User manual BLACKBERRY 5790

BlackBerry Wireless HandheldTM User Guide User Guide, BlackBerry 5790 Wireless HandheldTM 900 Mobitex Networks BlackBerry 5790 Wireless HandheldTM Model Number: RAM10MN Last modified: 15 July 2004 Part number: PDF-07504-001 At the time of publication, this documentation complies with handheld software version 4.0. © 2004 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, "Always On, Always Connected", the "envelope in motion" symbol, BlackBerry, and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. Javascript is a trademark of Sun Microsystems, Inc. in the United States and other countries. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. This document is provided "as is" and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites ("ThirdParty Information"). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada 4 Contents Enterprise activation .....................................................7 Email messages ...............................................................9 PIN messages ................................................................ 15 Attachments .................................................................. 17 Synchronizing data ..................................................... 19 Backing up and restoring handheld data ........... 21 Typing ............................................................................. 23 Browser ........................................................................... 25 Downloading ................................................................ 29 Contacts ......................................................................... 31 Calendar ......................................................................... 35 Tasks ................................................................................ 39 Memos ............................................................................ 41 Alarm ............................................................................... 43 Calculator ....................................................................... 45 Date and time .............................................................. 47 Profiles ............................................................................ 49 Screen display ............................................................... 51 Language ....................................................................... 53 Power and battery ....................................................... 55 Network coverage ....................................................... 57 Security ........................................................................... 59 Service books ................................................................ 65 Storage mode ............................................................... 67 Frequently asked questions ..................................... 69 Tips ................................................................................... 91 Legal notice ................................................................... 97 Index ................................................................................ 99 5 6 Enterprise activation · · About enterprise activation Activate the handheld over the wireless network Activate the handheld over the wireless network In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate. Related topic Why are some messages already on my handheld? About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0. You can also use this feature to load or restore handheld data that was saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation. If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that your handheld has been provisioned for enterprise activation. If your handheld is provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, see the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account. Note: If your handheld has not yet been activated, or if you are upgrading the software, the Enterprise Activation icon might appear on the Home screen. Click the icon to verify the status of the activation. If the icon does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status. 7 8 Email messages · · · · · · · · · · · · · · · · · · · · Open a message Send an email message Save draft messages Add multiple contacts to a message Set the importance level Change sent messages Manage messages File messages Delete multiple messages Mark messages as opened or unopened Search for a message Use saved searches Search for a specific contact Search for a subject Save a copy of messages sent from the handheld Add an email signature Set an out of office reply Create an email filter Set folder redirection Email and PIN messages -- frequently asked questions 2. 3. 4. 5. 6. 7. 8. 9. Click Compose Email. Click [Use Once]. Click Email. Type an email address. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose Email. If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service. Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Add multiple contacts to a message To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Open a message An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Set the importance level When composing a message, click the trackwheel. Click Options. Set the Importance field to High, Normal, or Low. Save your changes. 9 Send an email message 1. In the messages list, click the trackwheel. Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Click Send. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. View filed messages To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. Note: To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder. Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Delete multiple messages Hold the Shift key and select a series of messages. Press the Delete key. To delete sent and received messages prior to and including a date, click a date. Click Delete Prior. Note: When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox. Related topic Reconcile deleted messages · · · · · Save Reply Forward Reply To All Delete To remove the original message from a reply, click the trackwheel. Click Delete Original Text. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topics Can I file messages? View filed messages 10 Mark messages as opened or unopened To change the status of a message, click the message. Click Mark Opened or Mark Unopened. To change the status of multiple unread messages to "read", click a date field. Click Mark Prior Opened. Search for a message 1. 2. In the messages list, click the trackwheel. Click Search. 3. 4. 5. 6. 7. 8. Type the search criteria. Click the trackwheel. Click Save. Add a name and a shortcut key for your search. Click the trackwheel. Click Save. Save a copy of messages sent from the handheld Set this option to save messages sent from your handheld to the Sent Items folder in your mailbox. 1. 2. 3. 4. In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Note: You can search for messages without saving the search. After you type the criteria, click the trackwheel. Click Search. Note: Set the save copy option for each message service on your handheld. Related topic View filed messages Use saved searches 1. 2. 3. 4. 5. In the messages list click the trackwheel. Click Search. Click the trackwheel. Click Recall. Click a search. Perform one of the following actions: About email signatures Your email signature is added to your email messages after you send them. It does not appear on your handheld when you compose the email message. To add a signature to messages sent from your handheld, your handheld must be integrated with an email account using BlackBerry Enterprise Server version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software. Note: Set an email signature for each message service on your handheld. · Select Search · Edit Search · Delete Search To view the terms of your last search quickly, in the search list, click the trackwheel. Click Last. Search for a specific contact To search for all messages from a specific sender, click the message. Click Search Sender. To search for all messages sent to a specific recipient, click the message. Click Search Recipient. Add an email signature 1. 2. 3. 4. 5. In the messages options, click Email Settings. Set the Use Auto Signature field to Yes. Type a signature. Click the trackwheel. Click Save. Search for a subject To search for all messages with the same subject, click a message. Click Search Subject. 11 Related topic About email signatures If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No. Filters are applied to messages based on the order in which the filters appear. If you create multiple filters that could apply to the same message, you must decide which one to apply first by placing that filter higher in the list. To create email filters on your handheld, your handheld must be integrated with an email account using BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to create email filters. Note: Set email filters for each message service on your handheld. About out of office reply The out of office reply is automatically sent to your contacts the first time that the contact sends you an email message. To set an out of office reply from your handheld, your handheld must be integrated with an email account using BlackBerry Enterprise Server version 4.0. Alternatively, you can set an out of office reply in your mailbox. Note: Set an out of office reply for each message service on your handheld. Set an out of office reply 1. 2. 3. 4. In the messages options, click Email Settings. Set the Use Out Of Office Reply field to Yes. Type a reply. If you use an IBM Lotus Notes® mailbox, in the Until field, set the date on which the out of office reply should end. Click the trackwheel. Click Save. Create an email filter 1. 2. 3. 4. 5. 6. In the messages options, click Email Filters. Click the trackwheel. Click New. Set the filter information. Click the trackwheel. Click Save. 5. 6. Notes: To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue. To make the filter detect messages from multiple contacts, use a semi colon (;)to separate your contacts in the From or Sent to fields. Related topics About email filters Use email filters Create a filter quickly Related topic About out of office reply About email filters You create filters to specify which email messages are forwarded to your handheld and which messages remain in your mailbox. To forward messages to your handheld, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, From, and Subject fields of messages). 12 Use email filters Click a filter. Perform one of the following actions: Set folder redirection 1. 2. 3. 4. 5. 