OmniView TM KVM Switch with CAT5 Extension Control up to 16 servers located up to 1000 feet away from your KVM Switch with up to two consoles · Expandable for control of up to 256 servers from four consoles User Manual ENTERPRISE Quad-Bus Series F1DW116C F1DW216C TABLE OF CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Equipment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Unit Display Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Pre-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Standalone Switch Installation . . . . . . . . . . . . . . . . . . . . . . . . . 10 Connecting Multiple Switches (Daisy-Chaining) . . . . . . . . . . . . . . .12 DIP Switch Configuration Chart . . . . . . . . . . . . . . . . . . . . . . . . .13 Powering Up the Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Using Your Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Selecting a Computer Using Direct-Access Port Selectors . . . . . . . . 17 Selecting a Computer Using Keyboard Hot Key Commands . . . . . . . . 19 AutoScan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 IntelliView Graphical On-Screen Display Menu Control . . . . . . . . . . .21 The AutoUpdate Firmware Update Utility . . . . . . . . . . . . . . . . . . .33 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 INTRODUCTION Congratulations on your purchase of this Belkin OmniView ENTERPRISE Quad-Bus Series KVM Switch with CAT5 Extension (the Switch). Our diverse line of KVM solutions exemplifies the Belkin commitment to delivering high-quality, durable products at a competitive price. Designed to give you control over multiple computers and servers from up to four consoles, the Switch comes in a variety of capacities suitable for all configurations, large or small. Belkin has designed and developed this Switch with the server administrator in mind. The result is the OmniView ENTERPRISE Quad-Bus Series KVM Switch with CAT5 Extension, which surpasses any other switch on the market. Engineered to enhance the most advanced server room and laboratory environments, The Switch offers: · Operation at a distance of 1000 feet from the KVM Switch, using CAT5 extension technology · Reduced cable clutter and bulk · Quad-bus technology, for expanded control by up to four simultaneous users · Dual-console* support, expandable to four consoles · IntelliView Graphical On-Screen Display · PS/2 and USB mix-and-match keyboard and mouse support · Multilevel security · USB flash-upgrade capability using AutoUpdateTM · Dedicated daisy-chain ports · Server connection diagnostics · Intuitive port indicators · Direct-access port selectors · Belkin 5-Year Warranty *Available on 2x16 model only (F1DW216C) 1 INTRODUCTION This manual provides detailed information about your new Switch, from installation and operation to troubleshooting--in the unlikely event of a problem. From time to time, Belkin may release updates to this product; updated user information will be available from our website at belkin.com For quick, easy installation instructions, please refer to the included Quick Installation Guide. Thank you for purchasing the Belkin OmniView ENTERPRISE Quad-Bus Series KVM Switch with CAT5 Extension. We appreciate your business and have confidence that you will soon see for yourself why over 1 million Belkin OmniView products are being used worldwide. Package Contents · · · · · · · OmniView ENTERPRISE Quad-Bus Series KVM Switch with CAT5 Extension Two Rack-Mount Brackets with Screws User Manual Quick Installation Guide IEC power supply cable Registration Card One set of rubber feet 2 OVERVIEW Feature Overview Quad-Bus Technology Our proprietary way to enable multiple Switches to be daisy-chained together; Belkin quad-bus KVM products let you expand up to a maximum of four consoles to simultaneously control up to 256 computers. CAT5 Extension Technology This included feature lets users control their servers from up to 1000 feet away from the Switch. Integrated Dual-Console Support* For simultaneous control of up to 256 computers, this gives you the capability to connect two consoles. IntelliView Graphical On-Screen Display (OSD) The IntelliView feature simplifies server management by allowing you to assign individual names to each connected server throughout the system. You can also create groups of computers, which you can use to organize your computers. IntelliView provides a visual means of switching between computers, checking computer connection status; offers multilevel security; and sets the time interval for the AutoScan function. PS/2 & USB Mix-and-Match Keyboard and Mouse Support The Switch enables you to use either USB- or PS/2-type keyboards and mice to control computers. Servers can be attached via either the computer's USB or PS/2 interfaces by using the custom ENTERPRISE Series Dual-Port KVM Cables. AutoUpdateTM The exclusive AutoUpdate system from Belkin provides you with flash-upgrade firmware updates for your Switch. This allows you to maintain consistent compatibility with the latest devices and computers. Firmware updates are free for the life of your Switch. Please visit us at belkin.com for complete update information and support. Video Resolution The maximum video resolution supported by the Switch depends on the distance between the Switch and the connected servers. At 250 feet, a 2048x1536 resolution is achieved; at 500 feet, 1280x1024; and at 1000 feet, 800x600. Higher resolutions may be obtained at 500 and 1000 feet with degraded video quality. *Available on 2x16 model only (F1DW216C) 3 OVERVIEW Hot Keys Hot key functionality allows you to select a port using key commands; hot key sequences let you select one computer from as many as 256 computers, instantly. Reprogrammable Hot Key Initiator Sequence The Switch allows you to select up to six alternate keys to initiate hot key commands; this creates compatibility with keyboards that either do not feature identical keys or that may