User manual AXIS OFFICEBASIC

AXIS OfficeBasic Network Print Server User's Manual AXIS OfficeBasic User's Manual 1 Safety Notices Important: Take some time to read through the safety notices before installing the print server. Please observe all safety markings and instructions when using this product. Observe "Important:" in the text to avoid operational impairment. Do not proceed until you have fully understood the implications. Electromagnetic Compatibility (EMC) USA This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - reorient or relocate the receiving antenna - increase the separation between the equipment and receiver - connect the equipment into an outlet on a circuit different from that to which the receiver is connected - consult the dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with the class B limits.. This digital equipment fulfils the requirements for radiated emission according to limit B of EN55022, and the requirements for immunity according to EN55024 residential, commercial, and light industry. Compliance is not valid for unshielded network cables. This is a class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Compliance is not valid for unshielded network cables. This electronic device meets the requirements of the Radio communications (Electromagnetic Compatibility) Standard 1998 AS/NZS CISPR22:1997. Compliance is not valid for unshielded network cables. Every care has been taken in the preparation of this manual; if you detect any inaccuracies or omissions, please inform your local Axis office, which can be found on the cover of this document. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. AXIS Print Monitor, AXIS AddPrinter. Adobe Acrobat Reader, Apple, Ethernet, Internet Explorer, Macintosh, Microsoft, Mozilla, NetScape, Windows, are registered trademarks of the respective holders. Should you require technical assistance, please contact your Axis dealer. If your questions cannot be answered immediately, your Axis dealer will forward your queries through the appropriate channels to ensure you a rapid response. If you are connected to the Internet, you can find online manuals, technical support, software updates, application software, corporate information, etc. at http://www.axis.com/techsup/ Axis AB has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries. Europe Japan Australia Liability Axis' Trademarks Other Trademark Acknowledgments Support Services Patent information USER'S MANUAL AXIS OfficeBasic Part No: 26241, Revision 1.1 Date: March 2006 -- Copyright © Axis Communications AB This manual applies to the AXIS OfficeBasic with firmware version 7.06 or higher. 2 AXIS OfficeBasic User's Manual Table of Contents Section 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Axis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported Environments . . . . . . . . . . . . . . . . . . . . . . . . 5 5 5 5 6 Section 2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 AXIS Network Product CD . . . . . . . . . . . . . . . . . . . . . . . 8 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Installation Methods . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 12 Basic Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the Hardware . . . . . . . . . . . . . . . . . . . . . . Mounting the AXIS OfficeBasic . . . . . . . . . . . . . . . . . . Methods for Setting the IP Address . . . . . . . . . . . . . . . Dynamic IP Address Assignment . . . . . . . . . . . . . . . . . Static IP Address Assignment . . . . . . . . . . . . . . . . . . . . Adding a Network Printer to your Workstation . . . . . . 13 13 14 14 16 16 18 Section 3 Section 4 Adding Printers in Windows . . . . . . . . . . . . . . . . . . . . . . . . . 19 Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Adding Printers in Windows 2000 / XP / 2003 using Windows Add Printer Wizard . . . . . . . . . . . . . . . . . . . . 23 Adding Printers in Windows NT using the Microsoft LPR Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Adding Printers in Windows using AXIS Print Monitor . 26 Adding NetBIOS/NetBEUI Printers in Windows 2000 using AXIS Print Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Adding NetBIOS/NetBEUI Printers in Windows NT using AXIS Print Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Adding Printers in Windows 98, Me over TCP/IP using AXIS Print Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Adding Printers in Windows NT over TCP/IP using AXIS Print Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Adding Printers in Windows 98 and Me over NetBIOS/NetBEUI using AXIS Print Monitor . . . . . . . . . 31 Adding Printers in Macintosh . . . . . . . . . . . . . . . . . . . . . . . . Bonjour Printing in Mac OS X . . . . . . . . . . . . . . . . . . . Installation in Mac OS X using AppleTalk . . . . . . . . . . . Installation of LPR printing in MAC OS X . . . . . . . . . . . Installation on an Mac OS 9.1 or older, using AppleTalk 36 Choosing a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 32 35 35 . 36 3 Section 5 AXIS OfficeBasic User's Manual Section 6 Print Server Management Methods . . . . . . . . . . . . . . . . . . . 40 Using a Web Browser for Print Server Management . . 41 Using FTP for Print Server Management . . . . . . . . . . . 46 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . 52 The Test Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 The Parameter List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 AXIS OfficeBasic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Section 7 Section 8 Section 9 Section 10 Section 11 Section 12 4 AXIS OfficeBasic User's Manual Introduction Section 1 Introduction Thank you for purchasing the AXIS OfficeBasic. This product has been developed to connect your printers anywhere in your network, allowing all network users access to shared printer resources. About this Manual This manual is applicable for the AXIS OfficeBasic with firmware version 7.06 or higher, providing introductory information as well as detailed instructions on how to set up and manage the print server in various network environments. It is intended for everyone involved in installing and managing the print server. To fully benefit from this manual, you should be familiar with basic networking principles. These instructions are based on the settings in a new and unconfigured print server. To reload the default parameters, you can perform a Factory Default, which will restore most of the settings. See "Performing a Factory Default" on page 55. About Axis Axis increases the value of network solutions. The company is an innovative market leader in network video and print servers. Axis' products and solutions are focused on applications such as security, surveillance, remote monitoring and document management. The products are based on in-house developed chip technology, which is also sold to third parties. Axis was founded in 1984 and is listed on the Stockholmsbörsen (XSSE:AXIS). Axis operates globally with offices in 14 countries and in cooperation with distributors, system integrators and OEM partners in 70 countries. Markets outside Sweden account for more than 95 % of sales. Information about Axis can be found at www.axis.com Support Services Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your Axis reseller will forward your queries through the appropriate channels to ensure a rapid response. AXIS OfficeBasic User's Manual 5 Introduction If you are connected to the Internet, you can: · · · · Download user documentation and firmware updates Find answers to previously resolved problems in the FAQ database. Search by product, category or phrase Report problems to Axis support staff by logging in to your private support area Visit Axis support Web on www.axis.com/techsup Supported Environments Network Printing · · Windows Macintosh 6 AXIS OfficeBasic User's Manual Product Overview Section 2 Package Contents Product Overview Verify that nothing is missing from the print server package by using the check list below. Please contact your dealer if anything is missing or damaged. All packing materials are recyclable. AXIS OfficeBasic Hardware Network Print Server Adhesive Holder & Clip USB Cable* Power Adapter Model AXIS OfficeBasic print server ACC AXIS 5500 CLIPS KIT Length: 70 cm, 28 inches PS-H Part Number 0244-001-01 20119 20208 * The USB cable shipped with this product supports USB Low-Speed and FullSpeed, Hi-Speed is not supported. Media CD Warranty Sheet Printed Material Title AXIS Network Product CD Warranty Axis Servers AXIS OfficeBasic Installation Guide Part Number 26242 21681 25627 Ensure that the print server's Power Adapter is marked with the correct voltage! Refer to the tables above for details. AXIS OfficeBasic User's Manual 7 Product Overview AXIS Network Product CD The AXIS Network Product CD provides an easy-to-use electronic catalog, that