6. In the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. Select the check boxes. Click the trackwheel. Click Save. · · · · · · · Enable filter Disable filter View Edit Delete Move up Move down Notes: Make sure that you select the Inbox. If you do not select the Inbox, email messages are not forwarded from this folder. To specify all of your folders for redirection, including your Sent Items folder, select the Select All check box. All email messages sent from your mailbox also appear on your handheld. Related topics About folder redirection View filed messages How do I make changes to the folders on my handheld? Create a filter quickly In the messages list, click a message on which to base your filter. Perform one of the following actions: · · Create a filter based on the sender: Click Filter Sender. Create a filter based on the subject: Click Filter Subject. Add a title and save the filter. About folder redirection If rules within your mailbox direct new messages into different folders, you must specify which desktop email folders should forward messages to your handheld. To set folder redirection, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to specify folder redirection settings. Note: Set folder redirection for each message service on your handheld. 13 14 PIN messages · · · · · · · · · · · · · · · About PIN messages Find your PIN Open a message Send a PIN message Save draft messages Add multiple contacts to a message Change sent messages Manage messages Delete multiple messages Mark messages as opened or unopened Search for a message Use saved searches Search for a specific contact Search for a subject Email and PIN messages -- frequently asked questions Note: If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, your PIN is displayed on the Enterprise Activation screen. Send a PIN message 1. 2. 3. 4. 5. 6. 7. 8. 9. In the messages list, click the trackwheel. Click Compose PIN. Click [Use Once]. Click PIN. Type a PIN number. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN. About PIN messages A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know the PIN of another BlackBerry handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account. When your PIN message is delivered to the recipient, a "D" appears with a check mark beside the PIN message in the messages list. Find your PIN In the handheld options, click Status. 15 16 Attachments · · · · · · About address book attachments About file attachments Use address book attachments Open a file attachment Navigate attachments Attachments -- frequently asked questions To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book. To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address. Open a file attachment 1. 2. 3. 4. Place your cursor in the name of the file attachment. Click the trackwheel. Click Open Attachment. Perform one of the following actions: About address book attachments Address book attachments contain contact information for a specific user. When you add an address book attachment to your email message, recipients of your message can view and add your contact information to their handheld address books. When you open a message that contains an address book attachment, a book icon appears at the bottom of the message with the name of the attached contact. · Open an automatically generated table of contents for the file attachment: Click the Table of Contents. · Open the complete file attachment: Click Full Context. 5. Click Retrieve. About file attachments You can view certain types of file attachments on your handheld, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, and .xls files. A message that contains a file attachment appears in the messages list with a paperclip icon. Related topic Can I view file attachments on my handheld? Navigate attachments Some files contain embedded content such as tables, footnotes, text boxes, and comments. To open content that is embedded within a document or spreadsheet, click a content link. Click Retrieve. Press the Escape button to return to the main attachment content. To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel. To move to a specific cell within a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell coordinates and click the trackwheel. To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell. Use address book attachments To view an address book attachment, in an open message, click the trackwheel. Click View Attachment. 17 To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet. To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet. To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet. 18 Synchronizing data · · · · · · About email reconciliation Set wireless email reconciliation Reconcile deleted messages About PIM synchronization Set wireless PIM synchronization Synchronization -- frequently asked questions Note: Set wireless email reconciliation for each message service on your handheld. Related topic Can I reconcile email messages over the wireless network? Reconcile deleted messages To set how to reconcile deleted messages between your handheld and mailbox, in the messages options, click Email Reconciliation. Set the Delete On field. Note: Set how to reconcile deleted messages for each message service on your handheld. Related topic Delete multiple messages About email reconciliation Email reconciliation means that any message that you file or delete on your handheld is also filed or deleted in your mailbox. Likewise, any changes that you make to messages in your mailbox are reflected on your handheld. If your handheld integration option supports wireless email reconciliation, changes are automatically reconciled over the wireless network. You can also configure wireless email reconciliation options using the handheld. If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information on manual email reconciliation. Related topic Can I reconcile email messages over the wireless network? About PIM synchronization You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your handheld and in your desktop email program are identical. If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0 and wireless PIM synchronization is enabled, PIM items are synchronized over the wireless network automatically. You can turn wireless PIM synchronization on and off using the handheld. Set wireless email reconciliation In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On. 19 If your handheld is integrated with an email account using a BlackBerry Enterprise Server version 2.1 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize other PIM items using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software. Related topic Can I synchronize PIM items over the wireless network? Set wireless PIM synchronization In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. You can set wireless calendar synchronization using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Note: If you enable wireless PIM synchronization on the handheld, you cannot synchronize PIM items using the desktop software. Related topic Can I synchronize PIM items over the wireless network? 