User manual AXIS CAMERA RECORDER 1.1

AXIS Camera Recorder User's Manual 2 AXIS Camera Recorder User's Manual About This Document This manual is intended for administrators and operators of AXIS Camera Recorder and is applicable for software version 1.1. Later versions of the document will be posted to the Axis Web site, as required. Previous experience of networking will be of use to the reader when installing and using this product. Legal Considerations Camera surveillance may be prohibited by laws that vary from country to country. Check the laws in your local region before using AXIS Camera Recorder for surveillance purposes. Liability Every care has been taken in the preparation of this manual. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. Trademark Acknowledgments Acrobat, Adobe, Boa, Ethernet, IBM, Internet Explorer, LAN Manager, Linux, Macintosh, Microsoft, Milestone, Netscape Navigator, OS/2, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc. Axis Support Services Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can: · · · Download user documentation and firmware updates. Find answers to resolved problems in the FAQ database. Search by product, category, or phrases. Report problems to Axis support staff by logging in to your private support area. Visit the Axis Support Web at www.axis.com/techsup/ AXIS Camera Recorder User's Manual. Revision 1.02 Part number: 21348 Dated: December 2003 Copyright © Axis Communications AB, 2003 Powered by Milestone. AXIS Camera Recorder User's Manual 3 Table Of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Help & Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Devices - Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Using the Monitor application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The Administrator Application. . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Devices - Detailed Setup Information . . . . . . . . . . . . . . . . . . . . . . . 14 Changing Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Configuring Monitors and the Layout . . . . . . . . . . . . . . . . . . . . . . . 17 Setting Image Quality and Recording Conditions . . . . . . . . . . . . . . 18 Calibrating Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Defining Motion Detection Exclude Areas . . . . . . . . . . . . . . . . . . . . 24 Setting Up and Using PTZ Preset Positions . . . . . . . . . . . . . . . . . . . 25 General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 E-mail Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Scheduling Camera Activity and Alert Periods . . . . . . . . . . . . . . . . . 29 Setting up Schedules - an Example . . . . . . . . . . . . . . . . . . . . . . . . . 30 The Monitor Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Tools and options available in the Monitor window . . . . . . . . . . . . 33 The Pan/Tilt/Zoom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Using the Recordings Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Features in Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Appendix A - Inputs and Outputs . . . . . . . . . . . . . . . . . . . . . . . . 39 Advanced Control with Input Devices . . . . . . . . . . . . . . . . . . . . . . . 39 I/O Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 4 Introduction Introduction AXIS Camera Recorder is a powerful and flexible surveillance solution that turns your TCP/IP-based Axis network cameras and video servers into a sophisticated digital video surveillance system - all fully controlled from your PC. AXIS Camera Recorder provides these main features: · Record from and view cameras at up to 30 frames per second (25 for PAL) · Control up to 16 cameras per installation/license · Secure image database with recovery options · Automatic database resizing for continuous recording at low disk space · Scheduled recording on time and/or event · Advanced motion detection with exclude filter for image areas of no interest · Limit recordings to images with motion, all images or no images · Receive motion alerts via e-mail · All system messages on-screen, in log files and optionally via e-mail · Find specific recordings by date/time or event · Playback of recordings in real-time, or at controllable speed and play direction · Control of PTZ cameras · Up to 25 PTZ preset positions per camera for fast PTZ · Advanced input/output control · Export single images and video sequences and print reports Installation Guide 5 Installation Guide This installation guide will help you install AXIS Camera Recorder and configure it for your Axis Network Cameras and Video Servers. The guide also provides a brief introduction to the functionality and usage of the surveillance software. Overview AXIS Camera Recorder consists of two distinct software applications: Administrator and Monitor. These are described briefly below. The Administrator application - The administrator of the surveillance installation uses this tool when setting up the system for the first time, when new cameras are added to the system and whenever the system configuration needs to be changed. This tool is also used to configure the screen layout to use while operating the system, the recording conditions to use, etc. is the core of the surveillance system. The Monitor records and displays live images from the connected video cameras and the operator uses this application for surveillance. Operators can start and stop cameras, control PTZ cameras (if installed), review recordings, create AVI files, export and print images, etc. The Monitor application - This application forms the main user interface and Notes: ·The Administrator application and the Monitor application cannot be run simultaneously - the one must be closed before the other is opened. ·In order to achieve the best performance and most reliable operation, it is recommended that the surveillance PC is not used for other demanding software applications or unnecessary purposes. ·The Monitor application and cameras must be running to record images. There will be no video surveillance if the Monitor application is closed! 