includes Axis software, firmware and user documentation. If your computer is set to French, German, Italian or Spanish, the information will automatically be presented in that language, otherwise you will see the English version. To read the PDF documents you need an Acrobat Reader, which can be fetched at http://www.adobe.com/products/acrobat/readermain.html Start-up Procedures for Windows If your computer is configured to autostart CDs, the AXIS Network Product CD will start automatically when inserted into a local CD drive on Windows 98, Me, NT, 2000 and XP platforms. You can also navigate to the CD root directory and start the index.htm file from within the Windows file manager. Using your preferred file manager application, navigate to the CD root directory and click index.htm The latest version of Axis documentation, software and firmware is available on www.axis.com Start-up Procedures for Mac OS Latest Versions 8 AXIS OfficeBasic User's Manual Product Overview Physical Description AXIS OfficeBasic Parallel printer port (LPT1) Test button Ethernet connector Network Indicator Power Adapter connector Power Indicator USB printer port (USB1) Underside Label on Print Server Serial number Serial number 00408c181cf0 = MAC/Ethernet address: 00-40-8c-18-1c-f0 (Windows) 00:40:8c:18:1c:f0 (Macintosh) Network Connector AXIS OfficeBasic is designed for 10 Mbps or 100 Mbps Ethernet networks and connect to the network via a twisted pair category 5 cable (10baseT or 100baseTX) or better. Printer Ports · One Low-Speed/Full-speed USB 1.1 port. The port also works with USB v 2.0 in Low-Speed/Full-Speed. Note: The USB cable shipped with the product supports Low-Speed and Full-Speed. IMPORTANT! Hi-Speed is not supported. One high-speed IEEE 1284 compatible parallel port. · AXIS OfficeBasic User's Manual 9 Product Overview Test Button The test button is used for: · · · Printing a test page to check the connection to the printer. Printing the parameter list showing the print server settings. Performing a Factory Default of the print server, which will restore the parameters and settings to their factory default values. See "The Test Button" on page 55 for details. Network Indicator Power Indicator The network indicator flashes to indicate network activity. The power indicator is lit while power is applied. If it is not lit, or if it flashes, there is a problem with the print server or its Power Adapter. See Troubleshooting, on page 50. All printers can be used except host-based printers (also known as CAPT, GDI, PPA or Windows-based printers). Printer Compatibility 10 AXIS OfficeBasic User's Manual Product Overview Installation Methods Installation and Integration Refer to the table below to select the appropriate installation method. All Axis client software is available on www.axis.com Environment Method/Client Software AXIS AddPrinter Wizard Windows AXIS Print Monitor Used for adding network printers to your workstation in Windows 98/Me/NT Description Used for adding network printers to your workstation in Windows 2000, XP and 2003 Macintosh Bonjour and Macintosh standard methods in native/classic mode Used for installing network printers in Macintosh Configuration and Management The print server can be configured and managed from its internal Web pages, using HTTP. These Web pages offer you a platform independent management tool that is suitable for all supported network environments. See Using a Web Browser for Print Server Management, on page 41 for details. AXIS OfficeBasic User's Manual 11 Product Overview Features and Benefits Reliability The print server provides high performance and reliability combined with low power consumption. The electronic circuits are based on the AXIS ETRAX 100 LX chip, which comprises an integrated 32 bit RISC processor and associated network controllers. The print server supports printing in Windows and Mac OS environments. The AXIS ETRAX 100 LX chip has been specifically designed for LAN products. The print server installs, operates and is managed in a reliable and easy fashion. You can assign a password to restrict unauthorized configuration of the print server. The internal print server Web pages allow you to continuously monitor printer status. The firmware stored in the print server's Flash memory can be upgraded over the internal Web pages or FTP. This allows you to quickly update and enhance its operational features when new print server software becomes available. Flexibility Speed Easy to Install Security Monitoring Future Proof 12 AXIS OfficeBasic User's Manual Basic Installation Section 3 Basic Installation Connecting the Hardware AXIS OfficeBasic Parallel printer port (LPT1) Test button Ethernet connector Network Indicator Power Adapter connector Power Indicator USB printer port (USB1) 1. Make sure that your printer is switched off and that the Power Adapter is disconnected from the print server. 2. Locate the serial number, found on the underside label of the print server, and write it down. You will need this number to configure the print server. Example: S/N: 00408c181cf0 3. Connect the printer to the AXIS OfficeBasic: · Connect the printer to the USB port using the USB cable, and/or · Connect the printer directly to the LPT port or using a printer cable. 4. Connect the print server to the network using a twisted pair (category 5 or better) RJ45 cable, 10baseT or 100baseTX. 5. Switch on the printer and make sure it is ready for use. 6. Connect the Power Adapter to the print server. The Power indicator will light up. When the Network indicator starts to flash, the print server is correctly connected to the network. 7. Wait 1 minute. Then press the test button on the print server once. A test page will be printed on the connected printer. The test page will show a list of the most important parameters. AXIS OfficeBasic User's Manual 13 Basic Installation Mounting the AXIS OfficeBasic Using the supplied clip and holder, your AXIS OfficeBasic can be mounted in many ways, e.g. on the back of the printer or on a wall. Adhesive Clip Fasten to print server by peeling off adhesive tape. Adhesive Holder Fasten to mounting surface by peeling off adhesive tape. Methods for Setting the IP Address The IP address of your print server can be set using one of the following methods, depending on your network operating environment: Dynamic IP Address Assignment Method Environment/ Server required Comment AXIS AddPrinter Wizard DHCP Auto-IP RARP BOOTP Windows 2000, XP and 2003 Axis software that allows you to find print servers in your network and assign an IP address to them. See "Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard" on page 20 Dynamic assignment of IP addresses. See Dynamic IP Address Assignment, on page 16 Automatic assignment of IP addresses. See Dynamic IP Address Assignment, on page 16 Static assignment of IP addresses. Cannot be used over routers. See IP Address Management, on page 48 Static assignment of IP addresses. See IP Address Management, on page 48 DHCP server Windows environment RARP server BOOTP server 14 AXIS OfficeBasic User's Manual Basic Installation Static IP Address Assignment Method Platform AXIS AddPrinter Wizard Windows 2000, XP and 2000 Windows arp/ping Mac OS X Comment Axis software that allows you to find print servers in your network and assign an IP address to them. See "Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard" on page 20 Requires the IP address for each device to be set individually. Cannot be used over routers. See "Set the IP Address using ARP in Windows 98/NT/ Me/2000/XP/2003" on page 16 Requires the IP address for each device to be set individually. Cannot be used over routers. See "Set the IP Address with ARP in Mac OS X" on page 17 Important: · The ability to set the IP address with ARP and PING will only be enabled the first 10 minutes after restarting the print server. · · Ping operates on single network segments only, i.e. it cannot be used over routers. DO NOT use the IP addresses used in the following examples when installing your print server. Consult your network administrator before assigning an IP address to your print server. · The default host name of the print server is 'AXIS' followed by the last 6 digits in the serial number. e.g. AXIS181636. The host name (Print server name) can be changed in the PS_NAME. field on the Admin | General Settings page. · The host name limitations conclude that if you want to register the same host name at a WINS server and a DDNS server, the host name should be no longer than 15 characters and it should only contain the characters `A-Z', `a-z', '0-9' and `-'. · Refer to your system manuals or to your network administrator for instructions on how host name resolutions are performed on your system. AXIS OfficeBasic User's Manual 15 Basic Installation Dynamic IP Address Assignment Obtaining