20 Backing up and restoring handheld data · · About backing up handheld data About restoring handheld data About backing up handheld data If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0, settings on your handheld that would not be saved in your desktop email program are backed up over the wireless network automatically. These settings include fonts, bookmarks, and other handheld settings. Any information that is saved as part of personal information management synchronization or wireless email reconciliation is not backed up. If you are using the BlackBerry Desktop Software with your handheld, back up your handheld data using the Backup and Restore tool. See the BlackBerry Desktop Software Online Help for more information on manual handheld data backup. About restoring handheld data If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0 and your handheld data is lost or erased, it can be restored to your handheld using enterprise activation. In the handheld options, click Enterprise Activation. Type your corporate email address and the password supplied by your system administrator. Click the trackwheel. Click Activate. If you are using the BlackBerry Desktop Software with your handheld and you have a backup of your handheld data on your computer, restore the data using the Backup and Restore tool. See the BlackBerry Desktop Software Online Help for more information on restoring handheld data manually. 21 22 Typing · · · · · · · · · Use AutoText Create an AutoText entry Change AutoText entries Cut or copy text Paste text Typing tips Enable tones when pressing keys Set the cursor speed Typing -- frequently asked questions 7. 8. 9. 6. In the Using field, set whether the entry is capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase). Set the language. Click the trackwheel. Click Save. Related topic What is the Insert Macro menu item? Change AutoText entries To view your AutoText entries, in the handheld options, click AutoText. Click an AutoText entry. Perform one of the following actions: Use AutoText AutoText automatically replaces text that you type with the appropriate AutoText entry. Use AutoText to correct spelling and to replace abbreviations with complete words. Your handheld has built-in AutoText entries that correct common mistakes. For example, AutoText changes "hte" to "the". You create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces "ttyl" with "talk to you later". To use AutoText, type an AutoText entry. Press the Space key. · · Edit Delete Cut or copy text Click the trackwheel. Click Select. Select the content. Click the trackwheel. Click Cut or Copy. Paste text Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste. Create an AutoText entry 1. 2. 3. 4. 5. In the handheld options, click AutoText. Click the trackwheel. Click New. In the Replace field, type the text to replace. In the With field, type the text to appear. Typing tips To type the alternate character on a key, press the Alt key + the key. To insert a symbol, press the Alt key + the Space key. 23 To insert an accent, hold a letter and roll the trackwheel. To turn on CAP lock, press the Alt key + the Right Shift key. To turn on NUM lock, hold the Alt key + press the Left Shift key. To turn off CAP lock or NUM lock, press the Right Shift key. Set the cursor speed In the handheld options, click Screen/Keyboard. Set the Key Rate field to Slow or Fast. Save your changes. Typing -- frequently asked questions · What is the Insert Macro menu item? What is the Insert Macro menu item? The Insert Macro menu item enables you to insert common variables, such as the current date or current time, into your AutoText entries. Enable tones when pressing keys In the handheld options, click Screen/Keyboard. Set the Key Tone field to On. Save your changes. 24 Browser · · · · · · · · · · · About the BlackBerry Browser Go to a web page Use the browser Copy a link, image, or web page address Send a link or image in an email message Save web page requests Create a bookmark Change bookmarks Clear browser caches About TLS Browser -- frequently asked questions To view the next web page in the history, click the trackwheel. Click Forward. To go to your home page, click the trackwheel. Click Home. To view a list of the last 20 web pages that you have visited, click the trackwheel. Click History. To refresh the current web page, click the trackwheel. Click Refresh. To view the address for the current web page, click the trackwheel. Click Page Address. To view the address for a link, click the link. Click Link Address. To view the address for an image, click the image. Click Image Address. To move the browser to the background to use another program, click the trackwheel. Click Hide. To close the browser, click the trackwheel. Click Close. 