OmniView Remote IP Console TM Remotely control a server, or multiple servers with a KVM Switch, over TCP/IP networks User Manual ENTERPRISE Quad-Bus Series F1DE101G TABLE OF CONTENTS Overview Introduction . . . . . . . Package Contents . . . . Feature Overview . . . . . Equipment Requirements Specifications . . . . . . . RIPC Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 .1 .2 .3 .4 .5 Installation Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Initial Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Using your RIPC Prerequisites . . . . . . . . . . Log Into the RIPC . . . . . . Main Screen . . . . . . . . . . Log Out from the RIPC . . . Control Host Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 .16 .17 .18 .18 Security Ports & Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Certificate Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Network Settings Menu Remote Access Settings . Users & Passwords . . . . . Serial Port . . . . . . . . . . Keyboard/Mouse Settings KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 .30 .32 .34 .35 Appendix A Update Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 RIPC Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Hot Key Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 OVERVIEW Introduction Congratulations on your purchase of this Belkin OmniView ENTERPRISE Quad-Bus Series Remote IP Console (the RIPC). Our diverse line of KVM solutions exemplifies the Belkin commitment to delivering high-quality, durable products at a reasonable price. Designed to give you control of your computer or KVM switch from anywhere around the world through any web browser, the RIPC can be easily configured to accommodate your existing LAN setup, large or small. Belkin has designed and developed the RIPC with the server administrator in mind. The result is a powerful, yet easy-to-install and -use remote solution that surpasses all other solutions with advanced features and functionality. This manual will provide all the details you'll need about the RIPC, from installation to operation and troubleshooting, in the unlikely event of a problem. Thank you for purchasing the OmniView ENTERPRISE Quad-Bus Series Remote IP Console. We appreciate your business and are confident that you will soon see for yourself why over 1 million Belkin OmniView products are in use worldwide. Package Contents · · · · · · · · One OmniView ENTERPRISE Quad-Bus Series Remote IP Console One PS/2 cable kit One 5V DC, 2000mA power supply User Manual Quick Installation Guide Registration Card Rack-mount bracket with screws One DB9 cable 1 OVERVIEW Feature Overview Capacity for one digital user support Allows one digital user access to control a computer or KVM via web browser. Web-browser compatibility The RIPC can be accessed from any computer that is running Microsoft® Internet Explorer Version 5.5 or higher. No proprietary software is needed. 0U rack-mountable The RIPC is compact enough to position on your desktop, behind another device, or attached to the side of your server rack to take up 0U space. User-defined hot keys User-defined hot keys simulate keystrokes on the remote system that cannot be generated locally. Flash upgrades Flash upgrades allow you to obtain the latest firmware updates for your RIPC. These updates ensure that your RIPC continues to work with the latest devices and computers. Firmware upgrades are free for the life of the RIPC. Visit belkin.com for upgrade information and support. LED display Located on the face of the RIPC, the LED display provides an easy way for you to monitor the status of your connection, link, and activity. Video resolution With an 117MHz bandwidth, the RIPC is able to support video resolutions of up to 1280x1024@60Hz. To preserve signal integrity and obtain the best results, use Belkin video cables. Web-based advanced user interface You can set up the RIPC's functions easily through your web browser, without having to install additional software onto the computer. There are no disks to install or keep track of and you can make changes and perform setup functions from any computer on the network, quickly and easily. 2 OVERVIEW Equipment Requirements Hardware Requirements · · · · · · · · OmniView ENTERPRISE Quad-Bus Series Remote IP Console (included) PS/2 cable kit (included) 5V DC, 2000mA power supply (included) Keyboard, monitor, and mouse Connection to network using 10/100Base-T Ethernet port (RJ45) CAT5e crossover cable CAT5e straight-through cable Rack-mount bracket with screws (included, for rack-mount install option) Software Requirements · Microsoft Internet Explorer 5.5 and above · Servers running Windows® NT®, 2000, and XP 3 OVERVIEW Specifications Part Number: F1DE101G Power: 5V DC, 2000mA Network Connection: 10/100Base-T connection (standard RJ45 connector) Keyboard Emulation: PS/2 Mouse Emulation: PS/2 Monitors Supported: Supports all VESA graphics modes, and text modes Max. Resolution: 1280x1024@60Hz Bandwidth: 117MHz Keyboard Input: 6-pin miniDIN (PS/2) Mouse Input: 6-pin miniDIN (PS/2) Computer/KVM Ports: 1 VGA Port: 15-pin HDDB type LED Indicators: 2 Enclosure: Metal enclosure Dimensions: 1.75 x 5.7 x 7 inches (43.1 x 144.7 x 177mm) Weight: 1.8 lbs. (800g) Operating Temp: 32° to 104° F (0~40° C) Storage Temp: 104° to 167° F (40~75° C) Humidity: 0-80% RH, non-condensing Maximum Altitude: 10,000 feet Warranty: 1 year Note: Specifications are subject to change without notice. 