an IP Address through DHCP If you have a DHCP server on your network, your print server will receive an IP address automatically. The IP address will then appear on the test page printed when you press the test button once. You should now be able to access the print server's internal Web pages as described on "Accessing the Web Pages" on page 41. If you are not working in a DHCP network, you need to set the IP address of the print server manually. See Static IP Address Assignment, below.. Obtaining an IP Address through Auto-IP Auto-IP may be used to set the IP address automatically in the absence of a DHCP server. The Auto-IP address structure is: 169.254.xxx.xxx. Note that the Auto-IP function will only work when the DHCP parameter is enabled in the print server. This function is enabled automatically upon installation of a brand new print server. If you perform a Factory Default using the test button on the print server and you do not have a DHCP server on your network, Auto-IP will automatically set the IP address of the print server. The DHCP Enabled parameter is enabled/disabled in the print server's Web pages: Admin | Network Settings | Detailed View | TCP/IP Network => DHCP Enabled. Static IP Address Assignment Set the IP Address using ARP in Windows 98/NT/ Me/2000/XP/2003 Example arp -s ping -t arp -s 192.168.3.191 00-40-8c-10-00-86 ping -t 192.168.3.191 Follow the instructions below to set the IP address using arp/ping in Windows 1. Open a Command Prompt and write: 2. Without interrupting the "ping -t" loop, restart the print server by disconnecting and then re-connecting the power supply. 16 AXIS OfficeBasic User's Manual Basic Installation 3. If the host returns Reply from 192.168.3.191 ... or a similar message, the IP address has been set successfully. Interrupt the "ping -t" loop by pressing CTRL+C on your keyboard. If the host returns Request timed out you need to reboot the print server and perform steps 1-3 above again. Rebooting the print server is done by disconnecting and then re-connecting the print server's Power Adapter. 4. Log in to the print server's Web pages (see "Using a Web Browser for Print Server Management" on page 41), select Admin | Network Settings | Detailed View | TCP/IP Network and define the Default Router and Subnet Mask. You have now set the IP address of the print server. Continue to "Adding a Network Printer to your Workstation" on page 18. Note: · When you execute the ping command for the first time, you will experience a significantly longer response time than is usual. · The ability to set the IP address with ARP and PING will only be enabled the first 10 minutes after restarting the print server. Set the IP Address with ARP in Mac OS X Follow the instructions below to set the IP address using arp/ping in Macintosh 1. Open a Terminal and write: Example arp -s ping arp -s 192.168.3.191 00:40:8c:10:00:86 ping 192.168.3.191 2. Restart the print server by disconnecting and then re-connecting the Power Adapter. 3. If the host returns psname is alive... or a similar message, the IP address has been set successfully. If the host returns Request timed out you need to reboot the print server and perform steps 1-3 above again. Rebooting the print server is done by disconnecting and then re-connecting the print server's Power Adapter. 4. Log in to the print server's Web pages (see "Using a Web Browser for Print Server Management" on page 41), select Admin | Network Settings | Detailed View | TCP/IP Network and define the Default Router and Subnet Mask. You have now successfully set the IP address of the print server. Continue to "Adding a Network Printer to your Workstation" on page 18. AXIS OfficeBasic User's Manual 17 Basic Installation Notes: · If the host name has not been mapped to an IP address, simply replace the host name entry with the IP address. · When you execute the ping command for the first time, you may experience a significantly longer response time than is usual. · The ability to set the IP address with ARP and PING will only be enabled the first 10 minutes after restarting the print server Adding a Network Printer to your Workstation Configuration Methods Once you have set the IP address of your print server, your network printer can be added to any PC on your network. The method that you choose should be dictated by your printing requirements and your supported network environments. Select the appropriate method from the table below: Operating system Windows Network Protocol TCP/IP NetBIOS/NetBEUI TCP/IP AppleTalk See... "Adding Printers in Windows" on page 19 "Adding Printers in Macintosh" on page 32 Macintosh 18 AXIS OfficeBasic User's Manual Adding Printers in Windows Section 4 Overview of Installation Methods Adding Printers in Windows This section describes how to add network printers to a computer running Windows. Refer to the table below to determine the most appropriate installation method according to your computer environment: Windows Platform Printing Protocol Method/Software AXIS AddPrinter Wizard TCP/IP (LPR) Windows Add Printer Wizard AXIS Print Monitor software Microsoft LPR Monitor TCP/IP Windows NT See... "Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard" on page 20 "Adding Printers in Windows 2000 / XP / 2003 using Windows Add Printer Wizard" on page 23 Adding NetBIOS/NetBEUI Printers in Windows 2000 using AXIS Print Monitor, on page 27 Adding Printers in Windows NT using the Microsoft LPR Monitor, on page 25 Adding Printers in Windows NT over TCP/IP using AXIS Print Monitor, on page 30 "Adding NetBIOS/NetBEUI Printers in Windows NT using AXIS Print Monitor" on page 28 "Adding Printers in Windows 98, Me over TCP/IP using AXIS Print Monitor" on page 29 "Adding Printers in Windows 98 and Me over NetBIOS/NetBEUI using AXIS Print Monitor" on page 31 Windows 2000, XP, 2003 Windows 2000 NetBIOS/NetBEUI NetBIOS/NetBEUI AXIS Print Monitor software TCP/IP (LPR) Windows 98/Me NetBIOS/NetBEUI If you intend to use the print server in a multi-protocol environment, refer to the chapters pertaining to the respective operating systems in this manual. AXIS OfficeBasic User's Manual 19 Adding Printers in Windows Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard AXIS AddPrinter is a Wizard that locates your network printers and helps you install them in your Windows environment. When you have completed the Wizard, the network printer is ready for use. To install a network printer you must be logged in as an Administrator or be a member of the Administrators' group. 1. Install AXIS AddPrinter Wizard on all Windows 2000, Windows XP and Windows Server 2003 workstations that will print via the print server. 2. Before you continue, ensure that the print server is properly connected to the printer, network and power. 3. Start AXIS AddPrinter. Click Next. The Wizard will perform an automatic search for all Axis network printers, which is indicated by the progress bar at the bottom of the screen. 4. Select a printer from the Select Network Printer list and click Next. If the printer does not appear, see Easy Access to All Network Printers, below. 20 AXIS OfficeBasic User's Manual Adding Printers in Windows 5. The Wizard searches for a suitable printer driver. If a suitable driver is not found, you will be asked to select a driver, otherwise the Wizard suggests which Printer Model and Printer Driver to use. Click Change driver to select another driver, or click Finish to accept and install the suggested driver. The installation is complete and you can start using the network printer. Easy Access to All Network Printers Find... The Wizard's Select Network Printer list also provides quick and easy access to all connected and configured network printers. If the print server is located outside your local subnet it will not appear in the list. This may be the case if your router blocks SLP traffic. Click Find. Enter the IP address or host name displayed on the print server's Test page and click OK. Example: 192.168.3.191 or AXIS181cf0 If the print server has just been switched on, the printer has not had time to report its presence. This process can take a few minutes. In this case, Printer Model is stated as No printer connected. Click Refresh to rescan your local network segment for available print servers and update the status. If you still do not see the expected values, click Help and select Troubleshooting. To set or change the IP address, select the print server and click Set IP. Decide whether you want to configure the IP settings manually or want the Wizard to suggest a static IP address. Example: Select Suggest... and click OK. Confirm -- or modify -- the Wizard's suggested IP settings. Click OK. Note: The Suggest... option is only available when the computer has one network card. AXIS OfficeBasic User's Manual 21 Refresh Set IP Adding Printers in Windows Go Straight to the Print Server's Web Interface Right-click on a printer in the Select Network Printer list and select Print server home page to configure the print server from its embedded Web pages. 