945 CIB 2ATT 3/14/05 9:58 AM Page III USER'S MANUAL Part 2 Four-Line Small Business System Speakerphone 945 Please also read Part 1 -- Important Product Information © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. 945 CIB 2ATT 3/14/05 9:58 AM Page IV 945 CIB 2ATT 3/14/05 9:58 AM Page i CONTENTS BEFORE YOU BEGIN..................2 Parts List ...............................................2 Tools Needed ......................................2 DSL Users ............................................4 Glossary ................................................5 Programmable Features List .............6 Audible Signals ...................................8 INSTALLATION .............................9 Battery Installation .............................9 Table/Desk Installation ....................11 Wall Installation ................................13 Convenience Ports .........................17 MENU OPERATION..................18 Menu Structure ................................19 Shortcut to Language Menu ..........20 Rapid Scroll ........................................20 FEATURE SETUP........................21 Set One Touch Preference ............21 Assign an Extension Number to Your Phone ...............................22 Turn the Ringer On or Off for Each Line .................................23 Select the Ringer Type ....................24 Set Delay Ring ...................................25 Turn Auto-Mute On or Off............26 Set Dial Mode ...................................27 Turn Hold Reminder On or Off ......................................27 Set the Time and Date ...................28 Turn Line Usage On or Off for Each Line .................................29 Assign the Prime Line (Line Preference) .........................30 Set Automatic Mode ......................31 Set the Scroll Rate ...........................32 Turn Screen Backlight On or Off ......................................33 Assign the Line Group for this Phone ...............................34 Erase All Settings and Return the Phone to Default Settings ..35 TELEPHONE OPERATION ..................................38 Make or Answer a Call ...................38 Switch Between Handset, Headset and Speakerphone ......40 Timer ....................................................40 Call Privacy ........................................41 Do Not Disturb ...............................41 Volume ................................................42 Redial ...................................................42 Redial Stack .......................................43 Auto Redial ........................................43 Hold .....................................................44 Switch Between Lines .....................44 Mute ....................................................45 Flash .....................................................45 Temporary Tone Dialing .................45 Conference Calls .............................46 Transfer a Call ...................................47 Low Battery Indicator ....................48 Lights and What They Mean ........49 ONE TOUCH OPERATION ..................................50 Store a Number in a One Touch Location ...................51 Review a One Touch Entry ..........53 Dial a One Touch Number ............54 INTERCOM OPERATION ..................................55 Basic Intercom Operations ..........56 Make an Intercom Call with the Handset ...................................57 Make an Intercom Call with the Speakerphone or Headset ........58 Answer an Intercom Call ..............59 End an Intercom or Page Call ......59 i CONTENTS PRODUCT OVERVIEW .............1 Set This Phone to be the Centrex Console Phone ...........36 Set the Centrex Console Delayed Ring Time .......................37 Set the Display Language ...............37 945 CIB 2ATT 3/14/05 9:58 AM Page ii CONTENTS Page a Specific Extension (Single-phone Page) .....................60 Answer a Single-phone Page .........60 Page All System Phones ..................61 Answer a System-wide Page .........61 Make an Intercom Conference Call ...........................62 Room Monitor ..................................62 ADDING A FAX MACHINE........................................63 Using a Fax Switch ...........................63 GENERAL PRODUCT CARE ..................................................64 TECHNICAL SPECIFICATIONS.......................65 IN CASE OF DIFFICULTY.....66 EXPANDING THE PHONE SYSTEM.........................70 Line Groups .......................................70 Private Lines ......................................71 CENTREX OPERATION.........72 Setup Checklist .................................72 Enabling the Console Phone .........72 Console Operation .........................72 Setting Ring Delay Duration .........73 Answering a Delayed Ring .............73 Picking Up Another Station's Line .................................73 INDEX ...............................................74 ii 945 CIB 2ATT 3/14/05 9:58 AM Page 1 PRODUCT OVERVIEW The 945 is hearing-aid compatible and can be connected to up to four incoming telephone lines. This phone features a speakerphone for hands-free use and a headset jack compatible with most two-band 2.5 mm headsets (sold separately). The 945 allows paging, intercom and call transfers between system phones and is capable of connecting three parties in a conference call. This phone also features a 32-number memory for faster dialing. There are two convenience ports available for connecting the phone to another device such as a fax machine or modem. The 945 is compatible with Centrex service. Centrex is a special subscriber service which may be available from your local telephone company for a fee. If you subscribe to Centrex service, refer to the CENTREX OPERATION section of this manual, beginning on page 72. This User's Manual contains detailed instructions for installing, programming and operating your AT&T 945 Four-Line Small Business System Speakerphone. Please be sure to read BEFORE YOU BEGIN starting on page 2 before installing this phone. 1 PRODUCT OVERVIEW This AT&T 945 Four-Line Small Business System Speakerphone is expandable to a 16-extension telephone system. The 945 is compatible with AT&T 974, 984, 944, 955 and 964 telephones. (See BEFORE YOU BEGIN starting on page 2 and EXPANDING THE PHONE SYSTEM beginning on page 70 for details.) 