25 Use the browser Navigate web pages using your handheld browser the same way that you navigate using a desktop browser. To stop loading a web page, click the trackwheel. Click Stop. To follow a link, click the link. Click Get Link. To view the previous web page in the history, click the trackwheel. Click Back. About the BlackBerry Browser BlackBerry Browser is optimized for viewing WML and HTML web pages. If your handheld is integrated using BlackBerry Enterprise Server, BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information. Go to a web page In the browser, click the trackwheel. Click Go To. Type a web address. Click OK. Notes: To insert a period, press the Space key. To insert a slash mark (/), press the Shift key + the Space key. The Go To dialog box tracks the web addresses that you type. To go to a web page on the list, select the web address and click the trackwheel. Copy a link, image, or web page address On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address. Related topic Paste text Note: A saved web page displays content that was current at the time the web page was saved. To update the content on a saved page, click the trackwheel. Click Refresh. Create a bookmark Navigate to the web page that you want to bookmark. Click the trackwheel. Click Add Bookmark. Send a link or image in an email message 1. 2. 3. 4. 5. 6. On a web page, click a link or image. Click Link Address or Image Address. Click Send Address. Click a contact. Click Email . Send your message. Change bookmarks In the bookmarks list, click a bookmark. Perform one of the following actions: · · Edit Bookmark Delete Bookmark Related topic Organize bookmarks into folders Note: To send a web page address in an email message, on the web page, click the trackwheel. Click Send Address. Click a contact. Click Email . Send your message. Organize bookmarks into folders In the bookmarks list, click a folder. Perform one of the following actions: · Add a folder: Click Add Subfolder. Open a bookmark folder with subfolders: Click Expand. Close a bookmark folder with subfolders: Click Collapse. Rename a folder: Click the trackwheel. Click Rename Folder. Save web page requests While a web page is loading, you can save the web page request in the messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request. You can also save a web page that has finished loading to the messages list. Saving a fully loaded web page enables you to open the text on the web page at any time. On the web page, click the trackwheel. Click Save Page. · · · To move a bookmark into a folder, click a bookmark. Click Move Bookmark. Roll the trackwheel to the new location. Click the trackwheel. 26 Clear browser caches In the browser options, click Cache Operations. Click the trackwheel. Click the button for the type of cache that you want to clear. About TLS Transport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser. If you are using the BlackBerry Desktop Software, you can load TLS using the Application Loader tool. See the BlackBerry Desktop Software Online Help or contact your system administrator for more information on loading optional programs. 27 28 Downloading · · · · · Download an application Manage applications Prevent third-party applications from transmitting data Enable browser push Downloading -- frequently asked questions Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or email messages), or other types of information. When you receive a notification, an icon appears in the messages list. Depending on how you configure browser push, other notifications might also appear. Notes: If you set the browser push notification to Auto, a dialog box might also appear, if specified by the sender. If you set the browser push notification to Prompt, a dialog box always appears. If you set the browser push notification to Reject, you receive no additional notification. Download an application On a web page, click the link for the application. Click Get Link. Click Download. Click OK. Related topics Why did a new program appear on my handheld? Legal notice Manage applications To view a list of applications, in the handheld options, click Applications. Enable browser push 1. 2. 3. 4. 5. In the handheld options, click Browser Push. Select one or more of the check boxes. Set the options for the types of browser push notification. Click the trackwheel. Click Save. To view details for a third-party application, click the application. Click Properties. To delete a third-party application, click the application. Click Delete. Related topic Legal notice About browser push Browser push enables you to receive content from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news. You can enable browser push for the BlackBerry Browser, and set which hosts provide this information to you. Related topic About browser push Downloading -- frequently asked questions · · Why can't I load a new program onto my handheld? Why did a new program appear on my handheld? 29 · What software version do I have on my handheld? Why can't I load a new program onto my handheld? Verify that your handheld radio is turned on and that you are in a sufficient wireless coverage area. See the printed documentation that accompanied your handheld for more information on wireless coverage levels. Your handheld must also have sufficient available memory to load a program. If the program still does not load and your handheld is integrated with an email account using BlackBerry Enterprise Server, certain programs might not be available to you. Contact your system administrator for more information. Why did a new program appear on my handheld? If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0, your system administrator can provision selected programs over the wireless network. Contact your system administrator for more information. 