User manual AT&T E2562

ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 1 User Manual (Part 2) 2.4 GHz Corded/Cordless Answering System E2562 with Caller ID & Call Waiting ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 2 You must install and charge the battery before using the telephone STOP! See page 8 for easy instructions For customer service or product information, visit our web site at Please also read Important Product Information Enclosed in product package www.telephones.att.com or call 1-800-222-3111 Add new handsets to make your phone more versatile (see page 38) Your telephone can accommodate up to eight cordless handsets. You can add new handsets (sold separately) at any time. Up to four handsets at a time can be used. The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3, 4, etc.) up to a maximum of eight handsets. Handset 1 Handset 2 Handset 3 Copyright © 2003 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corporation., licensed to Advanced American Telephones. ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 1 User Manual (Part 2) 2.4 GHz Corded/Cordless Answering System E2562 Table of contents Getting Started Quick reference ...................................2 Parts checklist .......................................4 Before you begin ..................................5 Telephone base installation................6 Battery installation & charging ..........8 Belt clip & accessories.........................9 Basic handset operation ...................10 Basic base operation .........................11 Options during calls ..........................12 Intercom calls & conference calls...13 Handset settings.................................14 Base settings........................................15 Handset and base phonebooks.......16 New phonebook entries ..................17 Phonebook search .............................18 To dial, edit or delete a listing ........19 How Caller ID works .......................20 To review Caller ID logs..................21 To dial a Caller ID entry ..................22 Voice messages with Caller ID .......23 Answering System Operation Answering system operation ..........24 Day and time announcements ........25 Outgoing announcements................26 Message playback ...............................27 Answering mode ................................28 Number of rings before answer.....29 Audible message alert .......................30 Recording and playing memos ........31 Change security code .......................32 Remote access....................................33 Display screen status icons..............34 Alert tones & indicator lights..........35 Adding new handsets ........................36 Charging spare batteries ..................37 In case of difficulty .............................38 INDEX..................................................40 Technical specifications ....................42 Spare remote access card................43 Telephone Operation Appendix Phonebooks Caller ID Logs 1 ATT-2562CIB-d4.qxd 12/29/2003 6:19 PM Page 2 Getting Started Quick reference guide Handset Softkeys Press a softkey to select a menu item displayed just above the key. Off/Clear During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. Item 1 Item 2 Item 3 L1/Flash, L2/Flash Press L1 to make or answer a call on line 1. Press L2 to make or answer a call on line 2. During a call, press to receive an incoming call, if Call Waiting is activated (see page 12). Xfer/Intercom Press to transfer a call or initiate an intercom conversation (see pages 10 & 13). Speaker Press to activate handset speakerphone. Press again to hang up. Volume Press to adjust listening volume. Screen menus Redial Log (See page 10) Phonebook (See page 16) Main Menu Play New MSG ......See page 24 Call History ............See page 20 Handset Settings Ringers ..................See page 14 Low Batt Tone ........See page 14 Range Tone ............See page 14 Keypad Tone ..........See page 14 Contrast ..................See page 14 Enhanced Mode......See page 14 HANDSET 1 RDL MENU MEM Mailboxes................See page 24 Handset Settings ........See menu Register ..................See page 36 Menus Rename ..................See page 14 2 ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 3 Getting Started Quick reference guide Base/Speakerphone Telephone function keys Answering system controls Telephone function keys (see pages 11-15) Item 1 Item 2 Item 3 SOFTKEYS ............Press to select menu item displayed just above the key CLEAR ....................Press to exit current menu or clear an entry INTERCOM/ TRANSFER ............Press