BlackBerry Wireless HandheldTM User Guide User Guide, BlackBerry 5790 Wireless HandheldTM 900 Mobitex Networks BlackBerry 5790 Wireless HandheldTM Model Number: RAM10MN Last modified: 15 July 2004 Part number: PDF-07504-001 At the time of publication, this documentation complies with handheld software version 4.0. © 2004 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, "Always On, Always Connected", the "envelope in motion" symbol, BlackBerry, and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. 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Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada 4 Contents Enterprise activation .....................................................7 Email messages ...............................................................9 PIN messages ................................................................ 15 Attachments .................................................................. 17 Synchronizing data ..................................................... 19 Backing up and restoring handheld data ........... 21 Typing ............................................................................. 23 Browser ........................................................................... 25 Downloading ................................................................ 29 Contacts ......................................................................... 31 Calendar ......................................................................... 35 Tasks ................................................................................ 39 Memos ............................................................................ 41 Alarm ............................................................................... 43 Calculator ....................................................................... 45 Date and time .............................................................. 47 Profiles ............................................................................ 49 Screen display ............................................................... 51 Language ....................................................................... 53 Power and battery ....................................................... 55 Network coverage ....................................................... 57 Security ........................................................................... 59 Service books ................................................................ 65 Storage mode ............................................................... 67 Frequently asked questions ..................................... 69 Tips ................................................................................... 91 Legal notice ................................................................... 97 Index ................................................................................ 99 5 6 Enterprise activation · · About enterprise activation Activate the handheld over the wireless network Activate the handheld over the wireless network In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate. Related topic Why are some messages already on my handheld? About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0. You can also use this feature to load or restore handheld data that was saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation. If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that your handheld has been provisioned for enterprise activation. If your handheld is provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, see the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account. Note: If your handheld has not yet been activated, or if you are upgrading the software, the Enterprise Activation icon might appear on the Home screen. Click the icon to verify the status of the activation. If the icon does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status. 7 8 Email messages · · · · · · · · · · · · · · · · · · · · Open a message Send an email message Save draft messages Add multiple contacts to a message Set the importance level Change sent messages Manage messages File messages Delete multiple messages Mark messages as opened or unopened Search for a message Use saved searches Search for a specific contact Search for a subject Save a copy of messages sent from the handheld Add an email signature Set an out of office reply Create an email filter Set folder redirection Email and PIN messages -- frequently asked questions 2. 3. 4. 5. 6. 7. 8. 9. Click Compose Email. Click [Use Once]. Click Email. Type an email address. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose Email. If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service. Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Add multiple contacts to a message To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Open a message An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Set the importance level When composing a message, click the trackwheel. Click Options. Set the Importance field to High, Normal, or Low. Save your changes. 9 Send an email message 1. In the messages list, click the trackwheel. Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Click Send. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. View filed messages To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. Note: To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder. Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Delete multiple messages Hold the Shift key and select a series of messages. Press the Delete key. To delete sent and received messages prior to and including a date, click a date. Click Delete Prior. Note: When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox. Related topic Reconcile deleted messages · · · · · Save Reply Forward Reply To All Delete To remove the original message from a reply, click the trackwheel. Click Delete Original Text. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topics Can I file messages? View filed messages 10 Mark messages as opened or unopened To change the status of a message, click the message. Click Mark Opened or Mark Unopened. To change the status of multiple unread messages to "read", click a date field. Click Mark Prior Opened. Search for a message 1. 2. In the messages list, click the trackwheel. Click Search. 3. 4. 5. 6. 7. 8. Type the search criteria. Click the trackwheel. Click Save. Add a name and a shortcut key for your search. Click the trackwheel. Click Save. Save a copy of messages sent from the handheld Set this option to save messages sent from your handheld to the Sent Items folder in your mailbox. 1. 2. 3. 4. In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Note: You c ...