONE 8 9370_to make pdf_1ATT 6/12/00 2:06 PM Page 9 FEATURE SETUP Caller ID Feature Setup You can set up Caller ID features at the handset right after setting up the final Telephone feature (Handset Ringer), by programming your Home Area Code. Otherwise, follow Steps 1-4 in "Telephone Feature Setup" on page 8 to begin setting up Caller ID features. Program Home and Local Area Codes Your "home area code" is usually the area code from which you are dialing. "Local area codes" are area codes for which you must dial an area code but not "1." Always program your home area code, and, if you need them, up to four local area codes to allow for correct operation of the Display Dial feature (see page 39). NOTE: Do not select CHANGE. Instead, when screen displays AREA CODE 1: 1 Use the keypad to enter your home area code (AREA CODE 1). 2 Select CODE 2 to reach AREA CODE 2 (the screen displays any current local area code AREA CODE 1:000 CODE 2 DONE stored here). Use the keypad to enter a three-digit local area code. 3 Continue as in Step 1 for area codes 3, 4 and 5 as needed. 4 Select DONE when finished. Caller ID with Call Waiting You must subscribe to Caller ID with Call Waiting se ...