User manual AT&T 9452

9452_book_1ATT 10/5/00 3:17 PM Page ii USER'S MANUAL Part 2 900 MHz Digital Two-Line Cordless Speakerphone with Answering System 9452 with Caller ID/Call Waiting REVISED 10/3/00 SCREEN WILL BE UPDATED Please also read Part 1 -- Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones. 9452_book_1ATT 10/5/00 3:17 PM Page iii © 2000 Advanced American Telephones. All rights reserved. Printed in China. 850004409 Issue 1AT&T 10/00 9452_book_1ATT 10/5/00 3:17 PM Page 1 CONTENTS BEFORE YOU BEGIN . . . . . . . . . . . . . 3 About Caller ID with Call Waiting.. 3 About the Data Port .......................3 About the Spare Battery Charger.. 3 CALLER ID OPERATION . . . . . . . 16 View Call History ........................ 16 Dial a Number from Call History.............................. 16 Erase a Call Record ..................... 17 Erase All Call Records.................. 17 Display Screen Messages............. 17 INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 4 Before You Install .......................... 4 Table/Desk Installation...................6 Wall Installation ............................ 7 TELEPHONE DIRECTORY . . . . . 18 Store a Directory Name & Number................................ 18 Edit a Directory Name & Number................................ 19 Erase a Directory Name & Number................................ 19 Store a Call History Record in Directory ............................. 19 Dial a Directory Number ............ 19 FEATURE SETUP . . . . . . . . . . . . . . . . . . . 9 Telephone Feature Setup .............. 9 Telephone Features........................9 TELEPHONE OPERATION AT THE HANDSET . . . . . . . . . . . . . . . . . . . . . 10 Make a Call.................................. 10 Answer a Call .............................. 10 End a Call .....................................10 Hold ............................................ 10 Flash/Call Waiting........................ 10 Redial .......................................... 10 Intercom ..................................... 10 Handset Volume .......................... 10 Temporary Tone Dialing.............. 11 Conference Calls ......................... 11 Switching from Handset to Base Speakerphone ................. 12 Call Timer .................................... 12 Headset Jack................................ 12 Operating Range ......................... 13 ANSWERING SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . 20 Audible Indicators....................... 20 About Mailboxes ......................... 20 About Announcements ............... 20 Record Your Announcement ....... 21 Answering System Feature Setup........................... 22 Feature Summary .........................22 Listen To, Save, & Delete Messages .................................. 23 Call Screening/Intercept ............. 24 Record a Memo........................... 24 Connect with the Answering System...................................... 24 Voice Menu ................................. 24 Remote Access Commands ......... 25 Message Window Display............ 26 TELEPHONE OPERATION AT THE BASE . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Answer a Call .............................. 14 Switching from Base Speakerphone to Handset ....... 14 Mute ............................................ 14 Conference Calls ......................... 14 End a Call .................................... 15 Base Ringer Volume..................... 15 Hold ............................................ 15 Page/Intercom............................. 15 Speakerphone Volume ................ 15 Flash/Call Waiting........................ 15 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . 27 Charging the Handset Battery Pack............................. 27 Replacing the Handset Battery Pack............................. 28 Installing a Spare Battery .............29 IN CASE OF DIFFICULTY . . . . . 