User manual AXIS CAMERA STATION 1.1

AXIS Camera Station User's Manual AXIS Camera Station User's Manual 1 Regulatory Information About This Document This manual is intended for administrators and operators of AXIS Camera Station and is applicable for software version 1.10. Later versions of the document will be posted to the Axis Web site, as required. Previous experience of networking will be of use to the reader when installing and using this product. Legal Considerations Camera surveillance may be prohibited by laws that vary from country to country. Check the laws in your local region before using AXIS Camera Station for surveillance purposes. Liability Every care has been taken in the preparation of this manual. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. Trademark Acknowledgments Internet Explorer, Microsoft, .NET, Windows are registered trademarks. Axis Support Services Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can: · Download user documentation and firmware updates. · Find answers to resolved problems in the FAQ database. Search by product, category, or phrases. · Report problems to Axis support staff by logging in to your private support area. Visit the Axis Support Web: www.axis.com/techsup USERS MANUAL ACS EN Part No. 23244 Revision 3.0 Date: November 2004 Copyright © Axis Communications AB, 2004 2 AXIS Camera Station User's Manual Table of Contents Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Requirements and Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS Camera Station Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Activate the software with your License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Configure AXIS Camera Station for first use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 AXIS Camera Station User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 AXIS Camera Station Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 External I/Os . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Alarm notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Camera Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 AXIS Camera Station License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 AXIS Camera Station Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 AXIS Camera Station Client Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 AXIS Camera Station Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Enable Client Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Access the AXIS Camera Station Web from a client PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 AXIS Camera Station Web Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 NTFS Filesystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Windows Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 IIS Secure Login from the AXIS Camera Station Web interface . . . . . . . . . . . . . . . . . . . . . . . 68 Multi-user login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Removing AXIS Camera Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 To remove the entire program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 To remove AXIS Camera Station Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 AXIS Camera Station User's Manual 3 Requirements and Recommendations Requirements and Recommendations Minimum System Requirements Before you install the AXIS Camera Station, make sure these minimum system requirements are met: · · · · · · · · · · · · · · · Install AXIS Camera Station on a stand-alone computer dedicated to mainly run this application. Use a static IP address on the dedicated computer. Intel Pentium 4 with 1 GHz processor (2 GHz or higher recommended) 512 MB Hard disk: 1 GB for installation and 2 GB or higher per camera as image database NTFS file system CD-drive XGA (1024 x 768) or higher resolution monitor Graphic card with 32 MB or more memory Microsoft mouse or compatible pointing device 100 Mbit Ethernet Microsoft Windows XP Professional, Windows Server 2003 or Windows 2000 with SP4. Microsoft Internet Explorer Version 6.0 or later. Internet Information Server (IIS) installed on the C-drive of your server if you intend to use the web interface. Microsoft .NET 1.1 Runtime environment running (with AXIS Camera Station software) 4 AXIS Camera Station User's Manual Requirements and Recommendations Recommendations For optimal software performance, use these PC setup conditions: · · When more than 16 cameras are enabled, use dual processors and/or hard disk controllers like RAID, for optimal performance. SCSI disks perform better than IDE disks, since no PC processor power is used to control the disks and the access time is shorter than IDE. Hard disks should be minimum 7,200 RPMs. Better performance can be obtained using cameras with built-in motion detection or external alarm detectors like PIR's etc. Windows XP is the recommended OS for optimal performance. For optimal network performance, 100 Mbit switches should be used. Hubs can be used for installation using less than 6-8 cameras. There are no known limitations on networks when switches are used. If this software is installed in an existing network with high traffic, consider using a dedicated switch and add a second network adapter to the PC. As preventative maintenance, it is recommended that you regularly check that cameras, recordings, triggered events, motion detection, etc. are functioning properly. It is recommended to install a UPS to secure camera operation in case of power failure. · · · · · Important! It is recommended that you run disk defragmentation of your hard drives on a regular basis to improve system performance. See your Windows documentation for instructions. AXIS Camera Station User's Manual 5 AXIS Camera Station Installation AXIS Camera Station Installation Install the Software Important! Install AXIS Camera Station on the dedicated stand-alone PC from which you wish to run the main administration of your cameras and video servers. 1. Insert the CD in the CD drive. If the installation CD does not auto-start, click Start.exe in the CD's root folder. 