User manual BENQ DC 5330

DC 5330 User's Manual Copyright Copyright (c) 2003 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without prior written permission from BenQ Corporation. Brands and product names are trademarks or registered trademarks of their respective companies. Disclaimer BenQ makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. BenQ assumes no responsibility for any error that may appear in this document. BenQ makes no commitment to update nor to keep current the information contained in this document. Taking care of your camera · Do not use your camera over the following environmental range: temperature: OC to 40C, relative humidity: 45% ~ 85%. · Do not use or store your camera in environments listed below: Direct sunlight. High humidity and dusty places. Next to the air conditioner, electric heater or the other heat sources. In a closed car that is directly under the sun. Avoid shaky places. · If your camera becomes wet, wipe it with dry cloth as soon as possible. · Salt of seawater may cause severe camera damage. · Do not use organic solvents, such as alcohol, etc., to clean your camera. · If the lens or viewfinder is dirty, please use the lens brush or soft cloth to clean the lens. Do not touch the lens with your fingers. · To prevent electrical shock, do not attempt to disassemble or repair your camera by yourself. · Water may cause a fire or electric shock. Therefore, please store your camera in a dry place. · Do not use your camera outdoors when it is raining or snowing. · Do not use your camera in the water. · If the foreign substance or water gets in your camera, please tum the power off immediately and disconnect the batteries and the transformer. Remove the foreign substance or water, and send it to the maintenance center. · Transfer the data to the computer as soon as possible to avoid losing your image data. BenQ DC 5330 Table of Contents 1. Touring your DC 5330 ................................. 1 1.1. Checking package contents ...............................1 1.2. Parts of the DC 5330 and their names ...........1 1.2.1. Front View ......................................................................1 1.2.2. Rear View ........................................................................2 1.2.3. Top View .........................................................................2 1.2.4. Bottom View ..................................................................2 1.2.5. Mode Dial and Focus Range .......................................2 2. Preparing your DC 5330 for using .............3 2.1. How to Switch On or Off The Camera .........3 2.2. Loading the battery and SD Card: ..................3 2.3. Basic Settings: ......................................................4 3. Using the DC 5330 ........................................5 Working Mode .............................................................6 3.1.Video Mode ...........................................................6 3.2. Capture Mode ......................................................7 3.2.1. Shooting images .............................................................7 3.2.2. FLASH Setting ................................................................9 3.2.3. Self Timer ........................................................................9 3.2.4. Shooting Continuously Setting ...................................9 3.2.5. Capture Mode Setup ....................................................10 3.3. Playback Mode ......................................................12 3.4. Macro Mode ..........................................................14 3.5. Dsc Setup Mode ...................................................15 4. PC dependent features ................................. 17 4.1. Installing digital camera software .....................17 4.2. The Software of this Installation CD ..............18 4.3. Downloading the Image(s) .................................19 I BenQ DC 5330 Table of Contents 5. Troubleshooting (Error Message Table) ..20 6. Specifications ...................................................21 7. Service information ........................................23 II BenQ DC 5330 User's Manual 1. TOURING YOUR DC 5330 1.1. Checking package contents The package should include the following items: DC 5330 digital camera Camera pouch USB cable Hand Strap Battery DC 5330 software CD-ROM Battery Charger 1.2. Parts of the DC 5330 and their names 1.2.1. Front View Shutter Button Mode Dial Auto-Focus Led Self-timer Indicator LED Handstrap Hook Hand Stop Zoom Lens DC-In & USB Connector Microphone Flash Viewfinder 1 BenQ DC 5330 User's Manual 1.2.2. Rear View Power/Flash LED Viewfinder Zoom Button Display Button Five-way Switch TFT LCD Monitor Menu Slection Button 1.2.3. Top View Power Button Shutter Button Mode Dial Speaker 1.2.4. Bottom View Battery & SD Card Compartment Tripod mount Docking Connector 1.2.5. Mode Dial and Focus Range Mode Dial Video Mode ( ) Capture Mode ( ) Playback Mode ( ) Macro Mode ( ) Setup Mode ( ) Note Use only the specified battery or AC power adapter specified (5V 2A) for use with this camera. Other power sources may cause fire. 2 BenQ DC 5330 User's Manual 2. PREPARING YOUR DC 5330 FOR USING 2.1. How to Switch On or Switch Off The Camera 1. Locate the power button on top of the camera. 