945 CIB 2ATT 3/14/05 9:58 AM Page 2 BEFORE YOU BEGIN Parts List Your box should include: BEFORE YOU BEGIN USER'S MANUAL Part 2 This User's Manual QUICK START GUIDE Quick Start Guide Four-Line Small Business System Speakerphone 945 This Quick Start Guide provides basic instructions. For additional installation options and complete instructions which allow you to use all features of this phone, refer to your AT&T Four-Line Small Business Speakerphone 945 User's Manual, Part 2. Four-Line Small Business System Speakerphone 945 INSTALLATION Installation of a DSL splitter and an AT&T Z800A filter is required to use the advanced features of this telephone if you have DSL (Digital Subscriber Line) service. Please see "DSL Users" starting on page 4 of your User's Manual, Part 2 for details. If you are installing multiple phones in your phone system, you must install and program one set at a time. Each phone MUST be assigned a unique extension number. Battery Installation Install a 9V alkaline battery (purchased separately) in order to use some features of this telephone in the event of a power failure. If power fails and a working battery is installed, all four lines of this phone will work only to answer calls with the handset or headset, and to dial calls using the dial pad keys and the One Touch or Redial features. No other features will work until power is restored. 1 2 Remove the wedge from the underside of the base unit. Press on the tabs and pull the wedge away from the phone. Remove the battery compartment screw with a small Phillips head screwdriver. Pull on the tab to remove the battery compartment cover. continued on page 2 Please also read Part 1 -- Important Product Information © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. 3 1 Two seven-foot twisted pair line cords Handset Eight-inch line cord Base unit with wedge attached Coiled handset cord Power adapter Tools Needed You will also need a small Phillips head screw driver to install your phone. 2 945 CIB 2ATT 3/14/05 9:58 AM Page 3 This 945 telephone is also compatible with any AT&T 964/955/944 phones you have previously installed. This 945 telephone is NOT compatible with any 843, 853, 854, 874, or 954 telephones you may have previously installed. NOTE: If you have one or more 964, 955, or 944 phone(s) installed in the same phone system with this 945 telephone, you can have only 12 extensions and 15 telephone lines in the phone system. · You must have a modular telephone jack and an electrical outlet not controlled by a wall switch near where you're installing the phone. The total length of telephone wiring used in this system MUST NOT be more than 600 feet. In some cases a Z800A filter can be used in a phone system with more than 600 feet of wire. AT&T highly recommends that a Z800A filter be installed by a professional. AT&T CANNOT guarantee that this telephone will work with such a filter, and IS NOT responsible for the cost of such installations or for arranging the installation. A Z800A filter can be obtained by calling 1 800 222-3111. Identify the number of phone lines you'll use. Plan the layout of your phone system. All connected phones must have the same Line 1 phone number for the Intercom and Page features to work. Every individual phone in your telephone system MUST be assigned a unique extension number for the Intercom feature to work. If you try to assign the same extension number to a second phone, you will hear a repeating short ring and the screen display will include EXT XX is already used Assign new EXT #. For directions see "Assign an Extension Number to Your Phone" on page 22 of this manual for directions. Decide if you want a private line. A private line does not appear on all connected phones. Choose your setting for each feature. You will need to program the features after installation. See "Programmable Features List" beginning on page 6 for a brief description of the features. See the FEATURE SETUP section beginning on page 21 for programming instructions. · · · · · 3 BEFORE YOU BEGIN This 945 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 984 or 974 units you may have installed. You can use a total of 16 945/974/984 units together as extensions in your phone system. 945 CIB 2ATT 3/14/05 9:58 AM Page 4 DSL Users BEFORE YOU BEGIN Installation of a DSL splitter and an AT&T Z800A filter is required to use the advanced features of this telephone if you have DSL (Digital Subscriber Line) service. Set-Up for DSL Users If you are a DSL (Digital Subscriber Line) customer, you may experience interference with the advanced features of this telephone. Certain features of this phone (e.g., intercom, hold, line privacy, etc.) work by sending a data signal using Line 1. This data signal is sent at some of the same frequencies as those used by your DSL service. Microfilters are used to block the high frequency DSL signals from being transmitted through and interfering with your telephones. These same microfilters that may have been installed for your DSL service will also block the data signals between your system phones. Therefore, some features of this phone may not work properly when DSL filters are installed in your building. This problem can occur even if the DSL line is not one of the lines used by the phone system. If you use the microfilters that your DSL service provider may have supplied when you activated DSL service with this phone, some of the phone features will not work. Once the DSL splitter (described below) is installed, you should no longer experience interference. Installation, by your DSL service provider or other professional, of a DSL splitter (not a"microfilter") AND an AT&T Z800A Isolation Filter as close as possible to the "protection block" or "network interface" (where the telephone line enters the house) may resolve DSL interference. (It may be necessary to use a DSL splitter intended for outdoor use.) A DSL splitter allows the data and voice signals to use the same telephone line without interfering with each other. An AT&T Z800A filter isolates the splitter from your phone system and reduces interference with the signals used by the system phones to communicate with each other. You can obtain an AT&T Z800A filter at no charge by calling 1 800 2223111. You will also receive a ...