to begin intercom call or transfer external call MUTE ......................Press to silence microphone; press again to resume FLASH ....................During a call, press to receive an incoming call, if Call Waiting is activated VOLUME ................Press to adjust speakerphone listening volume HEADSET ..............Press to activate headset L1 ............................Press, then lift handset to make or answer a call on line 1 L2 ............................Press, then lift handset to make or answer a call on line 2 SPEAKERPHONE ..Press to turn speakerphone on or off (begin or end a call) Answering system controls (see pages 24-33) ON/OFF ..................Press, then select mailbox to turn on or off (L1 or L2) RECORD ................Press to record a memo or outgoing announcement DELETE ..................Press to delete message currently playing MAILBOX LINE 1....Press to play or stop playing Mailbox 1 messages MAILBOX LINE 2....Press to play or stop playing Mailbox 2 messages REPEAT..................Press to repeat; press twice to hear previous message SKIP ........................Press to hear next message 3 ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 4 Getting Started Parts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Charger power adapter Base handset Telephone base Cordless handset Handset charger Base power adapter Battery pack Telephone line cords (2) Battery compartment cover Belt clip Handset cord 4 ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 5 Getting Started Before you begin About Caller Identification Caller ID with Call Waiting features in this telephone let you see who's calling before you answer the phone, even when you're on another call. These features require services provided by your local telephone company. Contact your telephone service provider if: · You have both Caller ID and Call Waiting, but as separate services (you may need combined service) · You have only Caller ID service, or only Call Waiting service · You don't subscribe to any Caller ID or Call Waiting services. You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas. Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment. See Caller ID Operation, beginning on page 20, for more details about how these features work. Telephone operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance -- which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, install the telephone base away from electronic equipment, such as personal computers, television sets or microwave ovens If you receive a call while you are out of range, the handset might not ring -- or if it does ring, the call might not connect when you press L1/L2. Move closer to the base, then press L1/L2 to answer the call. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base. If you move out of range without pressing OFF, your phone will be left "off the hook." To hang up properly, walk back toward the telephone base, periodically pressing OFF until the call is disconnected. 5 ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 6 Getting Started Telephone base installation (2-line jack) If you have a 2-line jack, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Line 1 + Line 2 Connect the black line cord to jack labeled LINE1/L1+L2 Plug base power cord transformer into electrical outlet Connect handset cord to corded handset Line identification To identify phone lines, press SPEAKERPHONE, then call one of your telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called. NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1 800 222­3111. Be sure to use an electrical outlet not controlled by a wall switch. 6 ATT-2562CIB-d4.qxd 12/29/2003 6:20 PM Page 7 Getting Started Telephone base installation (separate line jacks) If you have separate jacks for each line, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Line 1 Line 2 Connect black line cord to jack labeled LINE 2 Plug base power cord transformer into electrical outlet Connect handset cord to base handset Connect clear line cord to jack labeled LINE 1 Line identification To identify phone lines, press SPEAKERPHONE, then call one of your telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called. NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1 800 222­3111. Be sure to use an electrical outlet not controlled by a wall switch. 