30 1 9452_book_1ATT 10/5/00 3:17 PM Page 2 9452_book_1ATT 10/5/00 3:17 PM Page 3 BEFORE YOU BEGIN About Caller ID with Call Waiting This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider. Caller ID with Call Waiting lets you see who's calling before you answer the phone, even when you're on another call. You may need to change your phone service to use this feature. Contact your phone service provider if: · You have both Caller ID and Call Waiting, but as separate services (you may need combined service) · You have only Caller ID service, or only Call Waiting service · You don't subscribe to any Caller ID or Call Waiting services. You can also use this product with regular Caller ID service, and you can use this product's other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There are fees for Caller ID services, and they may not be available in all areas. This phone can provide information only if both you and the caller are in areas offering Caller ID service and if both telephone companies use compatible equipment. About the Data Port If you want to connect another device (such as a modem or fax machine) to the wall jack, you can use the jack on the phone labeled DATA PORT. This convenience port uses Line 2; a call picked up on Line 2 at this or another extension, or incoming Caller ID information, may interrupt a fax, modem, or message transmission. About the Spare Battery Charger This phone is equipped with a built-in spare battery charger in the base unit. The spare battery charger allows you to always have a charged battery available should the handset battery charge become low. For complete information, see page 29. 3 9452_book_1ATT 10/5/00 3:17 PM Page 4 INSTALLATION Before You Install 1 Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. For optimum performance, install the base on the highest floor of your home. a) Remove battery compartment cover by pressing on the indentation and sliding downward. b) Place the battery pack in the handset. Align the metal contacts on the battery with the contacts in the battery compartment. c) Replace cover by sliding it on its track up over battery case until it snaps firmly into place. 4 9452_book_1ATT 10/5/00 3:17 PM Page 5 INSTALLATION 2 Install the handset battery. To attach To remove 3 4 5 Attach the belt clip to the cordless handset (optional). Set the dial mode. The dial mode switch on the side of the base comes set to TONE. If you have touch tone service, the phone will be ready to use when installation is complete. If you have dial pulse (rotary) service, set the switch to PULSE. Select base ringer volume for each line. Set the RINGER switches on the side of the base to HIGH, LOW, or OFF. 5 9452_book_1ATT 10/5/00 3:17 PM Page 6 INSTALLATION Table/Desk Installation 1 Connect the power cord. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222-3111. Charge the handset battery. Place the handset in the base. Charge the battery for at least 16 hours the first time. After the first charge, the battery is typically fully charged overnight. Connect the telephone line cord(s). If you have a twoStandard Modular line jack, use only the electrical telephone 4-wire (RJ-14) line cord. outlet jack Connect the line cord from the wall jack to the jack labeled L1/L1+L2 on the base. Make sure the plugs snap firmly into place. L1/L1+L2 jack Power cord 2 3 If you have two separate jacks, use both long line cords. Connect a line cord from the wall jack you Standard wish to designate as electrical your Line 1 to the jack outlet L2 jack labeled L1/L1+L2 on the back of the base. Connect the other line cord from the remaining wall jack to the jack labeled L2 on the back of the base. Make sure L1/L1+L2 jack the plugs snap firmly Power cord into place. Modular telephone jacks 6 9452_book_1ATT 10/5/00 3:17 PM Page 7 INSTALLATION 4 listen for a dial tone. Then press l. If you don't hear a dial tone, see "IN CASE OF DIFFICULTY." Check for dial tone. After the batteries are charged, pick up the handset, press L, and Wall Installation 1 Position the wall mount adapter on the base. Wall mount adapter Align tabs on wall mount adapter with holes on bottom of base. Snap wall mount adapter firmly into place. 2 Connect the power cord to the phone. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222-3111. Connect the telephone line cord(s). See illustrations on previous page for connections. Use the short line cord instead of a long line cord for the connection to the L1/L1+L2 phone jack. 3 7 9452_book_1ATT 10/5/00 3:17 PM Page 8 INSTALLATION 4 Mount the base on the wall. a) Align holes on base with mounting studs on wall jack. b) Place power cord as shown, guiding it through tabs on base. c) Pull base down on mounting studs until it locks into place. 