User manual BLACKBERRY 7100 SERIES

BlackBerry® 7100 Series User Guide User Guide, BlackBerry® 7100 Series Model Number: RAQ4xGW Last modified: 23 August 2004 Part number: PDF-07784-001 rev.002 At the time of publication, this documentation complies with handheld software version 3.8. © 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. 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Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Contents Phone .................................................................................5 Email messages ............................................................ 13 PIN messages ................................................................ 15 SMS messages .............................................................. 17 Search .............................................................................. 19 Attachments .................................................................. 21 Synchronizing data ..................................................... 23 Backing up and restoring handheld data ........... 25 Typing ............................................................................. 27 Browser ........................................................................... 31 Downloading ................................................................ 35 Contacts ......................................................................... 37 Calendar ......................................................................... 41 Tasks ................................................................................ 45 Memos ............................................................................ 47 Alarm ............................................................................... 49 Calculator ....................................................................... 51 Bluetooth® .................................................................... 53 Date and time .............................................................. 55 Profiles ............................................................................ 57 Screen display ............................................................... 59 Language ....................................................................... 61 Power and battery ....................................................... 63 Network coverage ....................................................... 65 SIM card ......................................................................... 69 Security ........................................................................... 71 BrickBreaker .................................................................. 77 Service books ................................................................ 79 3 Frequently asked questions ..................................... 81 Phone -- frequently asked questions .................... 83 Email and PIN messages -- frequently asked questions ................................................................................. 87 SMS messages -- frequently asked questions .... 91 ........Attachments -- frequently asked questions 93 Synchronization -- frequently asked questions . 97 Browser -- frequently asked questions ................. 99 Contacts -- frequently asked questions .............103 Calendar -- frequently asked questions .............105 Bluetooth® -- frequently asked questions ........107 Security -- frequently asked questions ...............109 Tips .................................................................................111 Legal notice .................................................................117 Index ..............................................................................119 4 Phone · · · · · · · · · · · · · · · · · · · · · · · · · · · Find your phone number Make a call Make an emergency call Use speed dial Check your voice mail Answer a call Mute a call or place a call on hold Adjust the phone volume Turn the speaker on and off Phone features Dial using letters Make a conference call Assign a speed dial number Change speed dial assignments Log calls Use call logs Block calls Forward calls Set call waiting Set default country and area codes Set corporate extension dialing Set voice mail options Set the TTY option Set the default call volume Use fixed dialing Reset call timers Phone -- frequently asked questions Find your phone number In the phone, the My Number field displays your phone number. Make a call 1. 2. 3. On the Home screen, type a phone number. Press the Send key. To end the call, press the End key. Notes: Press the Send key on any screen to open the phone. Select a contact, call log, or phone number link on any screen and press the Send key to make a call. Related topics · · Add a pause or wait Can I use the phone when the handheld or keyboard is locked? Make an emergency call You can make an emergency call even if the SIM card is not inserted or the radio is off. Perform one of the following actions: Unlocked keyboard or handheld: In the phone, type the emergency number. Press the Send key. Locked keyboard or handheld: Click the trackwheel. Click Emergency Call. Click Yes. · · Use speed dial In the phone, press and hold the number key that is assigned to the contact or phone number. 