User manual BLACKBERRY 7100I

BlackBerry 7100i Version 4.1 User Guide BlackBerry® 7100i Model Number: RAW20IN Last modified: 15 August 2005 Part number: SWD_X_HH(EN)-068.000 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, "Always On, Always Connected", the "envelope in motion" symbol, and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all. 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RIM makes no representation, warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Enterprise activation ............................................................................................................................................... 9 Phone.........................................................................................................................................................................11 Email messages .....................................................................................................................................................19 PIN messages ..........................................................................................................................................................25 SMS messages.........................................................................................................................................................27 MMS messages .......................................................................................................................................................29 Search........................................................................................................................................................................33 Attachments ............................................................................................................................................................35 Synchronizing data ................................................................................................................................................39 Backing up and restoring device data..............................................................................................................41 Typing........................................................................................................................................................................43 Walkie-Talkie ...........................................................................................................................................................47 Browser .....................................................................................................................................................................49 Downloading ...........................................................................................................................................................53 Contacts....................................................................................................................................................................55 Calendar ...................................................................................................................................................................59 Tasks..........................................................................................................................................................................63 Memos.......................................................................................................................................................................65 Alarm.........................................................................................................................................................................67 Calculator.................................................................................................................................................................69 Bluetooth..................................................................................................................................................................71 Date and time .........................................................................................................................................................73 Profiles ......................................................................................................................................................................75 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 Screen display .........................................................................................................................................................79 Language..................................................................................................................................................................81 Power and battery..................................................................................................................................................83 Network coverage ..................................................................................................................................................85 SIM card....................................................................................................................................................................87 Security .....................................................................................................................................................................89 Third-party program control ................................................................................................................................95 BrickBreaker ............................................................................................................................................................99 Service books........................................................................................................................................................ 101 Frequently asked questions.............................................................................................................................. 103 General -- frequently asked questions........................................................................................................... 105 Phone -- frequently asked questions.............................................................................................................. 107 Email and PIN messages -- frequently asked questions ........................................................................... 109 SMS messages -- frequently asked questions.............................................................................................. 115 MMS messages -- frequently asked questions ............................................................................................ 117 Attachments -- frequently asked questions ................................................................................................. 119 Synchronization -- frequently asked questions ........................................................................................... 123 Walkie-Talkie -- frequently asked questions ................................................................................................ 127 Browser -- frequently asked questions .......................................................................................................... 129 Contacts -- frequently asked questions......................................................................................................... 133 Calendar -- frequently asked questions ........................................................................................................ 135 Bluetooth -- frequently asked questions....................................................................................................... 137 Security -- frequently asked questions .......................................................................................................... 139 Shortcuts ............................................................................................................................................................... 141 48 Legal notice .......................................................................................................................................................... 