BlackBerry® 7130eTM POWERED BY SPRINT PCS Getting Started Guide Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Getting Started With Your BlackBerry® 7130e , Powered by Sprint PCS .ii Getting to Know Your BlackBerry® 7130e . . . . . . . . . . . . . . . . . . . . . . . . . .1 TM TM The BlackBerry® 7130eTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Setting Up Your BlackBerry® 7130e TM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Set-Up Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Insert the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Turn Your Device On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Set the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connect to the Nationwide Sprint PCS Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Set Up Your Sprint PCS Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Set Up Your Device's Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting Up Email on Your BlackBerry® 7130e . . . . . . . . . . . . . . . . . . . . . . .8 TM Choosing Your Email Setup Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Setting Up for Email Using BlackBerry Internet Service . . . . . . . . . . . . . . . . . . . . . . . 9 Setting Up for Email Using BlackBerry Enterprise ServerTM . . . . . . . . . . . . . . . . . . . 16 Using Your BlackBerry® 7130e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 TM Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Typing Using SureTypeTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Sending Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Sending PIN Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Sending SMS (Text) Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Adding Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Using the Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Going to Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Typing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setting a Device Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Locking and Unlocking the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Enabling Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Using Bluetooth With Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Using Your Device as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Finding Help With Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 BlackBerry® 7130e Basics and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . 29 TM Navigating Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Typing and Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Wireless Network Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 BlackBerry Internet Service ­ Frequently Asked Questions . . . . . . . . . . . . . . . . . . 40 Where Can I Find More Information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Welcome to Sprint Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want. This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want. Welcome to a future full of possibility. Welcome to the new Sprint. i Getting Started With Your BlackBerry® 7130eTM, Powered by Sprint PCS Congratulations on purchasing a BlackBerry® 7130e . This Getting Started Guide introduces you to Sprint PCS Service and all the features TM of your new BlackBerry® 7130e . Whether you are a first-time BlackBerry device user or you are already familiar with BlackBerry device technology, this guide is designed to make getting started as easy as possible. TM 1 2 3 4 5 6 Get introduced to your device in "Getting to Know Your BlackBerry® TM 7130e " on page 1. Follow the easy set-up instructions and get connected to the Nationwide TM Sprint PCS Network in "Setting Up Your BlackBerry® 7130e " on page 3. Select and configure your email options in "Setting Up Email on Your BlackBerry® 7130eTM" on page 8. Learn how to use your device's basic functions, from making a phone call and sending email to adding contacts and using Bluetooth, in "Using Your TM BlackBerry® 7130e " on page 18. Get a brief tutorial on your device's screen icons, navigation, and keyboard TM shortcuts in "BlackBerry® 7130e Basics and Shortcuts" on page 29. Find answers to some of your questions ­ and find out how to learn even more ­ in "Frequently Asked Questions" on page 37. Reader's Note: Because of updates in BlackBerry Device Software, this printed guide TM may not be the most current version for your BlackBerry® 7130e . Visit www.sprint.com and log on to My PCS Wireless to access the most recent version of the user guide. ii Getting to Know Your BlackBerry® 7130eTM The BlackBerry® 7130eTM Power button Notification LED Getting to Know Your Device Headset jack USB port Trackwheel Select or click an item Escape button Exit a screen Convenience key Open a list of useful links or set to open a selected program Send key Make a phone call Symbol key Open the symbol list Alt key Type the alternate character on a key Next key Move through a list End key End a phone call Return to the Home screen Backspace/Delete key Enter key Shift key Type a capital letter Navigating With Your Device Roll the trackwheel to move the cursor and highlight items on the screen. Click (press) the trackwheel to open the menu or select items. Press the Escape button to exit a screen, cancel an action, or go back one page in the browser. Getting to Know Your BlackBerry® 7130e TM 1 Typing With Your Device To type using SureType technology, press the key for each letter of a word only once. When the word is finished, press . Put it to the test! Try to type an entire sentence without stopping to make corrections. TM Programs Explore the many useful programs that your BlackBerry device has to offer. Here are a few to get you started: Click Messages to view the messages list, compose new messages, and set options for email messages. Click Internet Browser to visit Web pages, browse for download items, and set browser options. Your device might have more than one browser. Click Profiles to set and edit ring tone profiles or to manage downloaded ring tones. Additional programs appear on the home screen, including the task list, memos list, calculator, alarm, pictures list, help, and more! Click Options to find the main list of device options, Bluetooth® settings, and wireless settings. Note: To select items from the Home screen, roll the trackwheel to highlight an item, and then click (press) the trackwheel. 