7 ATT-2562CIB-d4.qxd 12/29/2003 6:21 PM Page 8 Getting Started Battery & charger installation After installation, place the handset in the charger and allow the battery to charge for 12 hours before use. You can keep the battery charged by returning the handset to the charger after each use. When battery power is fully depleted, a full recharge takes about 8 hours. LOW BATTERY RDL MENU MEM Press coin into slot on base of handset to release latch, then remove cover Low battery indicator Return handset to charger when this symbol flashes. (Handset will beep when battery is low.) Insert supplied battery Caution: Use only supplied rechargeable battery. Place handset in charger for 12 hours before first use Plug power cord into jack on underside of charger, then plug transformer into electrical outlet Insert top tab first Press down to click in place DID YOU KNOW? An optional spare battery can be kept charged in the base, for quick replacement when the handset battery becomes depleted (see page 37). 8 ATT-2562CIB-d4.qxd 12/29/2003 6:21 PM Page 9 Getting Started Belt clip & accessories Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset. Rotate and pull to remove. Plug 2.5 mm headset into jack on side of handset or base Use DATA jack at back of phone to connect fax or modem if desired (data port uses Line 2 only) 9 ATT-2562CIB-d4.qxd 12/29/2003 6:21 PM Page 10 Telephone Operation Basic handset operation Making and answering calls To answer an incoming call, press L1 or L2. Press L1 or L2 to make a call on line 1 or line 2, then dial a number. Press OFF to hang up. To preview before dialing, enter numbers first, then press L1/L2 to dial. Press CLEAR to make corrections as you enter numbers. Hands-free speakerphone calls To answer a call, press SPEAKER. To make a call, press SPEAKER, then dial a number. During a call you can press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press OFF to hang up. HANDSET 1 RDL MENU MEM Last number redial Press RDL to view the last 5 numbers called (up to 32 digits each). Use the ^V buttons to select a number, then press L1/L2 to dial. Press SELECT then ERASE to delete this number from the redial memory, or SAVE to copy the number into your phonebook. Hold and mute H VOL HOLD MUTE Press HOLD to place a call on hold. Press L1/L2 (or L1/L2, then SPEAKER) to resume the call. Press MUTE to silence the microphone. You will be able to hear, but your caller will not be able to hear you until you press MUTE again to resume speaking. Call transfer During a conversation you can transfer the call to the base or to another handset. Press XFER to display a list of sets. Use the ^V buttons to highlight the set you want, then press OK to transfer the call to the remote set. To announce your call, press HOLD before you press XFER. When the recipient presses INTERCOM to answer, you can talk privately. After you (or the recipient) press INTERCOM to end the intercom call, the recipient can answer the transferred call. 10 BASE 0 HANDSET2 2 HANDSET3 3 ^ OK V ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 11 Telephone Operation Basic base operation Making and answering calls Volume To answer a call, lift the base handset, press SPEAKERPHONE, or press HEADSET (if a headset is connected). To make a call, lift the base handset, press SPEAKERPHONE or press HEADSET, then dial a number. To choose a line, press L1 or L2, then lift the base handset, press SPEAKERPHONE or press HEADSET, then dial a number. To preview numbers before dialing, enter numbers first, then press SPEAKERPHONE or HEADSET to dial. Press CLEAR to make corrections as you enter numbers. To hang up, replace the base handset, press SPEAKERPHONE or press HEADSET. Speakerphone BASE RDL MENU MEM Last number redial Press RDL to view the last 5 numbers called (up to 32 digits each). Use the ^V buttons to select a number, then press L1/L2+SPEAKERPHONE to dial. Press SELECT then ERASE to delete this number from the redial memory, or SAVE to copy it into your phonebook. Hold and mute H VOL HOLD MUTE Press HOLD to place a call on hold. Press L1/L2, then SPEAKERPHONE or HEADSET to resume the call. Press MUTE to silence the microphone. You will be able to hear, but your caller will not be able to hear you until you press MUTE again to resume speaking. Call transfer During a conversation you can transfer the call to a handset. Press TRANSFER to display a list of sets. Use the ^V buttons to highlight the set you want, then press OK to transfer the call to the remote set. HANDSET1 1 HANDSET2 2 HANDSET3 3 ^ OK V To announce your call, press HOLD before you press TRANSFER. When the recipient presses INTERCOM to answer, you can talk privately. After you (or the recipient) press INTERCOM to end the intercom call, the recipient can answer the transferred call. 11 ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 12 Telephone Operation Options while on calls To adjust volume Press VOLUME