143 Index....................................................................................................................................................................... 145 1 Enterprise activation About enterprise activation Activate the device over the wireless network Verify activation status 2. In the device options, click Advanced Options. 3. Click Enterprise Activation. 4. Type your corporate email address and the password provided to you by your system administrator. 5. Click the trackwheel. 6. Click Activate. Note: Limit the use of your BlackBerry® device until enterprise activation is complete. Related topic Why are some messages already on my device? (See page 110.) About enterprise activation Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise ServerTM version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation. If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account. Verify activation status If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status. If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise Activation to check the activation status. Activate the device over the wireless network 1. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. User Guide 10 2 Phone Find your phone number Make phone calls Make emergency calls Acquire the GPS position of your device Change the privacy setting for location-based services Make calls using speed dial Check voice mail Answer calls Mute calls Place calls on hold Adjust the phone volume Turn on and off speakerphone Alternate between two calls Use other programs during calls Dial using letters Make three-way calls Assign speed dial numbers to keys Log calls Forward calls Set call waiting Set default country and area codes Set corporate extension dialing Set voice mail options Set the TTY option Set the default call volume Reset call timers Phone shortcuts Phone -- frequently asked questions Find your phone number In the phone, the My Number field displays your phone number. Make phone calls On the Home screen, type a phone number. Press the Send key. To end the call, press the End key. Notes: Press the Send key on any screen to open the phone. Select a contact, call log, or phone number link on any screen and press the Send key to make a call. Related topics Add pauses or waits (See page 57.) Can I use the phone when the device or keyboard is locked? (See page 107.) Make emergency calls You should be able to make emergency calls even if your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the wireless network, it should connect automatically when the emergency call is initiated. To make an emergency call, perform one of the following actions: · Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key. User Guide · Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes. Note: Emergency calls can only be made to official emergency access numbers, for example 911 in North America. Related topic About A-GPS support (See page 12.) Note: If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your BlackBerry device is exposed to a wide area of open sky. Related topics About A-GPS support (See page 12.) Change the privacy setting for location-based services (See page 12.) About A-GPS support Depending on your service provider, your BlackBerry® device might be enabled with Assisted Global Positioning System (A-GPS) support. If your device is enabled with A-GPS support, when you make an emergency call from your device, an emergency operator should be able to estimate your approximate location (subject to A-GPS limitations). Warning: In an emergency, always provide detailed information about your location to the emergency operator. Because of certain limitations in A-GPS technology and emergency infrastructure, the emergency operator might not be able to estimate your location using only A-GPS information. About location-based services The privacy setting for location-based services controls whether programs on your BlackBerry® device can use the GPS position of your device. For example, a program could use the GPS position of your device to give you driving directions. Change the privacy setting for location-based services To set the privacy level for location-based services on your BlackBerry® device, in the device options, click Location Based Services. Perform one of the following actions: · To be prompted each time a location-based service program wants to use the GPS position of your device, set the Privacy Setting field to By Permission. Click the trackwheel. Click Save. · To prevent location-based service programs from using the GPS position of your device, set the Privacy Setting field to Restricted. Click the trackwheel. Click Save. · To always allow location-based service programs to use the GPS position of your device, set the Privacy Setting field to Unrestricted. Click the trackwheel. Click Save. Acquire the GPS position of your device Your BlackBerry® Global Positioning System (GPS) location is determined using information from GPS satellites, and it is expressed as a longitude and latitude. To acquire your BlackBerry satellite position, in the device options, click Location Based Services. Click the trackwheel. Click Refresh GPS. 12 2: Phone Note: If you set the privacy level for location-based services on your device to By Permission or Restricted, and you make an emergency call from your device, an emergency operator should still be able to estimate your approximate location (subject to A-GPS limitations). Related topic About location-based services (See page 12.) Note: You can also press the Send key to answer a call. If you are already connected to a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call. Related topics Can I use the phone when the device or keyboard is locked? (See page 107.) Use Bluetooth wireless technology during a call (See page 72.) Make calls using speed dial In the phone, hold the key that is assigned to the contact or phone number. Note: You can also use speed dial to make a phone call on the Home screen or in the messages list. Related topics Assign speed dial numbers to keys (See page 14.) Change speed dial numbers (See page 14.) Mute calls To mute a call, click the trackwheel. Click Mute. To turn mute off, click the trackwheel. Click Turn Mute Off. Place calls on hold To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume. Check voice mail In the phone, click the trackwheel. Click Call Voicemail. Adjust the phone volume During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume. Answer calls To answer a call, click Answer. If you do not want to answer a call, click Ignore. If you are already connected to a call and you receive another call, perform one of the following actions: · To end your current call and answer the incoming call, click Answer - Drop Current. · To place the current call on hold and answer the incoming call, click Answer - Hold Current. To end a call, press the End key. Turn on and off speakerphone To turn on speakerphone, during a call, press the Speakerphone button. To turn off speakerphone, during a call, press the Speakerphone button again. 13 User Guide Warning: Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely. Related topic Use Bluetooth wireless technology during a call (See page 72.) Note: To use this feature, your SIM card must be provisioned for three-way calling. Contact your service provider for more information. Assign speed dial numbers to keys 1. In the phone, click the trackwheel. 2. Click View Speed Dial List. 3. Click an unassigned key. 4. Click New Speed Dial. 5. Click a contact. 6. Click Add Speed Dial To . Note: To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK. Related topic Change speed dial numbers (See page 14.) Alternate between two calls To alternate between two connected calls, click the trackwheel. Click Swap. Use other programs during calls To use other device programs during a call, click the trackwheel. Click Home Screen. Dial using letters To type letters when dialing a phone number, use the multi-tap input method. Hold the Alt key. To type the first letter on the key, press the key once. To type the second letter on the key, press the key twice. Note: When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. Change speed dial numbers In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions: · To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. Click Add Speed Dial To . · To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact. Click the trackwheel. · To delete a contact from the speed dial list, click Delete. Make three-way calls 1. During a call, press the Send key. 2. Type a phone number or select a contact. 