5 Note: You can also use speed dial to make a phone call on the Home screen or in the messages list. To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume. Check your voice mail In the phone, click the trackwheel. Click Call Voicemail. Adjust the phone volume During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume. Answer a call To answer a call, click Answer. If you do not want to answer the call, click Ignore. If you are already connected to a call and receive another call, perform one of the following actions: Turn the speaker on and off To turn the speaker on, during a call, click the trackwheel. Click Activate Speakerphone. To turn off the speaker, click the trackwheel. Click Activate Handset. Warning: Do not hold the handheld near your ear while using the speaker. Hearing damage can occur. For more information on using the speaker safely, refer to the BlackBerry Safety Information Booklet. Related topic · · Click Answer - Drop Current to end your current call and answer the incoming call. Click Answer - Hold Current to place the current call on hold and answer the incoming call. Click Answer - Drop All to end all current calls and answer the incoming call during a conference call. · To end the call, press the End key. Note: You can also press the Send key to answer a call. If you are already connected to a call and receive another call, press the Send key to place the current call on hold and answer the incoming call Related topic · Use Bluetooth® wireless technology during a call Phone features During a call, your handheld has all the functions that are available to a regular phone, such as hold and mute. To alternate between two connected calls, click the trackwheel. Click Swap. To use other applications during a call, click the trackwheel. Click Home Screen. · Can I use the phone when the handheld or keyboard is locked? Mute a call or place a call on hold To mute a call, click the trackwheel. Click Mute. To turn mute off, click the trackwheel. Click Turn Mute Off. Dial using letters To type letters in phone numbers, use the multitap input method. Hold the Alt key. Press the key once to type the first letter on the key, or press the key twice to type the second letter on the key. 6 Note: When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad. Assign speed dial to a contact in your address book 1. 2. 3. 4. 5. 6. 7. 8. In the phone, click the trackwheel. Click View Speed Dial List. Select an unassigned number. Click the trackwheel. Click New Speed Dial. Select a contact. Click the trackwheel. Click Add Speed Dial To . Make a conference call 1. 2. 3. 4. 5. During a call, press the Send key. Type a phone number or select a contact. Press the Send key. During the second call, click the trackwheel. Click Join. Note: When adding more than two numbers to a conference call, place the conference call on hold before calling the next phone number or contact. Related topic Change speed dial assignments In the phone, click the trackwheel. Click View Speed Dial List. Select a contact or phone number. Click the trackwheel. Perform one of the following actions: · Manage contacts during a conference call · Manage contacts during a conference call To speak privately with one contact, click the trackwheel. Click Split Call. To disconnect one contact from the conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel. To disconnect from a conference call while leaving the other parties connected, click the trackwheel. Click Transfer. Change the contact assigned to a speed dial number: Click the contact. Click Edit. Click a new contact. Click Speed Dial . Assign the contact to a different speed dial number: Click the contact. Click Move. Click a different speed dial number. Remove a contact from the speed dial list: Click the contact. Click Delete. · · Log calls Call logs appear when you open the phone. Missed call logs also appear in the messages list. To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key. If you do not want any call logs to appear in the messages list, select None. Press the Space key. Assign a speed dial number In the phone, select a contact or phone number. Press and hold any unassigned number key. Click OK. Related topic · Assign speed dial to a contact in your address book 7 Related topic 9. Click the trackwheel. · Can I set the phone to display frequently called numbers? Related topic · Can I block calls? Use call logs In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions: Forward calls 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone options, click Call Forwarding. Select the type of calls that you want to forward. Press the Space key. Select Do Not Forward or the current forwarding phone number. Click the trackwheel. Click Change Number. Select a forwarding phone number from the list. Click the trackwheel. Click Save. · · · Add Notes Edit Notes Forward To delete notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field. Block calls 1. 2. 3. 4. 5. In the phone options, click Call Barring. Click the trackwheel. Click Enable. Click the trackwheel. Click Save. Note: Before enabling call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for the call forwarding profiles might already be specified. You might not be able to change them or add new ones. For more information, contact your service provider. Related topics Related topics · · Change the call block password Can I block calls? Change the call block password 1. 2. 3. 4. 5. 6. 7. 8. 8 In the phone options, click Call Barring. Click the trackwheel. Click Change Password. Type your current password. Click the trackwheel. Type your new password. Click the trackwheel. Type your new password again. · · · · Can I use call forwarding? Add a call forwarding phone number Delete call forwarding phone numbers How do I edit the phone number to which my calls are forwarded? Add a call forwarding phone number 1. 2. 3. 4. 5. 6. 7. In a call forwarding profile, click Do Not Forward. Click Edit Numbers. Click the trackwheel. Click New Number. Type the phone number and click the trackwheel. Click the trackwheel. Click Close. About smart dialing You can specify default country and area codes so that any numbers specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly. If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the X key and type the extension number. Set default country and area codes 1. 