have programmed identical keys to perform other functions. These settings can be configured through IntelliView. For more information, please refer to the "IntelliView Features" section of this manual on page 21. AutoScan The AutoScan feature allows you to set your Switch to scan and monitor the activities of all connected computers, one by one. The time interval allotted for each computer can be defined or adjusted through the IntelliView menu. Direct-Access Port Selectors These buttons, conveniently located on the front face of the Switch, allow for simple, manual port selection. LED Display An LED display on the front of the Switch serves as a status monitor. An LED above each direct-access port selector lights to indicate which console currently controls the corresponding computer. LEDs are color-coded to simplify the identification of each console. Seven-Segment LED Display In standalone mode, the seven-segment LEDs indicate the port that has been selected for each console. When daisy-chaining multiple Switches together, the seven-segment LED display indicates the BANK number. During the computer selection process, the seven-segment LEDs will briefly indicate the BANK that is being selected; this allows the user to select any computer directly from the front panel. High-Density Computer Ports The Switch features high-density, 50-pin, SCSI 2 connectors. These connectors allow your ENTERPRISE Quad-Bus Series KVM Switch to fit into a 1U-height, rack-mount case*. 4 OVERVIEW Equipment Requirements To connect the Switch to each computer, a specialized Belkin OmniView ENTERPRISE Series Server Interface Module (F1DE101A-AP) and a CAT5 or CAT6 patch cable is required per computer. To connect multiple BANKs together, a specialized Belkin OmniView ENTERPRISE Quad-Bus Series Daisy-Chain KVM Cable is required. Patch Cables A3L980-XX (CAT6) A3L850-XX (CAT5) A7J304-XX (CAT5) A3L791-XX (CAT5) OmniView ENTERPRISE Quad-Bus Series Daisy-Chain Cable F1D9402-XX (Daisy-Chain) (-XX denotes length in feet) Operating Systems The Switch is for use with computers running: Platforms · · · · Windows® 98, 2000, Me, NT®, XP Red Hat® Linux® 7.0, 7.1, 7.2, Mandrake, Lindows Novell® NetWare® 5.x, 6.x Apple® Macintosh® products (Requires USB support, or the OmniView Mac Adapter-F1D080) Keyboards · Supports most PS/2 keyboards · Supports USB keyboards up to 104 keys Mice · Supports most PS/2 and USB mice Monitor · VGA · SVGA · MultiSync® Note: DCC is not supported when monitors are connected to the ENTERPRISE Quad-Bus Series KVM Switch. 5 OVERVIEW Product Specifications Part No.: Power: Daisy-Chain: Max. Number of PCs: Keyboard Emulation: Mouse Emulation: Monitors Supported: Max. Host Connections: Keyboard Input: Mouse Input: Host Connector: F1DW116C, F1DW216C 100-240VAC @ 47­63Hz, single phase, 0.25A @ 117VAC, 0.15A @ 240VAC Maximum of 16 BANKs, including 4 consoles 16 per BANK = 256 total PS/2 & USB PS/2 & USB VGA, SVGA, MultiSync®, LCD monitors that accept analog input 16 6-pin miniDIN (PS/2), USB type A 6-pin miniDIN (PS/2), USB type A High-density, 50-pin, SCSI 2-style connector (Requires Belkin ENTERPRISE Quad-Bus Series Dual-Port KVM Cable-F1D9400-XX or F1D9401-XX) 15-pin HDDB type Metal enclosure with high-impact plastic faceplate 32° to 104° F (0~40° C) -4° to 140° F (-20~60° C) 0-80% RH, non-condensing 10,000 feet 5 years VGA Port: Enclosure: Operating Temp: Storage Temp: Humidity: Maximum Altitude: Warranty: Note: Specifications are subject to change without notice. 6 OVERVIEW Unit Display Diagrams Front View of the Switch (F1DW216C) Manual BANK scroll buttons Console LED to indicate that this BANK is a Primary console Auto-Scan Flip-down front fascia LEDs for selected port and console identification Dual manual direct-access port selectors 7-segment LED for selected BANK address identification (in daisy-chain mode) AutoScan button with LED to indicate AutoScan Mode is active Manual BANK scroll buttons Front View with Fascia Flipped Down (F1DW216C) Flash-upgrade port, USB Type B Reset button Flip-down front fascia BANK selection DIP switch 7 OVERVIEW Front View with Fascia Flipped Down (F1DW116C) Flash-upgrade port, USB Type B Reset button Flip-down front fascia BANK selection DIP switch Back View of the KVM Switch (F1DW216C) Console 1 Console 2 Video console ports VGA Daisy-chain port, In CAT5 connectors Video compensation switches PS/2 mouse console port Daisy-chain port, Out Power switch IEC power connector PS/2 keyboard console port USB Console ports, Type A 8 INSTALLATION Pre-Configuration The enclosure of the Switch is designed for desktop or rack-mount configuration. The Switch is rack-mountable in standard 19-inch server racks. Rack-mount hardware is included with these Switches for a sturdy rack installation. Anti-skid feet are included for stable desktop configurations. Consider the following when deciding where to place the Switch: · Whether or not you intend to use the direct-access port selectors · The lengths of the cables attached to your keyboard, monitor, and mouse · The location of your computers in relation to your console · The lengths of the cables you use to connect your computers to the Switch · The placement of the daisy-chained BANKs in your server room, and the lengths of the cables you use to connect the BANKs in your daisy-chain Cable Length Recommendations For PS/2 Computers We recommend that PS/2 cable length be limited to 25 feet for best video performance. Beyond that length, the probability of video degradation increases. For USB Computers We recommend that USB cable length be limited to 12 feet for best performance. Installing the Switch into a Server Rack The Switch includes mounting brackets ideal for installation in 19-inch racks. Please consider the following before rack-mounting your Switch. a) Elevated Operating Ambient Temperature ­ If installed in a closed or multiunit rack assembly, the operating ambient temperature of the rac ...