2. Press the power button down to turn the camera ON or OFF. Power ON/OFF Button Note The backside LED indicator will remain green while the power is turned ON. 2.2. Loading the battery and SD Card: This camera uses a Li-ion battery. The battery and SD card share the same compartment and cover. 1. Slide the battery/SD Card cover in the direction of the arrow, then lift to open. 2. Load the included battery in the compartment. 3. Insert the SD card into the slot. 4. Close the cover. Battery Power Status Full Middle Low Empty CAUTION! 1. Fully charge the battery before its first use. 2. To improve battery performance, replace installed battery at the same time and keep away from heat. 3. To discard battery, refer to the index of the battery manufacturer. 4. Battery should be inserted in the battery compartment with the "+" and "-" sides facing correctly. 3 BenQ DC 5330 User's Manual Note This camera is equipped with a built-in flash memory. The image(s) can be stored in the built-in memory or in a memory card if used. Please note that if a memory card is not inserted, all operations will affect only the built-in flash memory. If the memory card is inserted, all operations will affect only the memory card but not the built-in flash memory. Note 1. Upon loading new battery, users will need to reset their Basic Settings. 2. Do not open the battery/SD card cover or remove the battery when the camera is in its ON status. Only remove the battery and SD card when the camera is not in use, or in its OFF status. 3. If you do not plan on using the camera for a long period of time, please remove the battery and SD card. 4. Battery charges through the charger. 5. Camera will draw power from DC-in when used with the AC-Adapter. 2.3. Basic Settings: Upon turning the camera ON, a "BenQ logo" will appear on the LCD display. Turn the mode dial to the DSC Setup Mode. Please proceed with the following settings: Upon turning the camera ON, a "BenQ logo" will appear on the LCD display. Language Preference Setting There are a total of nine languages to choose from to interact with this camera. English will be the default language. Please refer to DSC Setup Mode. (page 15) Date and Time Setting Please refer to the Date and Time setting under DSC Setup Mode. (page 15) Formatting the SD Card To format the internal memory, withdraw the SD Card from the camera. To format, please refer to "Erase Pictures" on page 13. 4 BenQ DC 5330 User's Manual 3. USING THE DC 5330 This section describes the five modes included in this camera. An in-depth coverage of these modes will be further described. Here are the five main functions of this camera: Camera Mode Video Mode Function Setting Record Movies Page page 6 Capture Mode 1. Resolution 2. Image Quality 3. Color Effect 4. White Balance 5. Scene 6. Metering 7. Sharpness 8. EV Adjust 9. ISO 1. Erase Picture 2. Protect Picture 3. DPOF 4. Slide Show 5. Voice Memo page 7 Playback Mode page 12 Macro Mode 1. Resolution 2. Image Quality 3. Color Effect 4. White Balance 5. Scene 6. Metering 7. Sharpness 8. EV Adjust 9. ISO 1. Date and Time 2. Auto Power Off 3. DPOF 4. Slide Show 5. Sound Effect 6. Languages 7. TV-out 8. Restoring page 14 DSC Setup Mode page 15 Note Press the display button once to delete the icons from the LCD display. To turn the LCD display simply press the display button a second time. To save your battery power, it is best to not leave your display ON for a long period of time. 5 BenQ DC 5330 User's Manual Working Mode 3.1.VideoMode Video Mode allows you to use the camera as a movie recorder, and set the self-timer for recording purpose. Video Mode Remaining Time Zoom Bar Date or Time Battery Status * The icons can be removed from the display by pressing the menu button once. 1. Turn the Mode Dial to the Video Mode 2. To start recording a movie, press the shutter button. The camera will start checking whether the memory is sufficient to record a movie. If the memory is full, a warning sign will display on the LCD, and will automatically exit the movie recording state. 