OmniView® SMB KVM-over-IP Switch Belkin Tech Support US: 800-223-5546 ext. 2263 310-898-1100 ext. 2263 Europe: 00 800 223 55 460 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 800 616 1790 Belkin Corporation 501 West Walnut Street Los Angeles, CA 90220, USA 310-898-1100 310-898-1111 fax Belkin Ltd. Express Business Park, Shipton Way Rushden, NN10 6GL, United Kingdom +44 (0) 1933 35 2000 +44 (0) 1933 31 2000 fax Belkin Ltd. 7 Bowen Crescent, West Gosford NSW 2250, Australia +61 (0) 2 4372 8600 +61 (0) 2 4372 8603 fax Belkin B.V. Boeing Avenue 333 1119 PH Schiphol-Rijk, The Netherlands +31 (0) 20 654 7300 +31 (0) 20 654 7349 fax © 2006 Belkin Corporation. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. Mac is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Windows, Microsoft, NT, IntelliMouse, and ActiveX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. P75215 OmniView® SMB KVM-over-IP Switch User Manual F1DP108G F1DP116G Table of Contents 1. Introduction...................................................................................... 1 Package Contents ......................................................................... 1 2. Overview .......................................................................................... 2 Remote-Management Features ..................................................... 2 Other Features ............................................................................... 3 Equipment Requirements .............................................................. 4 System Requirements ................................................................... 6 Unit Display Diagrams ................................................................... 7 Specifications ................................................................................ 8 3. Local Installation ............................................................................11 Pre-Configuration .........................................................................11 Mounting the Switch .....................................................................13 Connecting the Console to the Switch .........................................14 Connecting Servers to the Switch ....................................................... 16 Powering Up the Systems ........................................................... 22 Daisy-Chaining Multiple KVM Switches (Optional) ..................... 23 4. Remote Installation ........................................................................ 28 Identifying the IP Address ........................................................... 28 Logging into the Web Interface ................................................... 29 Network Configuration..................................................................31 User Settings ............................................................................... 33 Switch Configuration ................................................................... 36 Serial Settings ............................................................................. 38 Security Settings ......................................................................... 39 Maintenance .................................................................................41 Table of Contents 5. Using the Switch from a Remote Console ...................................... 43 Starting a Remote Session .................................................................... 43 Using the Quick-Access Toolbar.......................................................... 45 Mouse Configuration and Settings ...................................................... 46 Keyboard Configuration and Settings ................................................ 50 Video Configuration and Settings ........................................................ 52 Performance Settings ............................................................................. 54 Selecting a Server ................................................................................... 55 Additional Features.................................................................................. 56 Restoring Factory Defaults .................................................................... 57 6. Using the Switch from a Local Console .......................................... 58 Selecting a Server or BANK .................................................................. 58 AutoScan Mode ....................................................................................... 61 On-Screen Display .................................................................................. 62 Hot-Key-Command Shortcuts .............................................................. 66 Sun Combo Keys ..................................................................................... 67 Updating Firmware .................................................................................. 68 7. Frequently Asked Questions .......................................................... 69 8. Troubleshooting ..............................................................................71 9. Glossary ..........................................................................................75 10. Information .................................................................................... 77 Introduction Congratulations and thank you for purchasing the Belkin OmniView SMB KVM-over-IP Switch (the Switch). This Switch provides enterprise-class, remote server management and allows you to monitor and control your servers from any location over a Transmission Control Protocol/Internet Protocol (TCP/IP) connection. This round-the-clock access enables you to troubleshoot servers faster and more efficiently, reducing server downtime and service costs. This User Manual provides all the details you'll need to install and operate your new Switch, in addition to expert troubleshooting advice--in the unlikely event of a problem. For quick and easy installation, please refer to the Quick Installation Guide included in your packaging. We appreciate your business and are confident that you will soon see for yourself why over 1 million Belkin OmniView products are in use worldwide. section 1 2 3 4 5 6 7 Package Contents 8 9 OmniView SMB KVM-over-IP Switch Rack-Mount Brackets with