buttons on the handset or the base to adjust listening volume. Each button press raises or lowers volume by one level. Press OK to save the current setting for future calls. Call waiting Tone Volume Line 1 Flash Line 2 Flash If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press the FLASH button for the line in use to put your current call on hold and take the new call. You can press FLASH at any time to switch back and forth between calls. Ring silencing Flash Press OFF while the phone is ringing to silence the ringer. You can still answer, or let the caller leave a message. Switching between lines During a handset call, if you answer an incoming call on another line, the line previously in use will be placed on hold. You can press L1/L2 at any time to switch to the call on the other line without dropping either call. During a base call, you must press HOLD before making or answering a call on another line. Example: 1 Make or answer a call, then press HOLD. 2 Press L1 or L2 to select the unused line, then depress the switchhook or press SPEAKERPHONE to make or answer a call on the other line. 4 To return to the first call, hang up, press L1 or L2 to select the original line, then pick up the base handset or press SPEAKERPHONE. Temporary tone dialing If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems or long-distance services. 12 Volume Tone ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 13 Telephone Operation Intercom calls & conference calls Intercom calls Press the INTERCOM button at a handset or at the base. Scroll down to select a station, or select GLOBAL PAGE to page all stations. Press OK to page the selected station. To answer an intercom page at the handset, press INTERCOM. At the base, lift the handset or press SPEAKERPHONE. When your intercom call is finished, press OFF at the handset (or SPEAKERPHONE at the base) to end the call. Press INTERCOM Handling incoming calls During an intercom call, you will hear a beep to alert you if there is an incoming call. You have two options: · Press L1/L2 at the handset (or SPEAKERPHONE at the base) to answer the outside call and conference it in with your existing intercom conversation. Select station to page BASE HANDSET2 HANDSET3 GLOBAL PAGE 0 2 3 * · Press INTERCOM to terminate the intercom conversation, then answer the outside call (see pages 10-11). 3-way conference calls During a call, someone at another station (base or handset) can press L1/L2 to join in the conversation. You can also use both outside lines at the same time to set up a three-way conference call. 1 Make or answer a call. 2 Press HOLD. 3 Make a call on the other line. 4 When the call is answered, press CONF. · To drop line 1, press DROP LINE 1, then press OK. · To drop line 2, press DROP LINE 2, then press OK. · To end a conference call, press DROP BOTH LINES, then press OK. 13 ^ OK V ATT-2562CIB-d4.qxd 12/29/2003 6:22 PM Page 14 Telephone Operation Handset settings Ringers At this menu you can set default ring volumes, or turn the ringer off. You can also select one of six call melodies. Settings are selectable for the intercom and each line. Follow the menu instructions to select the volume and melody you prefer, then press OK or SAVE to confirm. Select MENU Low battery tone The handset is factory programmed to alert you with a tone when the battery is low and needs recharging. Press ON or OFF, then press OK to confirm. Out-of-range tone HANDSET 1 RDL MENU MEM Select HANDSET SETTINGS CALL HISTORY MAILBOXES HANDSET SETTINGS REGISTER The handset is factory programmed to alert you with a tone when the handset is too far from the base. Press ON or OFF, then press OK to confirm. Keypad tone The handset is factory programmed to beep at each keypress. Press ON or OFF, then press OK to confirm. ^ OK V Scroll to choose desired item RINGERS LOW BATT TONE RANGE TONE KEYPAD TONE Contrast At this menu you can adjust screen contrast to one of 16 levels. Use the <> buttons to select the level you prefer, then press OK to confirm. Enhanced mode ^ SET V Press SET to select LOW BATT TONE RANGE TONE KEYPAD TONE CONTRAST ^ SET V Use the ^V buttons to select On, Off or Auto, then press OK to confirm. When on, this mode may improve sound quality and range, but will use more battery power. In Auto mode, the handset switches to Enhanced Mode when reception is poor. Rename Select Rename to change the name (up to 14 letters) that identifies your handset in all Intercom/Transfer menus (see page 17 to enter letters). Press SAVE to confirm. 