6 Installation Guide System Requirements Before installing, you should be aware of the various requirements that will apply for your application, and in particular for the desired frame rate. The values shown below are obtained from real-life tests. Minimum Processor Requirements for Frame Rates NTSC/PAL Cameras 1 camera 4 cameras 8 cameras 16 cameras NTSC/PAL Cameras 1 camera 4 cameras 8 cameras 16 cameras 10 fps, medium compression P4, 1,0 GHz P4, 1,0 GHz P4, 1,8 GHz P4, 3,06 GHz 25 fps, medium compression P4, 1,0 GHz P4, 1,8 GHz P4, 3,06 GHz N/A 10 fps, high compression P4, 1,0 GHz P4, 1,0 GHz P4 1,0 GHz - P4, 1,8 GHz P4, 1,8 GHz 25 fps, high compression P4, 1,0 GHz P4, 1,8 GHz P4, 3,06 GHz N/A Approximate Total Frame Rates for Various Configurations NTSC/PAL Cameras 1 camera 2 cameras 4 cameras 8 cameras 16 cameras P4 1,0 GHz, Medium compression 25 50 80 65 50 P4 1,8 GHz, Medium compression 25 50 90 140 160 P4 3,06 GHz, Medium compression 25 50 100 170 200 RAM In general, the better the PC's processor, the better the frame rate. The amount of RAM available is of less importance for the frame rate, but is important for AXIS Camera Recorder's overall performance. The amount of RAM required is dependent on the number of cameras in use. For up to 8 cameras - use 512 MB, and for 9-16 cameras - use 1024 MB. UPS Whilst not absolutely essential for operation, using an Uninterruptible Power Supply (UPS) for the computer running AXIS Camera Recorder is highly recommended. Installation Guide 7 Hard Disk Space The amount of disk space required can be roughly calculated from the table below. Always add a further 5-10% disk space as a safety margin. Average File Size 15 KB 15 KB 15 KB 25 KB 25 KB 25 KB 35 KB 35 KB 35 KB Stored Images 60 000 150 000 600 000 60 000 150 000 600 000 60 000 150 000 600 000 Disk space (GB) 1 2.1 9 1.8 3.9 15 2.1 5.2 21 Axis Network Camera and Video Server Requirements The Axis cameras and video servers used with AXIS Camera Recorder must be installed with the firmware release 2.34 or later. The following network cameras are supported: AXIS 205, AXIS 2100, AXIS 2110, AXIS 2120, AXIS 2130, and the AXIS 2420. Supported video servers; AXIS 2400, AXIS 2400+, AXIS 2401, AXIS 2401+, AXIS 2411. Software Requirements Item Operating System Protocols, API's, Software Incompatible software Notes Microsoft Windows 2000 Professional, or XP Professional, or NT 4.0 (SP3 or later). Using the operating system's latest Service Pack is highly recommended. TCP/IP support. Microsoft Internet Explorer 5.0 or higher. FTP-Server: already included in AXIS Camera Recorder. Do not run other FTP servers on the same port number or change the default port number used by the AXIS Camera Recorder FTP-Server. Important! The Windows computer used for AXIS Camera Recorder must be NTFS-formatted. 8 Installation Guide Installation Step 1 - Locate your License Code To install the full retail version of AXIS Camera Recorder a valid license code must be entered. This code can be found on the product label in the software retail box. The license code starts with "ACR" and is followed by a combination of letters and numbers. A license code is not required to install the Demo version of the program. Step 2 - Connect Devices Connect your Axis cameras/video servers to your Local Area Network. Consult the product documentation for more information. To verify that the camera/video server is properly installed on your network, connect to it from a standard browser. If you cannot connect using a browser, you will not be able connect from AXIS Camera Recorder. Step 3 - Install the Software Insert the AXIS Camera Recorder CD into your computer's CD drive. The installation program starts automatically if Auto-Run has been enabled. Otherwise, run the program acr.exe from the CD's root directory. If a previous version (or the demo version) exists on the system, the installation program will recommend that the earlier version is removed. After doing so, the installation program must be started once more for the actual installation. You will next be asked to accept the product license agreement. This agreement is also supplied in printed form with the product. If you do not accept the license agreement, select No and the installation will terminate. Otherwise, select Yes and the installation will proceed. Enter your name, company name and the product's license code. Enter the whole license code, including the hyphens. Do not include any blanks. Complete the installation process by following the on-screen instructions. Important! The license code for AXIS Camera Recorder will be needed again if you ever need to re-install the software. The code should therefore be treated as a valuable item and stored in a safe place. Installation Guide If a demo version of AXIS Camera Recorder was already installed, it will be necessary to remove the image databases. This can be done either by uninstalling the demo version or by clearing each camera database from within the new version of the AXIS Camera Recorder software. See also Setting Image Quality and Recording Conditions, on page 18. 