91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 1 User Manual (Part 2) 5.8 GHz 2-Line Corded/Cordless Answering System EP5962 with Caller ID & Call Waiting SPEA KE R ME LU VO 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 2 You must install and charge the battery before using the telephone STOP! See page 8 for easy instructions For customer service or product information, visit our web site at Please also read Important Product Information Enclosed in product package www.telephones.att.com or call 1-800-222-3111 Add new handsets to make your phone more versatile (see page 41) Your telephone can accommodate up to eight cordless handsets. You can add new handsets (AT&T model EP590-2 sold separately) at any time, but each must be registered with the base before use. The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3, 4, etc.) up to a maximum of eight handsets. NOTE: In normal operating conditions, up to four handsets at a time can be used. The number of handsets that can be used may be reduced if a handset is experiencing interference or is almost out of range. SPEAKE R UME VOL SPEAKE R SPEAKE R UME VOL UME VOL Handset 1 Handset 2 Handset 3 Copyright © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 1 User Manual (Part 2) 5.8 GHz 2-Line Corded/Cordless Answering System EP5962 Table of contents Getting Started SPEAK ER E LUM VO Quick reference ...................................2 Parts checklist .......................................4 Before you begin ..................................5 Telephone base installation................6 Battery & charger installation............8 Belt clip & accessories.........................9 Basic handset operation ...................10 Basic base operation .........................12 Options while on calls ......................14 Intercom calls .....................................16 Conference calls.................................17 Handset settings.................................18 Base settings........................................19 Handset and base directories .........20 New directories entries ...................21 Directories search.............................22 To dial, delete or change entries ...23 How Caller ID works .......................24 To review your call log ...................25 To dial a call log entry ......................26 Messages with Caller ID...................27 Answering System Operation Answering system operation ..........28 Day and time announcements ........29 Outgoing announcements................30 Message playback ...............................31 Answering mode ................................32 Number of rings before answer.....33 Audible message alert .......................34 Recording and playing memos ........35 Change security code .......................36 Remote access....................................37 Display screen status icons..............38 Display screen messages ..................39 Alert tones & indicator lights..........40 Adding new handsets ........................41 Replacing a handset ...........................42 Re-Registering a handset..................43 Charging a spare battery..................44 In case of difficulty .............................45 INDEX..................................................47 Technical specifications ....................49 Spare remote access card................50 Telephone Operation Appendix Directories Caller ID Logs 1 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 2 Getting Started Quick reference guide Handset Softkeys Press a softkey to select an item displayed just above the key. Off/Clear During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display. L1/Flash, L2/Flash Press LINE 1 to make or answer a call on line 1. Press LINE 2 to make or answer a call on line 2. During a call, press FLASH to receive an incoming call, if Call Waiting is activated or use for other features requiring FLASH (see page 14). RDL MENU CID Xfer/Intercom Press to transfer a call or initiate an intercom conversation (see pages 11 & 16). Volume SPEAK ER Speaker Press to activate handset speakerphone. Press again to switch to normal handset use (earpiece). V UME OL Press to adjust voice volume or control the handset ringer volume while ringing. Screens Redial Log (See page 10) Caller ID Logs (See page 24) Main Menu Directory ................See page 20 Mailboxes................See page 28 Setup Handset Ringers ..................See page 18 Low Batt Tone ........See page 18 Keypad Tone ..........See page 18 Contrast ..................See page 18 Rename ..................See page 18 HANDSET 1 RDL MENU CID Setup handset ............See menu Register ..................See page 41 Menus 2 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 3 Getting Started Quick reference guide Base/Speakerphone Telephone function keys Answering system function keys Telephone function keys (see pages 12-19) RDL MENU CID SOFTKEYS ............Press to select item displayed just above the key. CLEAR ....................Press to exit current menu or clear an entry. INTERCOM/ TRANSFER ............Press to begin intercom call or transfer external call. MUTE ......................Press to silence microphone; press again to resume. FLASH ....................During a call, press to receive an incoming call, if Call Waiting is activated. VOLUME ................Press to adjust speakerphone listening volume or control the base ringer volume while ringing. HEADSET ..............Press to activate headset. LINE 1 ....................Press, then lift handset to make or answer a call on line 1. LINE 2 ....................Press, then lift handset to make or answer a call on line 2. SPEAKERPHONE ..Press to turn speakerphone on or off (begin or end a call). Answering system function keys (see pages 28-37) ON/OFF LINE 1 ......Press to turn LINE 1 on or off. ON/OFF LINE 2 ......Press to turn LINE 2 on or off. RECORD ................Press to record a memo, phone conversation or outgoing announcement. DELETE ..................Press to delete messages. MAILBOX LINE 1....Press to play or stop playing Mailbox 1. MAILBOX LINE 2....Press to play or stop playing Mailbox 2. REPEAT..................Press to repeat current message or hear previous message. SKIP ........................Press to hear next message. 