14 ATT-2562CIB-d4.qxd 12/29/2003 6:23 PM Page 15 Telephone Operation Base settings Ringers At this menu you can set default ring volumes, or turn the ringer off. You can also select one of six call melodies. Settings are selectable for the intercom and each line. Follow the menu instructions to select the volume and melody you prefer, then press OK or SAVE to confirm. Select MENU Call screening Call screening lets you hear messages as callers leave them. Press ON or OFF, then press OK to confirm. MEM BASE RDL MENU Set pulse/tone Factory default setting for both lines is TONE. Change this to PULSE only if you do not have touch-tone dialing service (select line, select TONE or PULSE, then press OK). Keypad tone The handset is factory programmed to beep at each keypress. Press ON or OFF, then press OK to confirm. Contrast Select SETUP BASE CALL HISTORY MAILBOXES SETUP BASE DISPLAY BASE ID ^ OK V Scroll to choose desired item RINGERS CALL SCREENING SET PULSE/TONE KEYPAD TONE At this menu you can adjust screen contrast to one of 16 levels. Use the <> buttons to select the level you prefer, then press OK to confirm. Enhanced mode ^ OK V Press OK to select CONTRAST ENHANCED MODE RENAME DEREGISTER ALL Use the ^V buttons to select On, Off or Auto for all handsets, then press OK to confirm. When on, this mode may improve sound quality and range, but will use more battery power. In Auto mode, handsets switch to Enhanced Mode when reception is poor. Rename Select Rename to change the name (up to 14 letters) that identifies your handset in all Intercom/Transfer menus (see page 17 to enter letters). Press SAVE to confirm. Deregister all Use this option with caution. It will make all handsets unusable until each has been re-registered (see page 36). 15 ^ OK V ATT-2562CIB-d4.qxd 12/29/2003 6:23 PM Page 16 PAT JOHNSON 123-456-7890 Phonebooks V ^ EDIT Handset and base phonebooks There are separate phonebook directories in the handset and the base. Each phonebook can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 18). The procedure for entering, editing and dialing phonebook entries is the same for both the handset and the base. Timeouts and error tones If you pause for too long while making an entry the procedure will time out and you will have to begin again. If all memory locations are in use, an error tone will sound when you attempt to enter a new number. This means the memory is full, and you will not be able to store a new number until you delete an existing one. Handset: 50 entries Base: 50 entries 16 ATT-2562CIB-d4.qxd 12/29/2003 6:23 PM Page 17 Phonebooks Enter number, then press MEM New phonebook entries 555-1234 PAUSE MENU MEM To enter a number Use the dial pad to enter up to 32 digits. When the number is complete, press MEM. Enter name, then press SAVE ENTER NAME PAT WILLIAMS CLR SAVE · Press CLEAR to erase numbers if you make a mistake. · Press PAUSE to enter a dialing pause. To enter a name Press dial pad buttons once for the first letter, twice for the second, three times for the third. Continue for lower-case letters. To enter a number, continue pressing the button until the number appears. Press once to enter "A" (4 times for "a") > ENTRY HAS BEEN STORED RDL MENU MEM Press twice to enter "B" (5 times for "b") 2 Press 3 times to enter "C" (6 times for "c") Press 7 times to enter "2" The cursor moves to the right when you press another dial pad button. Press > twice to enter a space. · Press CLR to erase letters if you make a mistake. · Press 1 repeatedly to enter an ampersand (&), apostrophe ('), comma (,) period (.), or digit 1. · Press # to enter a pound sign (#). · Press * to enter an asterisk (*). Storing the entry Press SAVE to store your new phonebook entry. To change it later, see page 19. 17 ATT-2562CIB-d4.qxd 12/29/2003 6:23 PM Page 18 Phonebooks Press MEM to select phonebook Phonebook search RDL MENU MEM You can use the up/down arrows to browse through the phonebook, or search to find a specific entry. You can press CLEAR at any time to exit the directory. To browse through the directory To browse, press ^ or V to scroll through all entries one by one. ^ FIND V To search alphabetically To shorten your search, press FIND, then use the telephone dial pad to enter the first letter of a name. When you press FIND again, the first name beginning with that letter will be displayed. Press dial pad buttons once for the first letter, twice for the second, three times for the third, as shown on page 17. To call a displayed number To dial the displayed entry, lift the base handset, press L1/L2, or press SPEAKER. 5 SEARCH FOR J_ CLR FIND JACK 123-555-4321 ^ EDIT V Shortcut Press * at any time while a phonebook entry is displayed to jump immediately to the Search menu. 18