BlackBerry® Wireless Handheld User Guide User Guide, BlackBerry 6700 Series, BlackBerry 6200 Series, BlackBerry 7200 Series, BlackBerry 7700 Series BlackBerry 6210 Wireless HandheldTM Model Number: R6220GW BlackBerry 6220 Wireless HandheldTM Model Number: R6220GE BlackBerry 6230 Wireless HandheldTM Model Number: R6231GE BlackBerry 6280 Wireless HandheldTM Model Number: RAO31GN BlackBerry 6710 Wireless HandheldTM Model Number: R6020GW BlackBerry 6720 Wireless HandheldTM Model Number: R6020GE BlackBerry 7210 Wireless HandheldTM Model Number: R6230GE BlackBerry 7230 Wireless HandheldTM Model Number: R6230GE BlackBerry 7280 Wireless HandheldTM Model Number: RAO30GN BlackBerry 7730 Wireless HandheldTM Model Number: R6030GE BlackBerry 7780 Wireless HandheldTM Model Number: R6030GN Last modified: 12 July 2004 Part number: PDF-07778-001 At the time of publication, this documentation complies with handheld software version 4.0. © 2004 Research In Motion Limited. All rights reserved. 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Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Contents Enterprise activation .....................................................5 Email messages ...............................................................7 PIN messages ................................................................ 13 SMS messages .............................................................. 15 Search .............................................................................. 17 Attachments .................................................................. 19 Synchronizing data ..................................................... 21 Backing up and restoring handheld data ........... 23 Typing ............................................................................. 25 Phone .............................................................................. 27 Browser ........................................................................... 35 Downloading ................................................................ 39 Contacts ......................................................................... 41 Calendar ......................................................................... 45 Tasks ................................................................................ 49 Memos ............................................................................ 51 Alarm ............................................................................... 53 Calculator ....................................................................... 55 Date and time .............................................................. 57 Profiles ............................................................................ 59 Screen display ............................................................... 61 Language ....................................................................... 63 Power and battery ....................................................... 65 Network coverage ....................................................... 67 SIM card ......................................................................... 69 Security ........................................................................... 71 BrickBreaker .................................................................. 77 Service books ................................................................ 79 3 Frequently asked questions ..................................... 81 Tips .................................................................................111 Legal notice .................................................................117 Index ..............................................................................119 4 Enterprise activation · · About enterprise activation Activate the handheld over the wireless network Activate the handheld over the wireless network In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate. Related topic About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0. You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation. If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that you have been provisioned for enterprise activation. If you have been provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account. Notes: If the handheld has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to verify the status of the activation. If the Enterprise Activation does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status. · Why are some messages already on my handheld? 5 6 Email messages · · · · · · · · · · · · · · · · · · · Open a message Send an email message Save draft messages Add contacts to a message Set the importance level Change sent messages Manage messages File messages View filed messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Save a copy of messages sent from the handheld Add an email signature Set an out of office reply Create an email filter Set folder redirection Email and PIN messages -- frequently asked questions 3. 4. 5. 6. 7. 8. 9. Click [Use Once]. Click Email. Type an email address. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose Email. If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service. Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Add contacts to a message To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Open a message An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Set the importance level When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes. Send an email message 1. 2. In the messages list, click the trackwheel. Click Compose Email. 7 Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. View filed messages To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. Note: To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder. Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Delete multiple messages at one time To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key. To delete sent and received messages prior to and including a date, click a date. Click Delete Prior. Note: When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox. Related topic · · · · · Save Reply Forward Reply To All Delete To delete the original message from a reply, click the trackwheel. Click Delete Original Text. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topics · Reconcile ...