22 AXIS OfficeBasic User's Manual Adding Printers in Windows Adding Printers in Windows 2000 / XP / 2003 using Windows Add Printer Wizard Follow the instructions below to use the standard Windows method (TCP/IP over LPR) for adding a network printer in Windows 2000/ Windows XP/Windows Server 2003. Windows XP/2003: 1. Go to Start | (Settings) | Printers and Faxes and click the Add a Printer icon to start the Add Printer Wizard. Click Next. Windows 2000: 1. Go to Start | Settings | Printers and click the Add Printer icon to start the Add Printer Wizard. Click Next. 2. Select Local Printer attached to this computer and make sure the Automatically detect and install my Plug and Play printer check box is not checked. Click Next. 3. Click the Create a new port radio button and select Standard TCP/IP Port from the list. Click Next and the Add Standard TCP/IP Printer Port Wizard starts. Click Next. 4. In the Printer Name or IP Address field, enter the IP address of the print server (Example: 192.168.3.191). The Port Name field will be filled in automatically. Click Next. 5. Choose Device Port: · LPT1 if your print server is connected to the parallel port of a printer, or · USB1 if your print server is connected to the USB port of a printer. Click Next. 6. Select Manufacturer and Printer from the driver list. Click Next. AXIS OfficeBasic User's Manual 23 Adding Printers in Windows 7. Choose whether you want to keep the existing driver or replace it. Click Next. Supply a name for the printer and choose whether you want to make it your default printer. Click Next. Choose whether you want to share the printer with other network users, print a test page, etc. Select the appropriate radio button and click Next and Finish * *Tcpmon.ini If you use an older version of Windows, the USB port will not be shown. For the USB port to appear as an option in the Windows Device Port list (see Step 5 above), install Axis tcpmon Upgrade Utility. This script upgrades the tcpmon.ini file (in the system32 directory) by adding new Axis print server ports in the Windows Available Ports list. The old tcpmon.ini file will be saved as tcpmon.ini_bak in the same directory, no other information will be affected. You have to be logged in as an Administrator to use this program. The program is available at ftp.axis.com/pub_soft/prt_srv/tcpmon 24 AXIS OfficeBasic User's Manual Adding Printers in Windows Adding Printers in Windows NT using the Microsoft LPR Monitor If you have not already done so, you should perform the TCP/IP basic setup procedures prior to installing a printer for LPR printing. Preparing for LPR Printing In the Control Panel, double-click the Network icon. Select the Services tab. If the TCP/IP Printing entry appears, then TCP/IP is already installed. Close the Network folder and go on to Installing an LPR printer, below. First, prepare for LPR printing: 1. Open the Control Panel and double-click the Network icon. 2. Select Protocols. 3. Add TCP/IP Protocol. 4. Select Services. 5. Add Microsoft TCP/IP Printing. 6. Add extension cable as optional accessory: (article #13522 Printer Extension Cable). Installing an LPR Printer 1. Go to Start | Settings | Printers | Add Printer. Select My Computer (for peer-to-peer printing) and click Next. 2. From the Available Ports list, choose the appropriate printer port, which will appear as the host name or IP address of the print server. 3. If the host name or IP address of the print server you wish to use does not appear in the list, click Add Port. 4. Choose LPR Port from Available Printer Ports and click New Port. 5. Type the print server's name or IP address in the field Name or address of server providing lpr (Example: 10.13.6.198). Then enter which port to use in the field Name of printer or print queue on that server: · · USB1 LPT1 Click OK and then Close. 6. The added print server will now appear in the Available Ports list. 7. Click Next, choose an appropriate driver and finish the installation in the normal manner. AXIS OfficeBasic User's Manual 25 Adding Printers in Windows Adding Printers in Windows using AXIS Print Monitor AXIS Print Monitor is the recommended tool to use for network printing in Windows 98 and Me. AXIS Print Monitor is available free of charge on www.axis.com AXIS Print Monitor Overview AXIS Print Monitor allows a print server to be connected in the same simple fashion as connecting a local printer. Once installed, it is automatically initialized upon system startup. AXIS Print Monitor has been developed for peer-to-peer printing, allowing your print jobs to be sent directly to the print server. AXIS Print Monitor supports printing over NetBIOS/NetBEUI and TCP/IP (LPR and Raw TCP). To enable printing in these environments, please ensure that the desired printing protocols are running on your client. The AXIS Print Monitor needs to be installed on each workstation to perform peer-to-peer printing. Once installed, the AXIS Print Monitor allows you to access all network printers, just as if they were connected directly to your workstation. AXIS Print Monitor needs only to be installed on one server to perform client/server printing. The installed printers must be configured to be shared to allow clients to use them. Pop-up messages should not be enabled on the server as they will not be displayed on the client platforms. Printing Environments Peer-to-Peer Printing Client/Server Printing 26 AXIS OfficeBasic User's Manual Adding Printers in Windows Adding NetBIOS/NetBEUI Printers in Windows 2000 using AXIS Print Monitor See to it that the NetBEUI protocol is installed on your client. Follow the procedure below to install Axis Printer Ports from a Windows 2000 workstation: 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2. To start the Add Printer Wizard, select Settings | Printers from the Start menu and double-click the Add Printer icon. Start the installation by clicking Next. 3. The Wizard asks you to select Local printer or Network printer. Select Local printer and click Next. 4. Click Create a new port. In the Available Ports dialog, select AXIS Port and click Next. 5. Select NetBIOS/NetBEUI as your choice of network protocol and click OK. 6. Select the AXIS Port you want to add from the list of available ports. The port appears as . AX100086.US1 or AXIS100086.LP1 · · US1 LP1 7. Choose the appropriate printer driver for your printer. Click Next and proceed directly to step 9. It is only necessary to perform steps 7 - 8 if your printer does not appear in the list. Note: Even if the desired printer is available in the Manufacturers and Printers lists, you are advised to use the printer driver provided with the printer. This assures you of the latest driver software. 8. Click the Have Disk... button. Insert the printer driver diskette/CD that was provided with your printer, select the appropriate diskette/CD drive and click OK. 9. Select the printer driver you want to install and click Next. 10. Enter an appropriate name for your printer and click Next. 11. Choose whether you want to share the printer with other network users and click Next. 12. Choose whether you want to print a test page, click Next and then Finish. AXIS OfficeBasic User's Manual 27 Adding Printers in Windows Adding NetBIOS/NetBEUI Printers in Windows NT using AXIS Print Monitor See to it that the NetBEUI protocol is installed on your client. Follow the procedure below to install Axis Printer Ports from a Windows NT workstation: 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2. To start the Add Printer Wizard, select Settings | Printers from the Start menu and double-click the Add Printer icon. 3. The Wizard asks you to select My Computer or Network printer server. Select My Computer, click Next. 4. Click Add Port... In the Available Ports dialog, select AXIS Port and click New Port... 5. Select NetBIOS/NetBEUI as your choice of network protocol and click OK. 6. Select the AXIS Port you want to add from the list of available ports. The port appears as .: · · US1 Example: AX1000086.US1 LP1 Example: AX1000086.LP1 Click OK. 7. Close the Printer Ports window. 8. Click the Configure Port... button. Choose whether error condition pop-up messages are to be displayed by checking the box in the Configure Axis Ports dialog. Define the frequency at which the error messages should be displayed after retry. Click OK. Continue the installation by clicking Next. 9. Choose the appropriate printer driver for your printer. Click Next and proceed directly to step 11. It is only necessary to perform steps 9 - 10 if your printer does not appear in the list. Note: Even if the desired printer is available in the Manufacturers and Printers lists, you are advised to use the printer driver provided with the printer. This assures you of the latest driver software. 