4 5 6 listen for a dial tone. Then press l. If you don't hear a dial tone, see "IN CASE OF DIFFICULTY." Plug the power cord into the outlet. Charge the handset battery. Place the handset in the base. Charge the battery for at least 16 hours the first time. After the first charge, the battery is typically fully charged overnight. Check for dial tone. After the batteries are charged, pick up the handset, press L, and 8 9452_book_1ATT 10/5/00 3:17 PM Page 9 FEATURE SETUP Telephone Feature Setup 1 2 3 4 5 6 Make sure the handset is off. Press G. Press - until the feature you want to set is flashing on the screen. (Features are described in the chart below.) Press S. Press - or + until the setting you want flashes. Press S -- OR -- If necessary, use the keypad to enter numbers (for example, when you program the area code), then press S. Telephone Features Feature: AREA-HOME Directions: Select HOME. The screen displays ENTER AREA CODE. If you live in an area where you make calls within your own area code by dialing seven digits, enter your three-digit area code, then press S -- OR -- If you live in an area where all local calls require 10 digits (area code plus phone number, without dialing "1" first), enter 000 for the area code, then press S. code. Enter up to five three-digit local area codes. Select LOCAL, use - or + to move from area code #1 through area code #5, and enter area codes. Press S to save. AREA-LOCAL An area code is local if you do not dial "1" before the area KEY BEEPS If you turn this feature on, the handset sounds a tone every time you press a button. Select KEYBEEPS, press until OFF or ON is flashing, then press S. You can choose from four different ringers for each line. Press - or + until LINE 1 or LINE 2 is flashing, then press S. Press - to hear the different ringers, then press S to save the last ringer heard or choose OFF. Repeat for the other line, then press O. RINGER NOTE: When editing an area code, use + to delete existing digits, then enter the new area code. Press S to save. 9 9452_book_1ATT 10/5/00 3:17 PM Page 10 TELEPHONE OPERATION AT THE HANDSET Handset Volume Adjust volume of what you hear through the handset. Make a Call Press L or l and wait for dial tone -- OR -- Dial the phone number (use + to backspace and edit), then press a LINE button. SCREEN WILL BE UPDATED End a Call Exit programming Cancel a page Answer a Call Press the flashing LINE button. Flash/ Call Waiting Access special telephone company subscriber services. Conference Calls Hold Press to put a call on hold. To return to the call, press the lit LINE button on handset or base -- OR -- Lift the handset of another phone connected to the same line. Redial Press to display last number dialed. Use + and - to scroll through last five numbers dialed. Press a LINE button to call the displayed number. Intercom Press to signal base; intercom call is automatically connected. 10 9452_book_1ATT 10/5/00 3:17 PM Page 11 TELEPHONE OPERATION AT THE HANDSET Temporary Tone Dialing If you have dial pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing *. This is useful if you need to send touch tone signals for access to telephone banking or long-distance services. 1 Dial the number. 2 Press *. Buttons pressed after this send touch tone signals. 3 After you end the call, the phone automatically returns to dial pulse (rotary) service. Conference Calls Three-Way Conference Calls You can use both lines at the same time to set up a three-way conference call from the handset. 1 Answer or make a call on one line. 2 Press H. 3 Press the other LINE button, and make or answer another call. 4 Press c to connect all parties. Both LINE buttons flash during a conference call. 5 Press O to end the entire conference call. NOTE: If you want to end the call with just one side of a conference, press that LINE button, press O, and then press the other LINE button to speak with the other party. Four-Way Conference Calls You can set up a four-way conference call with Line 1, Line 2, the handset, and the base speakerphone. 1 Establish a conference call at the handset (see "Three-Way Conference Calls" above). 2 Press L on the base. 3 Press l on the base. 4 Press c on the base to connect all parties. 11 9452_book_1ATT 10/5/00 3:17 PM Page 12 TELEPHONE OPERATION AT THE HANDSET Switching from Handset to Base Speakerphone 1 At the handset, make or answer a call on Line 1 or Line 2 -- OR -- Establish a conference call. Press H on the handset. At the base, press the appropriate LINE button -- OR -- Press c to pick up a conference call. 2 3 Call Timer While the handset or base is on a call, the screen displays the approximate duration of the call. Headset Jack You can use this telephone hands-free when you install a 2.5 mm headset (AT&T SKU# 24099), purchased separately. Plug the headset into the jack located on the left side of the handset (under the small rubber flap). Do not force the connection, but make sure the plug fits securely. SCREEN WILL BE UPDATED 12 9452_book_1ATT 10/5/00 3:17 PM Page 13 TELEPHONE OPERATION AT THE HANDSET Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance -- which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, keep the base antenna fully upright. If you receive a call while you are out of range, the handset might not ring -- or if it does ring, the call might not connect when you press L or l. Move closer to the base, then press L or l to answer. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base. If you move out of range without pressing O, your phone will be left "off the hook." To hang up properly, walk back into range, periodically pressing O. 13 9452_book_1ATT 10/5/00 3:17 PM Page 14 TELEPHONE OPERATION AT THE BASE Switching from Base Speakerphone to Handset 1 While on a call, press H on the base. Press the appropriate LINE button on the handset. Indicates handset is charging in base 2 Mute Press to prevent your caller from hearing you (you can hear your caller). Press again to return to the conversation. Conference Calls See "Conference Calls" and "Switching from Handset to Base Speakerphone" in TELEPHONE OPERATION AT THE HANDSET. Answer a Call Press the flashing LINE button and speak toward the microphone. 14 9452_book_1ATT 10/5/00 3:18 PM Page 15 TELEPHONE OPERATION AT THE BASE Indicates spare battery is installed Base Ringer Volume Use switches on side of phone to adjust how loudly the phone rings for each line. Set each base ringer to HIGH or LOW, or turn OFF. Hold Press to put a call on hold. To return to the call, press the lit LINE button -- OR -- Lift the handset of another phone connected to the same line. Page/Intercom Press to ring the handset. Handset presses i to respond, O to cancel. Speakerphone Volume While on a call, adjust the volume of what you hear. Flash/Call Waiting Access subscriber services while on a call. End a Call End a telephone or intercom call. 15 9452_book_1ATT 10/5/00 3:18 PM Page 16 CALLER ID OPERATION Date of call Time of call Caller's number Caller's name The handset stores up to 50 Caller Identification records in the call history, with the most recent call record displayed first. View Call History 1 2 Make sure the handset is off. Press + or -. The screen displays the number of new, unreviewed and old calls in the call history. Continue to press + or - to view all call information. SMITH JOHN * 123-4567 L NEW 3 01 7.07 1 0 : 2 1 AM Dial a Number from Call History 1 2 3 Make sure the handset is off. Press + or - until the screen displays the number you want to call. Press a LINE button. You will hear a dial tone and the displayed number will be dialed automatically. CORRECTED SCREENS TO COME 16 9452_book_1ATT 10/5/00 3:18 PM Page 17 CALLER ID OPERATION Erase a Call Record 1 2 3 4 5 Make sure the handset is off. Press + or - until the screen displays the call record you want to erase. Press S. Press - until ERASE is flashing, then press S. Press - until YES is flashing, then press S. Erase All Call Records 1 2 3 4 5 6 Make sure the handset is off. Press + or - until the screen displays a call record. Press S. Press - until ERASE is flashing, then press S. Press - until ALL is flashing, then press S. The screen displays ERASE ALL? NO YES. Press - until YES is flashing, then press S. Display Screen Messages Screen Displays: PRIVATE NAME PPP PRIVATE CALLER UNKNOWN NAME OUT of AREA UNKNOWN CALLER EXTENSION USED When: The other party is blocking name information. The other party is blocking number information. The other party is blocking name and number information. Your phone company is unable to receive information about this caller's name. Your phone company is unable to receive information about this caller's number. Your phone company is unable to receive information about this caller's name and number. An extension phone on this line is being used, so call information cannot be received. 17 9452_book_1ATT 10/5/00 3:18 PM Page 18 TELEPHONE DIRECTORY This cordless phone can store 50 telephone numbers, each up to 16 digits long. Store a Directory Name & Number 1 2 3 4 5 6 7 Make sure the handset is off. Press G on the handset. The screen flashes DIRECTORY. Press S. The screen displays ENTER NAME. Use the chart below to enter a name to be stored with the number. Press - to move to the next space; press + to back up for correction. Press S. The screen displays ENTER NUMBER. Enter the telephone number you want to store. (Press r to enter a two-second delay in the dialing sequence). Press S to store. Dial Key 1 2 3 4 5 6 7 8 9 0 * # 1 1 A D G J M P T W 0 2 Presses 3 4 5 B E H K N Q U X C F I L O R V Y 2 3 4 5 6 S 8 Z 9 7 * # ' , - . Change/Replace a Stored Directory Number Store a new number in its place. 18