30 Contacts · · · · · · · · · · · Add a contact Manage contacts Create a mailing list Manage mailing lists Manage contacts in mailing lists Create a category Apply categories to contacts View contacts by category Delete categories Add contacts from your company address book Contacts -- frequently asked questions 3. 4. 5. 6. 7. 8. 9. Type a name for the mailing list. Click the trackwheel. Click Add Member. Click a contact. Click Continue. Click the trackwheel. Click Save Group. Manage mailing lists To manage mailing lists, click a mailing list. Perform one of the following actions: · · · View Group Edit Group Delete Group Add a contact In the address book, click the trackwheel. Click New Address. Type the contact information. Note: To add a contact from a message, memo, or web page, click the contact information. Click Add to Address Book. Type any additional information. Click the trackwheel. Click Save. Note: When you delete a group, your contacts remain in the address book. Manage contacts in mailing lists To manage contacts in a mailing list, click a contact. Perform one of the following actions: Manage contacts Click a contact. Perform one of the following actions: · · · · View Member Change Member Delete Member Add Member · · · View Edit Delete Note: When you delete members from a group or delete a group, the contact information for each member of that group remains in the address book. Create a mailing list 1. 2. In the address book, click the trackwheel. Click New Group. 31 About categories You create categories in which to group your contacts. You can also narrow the contacts that display in the address book based on categories. More than one category can apply to a contact. Category names are not case sensitive. Categories are shared between the address book, the task list, and the memos list, so if you make changes in the address book, the changes are also made in the memos and task lists. Delete categories In the address book, click the trackwheel. Click Filter. Click a category. Click Delete. The category is deleted, but any contacts to which the category applied remain in the address book. About remote address book search To find and add contacts from your company address book, your handheld must be integrated with an email account using BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange, or BlackBerry Enterprise Server version 2.2 or later for IBM Lotus Domino. Contact your system administrator for more informationr. Create a category 1. 2. 3. 4. 5. 6. In the address book, click the trackwheel. Click Filter. Click the trackwheel. Click New. Type a name for the category. Click the trackwheel. Add contacts from your company address book 1. 2. 3. 4. 5. 6. 7. 8. In the address book, click the trackwheel. Click Lookup. Type the name of the contact. Click the trackwheel. After the search is complete, click the trackwheel. Click View Lookup. Click a contact. Click Add. Related topic About categories Apply categories to contacts When creating or editing a contact, click the trackwheel. Click Categories. To apply a category to the contact, press the Space key. Save your changes. Notes: You can also type part of the contact name to widen the search results. To add all the contacts found during the search, click Add All. Related topics About remote address book search Manage remote address book search results View contacts by category To view all contacts in a category, in the address book, click the trackwheel. Click Filter. Select a category. Press the Space key. Note: To remove a specific category from the filter, clear the check box beside the category. 32 Manage remote address book search results To view information for a contact, in the search results, click a contact. Click View. To delete a contact from the search results, click the trackwheel. Click Delete. To delete the search results, click the trackwheel. Click Delete Lookup. 33 34 Calendar · · · · · · · · · · About the calendar Change the calendar view Use the calendar Schedule an appointment Schedule an appointment quickly Schedule a meeting Manage appointments and meetings Respond to meeting invitations Change meeting participants Calendar -- frequently asked questions To move forward or back by a time period, click the trackwheel. Click Prev or Next. Schedule an appointment 1. 2. 3. 4. 5. 6. In the calendar, click the trackwheel. Click New. Type the appointment details. Set whether the appointment should recur, and how frequently. Click the trackwheel. Click Save. About the calendar Use the handheld calendar to view your appointments and meetings in one of four views. Day, Week, and Month views display all of your appointments for the selected time period, while Agenda view displays all of your scheduled appointments in a list. Notes: If your appointment recurs, perform the following actions: Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3. Select the Relative Date check box for the appointment to recur on a relative date. For example, set an appointment to recur on the last Friday of each month, or on the 28th of each month. In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Enter key. Related topics Change the default reminder time for appointments and meetings About power off and reminders Change the calendar view To change to another calendar view (Day, Week, Month, or Agenda), click the trackwheel. Click a view. To change the default view when you open the calendar, click Options. Set the Initial View field. Use the calendar To go to a specific date, click the trackwheel. Click Go to Date. Set the date. To go to the current date, click the trackwheel. Click Today. 