9 Step 4 - Configure for First Use After installing the software, it must be configured for your cameras and/or video servers. You will also need to configure the screen layout for the Monitor application. This is done by using the Administrator application. Please see Devices - Quick Setup, on page 10, for more information. See also The Administrator Application, on page 13, for a more detailed explanation of the Administrator functionality. Help & Support The Administrator and Monitor applications are both supplied with context-sensitive help for all the available functionality. Help is obtained by clicking the question mark icon in the program's active window (or in some windows the Help button). The cursor changes to a "What's this?" cursor and you can then click on the item you need help with. If you have questions or problems that are not addressed in this manual, contact your Axis dealer or visit the Axis support web at: www.axis.com/techsup/ Please remember to register your software at www.axis.com 10 Devices - Quick Setup Devices - Quick Setup This short description will help you set up your first device, without going into too much detail. It is assumed that the software has already been successfully installed. 1. Start the Administrator application and click the Add Device... button. The Device Setup Wizard starts. Add Device Monitor Manager Figure 1 - The main Administrator window. 2. Enter the IP address of the Axis camera/video server. 3. Click Next and enter the administrator password for the device. 4. Click Next to auto-detect the device. If successful, the device type and MAC address (S/N) will be shown. 5. Click Next and give the device a descriptive name. 6. Click Finish to return to the Administrator. The new device will now be shown in the Device Manager window. Devices - Quick Setup Now that a device has been added we will add the camera to the Monitor application and configure its layout. 1. Click the Monitor Manager button in the Administrator. 11 Figure 2 - The Monitor Manager window. 2. Select a Layout Size (e.g. 2x2 = 4 cameras) and click on one of the monitor windows. The selected monitor window turns light grey. 3. Select a camera for the active monitor window. An image from that camera will be shown in the monitor window. 4. Click the OK button to exit the Monitor Manager. Important! The steps described above determine how cameras are displayed in the Monitor application. If a camera is not configured for display here, it will not appear in the Monitor application. Click the Exit button to close the Administrator. It is not possible to run both applications at once, so the one must always be closed before opening the other. 12 Devices - Quick Setup Using the Monitor application 1. Now open the Monitor application. You should now see the image from your camera. If not, the camera was not properly added to the Monitor manager. Go back to the previous page and add the camera again. 2. Click the Manual button. This enables the Start, Start All and Stop All buttons. 3. Click on the monitor window for the camera - this makes it the active monitor window. 4. Now press the Start button to start fetching images from the camera. The Start button turns into a Stop button. 5. Click the Exit button when finished. If you have problems setting up your first device, please see The Administrator Application, on page 13, which describes in more detail how to: · · · · · · Change image quality and compression for a camera Change the recording conditions for a camera Calibrate motion detection Set up PTZ preset positions Enable e-mail alerts Start and stop cameras automatically, at preset times (Scheduling) The Administrator Application 13 The Administrator Application The Administrator application is used when setting up the system for the first time, when new cameras or video servers are added to the system, and whenever the system configuration needs to be changed. It is also used to configure the layout of the Monitor application, which recording conditions to use, etc. The Administrator is started from the Program Menu. Figure 3- The Administrator window, showing several configured cameras and video servers. The main window provides the following buttons: · Monitor Manager - Set up the screen layout and positions for cameras, etc. See Configuring Monitors and the Layout, on page 17. · Scheduler - Control when cameras start and stop and when alerts are sent. See Scheduling Camera Activity and Alert Periods, on page 29. · General Settings - Set up log files, screen updating and e-mail. See General Settings, on page 27. 