3 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 4 Getting Started Parts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Charger power adapter Base handset Telephone base Cordless handset Handset charger Base power adapter SPEAK ER VO E LUM Battery pack Telephone line cords (2) Battery compartment cover Belt clip Handset cord 4 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 5 Getting Started Before you begin About Caller Identification Caller ID with Call Waiting features in this telephone let you see who's calling before you answer the phone, even when you're on another call. These features require services provided by your local telephone company. Contact your telephone service provider if: · You have both Caller ID and Call Waiting, but as separate services (you may need combined service). · You have only Caller ID service, or only Call Waiting service. · You don't subscribe to any Caller ID or Call Waiting services. You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas. Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment. See Caller ID Operation, beginning on page 24, for more details about how these features work. Telephone operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance -- which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, install the telephone base away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. If you receive a call while you are out of range, the handset might not ring -- or if it does ring, the call might not connect when you press LINE 1/LINE 2. Move closer to the base, then press LINE 1/LINE 2 to answer the call. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base. If you move out of range without pressing OFF, your phone will be left "off the hook." To hang up properly, walk back toward the telephone base, periodically pressing OFF until the call is disconnected. 5 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 6 Getting Started Telephone base installation (2-line jack) If you have a 2-line wall jack, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Line 1 + Line 2 Connect the black line cord to jack labeled LINE 1/L1+L2. Plug base power cord transformer into electrical outlet. Connect handset cord to corded handset. Line identification To identify phone lines, press SPEAKERPHONE, then call one of your telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called. NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222­3111. Be sure to use an electrical outlet not controlled by a wall switch. 6 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 7 Getting Started Telephone base installation (separate line jacks) If you have separate wall jacks for each line, install the base as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Line 1 Line 2 Connect black line cord to jack labeled LINE 2. Plug base power cord transformer into electrical outlet. Connect handset cord to base handset. Connect clear line cord to jack labeled LINE 1/L1+L2. Line identification To identify phone lines, press SPEAKERPHONE, then call one of your telephone numbers. If you hear a busy signal, Line 1 is the number you called. If Line 2 rings, it is the number you called. NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222­3111. Be sure to use an electrical outlet not controlled by a wall switch. 7 91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 8 Getting Started Battery & charger installation Installation of Battery Pack in Handset Follow the steps below: 1. Remove the battery compartment cover by pressing on the indentation and sliding downward. Place the new battery pack in the handset with the positive and negative poles aligned in the battery compartment. 2. Replace the battery cover by sliding it upwards. 3. Place the handset in its charger, and allow it to charge for at least 10-12 hours. After initial charge, a maintenance charge of 8 hours should be sufficient. Insert supplied battery. Caution: Use only supplied rechargeable battery (model 102) or AT&T replacement battery model 103. Charging of the Handset Battery Pack The cordless handset is powered by a rechargeable battery pack. It charges automatically whenever the handset is in its charger. You should charge the battery pack for at least 10-12 hours when you first receive your phone. Average talk time on a fully charged battery is about 8 hours depending on environmental conditions. The battery charge will last for about 4.5 days if you don't use the phone. You will know the battery pack needs charging when : · The low battery message is displayed. OR · The handset seems completely dead, the LCD is completely clear and does not respond when you press the keys. LOW BATTERY Plug pow ...