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BenQ M300 Mobile Phone User's Manual Copyright © 2004. BENQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BENQ Corporation. * This publication includes images from CorelDRAW® 9 which are protected by the copyright laws of the U.S., Canada and elsewhere. Used under license. Disclaimer BENQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BENQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BENQ Corporation to notify any person of such revision or changes. Safety Information For your safety, please read the guidelines below carefully before you use your phone: Exposure to Radio Frequency Signals Max. SAR measurement EU: GSM900: 0.621 mW/g; DCS1800: 0.259 mW/g. USA: PCS1900: 0.641 mW/g. To avoid exceeding the FCC RF exposure limits, please do not wear the phone in front of your chest. SAR compliance for body-worn operations is restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.5 cm separation between the device, including its antenna, and the user's body. Your wireless handheld portable telephone is a low power transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. European and international agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy. · International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996 · Verband Deutscher Elektringenieure (VDE) DIN- 0848 · Directives of the European Community, Directorate General V in Matters of Radio Frequency Electromagnetic Energy · National Radiological Protection Board of the United Kingdom, GS 11, 1988 · American National Standards Institute (ANSI) IEEE. C95.1- 1992 · National Council on Radiation Protection and Measurements (NCRP). Report 86 Safety Information i · Department of Health and Welfare Canada. Safety Code 6 These standards are based on extensive scientific review. For example, over 120 scientists, engineers and physicians from universities, government health agencies and industry reviewed the available body of research to develop the updated ANSI Standard. The design of your phone complies with these standards when used normally. Specific Operating Restrictions No metallic component allowed in body-worn accessories. Antenna Care Use only the supplied or approved replacement antenna. Unauthorized antennas, modifications or attachments may damage the phone and violate FCC regulations. Phone Operation Normal Position: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder. For your phone to operate most efficiently, do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at higher power level than otherwise needed. Batteries All batteries can cause property damage, injury or burns if a conductive material such as jewelry, keys or beaded chains touches exposed terminals. The material may complete electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. When battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use. ii Safety Information Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Also, if using your phone while driving, please: · Give full attention to driving--driving safety is your first responsibility. · Use hands-free operation, if available. · Pull off the road and park before making or answering a call if driving conditions so require. Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6") inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers: · Should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON. · Should not carry the phone in a breast pocket. · Should use the ear opposite the pacemaker to minimize the potential for interference. If you have any reason to suspect that the interference is taking place, turn your phone OFF immediately. Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives. Safety Information iii Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Posted Facilities Turn your phone OFF in any facility where posted notice so requires. Aircraft FCC regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a "blasting area" or in area posted "TURN OFF TWO-WAY RADIO." Obey all signs and instructions. Potentially Explosive Atmospheres Turn your phone OFF and do not remove the battery when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks, from your battery, in such areas could cause an explosion or fire resulting in bodily injury or even death. iv Safety Information Areas with a potentially explosive atmosphere are often, but not always clearly marked. They include fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Federal Communications Commission This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. this device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Safety Information v · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. European Union Directives Conformance Statement This device complies with the OJ-Directive as below: Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage Directive (73/23/EEC) And R&TTE Directive (99/05/EEC). And also complies with the standard: 3GPP TS 51.010-1 EN 301 511 EN 30360/ EN30361 ETSI EN 301 489-1/-7 EN 60950 vi Safety Information Table of Contents 1. Safety Information.......................................................... i 2. Preparing Your Phone For Use................................... 1 Inserting Your SIM Card ..................................................... 1 Installing the Battery ............................................................ 2 Installing the Back Cover ..................................................... 2 Charging the Phone.............................................................. 3 Turning the Phone On ......................................................... 4 3. Getting to Know Your Phone ..................................... 6 Your Phone at a Glance........................................................ 6 Standby Screen...................................................................... 8 Main Screen ..............................................................................8 Icons in the LCD display's Status Bar......................................9 Using the Keys in the Standby Mode ....................................12 Menu Navigation................................................................ 15 Main menu map .....................................................................21 4. Using Your Phone ..................................................... 22 Making a Phone Call .......................................................... 22 Ending a Phone Call ........................................................... 22 Answering a Phone Call ..................................................... 23 Rejecting an Incoming Call................................................ 23 Making an International Call............................................. 23 Making an Emergency Call ................................................ 