4 OVERVIEW RIPC Diagrams Connection LED Connection Remote IP Console Link / Activity Link/Activity LED Power Jack Serial 02 Port LAN Port Console VGA Port CPU/KVM VGA Port Serial 02 power console CPU/KVM Serial 01 reset LAN Serial 01 port Reset Button Console Keyboard Port CPU/KVM Keyboard Port CPU/KVM Mouse Port Console Mouse Port 5 INSTALLATION Hardware Installation Installing the RIPC into a Server Rack The RIPC includes mounting brackets for installation in 19-inch racks. 1. Attach the included bracket to the top or bottom of the RIPC with the provided Phillips screws. 2. Mount the RIPC to the rack. Note: Mounting screws for the rack are not included. Please use the specified screws from your rack's manufacturer. *** Cautions and Warnings *** Before attempting to connect anything to the RIPC or your computer(s), please ensure that all your computer equipment and devices are powered off. Belkin Corporation is not responsible for damage caused by your failure to do so. 6 INSTALLATION 1. Power down your server or KVM Switch. 2. Connect your PS/2 type keyboard and mouse to the appropriate PS/2 "Console" ports. Serial 02 power console CPU/KVM Serial 01 reset LAN F9 F10 F11 num lock cap lock pg up 1 2 3 4 5 6 7 8 9 P 0 [ - = delete HOME PG UP PG DN = 7 4 1 8 5 2 / 9 - ] HELP CAPS ` + K L ;: '" return ESC OPT PC 6 3 shift clt ^ < alt + > 0 3. Take the video cable that is attached to your VGA monitor and connect it to the "Console" port. 7 INSTALLATION Connecting the Computer or KVM Using the provided PS/2 cable kit, connect one end of the VGA and PS/2 cables to your server. Connect the other end to the "CPU/KVM" ports on the back of the RIPC. Serial 02 power console CPU/KVM Serial 01 reset LAN 8 INSTALLATION Connecting the Computer or KVM Using the provided PS/2 cable kit, connect one end of the VGA and PS/2 cables to the RIPC on the KVM Switch. Connect the other end to the "CPU/KVM" ports on the back of the RIPC. Serial 02 power console CPU/KVM Serial 01 reset LAN console bank select 1 23 4 USB flash daisy chain IN CPU 01/02 CPU 03/04 CPU 05/06 CPU 07/08 reset PS/2 daisy chain OUT 90-264 VAC. 47-63 Hz 9 INSTALLATION Powering Up the RIPC 1. Connect the included power supply unit into an available power outlet. 2. Attach the barrel plug into the power jack located on the rear of the RIPC to the power unit. Serial 02 power console CPU/KVM Serial 01 reset LAN 3. Turn on your KVM Switch. If you do not have a KVM Switch, please proceed with powering up your computers. 10 INSTALLATION Initial Network Configuration 1. Using a RJ45 crossover cable, connect one end to the computer and the other end to the port labeled "Network". Serial 02 power console CPU/KVM Serial 01 reset LAN 2. Set the IP address on your computer to be in the same range as 1.2.3.4 (example: 1.2.3.6). 3. Open the Microsoft® Internet Explorer web browser. 4. Enter the IP address "1.2.3.4". 5. Enter the default login name "administrator". 6. Enter the default password "belkin". 11 INSTALLATION Initial Network Configuration 7. Under Setting & Configurations, click on "Network". (Note: Uncheck "DHCP" check box.) 8. Enter the desired network settings and click on "Apply Changes" to save new network settings. 9. Reset the local IP address settings on the computer used for configuration of the RIPC. Connecting the RIPC to the Network Connect the RIPC to the network using a straight-through RJ45 Category 5 network cable. 12 INSTALLATION Remote Access Remote Access is a JavaTM applet that displays the redirected screen, keyboard, and mouse of the remote host system to which the RIPC is attached. The web browser used for accessing the RIPC must supply a Java Runtime Environment, version 1.1 or higher. Remote Access will perform in much the same way from a remote location as if you were sitting directly in front of the computer itself. You will be able to use the keyboard and mouse in the usual way, however, the remote system will react to keyboard and mouse actions with a slight delay. The length of the delay depends on the bandwidth of the line over which you are connected to the RIPC. Open the applet by choosing the appropriate link in the navigation frame of the HTML. Bottom Part of the Remote Access Applet The Remote Access Applet offers the following features: Auto adjust button If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while the RIPC adjusts for the best possible video quality. Sync Choose this option in order to synchronize the local with the remote mouse cursor. Video settings This opens a new window with elements to control the RIPC's video settings. You can change some values related to brightness and contrast of the picture displayed, which may improve the video quality. It is also possible to revert to the default settings for all video modes or only the current one. 13 INSTALLATION Configuration via serial On a computer that has HyperTerminal Services software installed, connect the provided DB9 serial cable by attaching one end to your computer and the other end to the port labeled "Serial 1" on the RIPC. Open the HyperTerminal software and use the following parameters: Serial line parameters Parameter Bits/second Data bits Parity Stop bits Flow Control Value 115200 8 No 1 None You will now be able to set your networking configuration on the RIPC. 14 USING YOUR RIPC Prerequisites The RIPC features an embedded operating system and applications that offer a variety of standard user interfaces. The information following will describe their use in detail. All of the interfaces are accessed using the TCP/IP protocol, and can be used over either the built-in Ethernet adapter or the modem. The following interfaces are ...