One Sprint. Many Solutions. SM Sprint PCS Service www.sprintpcs .com c 2004 Sprint. All rights reserved. No reproduction in whole or in part without prior written approval. Sprint, the diamond logo design, and all other Sprint marks referenced herein are trademarks of Sprint Communications Company L.P. All other trademarks are the property of their respective owners. Printed in the U.S.A. 3 Table of Contents How to Use This Guide.........................................i Getting Advanced Phone and Service Information....ii Getting Started...................................................1 Basics of Your Sprint PCS Vision Smart Device.....11 Your New Sprint PCS Vision Smart Device.........12 Front,Top, and Bottom Side Panel Components.............12 Back, Left, and Right Side Panel Components.................13 Your Smart Device's Features.........................................14 Charging the Battery........................................16 Turning Your Smart Device On and Off..............17 Installing ActiveSync®......................................18 Installing the Software..................................................18 Connecting the Hardware.............................................19 Creating a Partnership...................................................19 Using Your New Smart Device..........................20 Using the Today Screen..................................................20 Navigation Options from the Today Screen...................20 Title Bar, Start Menu, and Command Bar........................20 Pop-Up Menus................................................................21 Navigation Pad...............................................................21 Stylus and Touch Screen.................................................21 Hard Keys.......................................................................22 Action Key......................................................................22 4 Indicators...................................................23 Programs Menu...........................................24 Adjusting the Volume...................................25 Making a Call From the Dialer Screen.............25 Making a Call From Contacts........................26 Enabling the Speakerphone Mode..................26 Setting Up Access for the Internet, Email, and WAP..........................................27 Browsing the Internet..................................28 To View Mobile Favorites and Channels...................29 Writing Notes.............................................29 Entering Text Using the Input Panel........................29 Typing with the Keyboard.......................................29 Typing with the Soft Keyboard................................30 Using the Letter Recognizer....................................30 Using the Block Recognizer....................................31 Switching to Transcriber.........................................31 Punctuating in Transcriber......................................31 Writing a Letter in Transcriber................................32 Writing Text Messages................................32 Setting Your Device's Security.....................33 Locking the Keypad...............................................33 Locking Your Device..............................................33 Finding Helpful Information..........................34 5 Safety, Terms & Conditions, and Warranty Information.........................................35 Performance and Safety................................36 Getting the Most Out of Your Reception.................36 Maintaining Safe Use of and Access to Your Phone..........................................................37 Charging the Battery................................................40 Acknowledging Special precautions and the FCC Notice........................................................41 Special Absorption Rates (SAR) for Wireless Phone........................................................42 FCC Radiofrequency Emission.................................42 Owner's Record.......................................................43 User's Guide Proprietary Notice..............................43 Terms and Conditions & Warranty Information..................................................44 Terms and Conditions of Services...........................44 Manufacturer's Warranty.........................................55 6 How to Use This Guide Thank you for choosing Sprint PCS Service. Sprint has the most complete, all-digital wireless network in the nation. Depend on it. With Sprint PCS Service, we give you what you really want from a wireless service provider clear calls, easy-to-understand service plans, and servicing self options for managing your account. All this is designed to make your life easier and worry free. We know you're eager to start using your PPC6601 right away, and the three sections of this guide are designed to help you do just that. 1 2 3 Getting Started.The first section will guide you through the steps required to set up your Sprint PCS Service. Blank spaces are provided so you can write down important information that you'll want to remember, things like your new Sprint PCS Phone Number and information about your service plan. Basics of Your Sprint PCS Vision Smart Device.The second section will guide you through the basics of your device and service with quick, easy-to-follow instructions. Safety and Terms & Conditions. The final section emphasizes important performance and safety guidelines and outlines the terms and conditions of service for your Sprint PCS Vision Smart Device and Service. Visit http://www.sprintpcs.com to learn about advanced features and for more information. Welcome and thank you for choosing Sprint. i Getting Advanced Phone and Service Information This guide covers your device's basic features and services.To learn how to use all the advanced features of your device and service, visit www.sprintpcs.com and sign on to your account management page with your Sprint PCS Phone Number and password.There, under the "My Phone & Plan" section, you'll have access to your complete User's Guide. Your online User's Guide provides information on basic and advanced features and