24 Dialing an Extension Number ........................................... 24 Table of Contents vii Speed Dialing ...................................................................... 24 Listening to Voicemails ...................................................... 25 Phone Book......................................................................... 26 Adding Contacts to the Phone Book.....................................26 SIM Card Phone Book ...........................................................29 Finding Contacts in the Phone Book ....................................30 Last Missed, Dialed, and Received Calls............................ 32 Operations During a Call ................................................... 34 In-Call Menu ...................................................................... 35 Using the Silent Profile....................................................... 38 Camera Function................................................................ 39 Shortcuts Menu .................................................................. 42 Setting Function Shortcuts ....................................................42 Setting Phone Number Shortcuts..........................................44 Using Function and Phone Number Shortcuts ....................45 Messages Menu................................................................... 46 SMS .........................................................................................47 MMS........................................................................................54 SMS Chat ................................................................................59 Voicemail ................................................................................61 Cell Broadcast .........................................................................62 Memory Status .......................................................................63 Input Modes ....................................................................... 64 Changing the Text Input Mode.............................................64 Letter Input Mode (ABC) ......................................................65 Numeric Input Mode (123)...................................................65 Predictive Input Mode (iTap) ...............................................65 viii Table of Contents Symbol Input Mode ...............................................................67 Direct Connection to URLs ............................................... 68 5. Menus ......................................................................... 70 Phone Book......................................................................... 70 Find .........................................................................................70 Add..........................................................................................70 Edit ..........................................................................................71 Copy ........................................................................................71 Delete ......................................................................................71 Caller Group ...........................................................................71 Business Card .........................................................................72 My Number ............................................................................73 Memory Status .......................................................................73 Call Records ........................................................................ 74 Missed Calls ............................................................................74 Received Calls .........................................................................74 Dialed Calls.............................................................................74 Cleanup All .............................................................................74 Call Duration..........................................................................74 Call Cost..................................................................................75 Messages.............................................................................. 76 Games.................................................................................. 77 Games......................................................................................77 Camera ................................................................................ 80 Media Center ...................................................................... 80 Album .....................................................................................80 Image.......................................................................................81 Table of Contents ix Melody ....................................................................................82 Cleanup All .............................................................................83 Memory Status .......................................................................83 Tools.................................................................................... 84 Alarm ......................................................................................84 World Clock ...........................................................................85 Calendar..................................................................................86 Shortcuts .................................................................................87 Calculator................................................................................88 Currency Converter ...............................................................88 Stopwatch ...............................................................................89 Oper. Service....................................................................... 90 WAP Service ...........................................................................90 Settings .............................................................................. 104 Date & Time .........................................................................104 Auto Power On/Off..............................................................104 Profiles ..................................................................................105 Display ..................................................................................108 Audio.....................................................................................110 Call Settings ..........................................................................110 Network ................................................................................114 Security .................................................................................116 Power Saving Mode..............................................................118 Language ...............................................................................118 Input......................................................................................119 Restore ..................................................................................119 6. Care and Maintenance ............................................ 