2 Getting to Know Your BlackBerry® 7130e TM Setting Up Your BlackBerry® 7130eTM Set-Up Checklist Setting up your BlackBerry® 7130e is quick and easy. Just follow these steps and you'll be on your way: TM Setting Up Your Device 1 2 3 4 5 6 7 Insert the Battery (page 4). Charge the Battery (page 5). Turn Your Device On (page 5). Set the Device's Date and Time (page 6). Connect to the Nationwide Sprint PCS Network (page 6). Set Up Your Sprint PCS Voicemail (page 7). Set Up Your Device's Email (page 7). Setting Up Your BlackBerry® 7130e TM 3 1 Insert the Battery WARNING Use only those accessories approved by RIM. Using any accessories not approved by RIM for use with your BlackBerry device may invalidate any approval or warranty applicable to your BlackBerry device and may be dangerous. See the Safety and Product Information booklet that was packaged with your device for more information about safe battery usage. For information on purchasing approved batteries and accessories, please see "Where can I buy accessories for my device?" on page 39. To insert the battery: 1. Press the battery cover release button. 2. Slide off the battery cover. 3. Insert the battery so that the connectors on the battery align with the connectors on your device. 4. Replace the battery cover. If the battery is charged, your device turns on and the confirm date and time dialog box appears. If the date and time are incorrect, click Edit. (See "Set the Date and Time" on page 6 for more information.) If the date and time are correct, click OK. 4 Setting Up Your BlackBerry® 7130e TM 2 Charge the Battery Setting Up Your Device end of the USB cable to your device 1. To charge your battery using the supplied travel charger, connect the small 2. Depending on the type of travel charger that you received with your device, slide the plug blade attachment into the power adapter or pull the plug blades down. PUSH 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power. Note: If you install the BlackBerry Desktop Software included on the CD, you can charge your device by connecting it to your computer. See "Can I charge my device by connecting it to my computer?" on page 37 for more information. 3 Turn Your Device On To turn the device on or off, press the Power button on top of the device. Power button Setting Up Your BlackBerry® 7130e TM 5 4 Set the Date and Time 1. From the Home screen, click Options > Date/Time. 2. Set the Time Zone field. 3. In the Date/Time Source field, set a date and time source and then click the trackwheel. 4. Click Update Time and then click the trackwheel. 5. Click Save. Note: To set the date and time yourself, set the Date/Time Source to Off. Set the other fields on the Date/Time screen to display the correct date and time. Save your changes. 5 Connect to the Nationwide Sprint PCS Network When you turn on your device by pressing the Power button it is designed to automatically connect to the Nationwide Sprint PCS Network. To connect to the network successfully, your Sprint PCS service must be active, and you must be in a Nationwide Sprint PCS Network service area. For more information about wireless coverage indicators, please see the chart on page 33. If your device is on but the wireless radio is turned off (if the coverage indicator says ), your device is designed to connect to the network by clicking Turn Wireless On. Using Your Device Without a Wireless Connection When your device is not connected to a wireless network (or if the wireless radio is turned off) your device is designed to allow you to continue to use features that do not require a connection to a network. For example, you can type and save draft email messages, manage tasks, or use the calculator. Note: If you use BlackBerry Internet Service , the account setup process may begin automatically the first time your device connects to the Nationwide Sprint PCS Network. See "Setting Up for Email Using BlackBerry Internet Service" on page 9 for more information. TM 6 Setting Up Your BlackBerry® 7130e TM 6 Set Up Your Sprint PCS Voicemail Setting Up Your Device All unanswered calls to your device are designed to be automatically transferred to your voicemail, even if your device is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your device is activated. 1. From the main screen, press and hold 2. Follow the system prompts to: . Create your passcode. Record your name announcement. Record your greeting. Choose whether or not to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode). Note: Voicemail Passcode If you are concerned about unauthorized access to your voicemail account, Sprint recommends that you enable your voicemail passcode. 