3. If there are no warning messages with memory problems, the camera will start recording itself. To stop recording, press the shutter button again. self timer: To set the self timer under the video mode, press the right button once to activate the self timer. You will have ten seconds to get ready. The countdown will be displayed on the LCD and followed by a beep sound. The length is based on the capacity of your SD card and internal memory. Note Note Users can still zoom in and out while searching for a subject, but when the actual recording is being made, zooming in and out will not be possible. 6 BenQ DC 5330 User's Manual 3.2. Capture Mode Capture mode will allow you to shoot single and continuous images, set your flash and self-timer. Depending on the environment and setting, the camera's settings will work accordingly. To exit the setting menu, simply press the menu button. 3.2.1. Shooting images 1. Under Capture Mode, press the shutter button. The camera will start checking whether the memory is sufficient to store the image. If it is full, a warning "Memory Full" icon will display on the LCD. 2. Once the picture is taken, you can erase the image under instant review. user can protect image when in playback mode 3. If you decide to erase this image, press down. An erase icon will appear on the LCD, press OK to achieve this function. Basic Shooting 1. Turn the mode dial to the capture mode 2. Look into the viewfinder/LCD and try to align your subject in the crop mark. 3. When you are set, press the shutter button once. Auto-Focus Function Under Auto-Focus, the camera lens focuses automatically when the shutter release is pressed halway. To activate Auto-Focus, please follow these steps: 1. Crop mark is white in normal situation. Press half shutter to activate auto focus. Crop mark turns green when focused. If fail, crop mark is red. 2. Then, fully press the shutter button to take the picture. 7 BenQ DC 5330 User's Manual Zooming In/Out This camera has 4 x digital zoom. The zoom bar located on the left side of the LCD display, informs users of the zoom status while the zoom in or out button is pressed. The zoom lens can automatically protrude and retract. 1. Once you have aligned your subject in the LCD display, press the zoom in or out button to select your preferred distance. 2. The picture can be zoomed in up to four times the original size. Note 4 x digital zoom are all supported in PLAYBACK Mode.  White Balance Flash Capture Mode Metering Resolution ISO (100/200) Image Quality EV Icon Zoom Bar Continuous Shot Date or Time Self Timer Remaining Number Battery Status of Pictures * The icons can be removed from the display by pressing the display button once. 8 BenQ DC 5330 User's Manual 3.2.2. FLASH Setting To set the Flash, press the Five-Way Switch to the Left to select the desired Flash setting. You will have the four types of Flash settings: Flash Off, Auto Red-eye reduction, Flash Force On, and Night. Once you've set your Flash setting, proceed with your picture taking. Flash Off The Flash will not fire. Auto Red-eye reduction The Flash will fire depending on the light source. Red eye deduction will also be active when needed. (Flash will blink twice, picture will be shot when the second flash is fired.) The Flash always fire with every shot. Flash Force On Night (Slow) The camera extends the mechanical shutter action, and allow flash delay. 3.2.3. Self Timer To set the self timer under the capture mode, please press Five-Way Switch to the Right button once to activate the self timer. You will have ten seconds to get ready for your pose. The countdown number will be displayed on the LCD as well followed by a beep sound. 3.2.4. Shooting Continuously Setting Pictures can be shoot in successive orders. 1. Keep pressing the right button twice until Shooting Continuously icon appears on the LCD Display. 2. Keep pressing the shutter button to activate Shooting Continuously. Then release the shutter after the three sequences have been taken. Note Shooting Continuously function will not be available under resolution 5.5M setting. 9 BenQ DC 5330 User's Manual 3.2.5. Capture Mode Setup 1. Turn the mode dial to Capture Mode. 2. To enter/exit Capture Mode Setup, press the menu button. 3. Once you are in the Capture Mode Setup, you will be able to adjust the following settings. 4. To select each individual function settings, press the UP or DOWN arrow. Function Resolution Selection Users can select from the following resolution: VGA 1.3M 3.0M 5.5M Definition The size of the picture. The default size is 3.0 M, but users will have the option of choosing VGA 1.3 M, 3.0 M, or 5.5 M Image Quality Users can select from the following quality: Best (Default) Better Basic. The quality of the picture. The default is Best. Color Effect User can select from the following color tones: Normal (default) Sepia Black and white It is the tone that will be applied in the picture. The default is Normal. Metering Users can select from the following metering: Center Spot Matrix It calculates the best overall exposure value. The default is Center. 