services, such as: Learning Advanced Dialing Options Managing Your Call History Using Advanced Messaging Using Microsoft Outlook and Calendar Using Pocket Word and Pocket Excel Using Your Phone's Advanced Settings Setting Your Phone's Security Using Web browser and Bluetooth Organizing and Managing your Pictures Using Advanced Features of Sprint PCS Vision Understanding Your Phone's Internal Menu And more SM ii Getting Started Activating and Using Your Sprint PCS Service 1 Have these things ready before you call to activate your Sprint PCS Service 1 Your Sprint PCS Phone (Make sure it's fully charged) Your Social Security number Your driver's license number Your Electronic Serial Number (also known as ESN; refer to step 4 on page 4 to locate the number) The city and state where your device will be primarily used A pen Setting up your service-- You choose the way 2 From your Sprint PCS Phone, tap - or Use a phone other than your Sprint PCS Phone ­ dial 1-888-715-4588. . 2 3 Your Sprint PCS Account Passwords As a Sprint PCS customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint PCS Vision account.To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. If you are the account owner, you'll have an account password to sign on to www.sprintpcs.com and to use when calling Sprint Customer Service.Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your Sprint PCS Service), you can get a subaccount password at www.sprintpcs.com. My Account Password is: You'll create your voicemail password when you set up your voicemail. Getting Started My Voicemail Password is: 3 If you have a Sprint PCS Vision Phone, you can set up a Sprint PCS Vision Password.This optional password may be used to authorize purchase of premium content and to protect personal information on multi-phone accounts. My Sprint PCS Vision Password is: For more information or to change your passwords, sign on to www.sprintpcs.com or call Sprint Customer Service at 1-888-211-4PCS (4727). Finding your phone's ESN The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. If you set up service using your Sprint PCS Phone, the network automatically communicates the ESN to Sprint. You'll only need this number when you're calling Sprint to set up your service from a phone other than your new Sprint PCS Phone.To find your phone's ESN, remove the phone's battery. ESN: _________________________________________ After writing down the ESN, replace the battery and turn your phone on by holding down the key for a few seconds. 4 4 Getting Started Sprint PCS Clear Pay Program SM 5 Check this box if you are on the Sprint PCS Clear PaySM Program. If you are not on the Sprint PCS Clear Pay Program, skip ahead to step 6 on page 7. Follow these easy steps to continue enjoying your new Sprint PCS Service: Keep track of your minutes Dial from your Sprint PCS Phone (normal airtime usage changes will apply) or sign on to www.sprintpcs.com to find out how many minutes you have currently used within your service plan. Make payments If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on.There are easy payment options, including: Sprint PCS Phone. Dial from your Sprint PCS Phone (Posting time is 12 hours). Online. Sign on to your account at www.sprintpcs.com and click on "Pay Invoice" (Posting time is 12 hours). Mail. Just drop a check or money order in your invoice reply envelope (posting time is 3-7 days). 5 Western Union®. Make a cash payment at any Western Union location simply by providing your Sprint PCS Phone Number on the Western Union Swiftpay® form. Press on your Sprint PCS Phone or dial 1-800-325-6000 from any phone to find a location near you. (Transaction fee applies; payment is credited to your account within 12 hours.) If your service gets turned off: In the event that your service has been turned off, you will receive a text message stating:"Your Sprint PCS Service has been turned off. Please make a payment to restore service." The first time your service has been turned off, you will be given the option of speaking with a Sprint PCS Clear Pay Program Specialist.You may also choose instead to be connected directly to our automated payment process to make a payment to have your service turned back on. (In either instance, payment will be credited and service turned back on within 12 hours). For any additional times that your service is turned off, you will be connected to our automated payment process.You will have to make a payment to have your service turned back on (payment will be credited and service turned back on within 12 hours). Note: Until you speak with a specialist, you will be given the option to speak with a Sprint PCS Clear Pay Program Specialist each time your service has been turned off. Once you speak with a specialist, you will thereafter automatically be connected to our automated payment process. 6 Your new Sprint PCS Phone Number and Sprint PCS Vision User Name Sprint PCS Phone Number 6 Getting Started Sprint PCS Vision User Name Your user name (for example, name@sprintpcs.com) is also your email address for Sprint PCS Mail. It is automatically assigned to you when you sign up for Sprint PCS Vision. 7 Quick, easy options to manage your account With Sprint Customer Service, there are two convenient options for managing your account. 7 Manage it online --- visit www.sprintpcs.com View the details of your Sprint PCS Service Plan Find out how many minutes you have used and how many minutes are remaining in your plan View your current and previous three months invoice, including the call detail Make a payment Find out about Sprint PCS Products and Services Learn how to set up your voicemail. And more Once you sign on, you can: 8 Getting Started Use your Sprint PCS Phone --- press Once connected, you can: . Access a summary of your service plan Finding out the number of minutes remaining in your plan for the current invoice cycle Access information about your most recent invoice Finding out when your last payment was received Making a payment . Note: Normal airtime charges will apply when calling Welcome and thank you for choosing Sprint. 9 Basics of Your Sprint PCS Vision Smart Device Your New Sprint PCS Vision Smart Device Front, Top, and Bottom Side Panel Components 1. M ...