BlackBerry® 7100 Series User Guide User Guide, BlackBerry® 7100 Series Model Number: RAQ4xGW Last modified: 30 March 2005 Part number: SWD_X_HH(EN)-039.001 At the time of publication, this documentation complies with handheld software version 4.0.2. © 2005 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. Novell and GroupWise are registered trademarks of Novell Inc. in the United States and other countries. 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Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada Contents Enterprise activation .....................................................5 Phone .................................................................................7 Email messages .......................................................... 15 PIN messages ................................................................ 21 SMS messages .............................................................. 23 MMS messages ............................................................. 25 Search .............................................................................. 27 Attachments .................................................................. 29 Synchronizing data ..................................................... 31 Backing up and restoring handheld data ........... 33 Typing ............................................................................. 35 Browser ........................................................................... 39 Downloading ................................................................ 43 Contacts ......................................................................... 45 Calendar ......................................................................... 49 Tasks ................................................................................ 53 Memos ............................................................................ 55 Alarm ............................................................................... 57 Calculator ....................................................................... 59 Bluetooth® .................................................................... 61 Date and time .............................................................. 63 Profiles ............................................................................ 65 Screen display ............................................................... 67 Language ....................................................................... 69 Power and battery ....................................................... 71 Network coverage ....................................................... 73 SIM card ......................................................................... 77 Security ........................................................................... 79 3 BrickBreaker .................................................................. 85 Service books ................................................................ 87 Frequently asked questions ..................................... 89 Phone -- frequently asked questions .................... 91 Email and PIN messages -- frequently asked questions ................................................................................. 95 SMS messages -- frequently asked questions ..101 MMS messages -- frequently asked questions 103 Attachments -- frequently asked questions .....105 Synchronization -- frequently asked questions ....... 109 Browser -- frequently asked questions ...............111 Contacts -- frequently asked questions .............115 Calendar -- frequently asked questions .............117 Bluetooth® -- frequently asked questions ........119 Security -- frequently asked questions ...............121 Tips .................................................................................123 Legal notice .................................................................129 Index ..............................................................................131 4 Enterprise activation · · About enterprise activation Activate the handheld over the wireless network Activate the handheld over the wireless network In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate. Related topic About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook®, IBM® Lotus® Domino®, or Novell® Groupwise® email account if you have access to BlackBerry Enterprise ServerTM version 4.0. You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation. If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that you have been provisioned for enterprise activation. If you have been provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account. Notes: If the handheld has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to verify the status of the activation. If the Enterprise Activation does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status. · Why are some messages already on my handheld? 5 6 Phone · · · · · · · · · · · · · · · · · · · · · · · · · · · Find your phone number Make a call Make an emergency call Use speed dial Check your voice mail Answer a call Mute a call or place a call on hold Adjust the phone volume Turn the speaker on and off Phone features Dial using letters Make a conference call Assign a speed dial number Change speed dial assignments Log calls Use call logs Block calls Forward calls Set call waiting Set default country and area codes Set corporate extension dialing Set voice mail options Set the TTY option Set the default call volume Use fixed dialing Reset call timers Phone -- frequently asked questions Find your phone number In the phone, the My Number field displays your phone number. Make a call 1. 2. 3. On the Home screen, type a phone number. Press the Send key. To end the call, press the End key. Notes: Press the Send key on any screen to open the phone. Select a contact, call log, or phone number link on any screen and press the Send key to make a call. Related topics · · Add a pause or wait Can I use the phone when the handheld or keyboard is locked? Make an emergency call You can make an emergency call even if the SIM card is not inserted or the radio is off. Perform one of the following actions: Unlocked keyboard or handheld: In the phone, type the emergency number. Press the Send key. Locked keyboard or handheld: Click the trackwheel. Click Emergency Call. Click Yes. · · Use speed dial In the phone, press and hold the number key that is assigned to the contact or phone number. 7 Note: You can also use speed dial to make a phone call on the Home screen or in the messages list. To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume. Check your voice mail In the phone, click the trackwheel. Click Call Voicemail. Adjust the phone volume During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume. Answer a call To answer a call, click Answer. If you do not want to answer the call, click Ignore. If you are already connected to a call and receive another call, perform one of the following actions: Turn the speaker on and off To turn the speaker on, during a call, click the trackwheel. Click Activate Speakerphone. To turn off the speaker, click the trackwheel. Click Activate Handset. Warning: Do not hold the handheld near your ear while using the speaker. Hearing damage can occur. For more information on using the speaker safely, refer to the BlackBerry Safety Information Booklet. Related topic · · Click Answer - Drop Current to end your current call and answer the incoming call. Click Answer - Hold Current to place the current call on hold and answer the incoming call. Click Answer - Drop All to end all current calls and answer the incoming call during a conference call. · To end the call, press the End key. Note: You can also press the Send key to answer a call. If you are already connected to a call and receive another call, press the Send key to place the current call on hold and answer the incoming call Related topic · Use Bluetooth® wireless technology during a call Phone features During a call, your handheld has all the functions that are available to a regular phone, such as hold and mute. To alternate between ...