10 BenQ DC 5330 User's Manual White Balance Users can select the following white balance: Auto Shade Sun Tungsten Fluorescent Sharpness Users can select the following sharpness: Normal High Low It adjusts the relative brightness under different condition. The default is Auto. Enhance of edge detail. The default is Normal. EV Adjust Users can select the following EV adjust: from EV+2.0~ toEV -2.0, in EV 0.5 step increase This function allows users to control the exposure value, to either lighten or darken images the camera is trying to focus. The default is 0. Scene Users can select the following scene: Night Portrait Landscape Night Portrait Off This pre-defined settings make it even more convient for users to take pictures. Users will not need to make any further adjustment to the camera. The scenes are already predefined. It adjusts the sensitivity of the camera. The higher the number, the more sensitive it is to light. The default is Auto. ISO Users can select the following ISO setting: 100 200 Auto 11 BenQ DC 5330 User's Manual Note The Memory Capacity will be changed according to the resolution and image quality you set, please refer to below table for the relative numbers, which will be changed a little in different photo backgrounds. Resolution (based on 16 MB memory) 2720 x 2040 (5.5M) 2048 x 1536 (3.0M) 1280 x 960 (1.3M) 640 x 480 (VGA ) Image Quality (Best) 8 14 36 146 Image Quality (Better) 12 21 55 218 Image Quality (Basic) 16 28 73 291 3.3. Playback Mode This mode will allow you to replay/view your images or video. It can also protect your desired images, set DPOF, slide show and voice memo. White Balance ISO Resolution Strobe Status Image Quality EV Adjust Zoom Bar Date or Time Remaining Number of Pictures Battery Status 12 BenQ DC 5330 User's Manual Note 1. The icon information can be removed by pressing the menu button once. 2. Thumbnail can be viewed after the display button twice. 3. To turn off the LCD, press the display button three times. Displaying Thumbnails 1. Turn the Mode Dial to Playback Mode. 2. Press the display button two times to thumbnails in sets of nine. 3. Use the Five-Way Switch to change the image selection. 4. Press OK button to magnify images to standard size. 5. Press the left or right button to view other images. Display with Digital Zoom The camera has 4x digital zoom.The picture can be zoomed up to four times the original size. The five-way switch controls left, right, up, and down of the image. Press the OK button to quit Digital Zoom Display. 1. Turn the MODE DIAL to Playback Mode. 2. To enter/exit Playback Mode Setup, press the Menu button. 3. While you are in the Playback Mode menu setting, use the Five-Way Switch to select. Function Setting Protect Picture Selection Users can select the following: Protect all Uprotect current Unprotect all Protect current Definition Protection setting for your pictures against accidental erasure. Once you are set, press OK to confirm. Slide Show Users can select from: From current (picture) From first (picture) From last (picture) Pictures will be displayed in an orderly way. While you are in the Slide Show setting, press OK to start/exit slide show. Erase Pictures Users can select from: Current All Format Erasing options for your pictures. When formatting, a warning message will appear. Press the OK button to confirm. Format will permanently remove all data such as internal memory/ SD card. 13 BenQ DC 5330 User's Manual Digital Print Order Format or DPOF Users can select from: Frame Set Reset all It is a standard for printing the pictures directly from the SD card. Pictures can be printed on printers compatible with the DPOF standard. frame set --> set for one image reset all --> set for all 1. Select the picture you wish you add voice memo. 2. Press menu button. 3. Choose Voice Memo. 4. Select record 4. Press the shutter to start or end recording. Voice Memo You are allowed 20 seconds to record voice memo. Users can select from: Record Erase Play 3.4. Macro Mode Macro mode is best used for taking close-up images with franges from 15-50 cm. ISO (100/200) White Balance Resolution Metering Flash Picture Quality Macro Mode EV Icon Scene Continuous Shot Date or Time Remaining Number of Pictures Battery Status * The icons can be removed from the display by pressing the display button once. 14 BenQ DC 5330 User's Manual 3.5. Dsc Setup Mode Under this mode, you will be able to set your desired settings. There are a total of eight different settings. Sound Effect Languages Auto Power Off Date and Time TV-out Restoring DPOF Slide Show Order 1. Turn the mode dial to enter the DSC Setup Mode. 2. Select the type of setup you want to perform by pushing the left or right button. Press the UP or Down arrow to select the function setting. Function Setting Date and Time Selection Users can select to set: Time (hh:mm:ss) Date (yy/mm/dd) Definition Reset date and time when change battery. Auto Power Off Users can select the following minutes to Auto Power Off the camera. This setting automatically turns off the camera. (Prior to shutting off, the LCD will shut itself automatically) DPOF Users can select the number of copies of images they want to print, and whether turn the date and the no. of files on or off in the picture. It is a standard for printing the pictures directly from the SD card. Pictures can be printed on printers compatible with the SD card. Users can set certain pictures to DPOF. 15 BenQ DC 5330 User's Manual Slide Show Users can select the: Interval Repeat Direction Under this setting, users can set the number of seconds they want the slide show to proceed per slide, repeat the show or not, and the direction where these slides should proceed. This function allows users to turn the sound ON or OFF. Sound Effect Users can select either on or off Languages Users can select from the following languages: Deutsch English French Italian Japanese Korean Spanish Simplified Chinese Traditional Chinese There are a total of nine languages you can choose to navigate this camera. Camera will keep your language setting but users will need to reset when change battery. Press the Up or Down button to select. Press OK to confirm. TV-Out Users can select from: NTSC PAL Depending on where your location, different region requires different system for TV-out function. Please use the docking station (Optional) to set the TVOut. Press the Up or Down button to select. Press OK to confirm. To revert the setting back to the default setting. Press the OK if you want to, if not, press the "right" or "left" button to continue next setting. When restoring is completed, "done" will appear on the LCD. Restoring Reset back to default. 16 BenQ DC 5330 User's Manual 4. PC DEPENDENT FEATURES Preparations To use the PC dependent functions, you need to install your digital camera software and connect the camera to your PC. 4.1. Installing digital camera software · If your operation system is Windows 98, please setup the DC 5330 driver first, if the operation system is Windows ME/2000/XP, then it's not necessary for you to setup driver in advance. · It's recommended that you setup driver and software before connecting digital still camera to your PC for smooth installation. Normally, a software installation menu appears automatically after this installation CD is inserted into your CD-ROM drive. · Click on each item to start installing the software program of your choice. If the menu did not appear, please browse the CD and find a program file named "setup.exe" in the root directory and double-click on it. The menu will appear. If you want to know the content of this CD and install software manually, please refer to the descriptions of the CD content below. 17 BenQ DC 5330 User's Manual 4.2. The Software of this Installation CD Software 1. PhotoBase Description Arcsoft PhotoBase, for you to find and organize your media-files efficiently. You can use it to creat a slide show, a web album, or a video postcard, then sharing these media-files with your friends through internet. 2. PhotoImpression ArcSoft PhotoImpression, it is an easy-to-use photo editing and creative design program. You can edit and retouch your photos, then add special effects or place them in cards, calendars, frames and fantasy templates. PhotoImpression also includes a wide variety of printing options. 3. VideoImpression Arcsoft Video Impression, for you to edit and combine the video files. New videos can be created by existing video, animation, and image files,quickly and easily create desktop video presentations for use at home, business or on the internet. 4. PhotoPrinter Pro. Arcsoft Photo Printer this versatile printing utility lets you print out casually, it can be several different images on a single sheet of paper. It's as simple as opening your image, selecting from an assortment of templates and clicking Print. Microsoft DirectX, an all-in-one and clossplatform media tool. 5. Microsoft DirectX 6. Acrobat reader Adobe Acrobat Reader, it's a "must have" utility to read files in the popular cross-platform file format "PDF". BenQ Q-link, for your smart photo downloads, printout , edit function and share via email with others,for photos folders management and could also slide show photos on screen. 7.BenQ Q-link 18 BenQ DC 5330 User's Manual 4.3. Downloading the Image(s) Under Windows Operating System (Windows 98/98SE/2000/ME/XP) Downloading Image(s) From Removable Disk 1. Turn on the PC. 2. Switch on the camera. 3. Connect the camera to the PC with USB cable under any working mode. Please make sure the USB cable is well connected to the PC and camera. 4. When the USB cable is connected to the PC, it will create a new hard disk named Removable Disk . 