120 x Table of Contents 7. Troubleshooting...................................................... 121 Table of Contents xi xii Table of Contents Preparing Your Phone For Use Inserting Your SIM Card Slide the entire SIM card into the slot in the direction of arrow shown on the compartment, with the metal contacts of the SIM card facing down and the cut corner at the top left. SIM card A SIM card can be easily damaged if its metal contacts become scratched. Therefore, take special care when holding or inserting it. wish to the SIM card, you / If youfirst pressremove the stay, then push must down the SIM card out of the slot. SIM card Stay Preparing Your Phone For Use 1 Installing the Battery 1. Place the battery onto the back of the phone, with the battery's contacts facing downwards and the tab on its top edge in alignment with the holes in the battery compartment. 2. Push the battery against the top of the compartment and press it down to click it into the compartment. Do not remove the battery when the phone is on. Doing so could cause you to lose personal settings or data stored either on your SIM card or in the phone's memory. Installing the Back Cover Place the back cover onto the back of your phone and slide forward until the latch catches the cover. 2 Preparing Your Phone For Use Charging the Phone 1. Insert the charger connector into the charger socket at the bottom right of your phone. Make sure that the connector is inserted in the right direction (with the arrow sign on the top ). Charger socket Charger connector 2. Plug the charger into a power outlet. 3. Once the phone is fully charged, remove the charger from both the power outlet and the phone. approximately / · Charging requireswhile the phone4 hours. off, the LCD display · When charging is turned shows the animation. If the charging is performed while the phone is on, the LCD display shows the icon. The lines showing the battery power level will scroll until the battery is fully charged. · When the battery is out of power, the phone will play an alert sound to remind you to recharge it and then will automatically turn off. Do not remove the battery while the phone is charging. Preparing Your Phone For Use 3 Turning the Phone On 1. Long press to turn the phone on. The phone will display the welcome animation. can select welcome animation, image, or message / · You will display and set a turn on your phone, as well as the music that when you that will be played. Go to the menu: Settings Display Welcome Message. For details, please refer to page 108. comes up, you can press to stop playback. · If the welcoming music goes on too long, once the standby screen 2. Enter your PIN code. If you enter the PIN code incorrectly, press hold (Clear) to delete the incorrect numerals. Press and to delete all numerals that have been entered. After to confirm. completing entry of your PIN code, press 8 The PIN (Personal Identification Number) is a password provided by If you enter the PIN incorrectly 3 times in a row, the SIM card will lock down and no longer be usable. If this happens, you must enter the PUK (Personal Unblocking Key) for that SIM card in order to unlock it. Please contact your network operator to obtain a PUK. PIN password the menu Settings / To cancel PIN Code authentication, go tosee page 116. Security PIN Code. Please a network operator with a SIM card. You need this password in order to use the SIM card. 4 Preparing Your Phone For Use 3. When the PIN code entered has been accepted, the phone will automatically search for the designated network. This search process may take a few seconds. 4. The standby screen will be displayed, as well as network signal strength and the name of the network operator. You can now use the phone. 8 If the phone cannot detect the network, the on-screen signal strength meter will show no bars. 8 If the phone links to a network that you are not authorized to use, the signal strength meter will show a level of zero. You will only be able to make emergency calls. Preparing Your Phone For Use 5 Getting to Know Your Phone Your Phone at a Glance The figure below shows the main parts of your phone: Front view 1 Earpiece LCD display OK key Left soft key Dial/Answer key Right soft key Scroll key Power on/off key Alphanumeric keys Microphone 6 Getting to Know Your Phone Bottom and back views Hands-free headset/ Data cable jack Charger socket Wrist strap hole Mirror used to take a self portrait Camera lens Buzzer Battery Contacts Back cover Battery compartment SIM card holder To avoid exceeding the FCC RF exposure limits, please do not wear the phone in front of your chest. Getting to Know Your Phone 7 Standby Screen Main Screen Status bar Name of network operator Time and date Soft key bar Wallpaper Press to enter the Phone Book Press to enter the main menu. Press to use the camera function. 8 Getting to Know Your Phone Icons in the LCD display's Status Bar wish as wallpaper / · You can set the animation or image yougoing to use menu Media when the phone is in standby mode by to the Center Album. Alternatively, you can go to the menu Settings Display Wallpaper. See page 80 and page 108. · To set the current time and date, as well as the format in which they will be shown on standby screen, go to the menu Settings Date & Time. See page 104. · You can go to the menu Settings Profiles Personal to change the name of the profile to your own user name. When this profile is activated, your own name will appear in the standby screen on the LCD display. For details, see page 106. · For enhanced security, you can use the screen lock function. Go to the menu Settings Security Screen Lock. If the screen lock is activated, and you have not performed any tasks with the phone for a set time, the phone will automatically bring up the screen lock image. The purpose is to protect any personal data on your phone from being read by other persons. To restore the original display screen, you must enter a password that you provide for this function. For details on settings, see page 118. · After the standby screen remains idle for 10 seconds, the soft key bar, time and date, as well as all the other words currently displayed will automatically disappear, showing the full-screen wallpaper. You can also press to display/hide the status bar and words normally shown on the standby screen. Icon Function Signal strength Description Signal strength of the network. The more bars indicated, the stronger the signal. Getting to Know Your Phone 9 Icon Function