7 Set Up Your Device's Email Set up a primary email account for your device using either BlackBerry Internet Service (this account type is for individuals or small businesses that don't have an existing corporate network or IT department-managed email account) or TM BlackBerry Enterprise Server (for corporate and business accounts using a TM BlackBerry Enterprise Server ). See "Setting Up Email on Your BlackBerry® TM 7130e " on page 8 for information on selecting and initiating email on your device. Setting Up Your BlackBerry® 7130e TM 7 Setting Up Email on Your BlackBerry® 7130eTM Choosing Your Email Setup Option To begin sending and receiving email messages on your BlackBerry device, you must integrate your device with a supported email account (up to 10 supported accounts) using one of the following options: BlackBerry Internet Service Option Use this option if one or more of the following situations apply: You purchased your device in a store. You want to set up a new email account for use with your device. You want to send and receive email messages on your device from one or more existing, supported email accounts. Note: To use this option, you must subscribe to a wireless service that supports email setup using BlackBerry Internet Service. If this setup option applies to you, see "Setting Up for Email Using BlackBerry Internet Service" on page 9 for more information. BlackBerry Enterprise Server Option Use this option if all the following situations apply: TM A system administrator is managing a BlackBerry Enterprise Server within your company. A system administrator has confirmed that you are permitted to use the TM BlackBerry Enterprise Server . You want to receive messages from a corporate Microsoft® Outlook®, IBM®, Lotus Notes®, or Novell® GroupWise® email account. Your supported email account resides on a Microsoft Exchange, IBM Lotus® Domino®, or Novell GroupWise email server. You subscribe to a wireless service that supports account setup using the TM BlackBerry Enterprise Server . If this setup option applies to you, see "Setting Up for Email Using BlackBerry TM Enterprise Server " on page 16 for more information. TM 8 Setting Up Email on Your BlackBerry® 7130e TM Setting Up for Email Using BlackBerry Internet Service You can set up for email using a Web browser on your BlackBerry device or on a computer. To set up for email, you must create a login ID and password. The first time that you log in to the BlackBerry Internet Service Web site, you can add a supported email address, create a BlackBerry email address, or do both. Add an email address if you have an existing, supported email account that you want to access from your BlackBerry device. Create a BlackBerry email address if you do not have another existing, supported email account, or if you need an additional email address that you can use to send and receive email messages. Note: If you are adding a work email address, you might need to use a computer to add the address. See "About Adding an Email Address" on page 11 for more information. Setting Up Email Setting Up for Email Using Your Device 1. Verify that your device is connected to the Nationwide Sprint PCS Network and that you are in a wireless coverage area. (See "Wireless Network Coverage" on page 33 for details.) 2. Click Email Settings. (The Sign In screen will be displayed.) 3. On the Sign In screen, click Create New Account and then click Get Link. Note: To follow a link in the browser, click the link and then click Get Link. 4. Read the legal terms and conditions carefully. Perform one of the following actions: To decline the legal terms and conditions and stop the setup process, click No. To accept the legal terms and conditions and continue the setup process, click Yes. 5. Type the login information. User ID: Type a login name of your choice for the BlackBerry Internet Service Web site. Password: Type a login password of your choice for the BlackBerry Internet Service Web site. Confirm Password: Retype your login password. Setting Up Email on Your BlackBerry® 7130e TM 9 6. Write down your user ID and password and keep the information in a safe place. You must type this information every time that you log in to the BlackBerry Internet Service Web site. 7. Click Next. 8. Select a language for the BlackBerry Internet Service Web site. 9. Perform one of the following actions: To add an email address for an existing supported email account (up to 10), type the full email address (for example, yourname@ispname.com). Type the password for your email account. To create a BlackBerry email address, click Create a BlackBerry email address. In the Username field, type the name that you want to appear before the at sign (@) in your new BlackBerry email address. 10. Click Next. 11. Click OK. Setting Up for Email Using a Computer To use this setup option, you require the following items: Internet browser: Microsoft® Internet Explorer version 6.0 (or later) or TM Netscape® Communicator version 7.2 (or later) with JavaScript enabled. Operating System: Microsoft Windows® 2000, Windows XP, or Mac OS® 10.3 (or later). To set up your email using your computer: 1. 2. 3. 4. Verify that the computer is connected to the Internet. In a Web browser, in the Web address field, type www.sprint.blackberry.com. Click Create New Account. Read the legal terms and conditions carefully. Perform one of the following actions: To decline the legal terms and conditions and stop the setup process, click I Disagree. To accept the legal terms and conditions and continue the setup process, click I Agree. [ESN (dec)] for your device. 5. Type the personal information number (PIN) and electronic serial number Note: To find your PIN and ESN (dec) on your device, click Options > Status. 6. Click Continue. 10 Setting Up Email on Your BlackBerry® 7130e TM 7. Type the login information. User ID: Type a login name of your choice for the BlackBerry Internet Service Web site. Choose Password: Type a login password of your choice for the BlackBerry Internet Service Web site. Confirm Password: Retype your login password. Language: In the drop-down list, click the language for the BlackBerry Internet Service Web site. 8. Write down your user ID and password and keep the information in a safe Setting Up Email place. You must type this information every time that you log in to the BlackBerry Internet Service Web site. 9. Click Sign Up. 10. Perform one of the following actions: To add an email address for an existing supported email account (up to 10), type the full email address (for example, yourname@ispname.com). Type the password for your email account. To create a BlackBerry email address, click Create a BlackBerry email address. In the Username field, type the name that you want to appear before the at sign (@) in your new BlackBerry email address. 