5. The stored image(s) can be found in Removable Disk\300_CAMERA. 6. View the image with double-clicks. 19 BenQ DC 5330 User's Manual 5. TROUBLESHOOTING (ERROR MESSAGE TABLE) Symptoms The power won't turn on. Causes · The battery is out of power. · The AC power adapter is not well connected or damaged. Solutions · Use the battery charger to charge the battery. · Make sure the AC power is connected and it's not damaged. · Use the battery charger to charge the battery. · Switch on the Power . · Do not opened the battery/SD card cover when camera is under operating. · Connect the adapter correctly. · Keep the camera away from extreme temperatures. · Recharge the battery with battery charger. · Set the Mode Dial at Recording Mode. · Replace the battery with a new one. · Switch on the power. · If the subject is within 15 cm, select macro mode from mode dial. · Set the flash mode to Auto Flash or Fill-in Flash mode. · Reset Date/Time. The power turns off during use. · The battery is out of power. · Auto power off. · The battery/SD card cover is opened when in process. · The adapter has not been connected properly. The battery power is draining quickly. · The extemal temperature is too cold. · The battery is not used for a long time. · The camera is not set at Recording Mode. · The battery is weak. · The power has not been switched on. · You should select the correct focus range. The camera does not take pictures when the shutter button is pressed . The close-up image is blurred. The flash does not fire. · The camera flash is turned off. ·The light source is sufficient. Incorrect date/time is displayed. Camera fails to work by any button or switch. There is something wrong with the color of the captured image. The picture is too bright or too dark. The TFT LCD monitor is not clear. · White Balance is not set properly. · Removed the battery and reload again. · Set white balance to Auto mode or other suitable mode. · There is excessive or inadequate exposure. · The LCD monitor plastic cover is dirty. · Reset exposure compensation. · You should clean the LCD cover. 20 BenQ DC 5330 User's Manual The camera cannot download images to the PC. · Cable is not connected properly. · Camera is off. · There are no battery or the adapter is not well connected. · OS is not Window 98/98SE / 2000/ME/XP or PC is not equipped with USB port. · USB driver is not installed. · Check the cable connection. · Turn on the power. · Load new battery or check the AC power adapter connection. · Install Windows 98/98SE/2000/ ME/XP and USB Port. · Install USB Driver. 6. SPECIFICATIONS Image Sensor Lens 1/2.5" CCD with 3.23 Mega pixels f=35-104 mm (film equivalent) F2.8 / F4.8 Capture Mode:4x (continuous)& Play Mode:4x (continuous) Optical real image viewfinder 1.6" color TFT LCD (240 x 354 pixels) TTL Auto Focus Macro: 15cm, Normal: 0.5m-infinity Mechanical shutter and Electrical shutter 1/30~ 1/1000 sec. Mechanical shutter 1/1000 sec. Electrical shutter Center weighted TTL AE / Exposure compensation +2 EV (0.5 EV / step) 100,200 (Automatic) Auto / Shade / Sun / Tungsten / Fluorescent Auto / Fill-in flash / Red - eye reduction / Flash off Digital Zoom Viewfinder LCD Monitor Focusing Focusing Range Shutter Shutter Speed Exposure ISO Equivalent White Balance Flash 21 BenQ DC 5330 User's Manual Flash Range Self-timer Movie Clips 0.5 ~ 2.5m 10 seconds with LED indicator Size : 320x240 with sound Recording time : Manual (unlimited length) Internal memory: 16MB flash memory; External memory: support SD Card Still Image: JPEG , EXIF2.1, DCF, DPOF; Movie Clip: AVI format with wave sound Extra-Large: 2720 x 2040 (by interpolated), Large: 2048 x 1536 pixels, Medium: 1280 x 960 pixels, Small : 640 x 480 pixels Single image / AVI play / Thumbnails / Slide show Digital output connector: USB 2.0 DC power input connector: 5V Lithium-ion battery, DC adaptor (optional) 96 x 61 x 38 mm Storage File Format Image size Image Play Interface Power Source Dimensions (WxHxD) Weight 185g (without batteries and card) System Requirments FOR WINDOWS * Pentium MMX-class CPU * 64MB RAM * CD-ROM drive * 100MB free hard disk space * Available USB port * Windows XP/ME/2000/98SE/98 22 BenQ DC 5330 User's Manual 7. SERVICE INFORMATION Technical support If you encountered problems using DC 5330 and the camera driver program, please send an Email (containing detailed descriptions of the problem you came upon, the hardware and software environment of your system) to the following addresses: USA: support-sc@BenQ.com Europe: service@BenQ-eu.com Taiwan: service-tw@BenQ.com China: service_china@BenQ.com Asia and other countries: support@BenQ.com For free driver program updates, product information and news release, please visit the following web address: http://www.BenQ.com.tw/global/ 23 BenQ DC 5330 User's Manual 24