2. 3. In the phone options, click Smart Dialing. Set the Country Code and Area Code fields. In the National Number Length field, set the default length for phone numbers in your country. Click the trackwheel. Click Save. Related topic · How do I edit the phone number to which my calls are forwarded? Delete call forwarding phone numbers 1. In a call forwarding profile, click the phone number to which your calls are currently being forwarded. Click Edit Numbers. Click the phone number that you want to delete from the list. Click Delete. 4. 5. Note: When calculating the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. Related topic 2. 3. 4. Related topic · How do I edit the phone number to which my calls are forwarded? · About smart dialing Set corporate extension dialing 1. 2. 3. 4. 5. 6. In the phone options, click Smart Dialing. In the Number field, type the main phone number for the corporation. Set how long the handheld waits before dialing extensions. Set the default length for extensions. Click the trackwheel. Click Save. 9 Set call waiting 1. 2. 3. 4. In the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel. Click Save. Related topic · Can I use call waiting? Related topic · Can I use a TTY device with my handheld? · About smart dialing About default call volume You can specify a default volume level for any call, regardless of whether you adjusted the volume during a previous call. Set voice mail options 1. 2. In the phone options, click Voicemail. Type a voice mail access number and any additional numbers, such as a password or extension. Click the trackwheel. Click Save. Set the default call volume 1. 2. 3. 4. In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click Save. 3. 4. Notes: If your SIM card is provisioned for voice mail, the voice mail access number might already be completed. For more information on voice mail for your SIM card, contact your service provider If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system. Related topic · About default call volume About fixed dialing If you enable fixed dialing number (FDN) mode, your handheld only makes calls to contacts on your FDN list. Notes: Your handheld can dial emergency numbers in FDN mode, even if the numbers are not in the FDN list. If your service provider plan includes SMS, you can also send SMS messages to contacts on your FDN list. About TTY You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your handheld to a TTY device, calls that you receive on your handheld are converted to text. Note: The TTY option is only available with certain BlackBerry Wireless Handhelds. Use fixed dialing 1. 2. 3. 4. 5. In the phone options, click FDN Phone List. Click the trackwheel. Click Enable FDN mode. Type the PIN2 code provided by your service provider. Click the trackwheel. Set the TTY option 1. 2. 3. 4. In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save. Related topics · 10 About TTY Related topics · · · · About fixed dialing Add a contact to the FDN list Change fixed dialing entries Can I use FDN mode on my handheld? Add a contact to the FDN list 1. 2. 3. 4. 5. 6. 7. 8. In the phone options, click FDN Phone List. Click the trackwheel. Click New. Type the PIN2 code provided by your service provider. Click the trackwheel. Type a name and a phone number. Click the trackwheel. Click Save. Related topic · Can I use FDN mode on my handheld? Change fixed dialing entries On the FDN list, click a contact. Perform one of the following actions: · · Edit Delete Reset call timers 1. 2. 3. 4. 5. 6. In the phone, click the trackwheel. Click Status. Click Last Call or Total Calls. Click Clear Timer. Click the trackwheel. Click Save. 11 12 Email messages · · · · · · · · · · · · · · Open a message Send an email message Save draft messages Add contacts to a message Set the importance level Change sent messages Manage messages File messages View filed messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Email and PIN messages -- frequently asked questions 9. Click the trackwheel. 10. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose Email. If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service. Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Add contacts to a message To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Open a message An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Set the importance level When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes. Send an email message 1. 2. 3. 4. 5. 6. 7. 8. In the messages list, click the trackwheel. Click Compose Email. Click [Use Once]. Click Email. Type an email address. Click the trackwheel. Click Continue. Type a message. Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. 13 To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. Delete multiple messages at one time To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key. To delete sent and received messages prior to and including a date, click a date. Click Delete Prior. Note: When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox. Related topic Manage messages Open a message. Click the trackwheel. Perform one of the following actions: · · · · · Save Reply Forward Reply To All Delete To delete the original message from a reply, click the trackwheel. Click Delete Original Text. · Reconcile deleted messages File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topics Mark a message as opened or unopened To change the status of a message, click a message. Click Mark Opened or Mark Unopened. To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened. · · Can I file messages? View filed messages View filed messages To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. 