10. Click Have Disk... Insert the printer driver diskette/CD that was provided with your printer, select the appropriate diskette/CD drive and click OK. 11. Select the printer driver you want to install and click Next. 12. Enter an appropriate name for your printer and click Next. 13. Choose whether you want to share the printer with other network users and click Next. 14. Choose whether you want to print a test page and then click Finish. 28 AXIS OfficeBasic User's Manual Adding Printers in Windows Adding Printers in Windows 98, Me over TCP/IP using AXIS Print Monitor 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2. Next, start the Windows Add Printer Wizard: select Settings | Printers from the Start menu and double-click the Add Printer icon. 3. After clicking Next in the first dialog, the Wizard asks you to select between Local Printer and Network Printer. You must select Local Printer as the print server emulates a local printer port. Click Next. 4. Choose the appropriate print driver for your printer. If the desired print driver already appears within the displayed Manufacturers and printers lists, highlight your selection, click Next and proceed directly to step 7. It is only necessary to perform steps 5- 6 if your printer does not feature in the model list. 5. Click the Have Disk... button. Insert the printer driver diskette/CD into the appropriate disk drive of your computer. 6. Select the type of printer you want to install from the diskette/CD and click Next. 7. Select the Printers@TCP/IP Port and click Next. 8. Enter an appropriate name for your printer and choose whether you want it to be the default printer. Click Next. 9. In the next window, do not order a Test Page to be written, just click Finish. 10. The printer you have defined will now be displayed in the Printers Folder. Right-click the printer object and select Properties. 11. Click the Details tab within the Properties page and then click Add Port to display the available monitors. 12. Click the radio button "other". Select AXIS Port and then click OK. 13. Select LPR (TCP/IP) as your choice of protocol and click OK. 14. Enter the IP address or the host name of your print server (Example IP address: 192.168.3.191, host name: AXIS181636). In the Logical Printer Name field, enter the port you wish to use: · · USB1 LPT1 15. The TCP/IP port will then be added automatically to the list of available ports. Click Apply and OK. 16. You may now configure the port, as described below. The Axis Printer Port is now installed. AXIS OfficeBasic User's Manual 29 Adding Printers in Windows Configure the Port 1. Select Settings | Printers from the Start menu and highlight the printer you wish to configure. Select File | Properties | Details and click Port Settings. Click the Configure Port button. 2. Choose whether error condition pop-up messages are to be displayed by checking the box in the Configure AXIS Ports dialog. Define the frequency at which the error messages should be displayed after retry. Click OK. Note: Even if the desired printer is available in the Manufacturers and Printers lists, you are advised to use the print driver provided with the printer. This assures you of the latest driver software. Adding Printers in Windows NT over TCP/IP using AXIS Print Monitor 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2. To start the Add Printer Wizard, select Settings | Printers from the Start menu and double-click the Add Printer icon. 3. The Wizard asks you to select My Computer or Network printer server. Select My Computer, click Next. 4. Click Add Port... In the Available Ports dialog, select AXIS Port and click New Port... 5. Select LPR (TCP/IP) as your choice of network protocol and click OK. 6. Enter the IP address or the host name of your print server (Example IP address: 192.168.3.191, host name: AXIS181636). In the Logical Printer Name field, enter the port you wish to use: · · USB1 LPT1 7. Close the Printer Ports window. 8. Your print server will be marked automatically in the list. Click the Configure Port... button. Choose whether error condition pop-up messages are to be displayed by checking the box in the Configure Axis Ports dialog. Define the frequency at which the error messages should be displayed after retry. Click OK. Continue the installation by clicking Next. 9. Choose the appropriate printer driver for your printer. Click Next and proceed directly to step 11. It is only necessary to perform steps 9 - 10 if your printer does not appear in the list 10. Click the Have Disk... button. Insert the printer driver diskette/CD that was provided with your printer, select the appropriate diskette/CD drive and click OK. 11. Select the printer driver you want to install and click Next. 30 AXIS OfficeBasic User's Manual Adding Printers in Windows 12. Enter an appropriate name for your printer and click Next. 13. Choose whether you want to share the printer with other network users and click Next. 14. Choose whether you want to print a test page and then click Finish. Adding Printers in Windows 98 and Me over NetBIOS/NetBEUI using AXIS Print Monitor Follow the procedures below to install Axis NetBIOS/NetBEUI printer ports on a Windows 98 workstation, using AXIS Print Monitor: 1. Install AXIS Print Monitor on all workstations that will print via the Axis print server. AXIS Print Monitor is available free of charge on www.axis.com 2. To start the Add Printer Wizard, select Settings | Printers from the Start menu and double-click the Add Printer icon. 3. After clicking Next in the first dialog, the Wizard asks you to select Local printer or Network printer. Select Local printer and click Next. Choose the appropriate printer driver for your printer. If the desired printer driver appears in the displayed Manufacturers and Printers lists, highlight your selection, click Next and proceed directly to step 6. It is only necessary to perform steps 4 - 5 if your printer does not appear in the model list. 4. Click the Have Disk... button. Insert the printer driver diskette/CD that was provided with your printer, select the appropriate diskette/CD drive and click OK. 5. Select the printer driver you want to install and click Next. 6. Select the AXIS Printer Port from the Available Ports list. The port names appears as .. Here, is AX followed by the last six digits of the print server's serial number (e.g. AX100086) and is · · US1 LP1 Click the Configure Port button. 7. Choose whether error condition pop-up messages are to be displayed by checking the box in the Configure AXIS Ports dialog. Define the frequency at which the error messages should be displayed after retry. Click OK and Next. 8. Enter an appropriate name for your printer and click Next. 9. Choose whether you wish to print a test page and click Finish. AXIS OfficeBasic User's Manual 31 Adding Printers in Macintosh Section 5 Adding Printers in Macintosh Having set up the print server to your network, this section now describes how to set up your print server for printing in Mac OS X and earlier MacOS environments using TCP/IP or AppleTalk. If you intend to use the print server in a multi-protocol environment, refer to the chapters pertaining to the respective operating systems in this manual. Bonjour Printing in Mac OS X Bonjour is available from Mac OS X 10.2 and up. Bonjour is enabled by default in the print server. You can alter the Bonjour parameters from the print server's Web interface: select Admin | Network Settings | Detailed View | TCP/IP Network. 1. From the Apple menu, select Go | Applications | Utilities and start the Print Center or the Printer Setup Utility. 2. Click Add in the Printer List. 3. From the drop-down list, select Bonjour. 4. High-light the printer you want to install. The print server's default name is AXISxxxxxx Network Print Server (where the xs represent the last six digits of the print server's serial number) followed by the ports available. Examples: · AXIS610282 Network Print Server_USB1 · AXIS610282 Network Print Server_LPT1 5. Select printer manufacturer and model from the drop-down list. (For some printer drivers, Printer Manufacturer and Model are selected automatically.) 