Screws IEC Power Cord DB9-to-RJ45 Serial Cable 10 DB9-to-RJ11 Serial Flash Cable User Manual Quick Installation Guide 1 Overview Remote-Management Features · Digital or Local User The Switch allows one user to access and control multiple servers from a local console, or from any remote console over a TCP/IP connection. · Web-Browser Based You can access the Switch from any computer connected to the LAN, WAN, or Internet using Microsoft Internet Explorer version 6.0 or higher. · BIOS-Level Access The Switch allows you to remotely access the basic input/output system (BIOS) of your servers to make changes and perform reboots, regardless of network connectivity or server condition. · User-Friendly Interface The web-based interface allows you to set up and change the Switch's functions quickly and easily through your web browser, without having to install additional software onto your computer. · Serial-Device Support The Switch provides support for one serial device, such as a power distribution unit (PDU), so you can remotely perform hard reboots of your servers. · Enhanced Security The Switch provides 128-bit Secure Sockets Layer (SSL) encryption and password protection to prevent unauthorized access to your servers and protect data transferred over the Internet. · Digital Collaboration Up to eight users can simultaneously view digital video to share technical expertise and troubleshoot servers collaboratively. · Video Resolution The Switch supports video resolutions of up to 1600x1200 @ 75Hz for both local and remote consoles. 2 Overview Other Features · CAT5 Technology Integrated CAT5 technology enables you to connect the Switch to your servers up to 100 feet (30m) away using standard CAT5 cabling and compact Server Interface Modules. CAT5 cabling reduces cable bulk, simplifies deployment, and allows for greater airflow in your racks, increasing the life span of your equipment. 1 section 2 3 4 5 6 7 8 9 10 · Keep-Alive Intelligence Belkin's compact Server Interface Modules feature keep-alive intelligence, which allows your servers to continue running in the event of power loss to the Switch or when replacing cabling. · KVM Expansion The Switch can be daisy-chained with up to 15 OmniView SMB and PRO2 KVM Switches to support up to 256 servers, so your KVM configuration can expand as your server environment grows. · Multiple-Platform Support The Switch supports PS/2 and USB servers, including Windows®, UNIX®/Linux®, and SunTM. · On-Screen Display (OSD) The Switch features an On-Screen Display (OSD) to simplify server management for local users. The OSD allows you to assign names to servers and to switch easily from one server to the next. · Firmware Updates Flash upgrades allow you to obtain the latest firmware updates for your Switch. These firmware updates ensure that the Switch is compatible with the latest devices and hardware and are free for the life of the Switch. Visit www.belkin.com for upgrade information and support. 3 Overview Equipment Requirements Server Interface Modules Connecting the Switch to a server requires a custom Belkin OmniView SMB Server Interface Module and a standard CAT5 patch cable. F1DP101A-AP OmniView SMB Server Interface Modules: F1DP101A-AP (PS/2 style) F1DP101A-AU (USB style) F1DP101A-AL (Legacy SunTM miniDIN8 style) F1DP101A-AP-8PK (PS/2 style, 8-pack) Note: Product codes and availability may vary. F1DP101A-AU F1DP101A-AL 4 Overview Cables Belkin highly recommends you use Belkin Category 5e, FastCAT5e, or Category 6 Patch Cables for your SMB KVM-over-IP Switch to help ensure the superior performance of your video. These Cables offer the highest quality possible to ensure optimal data and video transmission. A3L791-XX-YYY A3L850-XX-YYY A3L980-XX-YYY 1 section 2 3 4 5 6 7 8 9 10 Belkin UTP Patch Cables: A3L791-XX-YYY (CAT5e) A3L850-XX-YYY (FastCATTM 5e) A3L980-XX-YYY (CAT6) Note: Use CAT6 solid cables for optimal video at longer lengths. To connect multiple Switches together, a custom Belkin OmniView Daisy-Chain Cable is required. OmniView Daisy-Chain Cable: F1D108-CBL-XX F1D108-CBL-XX (-XX denotes length in feet) (-YYY denotes color) Note: Product codes and availability may vary. 5 Overview System Requirements Operating-System (OS) Platforms The SMB KVM-over-IP Switch is compatible with CPUs running on, but not limited to, the following OS platforms: · Windows® NT®, 2000, XP, Server 2003 · Microsoft® DOS 5.x and above · Red Hat® Linux® 8.x and above · SunTM · NovellTM 5.x · SolarisTM 8.x and above Keyboards · PS/2-compatible Mice · PS/2-compatible with 2, 3, 4, or 5 buttons · PS/2-compatible wireless and optical mice Monitors · CRT and LCD (with VGA support) Remote-Console Software The SMB KVM-over-IP Switch may be accessed remotely over a TCP/IP connection from computers using the following web browsers and OS platforms: · Microsoft Internet Explorer 6.0 and above with ActiveX® support · Windows NT, 2000, XP 6 Overview Unit Display Diagrams Front View 1 section 2 3 AutoScan Button LED Indicators for Port Identification 7-Segment LED for BANK Identification 4 5 6 BANK Scroll Buttons Port Selectors 7 8 9 (F1DP116G model shown) Back View Daisy-Chain Port Console VGA Monitor Port Serial-Device Port AC Power 10 CPU Connections Using CAT5 Cabling Console PS/2 Mouse/Keyboard Ports Ethernet Connection Flash-Upgrade Port Cooling Fan Go-Local Button (F1DP116G model shown) 7 Overview Specifications Part No.: No. of Users Supported: No. of Servers Supported: Daisy-Chain: Enclosure: Power Requirements: Operating Temp: Storage Temp: Humidity: Video-Resolution Support: Local analog port: Digital port: Console Mouse Emulation: Console Keyboard Input: Console Mouse Input: Console Monitor Port: CPU Ports: Ethernet Port: Typical Bandwidth: Serial-Device Port: Flash-Upgrade Port: Power Connection: Port Selectors: LED Indicators: Warranty: Up to 1600x1200 @ 75Hz Up to 1600x1200 @ 75Hz PS/2 MiniDIN6 (PS/2) MiniDIN6 (PS/2) HDDB15 female (VGA) RJ45 RJ45 (10/100Base-T connection) 0.31Mbps** RJ45 RJ11 IEC 8 and 16 respectively for 8- and 16-port models 8 and 16 respectively for 8- and 16-port models 2 years F1DP108G, F1DP116G 1 digital or 1 local 8 and 16 respectively for 8- and 16-port models Maximum of 16 Switches* Metal enclosure with high-impact plastic faceplate 100­240VAC @ 47­63Hz/1A 32° to 104° F (0° to 4 ...