14 The Administrator Application · Add Device - Add new cameras or video servers. See the previous section Devices - Quick Setup, on page 10 and the more detailed section Changing Device Settings, on page 15. · Edit Device - Edit/update the configuration of an existing device. · Remove Device - Removes an existing device from the system. · Settings - Set up image quality and recording conditions, etc. for the camera. See Setting Image Quality and Recording Conditions, on page 18. · I/O Setup - Define inputs and outputs to use in the system. Inputs can be used to create an alert or start/stop a camera. Outputs can activate the output ports on selected devices and thus activate e.g. a siren or a light. See also Inputs and Outputs, on page 39. · I/O Control - Set up defined inputs to activate selected outputs. Several inputs can activate the same output. Both external inputs and timer events can be used to activate an output. Devices - Detailed Setup Information This section goes into more detail about the process covered in Devices Quick Setup, on page 10, and describes the various options available while using the Device Setup Wizard. IP address - The camera/video server uses this IP address on the network. This will be the address you used to initially install the device. standard ports 80 and 21, respectively. If these values have been changed in the camera/video server, then enter these values here. This is used if several devices share the same IP address (e.g. when behind a router). In most cases it will not be necessary to change the default ports. Password - An administrator account is used to configure the connected camera or video server. Enter the password for the device's default administrator account root. Autodetect Device - For the fastest detection, select the video device type manually. Alternatively, select Autodetect Type and let the system find the device type. Port Setup - The HTTP and FTP protocols usually communicate on the The Administrator Application MAC address (S/N) - This is the hardware address of the camera/video 15 server, e.g. 00408c291ba2 and it corresponds to the serial number found on the product's serial number label. This is the MAC address used to initially install the device. Name - The name for the camera/video server should reflect its usage or location. Note that two devices cannot use the same name. Camera Setup - Used to set up/modify camera names and PTZ devices for the device. For example, the AXIS 2400 video server uses the default camera names Camera 1, Camera 2, etc., which can be changed here. PTZ devices (PTZ cameras or fixed cameras on PTZ heads) can be enabled, and the COM port and PTZ driver can be selected. For more detailed information see Configuring Video Servers below. After a device has been successfully added, a new device icon will appear in the Device Manager window. Changing Device Settings The settings described above for adding a new device can all be modified simply by selecting the device and clicking Edit Device... 16 The Administrator Application Configuring Video Servers For video Servers, you must specify if the connected cameras are Pan/Tilt/Zoom cameras or not. You can also give names to individual cameras. To do this, select the video server in the device list and then click the Edit Device button. Then click the Camera Settings button to access the cameras connected to the server. · Check the box provided to indicate if any of the cameras connected to the video server are Pan/Tilt/Zoom cameras. · P/T/Z type controlled through COM port - If you are controlling the PTZ functionality of one or more cameras via the server's COM port(s) - select the correct PTZ driver type in the list box. · The camera list box shows one line for each camera connected to the Video Server. The first camera will correspond to the first video input on the server, and so on. Click on a camera name to select it and then modify any of the following: · Camera Name - Enter a name for the camera, preferably one that says something about its location. e.g. Main Entrance. · Camera Type - If the camera is a PTZ camera select Movable, otherwise select Fixed. · Device Port - Enabled if Camera Type is set to Movable. Select the port on the Video Server that controls the PTZ functionality. · Port Address - Enabled if Camera Type is set to Movable. Specify the camera's port address, normally 1 or 0. If using daisy-chained PTZ cameras, the port address identifies each camera. Please refer to the device's manual for more information. · Now click the Apply button, which updates the information shown in the camera list box. Press the OK button when finished. The Administrator Application 17 Configuring Monitors and the Layout Once the software has been configured for your cameras and video servers, you should then set up the screen layout for the Monitor application, and specify where each camera should be displayed on the screen. Important! Adding a camera in the Monitor Manager is a required step to enable the display of the camera in the Monitor application. If a camera is not configured for display here, it will not appear in the Monitor application. In the Administrator, click the Monitor Manager button. Figure 4 - The Monitor Manager window. The Monitor Manager provides the following options: Layout Size - Select how many monitors (i.e. camera windows) to display on the screen. A maximum of 16 windows can be displayed. Select from 1x1, 2x2, 3x3 or 4x4. 