2. From the CD's interface, click Software and then AXIS Camera Station. 3. Click Open to launch the installation. You may be prompted to install .NET Framework 1.1. Simply follow the installation Wizard's instructions and click your way through. Note: You may be prompted and then automatically redirected to http://windowsupdate.microsoft.com to locate and install these missing Windows components: Windows 2000 Service Pack 4, located here: http://www.microsoft.com/windows2000/downloads/servicepacks/ Windows Internet Explorer 6, located here: http://www.microsoft.com/windows/ie Install the missing components, see your Windows documentation for instructions. When this is done, reboot your computer and then restart the AXIS Camera Station installation by clicking AXISCameraStationsetup.exe on the CD. 4. Next, you will be asked where you wish to install the program. If nothing is specified the program is normally installed in C:\Program Files\Axis Communications\AXIS Camera Station. 5. Click your way through the Installation Wizard. If running Windows 2000/XP, you will need to permit the firewall to accept incoming requests from clients when prompted. 6. When you are finished, open AXIS Camera Station from Start | Program Files or click the program icon on your desktop: Before starting AXIS Camera Station, the hard disks where you save images must be NTFS formatted, which is the default in Windows 2000/XP. See the User's Manual for details. The AXIS Camera Station User's Manual is available on the CD and on www.axis.com 6 AXIS Camera Station User's Manual AXIS Camera Station Installation Activate the software with your License Key Registering with a direct Internet connection Important! · The License Key can only be used to install the software on a single computer. · The License Key is your proof of purchase, keep it in a safe place for future reference. 1. The first time you start the program you will be asked to register your license. Click Register. 2. Fill in the requested information, you will find your License Key on the inside of the AXIS Camera Station CD casing, to the left. Click Activate. Enter License Key, found on inside of CD casing! The characters are case-sensitive. 3. Your license information will be sent to Axis Communications and your software will be automatically activated. 4. You can now start using AXIS Camera Station. AXIS Camera Station User's Manual 7 AXIS Camera Station Installation Registering without a direct Internet connection 1. If you do not have immediate Internet access, you can use a 5-day grace period, where you will have a complete functional program for 5 days; click Grace period. 2. You will see your Server ID (a code containing information about your PC). Make a note of it. Entered characters are case-sensitive! 3. You can now use AXIS Camera Station for 5 days. 4. To receive the Access Code, go to http://www.axis.com/techsup/acs, fill in the requested information and click Submit. 5. When you have received the Access Code to unlock the program, select Yes when starting up AXIS Camera Station. 6. Enter your Access Code and click Activate. Entered characters are case-sensitive! See AXIS Camera Station License, on page 54 for detailed information on upgrading licenses. AXIS Camera Station can also be installed as a 30-day demo version, which works with 4 cameras. 8 AXIS Camera Station User's Manual AXIS Camera Station Installation Configure AXIS Camera Station for first use After installing the software, it must be configured for your cameras and video servers. All configuration is done from the software's Administration pages. From AXIS Camera Station: 1. Click File | Administration From the Cameras tab: 2. Select camera to configure 3. Camera enabled checkbox must be checked! 4. Name the camera or video server 5. Enter camera's Local IP address (LAN) and Internet address (WAN) (or host names). 6. Click "?" to obtain the correct camera or video server type! 7. For video servers, specify video port number in Camera Port number field. 8. Enter camera's User and password default user = root default password = pass 9. Check connection to camera by clicking Link to camera. AXIS Camera Station User's Manual 9 AXIS Camera Station Installation Next, under Views, define the camera views as seen from AXIS Camera Station: 10. Select view according 11. Select camera position for camera 1 to the number of cameras you want to configure. 12. Select camera 1 Example: To configure 4 cameras, select To configure 8 cameras, select 13. Select frame rate for viewing feed 14. Select quality for viewing 15. Repeat steps 2 and 3 for all cameras. 16. Click OK to save and exit. Next, go to General and make sure that the IP address of the local dedicated computer is entered in the Server IP address field. You have now performed the minimum required setup. See AXIS Camera Station User Interface, on page 11 and AXIS Camera Station Administration, on page 18 for configuration instructions. 10 AXIS Camera Station User's Manual AXIS Camera Station User Interface AXIS Camera Station User Interface This chapter describes the AXIS Camera Station control buttons from the main view. Your cameras and video servers are configured from the Administration pages, see AXIS Camera Station Administration, on page 18 for detailed instructions. AXIS Camera Station - expanded and contracted views Green light = background service on server is running. Red light = background service on server is not running. Click to expand The frames surrounding the images are color-coded: Blue frame: Camera connection OK, no motion detected Red frame: Camera connection OK, motion detected or recording has started Yellow frame: Camera network connection interrupted Background service: · The background service retrieves images from the connected cameras and stores them to hard disk. From the AXIS Camera Station you can start or stop the background service, click File | Administration | Start Server or Stop Server. A flashing green indicator in the upper right corner of the window shows that the service is running, whereas a flashing red indicator means the service is stopped. The task bar icon