3. Press the Send key. 4. During the second call, click the trackwheel. 5. Click Join. About call logs Call logs appear when you open the phone. Missed call logs also appear in the messages list. 14 2: Phone Log calls To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key. If you do not want any call logs to appear in the messages list, select None. Press the Space key. Related topics About call logs Manage call logs (See page 15.) Can I set the phone to display frequently called numbers? (See page 108.) How do I change how long messages and phone call logs remain in the messages list? (See page 112.) 5. Click a forwarding phone number. 6. Click the trackwheel. 7. Click Save. Note: Before you enable call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for your call forwarding profiles might already be specified. You might not be able to change them or add new ones. Contact your service provider for more information. Related topics Add call forwarding phone numbers (See page 15.) Delete call forwarding phone numbers (See page 15.) Can I use call forwarding? (See page 108.) How do I edit the phone number to which my calls are forwarded? (See page 108.) Manage call logs In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions: · To add notes to the call log, click Add Notes. · To edit call log notes, click Edit Notes. · To forward call log notes, click Forward. · To delete call log notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field. Note: You cannot add notes to Walkie-Talkie call logs. Add call forwarding phone numbers 1. On the Call Forwarding screen, click a type of calls to forward. 2. Click New Number. 3. Type a phone number. 4. Press the Enter key. 5. Click the trackwheel. 6. Click Close. Related topic How do I edit the phone number to which my calls are forwarded? (See page 108.) Forward calls 1. In the phone options, click Call Forwarding. 2. Click the type of calls to forward. 3. Click Do Not Forward or the current forwarding phone number. 4. Click Change Number. Delete call forwarding phone numbers On the Call Forwarding screen, click the current call forwarding number. Click Edit Numbers. Click a phone number. Click Delete. 15 User Guide Related topic How do I edit the phone number to which my calls are forwarded? (See page 108.) Warning: If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly. Related topic About smart dialing (See page 16.) Set call waiting In the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel. Click Save. Related topic Can I use call waiting? (See page 108.) Set corporate extension dialing 1. In the phone options, click Smart Dialing. 2. In the Number field, type the main phone number for a corporation. 3. Set how long the BlackBerry® device waits before dialing an extension. 4. In the Extension Length field, set the default length for extensions. 5. Click the trackwheel. 6. Click Save. Related topic About smart dialing (See page 16.) About smart dialing You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly. If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the X key and type the extension number. Set default country and area codes 1. In the phone options, click Smart Dialing. 2. Set the Country Code and Area Code fields. 3. In the National Number Length field, set the default length for phone numbers in your country. 4. Click the trackwheel. 5. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix. Set voice mail options In the phone options, click Voicemail. Type a voice mail access number and any additional numbers, such as a password or extension. Click the trackwheel. Click Save. Notes: If your SIM card is provisioned for voice mail, the voice mail access number might already appear on the screen. Contact your service provider for more information about voice mail for your SIM card. If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system. 16 2: Phone About TTY You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text. When TTY is enabled, an indicator appears in the device status section of the screen. Note: The TTY option is only available on some BlackBerry® devices. Contact your service provider for more information. 2. Click Status. 3. Click Last Call or Total Calls. 4. Click Clear Timer. 5. Click the trackwheel. 6. Click Save. Phone shortcuts To open the phone, press the Send key. To end a call, press the End key. To call a selected contact or phone number, press the Send key. To call a speed dial number, hold the assigned key. To add an extension to a phone number, press the X key. Type the extension number. To call your voice mail access number, hold 1. To type a letter in a number field, hold the Alt key. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice. To turn mute on and off during a call, press the exclamation point (!) key. To turn speakerphone on and off during a call, press the Speakerphone button. To change the volume during a call, roll the trackwheel. To move to the top of the call log list in the phone, press the Space key. To insert a wait when typing a phone number, press the exclamation point (!) key. To insert a pause when typing a phone number, press the comma (,) key. To insert a plus sign (+) when typing a phone number, hold 0. Set the TTY option In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save. Related topics About TTY (See page 17.) Can I use a TTY device with my device? (See page 108.) About default call volume You can specify a default volume level that is used for all calls, even if you adjusted the volume during a previous call. Set the default call volume In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click Save. Related topic About default call volume (See page 17.) Reset call timers 1. In the phone, click the trackwheel. 17 User Guide 18 3 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Save a copy of messages sent from the device Add an auto signature Set an out-of-office reply Create filters Set folder redirection Messages shortcuts Email and PIN messages -- frequently asked questions Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Send email messages 1. In the messages list, click the trackwheel. 2. Click Compose Email. 3. In the To field, type an email address or a contact name. 4. Click the trackwheel. 5. Type a message. 6. Click the trackwheel. 7. Click Send. Notes: If a list of names appears as you type a contact name, click a name to add that contact to your message. If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account. Related topic Search for contacts in your company address book (See page 57.) Open messages An unopened message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. User Guide Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Resend pending messages Messages that appear in the messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully. Add multiple contacts to a message To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a contact name. To add a blind carbon copy (BCC) recipient, click the trackwheel. Click Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Manage messages Open a message. Click the trackwheel. Click one of the following menu items: · Save · Reply · Forward · Forward As · Reply To All · Delete Notes: To remove the original message from a reply, click the trackwheel. Click Delete Original Text. If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account. Set the importance level 1. When composing a message, click the trackwheel. 2. Click Options. 3. Set the Importance field to High or Low. 4. Click the trackwheel. 5. Click Save. Resend sent messages To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message. To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message. To resend your message to the same contact, in the open message, click the trackwheel. Click Resend. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. 20