32 AXIS OfficeBasic User's Manual Adding Printers in Macintosh 6. Click Add to finish the installation. The print server has now been added to the Printer List. 7. If you wish to configure printer settings, click Printers | Configure Printer. AXIS OfficeBasic User's Manual 33 Adding Printers in Macintosh 8. The print server web interface will now be opened using the Bonjour specific local address (located in the Address bar) allowing you to configure your printer. To Change the Bonjour Service Name You can change the print server's Bonjour service name via the print server's Web interface: Admin | Network Settings | Detailed View | TCP/IP Network => Bonjour Service Name. If the print server using Bonjour is already installed and the print server name or service name is changed, the print server must be removed from the Printer List and then re-installed with the new Bonjour service name. 34 AXIS OfficeBasic User's Manual Adding Printers in Macintosh Installation in Mac OS X using AppleTalk This section describes setting up your print server for printing in the Mac OS X. 1. Start Print Center (from Go | Applications | Utilities => Print Center) or the Printer Setup Utility. 2. Select Printers | Add Printer... 3. From the Printer List dialog, select AppleTalk. 4. Now, the port of your print server will appear in the list of available printers. The port is shown as _. · · The is USB1. Example: AXIS610282_USB1 The is LPT1. Example: AXIS610282_LPT1 Select the print server port you want to use. 5. Select an appropriate printer driver for your printer from the Printer Model drop-down list. If the printer is not available in the list, select Generic. (Note: Generic is only used for postscript printers.) You can also browse for a printer driver on your computer or network by selecting Other... from the list. 6. Click Add to complete the installation. Installation of LPR printing in MAC OS X If you want to print using LPR, select: 1. Printers | Add Printer... 2. From the Printer List dialog, select LPR printers using IP. 3. Enter the IP address or host name of the print server in the LPR printer's Address field. You must uncheck the Use Default Queue on Server check box and enter a Queue Name: · · Enter USB1 Enter LPT1 4. Choose a printer driver from the Printer Model list and click Add to finish. AXIS OfficeBasic User's Manual 35 Adding Printers in Macintosh Installation on an Mac OS 9.1 or older, using AppleTalk Basic Configuration On Mac OS 9.1 or older, basic configuration in AppleTalk is performed simply by opening the Chooser window and selecting a printer. You can change the default name of your print server or any of default parameters by editing the print server's config file. To access the config file from a Macintosh, you can use: · any Web browser with Javascript enabled · FTP using MacTCP, Fetch or Anarchie In order to use any of these methods, you must assign an IP address to the print server as described in "Setting Parameters" on page 38. Choosing a Printer Selecting a Printer The method for choosing a printer varies depending on which version of LaserWriter printer driver you are using. · · The LaserWriter 7.0 driver assumes that you use a standard PostScript driver, and cannot take advantage of any printer specific features. The LaserWriter 8.0 driver uses PPD files that contain printer descriptions. This gives you full control over any features your printer might have. Autodetect Printer Type The print server can automatically detect the type of printer you are using if you enable Autodetect Printer Type. The print server can then recognize Epson and Hewlett Packard InkJet printers. Most Epson and Hewlett Packard InkJet printers that have Mac OS printer drivers for network printing are supported. Without the Autodetect Printer Type function, the AppleTalk printer type has to be specified manually in the print server. For Epson InkJets it would be "EPSONLQ2" and for HP InkJets it would be "DeskWriter". If the print server does not recognize the connected printer, the default setting "LaserWriter" will be used as printer type. "LaserWriter" is the recommended setting to be used with all PostScript printers. To enable Autodetect Printer Type, log in to your print server's Web interface and select Admin | Network Settings | Detailed View | Macintosh | Auto Detect Printer Type | Yes. See the Help pages in the print server's Web interface for details. LaserWriter 7.0 Printer Driver Follow the instructions below to choose a printer: 1. Select Chooser from the Apple menu. 2. Click the LaserWriter icon. 3. If your network has more than one zone, click on the zone you want. (If your network does not have any zones, this box will not appear.) 36 AXIS OfficeBasic User's Manual Adding Printers in Macintosh 4. Click the name of the printer you want -- the ports are shown as _: · · The is USB1. Example: AXIS610282_USB1 The is LPT1. Example: AXIS610282_LPT1 5. Click the Close box. This completes the configuration and closes the Chooser. Repeat this procedure for each Macintosh computer on the network using the print server. LaserWriter 8.0 Printer Driver Follow the instructions below to choose a printer: 1. Select Chooser from the Apple menu. 2. Click the LaserWriter 8.0 icon. 3. If your network has more than one zone click on the zone you want. (If your network does not have any zones, this box will not appear.) 4. Click the name of the printer you want -- the ports are shown as _: · · The is USB1. Example: AXIS610282_USB1 The is LPT1. Example: AXIS610282_LPT1 5. Click Setup... and then Auto Setup. If the selected printer supports bidirectional printing and the appropriate PPD file is available, the installation is performed automatically and you can therefore proceed directly to step 7 (if this is not the case, the PPD file must be selected manually, as described in step 6). 6. Choose the PPD file matching your printer, and click OK. If your printer does not appear in the PPD file list, please contact your printer vendor. Use the Generic PPD if you do not need any printer specific features. 7. Click OK, and then click the Close box. This completes the configuration and closes the Chooser. Repeat this procedure for each Macintosh computer on the network using the print server. Bi-directional Support The print server allows the printer driver to communicate directly with the printer and consequently facilitates complete functional control over print jobs, e.g. automatic downloading of fonts not resident in the printer. This functionality has backward compatibility with older printers and Macintosh computers, which means that the print server can generate appropriate responses to Macintosh printer queries when the connected printer does not support bi-directional communication. You simply need to print a document from the Macintosh computer to verify communication to the chosen printer. The basic installation can be considered complete if the print test is satisfactory. print server is now 37 Verifying the Setup AXIS OfficeBasic User's Manual Adding Printers in Macintosh ready for use. Note: For information on advanced AppleTalk functions such as non-PostScript printer support, please refer to the Technical Reference on www.axis.com. BCP and TBCP You should specify if you want to enable or disable binary transfer of print data in the print server's Web interface (Admin | Network Settings | Detailed View | Macintosh | Binary Protocol for Printer (1). By enabling binary transfer you reduce printing time, provided that the print job is sent as binary data to the print server. This is particular true when you are printing large bitmaps. · TBCP enables the print server to use the TBCP (Tagged Binary Communication Protocol) to transfer print data to the printer. Select this alternative when using Postscript printers. BCP enables the print server to use the BCP (Binary Communications Protocol) to transfer print data to the printer. Select this alternative when using Postscript printers. None disables all binary transfers, select this alternative for all nonPostScript printers and for ASCII PostScript printing. · · Notes: · If you have have set the Autodetect Printer Type parameter to YES, the text output format will be chosen automatically (Admin | Network Settings | Detailed View | Macintosh | Auto Detect Printer (1) Type | Yes). · Some printers, e.g. Epson InkJet printers, can not be used when TBCP is enabled. Setting Parameters In AppleTalk, you can change a limited number of the parameters of the print server. You can: · enable and disable binary data transfers for your printing · select the type of binary transfer protocol to use · specify the AppleTalk printer type · set the IP address However, by assigning an IP address to your print server, you have access to all of the print server parameters via any standard Web browser or via FTP. Refer to "Print Server Management Methods" on page 40 for more information. Example: Important: The following example describes how you set the print server parameters in AppleTalk. DO NOT use the parameter values from this example when configuring your print server. You should select values that are appropriate for your printers and network settings. 38 AXIS OfficeBasic User's Manual Adding Printers in Macintosh 1. Open the Chooser from the Apple menu. 2. Select a network printer driver -- any LaserWriter will do. 3. Select the printer port ending with _CFG. 4. Close the Chooser. 