14 PIN messages · · · · · · · · · · · · · About PIN messages Find your PIN Open a message Send a PIN message Save draft messages Add contacts to a message Change sent messages Manage messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Email and PIN messages -- frequently asked questions 3. 4. 5. 6. 7. 8. 9. Click [Use Once]. Click PIN. Type a PIN number. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN. About PIN messages A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know the PIN of another BlackBerry handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account. When your PIN message is delivered to the recipient, a D appears with a check mark in the messages list. Find your PIN In the handheld options, click Status. Send a PIN message 1. 2. In the messages list, click the trackwheel. Click Compose PIN. 15 16 SMS messages · · · · · · · · · · · · · · · · About SMS messages Find your SMS number Type an SMS number Open an SMS message Send an SMS message Save draft messages Manage messages Resend an SMS message Enable cell broadcast messages Manage cell broadcast channels Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Leave SMS messages on the SIM card SMS messages -- frequently asked questions Type an SMS number When you type an SMS-compatible number, include the country code and the area code. Note: In the phone, set your smart-dialing options to avoid typing the country code and area code. Related topic · About smart dialing Open an SMS message An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope. Send an SMS message 1. 2. 3. 4. 5. 6. 7. 8. 9. In the messages list, click the trackwheel. Click Compose SMS. Click [Use Once]. Click SMS. Type the SMS-compatible phone number. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. About SMS messages With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for SMS. You can send SMS messages to contacts who have SMS-compatible phone numbers. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS. Find your SMS number In the phone, the My Number field displays your phone number. If your handheld is enabled for SMS, this number is also your SMS number. 17 Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Manage cell broadcast channels The cell broadcast channels that you subscribe to determine the kind of information messages that you receive. In the handheld options, click SMS. Select a channel from the list. Click the trackwheel. Perform one of the following actions: · · · · Save Reply Forward Delete · · · · To receive messages from a new channel, click Add Channel. To specify a preferred name for the selected channel, click Set Nickname. To stop receiving messages from the selected channel, click Disable. To remove the selected channel, click Delete Channel. To remove the history from an SMS message, when replying, click the trackwheel. Click Remove History. Resend an SMS message To resend your SMS message to the same contact, open the message. Click the trackwheel. Click Resend. Note: To specify the languages in which you would like to receive cell broadcast messages, scroll down the list and select a cell broadcast language. Click the trackwheel. Click Enable or Disable. Related topic About cell broadcast messages If your service provider supports cell broadcasting, and provides you with access to a cell broadcasting channel, you can receive information messages from the wireless network. These SMS messages can communicate information about weather, sports, traffic, or other news directly to your handheld. For more information on cell broadcasting, contact your service provider. · About cell broadcast messages Enable cell broadcast messages To enable cell broadcasting, in the handheld options, click SMS. Set the Cell Broadcasting Service field to On. Related topic · About cell broadcast messages 18 Search · · · About search Search the messages list Search the handheld · · Search for a specific contact Search for a subject Use saved searches To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall. Click a search. Perform one of the following actions: About search You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject. You can also search the handheld to find content across all programs. With the global search, files which appear in the search results can be used just as they would in the original program. For example, you can manage email messages in your search results the same way that you would in the messages list. · · · View Edit Delete To view the terms of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search the messages list 1. 2. 3. 4. 5. 6. 7. 8. In the messages list, click the trackwheel. Click Search. Set the search criteria. Click the trackwheel. Click Save. Add a name and a shortcut key for your search. Click the trackwheel. Click Save. Search for a specific contact To search for all messages from a specific sender, click the message. Click Search Sender. To search for all messages to a specific recipient, click the message. Click Search Recipient. Search for a subject To search for all messages with the same subject, click a message. Click Search Subject. Search the handheld 1. 2. In the search program, type text in the Text field to search the records on your handheld. In the Name field, type text to search using the names of contacts in your address book, calendar, or messages list. Select the check boxes for the programs to search. Click Search. 19 Note: You can search without saving the details for the search. After you set the criteria, click the trackwheel. Click Search. Related topics 3. 4. · Use saved searches Notes: If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful. File attachments are not searched when you search across the handheld programs. To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topic · How do I search for text within a file attachment? 20