35 Schedule an appointment quickly 1. 2. 3. 4. 5. In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment. Type a location in parentheses (). To change the start and end times, hold the Right Shift key and roll the trackwheel. Click the trackwheel. Notes: If your meeting recurs, perform the following actions: · Set the Every field to change the frequency of the meeting. For example, to set a meeting to recur every three days, set the Every field to 3. Select the Relative Date check box for the meeting to recur on a relative date. For example, set a meeting to recur on the last Friday of each month or on the 28th of each month. In the Days field, set the days on which the weekly meeting should recur. To select a day, press the Enter key. · Related topics Change the default reminder time for appointments and meetings About power off and reminders · Change the default reminder time for appointments and meetings In the calendar options, set the Default Reminder field. The default is 15 minutes. Related topic About power off and reminders Related topics Change the default reminder time for appointments and meetings About power off and reminders Manage appointments and meetings To view your list of appointments in Month view, click a day. Click View Appts. To view or change the appointment or meeting details, click the appointment or meeting. Click Open. If you change a meeting, a prompt alerts you to notify the meeting invitees. To delete an appointment or meeting, click the appointment or meeting. Click Delete. If you delete a meeting, a prompt alerts you to notify the meeting invitees. Schedule a meeting 1. 2. 3. 4. 5. 6. 7. 8. 9. In the calendar, click the trackwheel. Click New. Type the meeting details. Set whether the meeting should recur. Click the trackwheel. Click Invite Attendee. Click a contact. Click Invite. Click the trackwheel. Respond to meeting invitations In an open meeting invitation, click the trackwheel. Perform one of the following actions: 10. Click Save. · · Accept or Accept with comments Tentative or Tentative with comments 36 · Decline or Decline with comments To check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar. Note: If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar. Change meeting participants Open the meeting. In an Accepted or Declined field, click a contact. Perform one of the following actions: · · · Invite Attendee Change Attendee Remove Attendee 37 38 Tasks · · · · · · · · Create a task Use tasks Change the status of a task Create a category Apply categories to tasks View tasks by category Delete categories Tasks -- frequently asked questions Use tasks Click a task. Perform one of the following actions: · · · · · Open Mark Completed Mark In Progress Delete Delete Completed Change the status of a task To change a task to "Completed", click the task. Click Mark Completed. To change the status of a task to "Waiting" or "Deferred", edit the Status field. To change a "Completed" task to an "In-Progress" task, click the task. Click Mark In Progress. Create a task 1. 2. 3. 4. 5. 6. 7. In the task list, click the trackwheel. Click New. Type the task details. Set a due date for the task. Set whether the task should recur. Click the trackwheel. Click Save. About categories You create categories in which to group your tasks. You can also narrow the tasks displayed in the task list based on categories. Category names are not case sensitive. More than one category can apply to a task. If you use Lotus Notes as your desktop email program, you can apply more than one category to a task on your handheld, but only one category will synchronize with the task in your desktop email program. Categories are shared between the address book, the task list, and the memos list, so if you make category changes in the task list, the changes are also made in the address book and the memos list. Note: If your task recurs, perform the following actions: · Set the Every field to change the frequency of the task. For example, to set a task to recur every three days, set the Every field to 3. Select the Relative Date check box for the task to recur on a relative date. For example, set a task to recur on the last Friday of each month or on the 28th of each month. In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key. · · Create a category 1. 2. In the task list, click the trackwheel. Click Filter. 39 3. 4. 5. 6. Click the trackwheel. Click New. Type a name for the category. Click the trackwheel. Related topic About categories Apply categories to tasks When creating or editing a task, click the trackwheel. Click Categories. To apply a category to the task, press the Space key. Save your changes. View tasks by category To view all tasks within a category, in the task list, click the trackwheel. Click Filter. Select a category. Press the Space key. Note: To remove a specific category from the filter, clear the check box beside that category. Delete categories In the task list, click the trackwheel. Click Filter. Click a category. Click Delete. The category is deleted, but any tasks to which the category applied remain in the tasks list. Tasks -- frequently asked questions · Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? Can I change how my contacts, tasks, or memos display? Can I clear all the categories that apply to a contact, task, or memo? How do I know how many contacts, calendar entries, tasks, or memos I have saved? · · · 40 Memos · · · · · · · Write a memo Use memos Create a category Apply categories to memos View memos by category Delete categories Memos -- frequently asked questions 2. 3. 4. 5. 