also shows the status of the service i.e. green indicates that the service is running, red means the service is stopped and yellow indicates that the service is starting up or experiencing problems connecting to one of the cameras. Recording is only possible if the background service is running, and will continue even after logging out from the PC where AXIS Camera Station is installed. The background service will automatically start running upon system start-up. This autostart function can be disabled under Windows Control Panel | Administrative Tools | Services | AXIS Camera Station. Right-click, select Properties | General | Start-up Type => Manual. · · · AXIS Camera Station User's Manual 11 AXIS Camera Station User Interface View Selection From these push buttons or from the View menu you can select your preferred camera views. The different camera views are configured under Administration | Views, see Views, on page 36 for instructions. No Live Images Click the No Live Images button to close the camera windows. Displaying live images in the main window uses a lot of processor power. Not displaying live images reduces the amount of processor power required by the service, whilst not affecting recordings in any way. The amount of bandwidth required is also less when live images are not displayed. In the Views section of the Administration pages it is possible to set up the system so that it always starts in this mode, see Default View, on page 36. Select a camera to be shown in a new window. Select this if you want to close the view windows (and thus save on processor power) but still want a single camera view visible on your desktop: Select Camera Monitoring I/O When clicking this button, the I/O Status of all units are displayed. Monitoring I/O defines when events, such as an alarm or motion detection, should be triggered. Each I/O is shown on one line, along with a colored indicator: · green indicator means the I/O is in its normal state · red indicates that the I/O is active and that recording in progress if the I/O is set to Start/Stop recording · yellow means there is no communication with the I/O Buttons for starting and stopping an I/O output are also shown. See External I/Os, on page 39. 12 AXIS Camera Station User's Manual AXIS Camera Station User Interface Red= connection normal, I/O is active, recording in progress if I/O is set to Start/Stop recording. Green= connection normal, I/O is in normal state: no recording in progress. Yellow = no communication with I/O. Click for detailed camera view Camera Sequence Click to open the Camera sequence window. A camera sequence is a predefined "camera tour" i.e. a configuration that automatically switches through all of the cameras included in the tour. Select the camera sequence to view from the drop-down list. The pre-configured switching interval can be overridden by clicking the "next" button, or by changing the switching interval in the drop-down list. See Camera Sequence, on page 51 for configuration. Camera sequence switches every 15 seconds AXIS Camera Station User's Manual 13 AXIS Camera Station User Interface Recorded events Search through recorded events. Select date and time and press the Search button to display an overview of all recorded events. Select an event to see the images in the selected event. To find recorded events from a specific camera, click the Recorded events button. A new window will open, showing images from the recorded files. Click Recorded Events for views to appear. Click on an image to enlarge the view and enable more options, e.g. save a recorded image to disk, print an image, save recorded images as an AVI file, etc. To enlarge the view: double-click or drag a square over the image. Right-click to minimize. Print image E-mail a recorded image Save recorded image to disk Save recorded images as AVI file The Advanced Search function is used to search for events within a specific time interval that can span several days, and/or to search for movement in specific areas of the camera view: Click Advanced Search 1. Select camera 2. Define time interval 3. Optional: select an area of the image by left-clicking and dragging a square over the image. Right-click to de-select the area. 4. Optional: set motion sensitivity level of the recorded event. 5. Click the Show Events button. Tip: set the motion sensitivity level on Low (far left) in areas showing a lot of "noise", e.g. a high-way or for night-settings. See Recordings, on page 24 for configuration instructions. 14 AXIS Camera Station User's Manual AXIS Camera Station User Interface 4-camera playback Search through recorded events from four cameras simultaneously. Select date and time to get an overview of all the recorded events. To display recorded events from four cameras, click the 4-camera playback button. A new window will open, showing images from the recorded files. Click to show recorded events. Double-click an image to enhance the view and enable more options, e.g. save a recorded event to disk, print a snap-shot, save as AVI file, e-mail a recorded event, etc. See Recordings, on page 24 for configuration instructions. Event Log The event log shows all the events in the server. Click on an item in the list to open the event: Click Advanced Search to search for a specific time interval or for recordings where movement has been detected in certain areas of the camera view: Click Advanced Search 1. Select camera 2. Define time interval 3. Optional: select an area of the image by left-clicking and dragging a square over the image. Right-click to de-select the area. 4. Optional: set motion sensitivity level of the recorded event. 