5. Open a text editor, e.g. SimpleText. 6. Write a text file containing the parameters you want to set: BINARY_TYPE_1. INT_ADDR. ATYPE_1. Note: Parameters that you do not want to set should be excluded from the text file. Refer to the Parameter list in this manual for information about which values that are valid for each parameter. 7. Print the text file. The settings will be stored in the print server. 8. Open the Chooser and select the printer port you wish to use for printing documents. 9. Close the Chooser. Note: The _CFG port disappears 60 minutes after the print server has been powered on. If you want it to reappear, you must restart your print server. :BCP :192.168.3.191 :EPSONLQ2 AXIS OfficeBasic User's Manual 39 Print Server Management Methods Section 6 Print Server Management Methods The management and configuration tools that are supported by these print servers allow you to: · · · · · · · Change the print server parameters, i.e. editing the config file Receive extended information about the print jobs Receive printer port status Monitor your printers Perform a Software Default on the print server Upgrade the print server's firmware. See Updating the Firmware, on page 52. Ignore false printer port messages. See Overriding Port Status, on page 49. Configuration Overview The method you should use to manage and configure your print server depends on the operating systems and protocols of your network. The table below displays which method to use for each supported environment. Protocol TCP/IP AppleTalk, pre-Mac OS X Configuration/Management methods Web Browser - See page 41 FTP - See page 46 Chooser - See page 36 40 AXIS OfficeBasic User's Manual Print Server Management Methods Using a Web Browser for Print Server Management Once you have assigned a valid IP address to the print server, you are free to access the print server's Web pages from any Web browser with Javascript enabled. The Web interface of the print server is divided into two modes of operation: User mode and Admin mode. User In User mode you can change language, but you have no rights to change any other parameters. This mode is intended for regular users who are only interested in using the print server's interface for checking print jobs or viewing printer properties. If you want to change any of the print server's settings, you must enter the Admin mode. However, if you have access rights to the Admin mode, you can change some of the basic parameters from User mode via the Configuration Wizard. When in Admin mode, you have access to all the print server's parameters and you can change them to your liking. This mode is intended for network administrators and is password protected to prevent unauthorized changing of the print server parameters. Follow the steps below to access the internal Web pages of the print server: 1. Start your Web browser. 2. In the Location/Address field, type the host name or the IP address of your print server. Press Enter. The User Mode Printer Overview page of the print server will appear in the browser window. Admin Accessing the Web Pages AXIS OfficeBasic User's Manual 41 Print Server Management Methods 3. Click Admin to enter the Admin mode. If the management password is set to anything but pass, you must enter root as the user. The password pass is the default password of the print server. **** Axis print server internal Web page - main view and login. If you use the default User/Password combination, Enter Network Password will not appear. 42 AXIS OfficeBasic User's Manual Print Server Management Methods Axis print server internal Web pages - examples* Admin | General Settings | General Admin | Network Settings | Detailed View | TCP/IP Network * All print server models may not display the same parameter options as shown in these examples. AXIS OfficeBasic User's Manual 43 Print Server Management Methods Services Available from the User Mode Printer Overview The following services are available from the User mode. An additional link to the Axis home page is available from this mode. The Printer Overview page contains a section that allows you to view the general parameter setting of the print server, including the print server name and the location of the print server in your organization, if defined. If you have admin access rights you can use the Configuration Wizard to perform basic configuration of the print server. By clicking a printer icon, a printer page opens, allowing you to view the status and the supported capabilities of the connected printer. The extent of this information is depending on the printer model. From the printer page, you can also print a test page to the selected printer. Print Jobs From the Print Jobs page you can view the status of the current print jobs, including the number of printed bytes and the origin of the print job. You can also view a log of the 20 latest print jobs that includes user, printing protocol and file size. A log that displays accumulated usage of the connected printers allows you to control the usage of the connected printers. The Help page presents you with basic information about the print server and the Web user interface. A short description of the Axis installation tools you should use when installing a printer on your computer is also included. The Configuration Wizard will guide you through the procedure of verifying some default settings and configure a few parameters. When you are finished, the print server is correctly configured for all printers and network environments. You can change the language and character set used in the print server's Web interface from the User mode. Available languages are English (default), French, German, Spanish, Italian and Japanese. The available character sets are SHIFT_JIS, ISO-8859-1 and UTF-8. When choosing a character set, it is important that your Web browser uses the same character set as you print server. ISO-8859-1 is the default character set. · For Japanese, SHIFT_JIS or UTF-8 should be used. SHIFT_JIS is default for Japanese. · Other languages should use UTF-8 or ISO-8859-1. Help Configuration Wizard Changing Language and Character Set 44 AXIS OfficeBasic User's Manual Print Server Management Methods Services available from the Admin Mode This Print Server The following services are available from the Admin mode. An additional link to the Axis home page is available from this mode. The This Print Server page contains a section that allows you to view and modify the general parameter settings of the print server, including print server name, node address, password and base URL. Management operations, like restarting the print server and resetting most of its parameters to their software default values, are also available. By clicking on a printer icon, a printer page opens, allowing you to view the status and the supported capabilities of the connected printer. The extent of this information depends on the printer model. From the printer page, you can also send a test page to the selected printer. Print Jobs From the Print Jobs page you can view the status of the current print jobs, including the number of printed bytes and the origin of the print job. You can also view a log of the 20 latest print jobs that includes user, printing protocol and file size. A log that displays the accumulated usage of the connected printers allows you to control the usage of the connected printers. To delete an ongoing print job, use the delete button next to the job. Network Settings From the Network Settings page you can set all parameters that control the network traffic to and from the print server. You can enable or disable network protocols and fine-tune parameter settings. For additional information, see the Online Help. Caution! Any network configuration should involve the Network Administrator. Support Using the Support page you can receive assistance to resolve any installation or print problems that might occur. If your problems persist, the Support page also allows you to produce a Server Report. The Server Report includes the settings of the print server, information about your connected printers as well as current network settings. The Server Report is of great value for support assistance, so please mail, email or fax it to your support channel together with a detailed description of the problem. The Statistics page displays information about the network traffic to and from the print server as well as information about the connections to different network servers and services. Help displays a comprehensive description of the configuration and management activities that can be performed from the internal Web pages of the print server. Theses activities include instructions on how to install the print server in various environments and how to upgrade it with new firmware. A detailed index is also available. 