18 The Administrator Application Hot Spot Window - This special window can be used for various purposes and will, when enabled, occupy up to 9 (3x3) of the available windows, depending on the layout in use. The Hot Spot window can show an enlarged view from one camera, it can be used for interactive PTZ control, or it can be used to browse through previously recorded images (Quick Browse). To use the function, select Hot Spot and the desired window layout. that window by clicking it and then select the camera to display there. Note that each camera can only be displayed in one monitor window. Select Camera - To assign a camera to a particular monitor window, select Settings... - This button takes you directly to the Camera Settings dialog for the selected camera. These settings can also be accessed from the main Administrator window. See below for more information. Setting Image Quality and Recording Conditions Image quality, recording speeds, and other recording conditions can all be set for each connected camera. From the tree view of the connected cameras in the main Administrator window, select the camera to configure and click the Settings... button. The Camera Settings dialog appears. This can also be opened by selecting the Settings... button from the Monitor Manager, as described above. The following settings are then available: Record Settings Desired Recording Speed - The desired recording speed is the number of frames to retrieve from the camera each second, minute or hour. This allows for a frame rate ranging from 24 images per day up to 30 images per second (25 images per second for PAL). The expected time between each image is also calculated and displayed. Images saved in the database - Select which images will be saved. When selecting Images with motion, only images where the level of detected motion exceeds the given limit will be saved. The Administrator Application Save images within ... - If Images with motion has been selected as the 19 recording condition, it is then also possible save images from immediately before and after the alarm, i.e. when the detected motion exceeds the given limit. These images are constantly buffered for the selected period (e.g. 5 seconds before and after) and are thus always ready to be stored when the alarm occurs. Camera Monitor Setup Show Motion - Select this if you want the detected motion to appear highlighted in the image. If selected, the areas of the image with motion will be shown in the selected color. The color is selected by clicking the Motion Color button. Show Regions - Select this to highlight the areas where motion detection has been excluded (disabled). If selected, these areas will be shown in the selected color, which in turn is selected by clicking the Region Color button in the Exclude Regions Settings. update on your screen when motion is detected. Enabling this option greatly reduces the workload of the PC. Update on motion only - Select this option if you only want the camera to Note: Screen updating can be disabled completely in the General Settings. Database Settings This is where you specify the number of images to store in the image database, as well as its location on the local hard disk. A separate database is used for each camera. Max. images in database - Select this opption to limit the image database for the camera to a maximum number of images. When the maximum number of images has been recorded, the oldest image is automatically deleted each time a new image is saved. The maximum number of images that can be saved for each camera is 600.000. A few examples of the number of images that can be saved for each camera database are shown below: · Frame rate = 6 fps, images saved = "All images" --> almost 28 hours · Frame rate = 30 fps, images saved = "Images with motion" and motion occurs less than 23% of the time --> 24 hours · Frame rate = 1 fps, images saved = "All images" --> almost one week 20 The Administrator Application For all cameras combined, a maximum total of 160 GByte can be saved. Delete images older than - (in minutes, hours or days). Select this to limit the recordings in the database by age. When selected, images will automatically be deleted when older than the specified age. Note that it is not possible to store more than 600.000 images per camera, even if the maximum age is set as very high. Database Path - Specify the directory for the image database. The specified directory must already exist, as it will not be created automatically. For the best performance, it is recommended that you specify a location on a local hard disk, and not on a network drive. Click the Browse path (...) button to browse to the database path directory. Clear Database... - Click this button to delete all images recorded for this camera. Caution: All recordings for this camera will be permanently lost. In Case Of Database failure... - In case of an image database failure, two options are available. The image database can be repaired, or it can be deleted on Monitor startup. Note that database repair is very time-consuming. If recordings are larger than expected, or if the available disk space is suddenly reduced in some other way (e.g. by a disk error), an automatic database resizing procedure will automatically take effect. The size of the existing databases will be reduced, so that a percentage of the oldest recordings will be deleted and each database will temporarily be limited to its new size. You will be informed of this on-screen, in the log files and optionally via e-mail, if this has been activated. When the Monitor application is next restarted, the old database sizes will then be used. It is therefore up to the user to adopt the new sizes or otherwise solve the disk size problem. Motion Detection Settings This provides access to setting up motion detection for the camera: Motion Detection... - Click this button to calibrate the motion detection. See Calibrating Motion Detection, on page 22. Motion Color... - Allows you to select a new color for indicating detected motion.