5. Click Show Events button. Tip: set the motion sensitivity level on Low (far left) in areas showing a lot of "noise", e.g. a high-way or for night-settings. See External I/Os, on page 39 for configuration instructions. AXIS Camera Station User's Manual 15 AXIS Camera Station User Interface Task bar icon menu The icon in the task bar indicates the status of the service i.e. green indicates that the service is running, red that it is stopped and yellow means that the service is starting up or experiencing problems connecting to one of the cameras. Right-clicking on the icon, brings up options to start the program if it is not already started and to start/stop the recording server. File Menu Start/Stop Server From the File menu you can start or stop AXIS Camera Station as a background service. This is the part of the program that gets images from the connected cameras and stores them to hard disk. Images are available in the main window at any time, but images are only saved to disk when the service is running. When the service is running there is a flashing green indicator in the upper right of the window. A flashing red indicator means the service has stopped. Note that the service is automatically restarted after changes have been made in the Administration tab. View Menu Select the desired view from this menu, or by using the buttons to the right in the window. Buttons for the camera view are at the top and buttons for viewing the I/O status and camera sequences are further down. Select a number of cameras from this menu to open a new window occupying the entire screen, and shows live images from the connected cameras. Press Alt+F4 to exit the monitor mode. Monitor Menu Camera Menu Select a camera from this list to open a new browser window showing the Axis camera or video server's home page. If the same unit is selected from the dropdown list to the right of the window, this opens a smaller window that only shows the live image. Select playback from cameras or open the Event Search window or Event Log. The Event Search and 4-camera playback can be also be opened with the buttons on the right. Once the Event log has been opened, clicking on an event in the list opens the Event Search window. Playback Menu 16 AXIS Camera Station User's Manual AXIS Camera Station User Interface Pan/Tilt/Zoom and Audio controls These controls are only visible when clicking the camera image if the connected camera has PTZ or a connected audio module: Pan/tilt/zoom controls Click on the controls to move the camera around. You can also click on the images to steer the camera*. You can select a preset position from the Preset Position drop-down menu, as defined in the PTZ camera. *This feature is only available in some PTZ cameras. Audio controls If the camera has audio capability, the controls are shown here. AXIS Camera Station User's Manual 17 AXIS Camera Station Administration AXIS Camera Station Administration This chapter describes how to configure your Axis network cameras and video servers from the Administration section of AXIS Camera Station. Click File | Administration to access the different tabs: File | Administration The different tabs are described in detail here: Cameras, on page 19 Recordings, on page 24 Schedules, on page 31 Views, on page 36 General, on page 37 External I/Os, on page 39 Alarm notification, on page 48 Users, on page 49 Camera Sequence, on page 51 Performance, on page 53 AXIS Camera Station License, on page 54 18 AXIS Camera Station User's Manual AXIS Camera Station Administration Cameras When starting the Administration of AXIS Camera Station, the Cameras tab is the default starting point. All cameras and video servers are first registered under this tab and can then be selected for configuration from the other tabs in the program. Example: Adding and configuring a new camera 1. Select a camera (number) from the Select Camera drop-down list. 2. Check the Camera enabled checkbox It is very important that you check the Camera enabled checkbox! If this checkbox is not checked when registering a camera, recordings and live-view are not possible. 3. Name the camera/video server in the Camera name field. 4. Enter the camera/video IP address in the Camera IP address (LAN) field. If you are working in a WAN (e.g. over the Internet), enter the Camera IP address (WAN) too. ·The WAN IP address is where AXIS Camera Station should fetch live images. This might be the same as your LAN IP address, but depends on your network/Firewall/Network Address Translation (NAT). The WAN must be specified if a client or web interface client is run from another network than AXIS Camera Station. If no WAN address is available, enter the LAN address. ·Host names or IP addresses can be entered in the LAN/WAN fields. 5. Click the "?" button next to the Camera IP address (LAN) field to receive information about the camera type and update the Camera Type field. If using an analog CCTV camera, you will need to specify the Axis video server model it is connected to in the Camera Type field. 6. For a camera connected to an Axis video server, you must also specify the video port number in the Camera Port Number drop-down list. 7. If the camera is password protected, enter the User ID and Password. Axis camera and video servers have a default User ID = root and Password = pass. The password may be changed in the camera. 8. Click Link to Camera to verify that you can access the camera. 9. Click OK to save and exit. AXIS Camera Station User's Manual 19 AXIS Camera Station Administration Click the "..." button to open the Camera Selection view; a non-editable table containing summarized information on all configured Axis cameras and network video servers. Select Camera Switch between available cameras. You will only be able to set up the number of cameras defined by your license. AXIS Camera Station can automatically detect cameras and video servers in your network. To detect and add/remove new cameras, click this button to open the Camera Explorer, a tool that scans a user-defined range of IP addresses and displays any Axis camera or video server found on the network. 1. Enter IP range you wish to scan, e.g. 171.15.115.2 - 171.15.115.254 Camera Explorer button 2. Click Scan Detect, add or remove cameras in the Camera Explorer Enable camera Check to enable image capture from the camera. If this checkbox is not checked when registering a camera, recordings and live-view will not be possible! The camera's name as it will appear in the Main window, alarm log and web page. Camera Name 20 AXIS Camera Station User's Manual