11. Click Next. 12. Click OK. About Adding an Email Address You can add up to 10 supported email addresses that are associated with the following email account types to the BlackBerry Internet Service: ISP (using POP or IMAP). Microsoft Exchange (using Microsoft Outlook Web Access or the BlackBerry Mail Connector). IBM Lotus Domino (using the BlackBerry Mail Connector). Setting Up Email on Your BlackBerry® 7130e TM 11 You can add most email addresses for most supported email accounts using your BlackBerry device. You must add email addresses for some types of supported email accounts using a computer. Email Account Type Most Email Accounts Personal - Microsoft Outlook Personal - POP or IMAP Work - Microsoft Outlook Web Access Work - Microsoft Outlook Work - IBM Lotus Notes BlackBerry Device Web Browser Computer Web Browser Depending on your email provider, you might not be able to add email addresses for certain email account types. Contact your email provider for more information. Note: You might be prompted to install the BlackBerry Mail Connector on your computer when you add a supported work email address. The BlackBerry Mail Connector is designed to enable the BlackBerry Internet Service to retrieve email messages from a Microsoft Outlook or IBM Lotus Notes work email account from behind a company's firewall. Logging In to the BlackBerry Internet Service Web Site Logging In Using Your BlackBerry Device You must log in to the BlackBerry Internet Service Web site to add or remove supported email accounts and to manage settings and message delivery options. To log in to your account: 1. Verify that your device is connected to the Nationwide Sprint PCS Network and that you are in a wireless coverage area. 2. Click Internet Browser > Internet Email Setup. 12 Setting Up Email on Your BlackBerry® 7130e TM 3. On the Sign In screen, type your login information. User ID: Type your login name for the BlackBerry Internet Service Web site. Password: Type your login password for the BlackBerry Internet Service Web site. 4. Click Submit and then click Get Link. Logging In Using a Computer You must log in to the BlackBerry Internet Service Web site to add or remove email accounts and to manage settings and message delivery options. To log in to your account: Setting Up Email 1. Verify that the computer is connected to the Internet. 2. In a Web browser, in the Web address field, type www.sprint.blackberry.com. 3. Type your login information. User ID: Type your login name for the BlackBerry Internet Service Web site. Password: Type your login password for the BlackBerry Internet Service Web site. 4. Click Login. Requesting Your Login Password If you forget your BlackBerry Internet Service Web site password, you can request that the password be sent to your device. To request your login password using your device: 1. On the BlackBerry Internet Service Web site login screen, click Forgot your password. 2. In the User ID field, type your login name for the BlackBerry Internet Service Web site. 3. Click Submit. Setting Up Email on Your BlackBerry® 7130e TM 13 To request your login password using a computer: 1. On the BlackBerry Internet Service Web site login screen, click Forgot your password. 2. Type the required information: In the User ID field, type your login name for the BlackBerry Internet Service Web site. In the PIN field, type the PIN for your BlackBerry device. Note: To find your PIN on your device, click Options > Status. 3. Click Request Password. Finding More Information See the BlackBerry Internet Service Online Help for more information about adding supported email accounts, creating a BlackBerry email address, or managing email settings and message delivery options. To view the BlackBerry Internet Service Online Help, log into the BlackBerry Internet Service Web site and click the Help link. Note: If you log into the BlackBerry Internet Service Web site using a browser on your device, click the Help link on the Web page and then click Help (Get Link) in the menu. 14 Setting Up Email on Your BlackBerry® 7130e TM Installing the BlackBerry Desktop Software Install the BlackBerry Desktop Software on a computer to perform any of the following actions: Synchronize personal information management (PIM) data, such as contacts, tasks, and appointments. Backup and restore device data. Load new device programs, such as updated system software, games, and third-party personal information management programs. Charge your device using your computer. To install the desktop software, the following system requirements apply: Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later. Windows® 98, Windows ME, Windows 2000, or Windows XP. CD-ROM drive. Available USB port. If you use Windows 98 (not Windows 98 Second Edition), you must download the DCOM 98 version 1.3 update from www.microsoft.com/default.mspx for the USB driver to operate as expected. To install the BlackBerry Desktop Software: Setting Up Email 1. Insert the BlackBerry Desktop Software Installation CD into your CD drive. 2. Complete the onscreen instructions. Select BlackBerry Internet Service as your account integration option. 3. When the installation is complete, connect the smaller end of the USB cable to your device. 4. Connect the larger end of the USB cable to an available USB port on your computer. 5. On the Windows taskbar, click Start. 6. Click Programs > BlackBerry > Desktop Manager. Note: To find more information about the features of the BlackBerry Desktop Software, click Help > Desktop Help Contents. Setting Up Email on Your BlackBerry® 7130e TM 15