45 Statistics Help AXIS OfficeBasic User's Manual Print Server Management Methods Parameter List Restart Software Default Shows all print server parameters and their current settings. Restarts the print server. By pressing the Software Default button in the print server's Web interface all print server parameters and settings will be reset to their factory default values, except: · Node Address (NODE_ADDR.) · IP Address (INT_ADDR.) · DHCP enabled (DHCP_ENB.) Also see "The Test Button" on page 55 for instructions on performing a Factory Default. Firmware Upgrade Upgrades the print server's internal software. Using FTP for Print Server Management Having assigned an IP address to your print server, as described earlier in this manual, you can change its parameter settings using the File Transport Protocol (FTP). Ensure that FTP Enabled is set to yes. To check this parameter, browse to the print server and select Admin | Network Settings | Detailed View | TCP/IP Network. Editing the config File Follow the instructions below to edit the config file using FTP: 1. Log in to the print server by typing: ftp - or ftp in a Windows Command window. 2. Enter user id and password. (The default entries are root and pass.) 3. Download the config file to your host by typing: get config 4. Edit the file using your preferred text editor. 5. Save the config file to the print server by typing put config CONFIG 46 AXIS OfficeBasic User's Manual Print Server Management Methods Notes: · It is important that the destination file is specified in capital letters. Otherwise the edits are temporary and will be lost once the print server has been powered down. · To edit the config file on a older MacOS verions (pre-MacOSX) you will need FTP support such as MacTCP, Fetch or Anarchie. The procedure for editing the file is the same as described above. The example on the next page shows how to upload and download the config file using FTP from a Command window. Example: > ftp npserver connected to npserver. 220 Axis OffceBasic USB FTP Network Print Server v7.00 October 04 2004 ready. Name (npserver:thomas): root 331 User name ok, need password Password: pass 230 User logged in ftp> get config 200 PORT command successful. 150 Opening data connection for config (192,36,253,4,13,223), (mode ascii). 226 Transfer complete. 8588 bytes received in 0.24 seconds (35.63 kbytes/s) ftp> put config CONFIG 200 PORT command successful. 150 Opening data connection for CONFIG (192,36,253,4,13,223), (mode ascii). 226 Transfer complete. 8588 bytes received in 0.45 seconds (19.04 kbytes/s) ftp> bye 221 Goodbye. > (not visible) Viewing the Account File The account file contains data concerning the 10 last print jobs. It specifies an internal job number, the user that initiated the job, the protocol used, current status (Completed, Off-line, or Printing), number of bytes printed, elapsed time and off-line time. Follow the instructions below to view the account file using FTP: 1. Log in to the print server by typing: ftp or ftp in a Windows Command window. 2. Enter user id and password. (The default entries are root and pass.) 3. Download the account file to your host by typing get account 4. View the account file using your preferred text editor. AXIS OfficeBasic User's Manual 47 Print Server Management Methods FTP Help By typing help in step 3 in the FTP instruction sets above, a list of all general FTP commands will be displayed. By typing remotehelp (or rhelp, depending on your FTP program) in step 3 in the FTP instruction sets above, a list of all print server specific commands will be displayed. IP Address Management You need root privileges on your Mac OS X system, or administrator privileges on a Windows NT server to set the IP address using RARP, DHCP add an entry to the ARP table with the command 'arp -s' You need to know the Ethernet address of your print server in order to assign an IP address to it. The Ethernet address is based upon the serial number of your print server. This means, for example, that a print server with the serial number of 00408C100086, will have the corresponding Ethernet address of 00 40 8C 10 00 86. The serial number is located on the backside label of the print server. · Unless you are assigning an IP address using DHCP or Auto-IP, you must obtain an unused IP address from your network administrator. · DDNS supports 47 character long host names and can only consist of the characters `A-Z', 'a-z', '0-9' and `-'. If your host name consists of any other characters, they are converted to `-' when registering with a DDNS server. You can view which host name that is registered at a DDNS server in the print server's Web interface. Refer to "Print Server Management Methods" on page 40. If the host name matches another entry in the DDNS data base, the print server deletes that entry before registering. · In order to register the host name of the print server in networks with dynamic IP address settings, WINS (Windows Internet Name Service) and DDNS (Dynamic Domain Name System) are supported. It is recommended that at least one of these methods should be used if you are setting the IP address of the print server using DHCP. · The host name of the print server is specified by the PS_NAME. parameter. Refer to the "The Parameter List" on page 59. · WINS only supports 15 character long host names. If your host name is longer than 15 characters, the print server truncates the host name to 15 characters when registering with a WINS server. You can view the print server host name that is registered at a WINS server in the print server's Web interface. Refer to "Print Server Management Methods" on page 40. Follow these instructions to edit or create a scope in the DHCP manager of the DHCP daemon. The entries included in this scope should contain the following parameters: · · · · · range of IP addresses subnet mask default router IP address WINS server IP address(es) or DDNS server IP address(es) lease duration AXIS OfficeBasic User's Manual · · · 48 Print Server Management Methods Activate the scope. The print server automatically downloads the DHCP parameters. If you are using WINS or DDNS, you should include at least one WINS or DNS server IP address in the DHCP scope. Immediately after the IP address has been received, the print server registers its host name and IP address on the WINS alternatively DNS server. The print server can automatically download a customized config file from a TFTP server. Just add the name of the config file and the TFTP server's IP address to your DHCP scope. The config file is downloaded immediately after the print server receives its IP address. Overriding Port Status Some USB printers do not deliver correct port status to the print server (for instance always reporting printer off-line even if the printer is online). If you set the Override Portstatus parameter to Yes, the print server will ignore the port status. To set this parameter, select Admin | General Settings | USB1 from the print server's Web interface. AXIS OfficeBasic User's Manual 49 Troubleshooting Section 7 Troubleshooting This section provides useful information to help you resolve difficulties you may experience with your Axis print server. Fault symptoms, possible causes and remedial actions are provided within a quick reference table. Please visit www.axis.com for the latest troubleshooting tips, more support and additional help through the FAQ database or to fill in and submit a Support question. LED Indicators, on page 50 Web Interface, on page 50 IP Address Check with Ping, on page 51 Axis Support Server Report, on page 51 Overriding Port Status Some USB printers do not deliver correct port status to the print server (for instance always reporting printer off-line even if the printer is online). To override this, see "Overriding Port Status" on page 49. The LED indicators on the print server will flash in sequences to indicate different conditions: Indicator Power Color/Behavior Green Not lit Orange Network Orange flashing Not lit Explanation OK No power/Error OK - network connected Activity on network No physical connection to the network LED Indicators Web Interface Symptoms Possible causes Remedial actions 1. Check Power and Network indicator. 2. Check that assignment of IP addresses for the print server is correct. 3. To further check the IP addresses, run the Ping command from another computer as described in "IP address check" at the end of this chapter. Follow the appropriate recommendations. Verify the proxy server settings in your Web browser. 1. Verify that your network is accessible through your network socket. 2. Verify that your network cable is functional. The print server is not connected properly. The print server's Web interface cannot be accessed from a Web browser. Problem with your proxy server. Other networking problems. 50 AXIS OfficeBasic User's Manual