6. Click Filter. Click the trackwheel. Click New. Type a name for the category. Click the trackwheel. Related topic About categories Write a memo In the memos list, click the trackwheel. Click New. Type a title. Type the body of the memo. Apply categories to memos When creating or editing a memo, click the trackwheel. Click Categories. To apply a category to the memo, press the Space key. Save your changes. Use memos Click a memo. Perform one of the following actions: View memos by category To view all memos within a category, in the memos list, click the trackwheel. Click Filter. Select a category. Press the Space key. Note: To remove a specific category from the filter, clear the check box beside that category. · · · View Edit Delete About categories You create categories in which to group your memos. You can also narrow the memos displayed in the memos list based on categories. Category names are not case sensitive. More than one category can apply to a memo. Categories are shared between the address book, the task list, and the memos list, so if you make category changes in the memos list, the changes are also made in the address book and the task list. Delete categories In the memos list, click the trackwheel. Click Filter. Click a category. Click Delete. The category is deleted, but any memos to which the category applied remain in the memos list. Memos -- frequently asked questions · Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos? Can I change how my contacts, tasks, or memos display? 41 Create a category 1. In the memos list, click the trackwheel. · · · Can I clear all the categories that apply to a contact, task, or memo? How do I know how many contacts, calendar entries, tasks, or memos I have saved? 42 Alarm · · · · · Set the alarm Set alarm notification Silence the alarm Turn off the alarm Alarm -- frequently asked questions Alarm -- frequently asked questions · · · Why didn't my alarm notify me on a Saturday or Sunday? What is the escalating volume level? Can I set a snooze feature for my alarm? Set the alarm 1. 2. 3. 4. 5. 6. In the alarm, set the Daily Alarm field to On. Set the time when the alarm should sound. Set whether to snooze the alarm and the length of the snooze. Set the type of notification for the alarm. Click the trackwheel. Click Save. Why didn't my alarm notify me on a Saturday or Sunday? In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not sound on Saturdays or Sundays. Can I set a snooze feature for my alarm? Yes. In the alarm, change the Snooze field from Off to a number. When the alarm sounds, press any key to snooze the alarm for the specified amount of time. When you set the alarm, a bell icon appears beside the date in the handheld status section of the screen. Related topic About power off and reminders Set alarm notification In the profiles list, customize the notification, including the tune, the volume level, and the number of times that the tune plays. Silence the alarm Press any key. If snooze is enabled, in the Daily Alarm dialog box, click Snooze. Turn off the alarm In the alarm, set the Daily Alarm field to Off. 43 44 Calculator · · Use the calculator memory Convert measurements Use the calculator memory To store a number in the memory, type a number. Click M+. To recall the memory, click MR. To delete the memory, click MC. To replace the memory, type a number. Click MS. Convert measurements In the calculator, type a number. Click Menu. To convert the number from imperial to metric, click To Metric. To convert the number from metric to imperial, click From Metric. Click a conversion type. 45 46 Date and time · Set the date and time Set the date and time In the handheld options, click Date/Time. Set the date and time. Save your changes. Note: To set the date and time in the alarm, click the trackwheel. Click Change Date/Time. 47 48 Profiles · · · · · · · · Set profiles Create a notification profile Manage notification profiles Manage downloaded ring tones Silence your handheld Set the alarm Set alarm notification What is the escalating volume level? 7. 8. 9. 6. Set how you want to receive notification for that item. Click the trackwheel. Click Save. Click the trackwheel. 10. Click Save. Manage notification profiles Click a profile. Perform one of the following actions: Set profiles Notification profiles alert you of appointment and task reminders, incoming messages, and new browser content. Create a profile that specifies which sounds to use, whether to notify you when the handheld is in or out of the holster, and what volume level to use. You can set different sounds for each type of item. The handheld has four preset notification profiles: Quiet, Loud, Discreet, and Default. You can edit these default profiles, but you cannot delete them. In the profiles list, click a notification profile. Click Enable. Note: To change the current notification profile quickly, select a profile. Press the Space key. · · Edit Delete Manage downloaded ring tones In the profiles list, click a profile. Click Show Tunes. Click a ring tone. Perform one of the following actions: · · Listen to the ring tone Delete the ring tone Silence your handheld In the profiles list, select Quiet. Click the trackwheel. Click Enable. To receive only vibrate notification, in the profiles list, select Discreet. Click Enable. To turn notification back on, in the profiles list, select a different profile. Press the Space key. Related topic Silence the alarm Create a notification profile 1. 2. 3. 4. 5. In the profiles list, click the trackwheel. Click New. Type a name for the profile. Click an item. Click Edit. 49 What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level. 50