BlackBerry Wireless Handheld User Guide User Guide, BlackBerry 7270 Wireless Handheld BlackBerry 7270 Wireless HandheldTM Model Number: RAS10WW Last modified: 11 March 2005 Part number: SWD_X_HH(EN)-034.000 At the time of publication, this documentation complies with handheld software version 4.0.1. © 2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, "Always On, Always Connected", the "envelope in motion" symbol, BlackBerry, and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. Novell and GroupWise are registered trademarks of Novell, Inc. in the United States and other countries. JavaScript is a trademark or registered trademark of Sun Microsystems, Inc. in the U.S. or other countries. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. This document is provided "as is" and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information, hardware or software, and/or third-party web sites ("Third-Party Information"). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, compatibility, performance, trustworthiness, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada 4 User Guide Contents Messages .........................................................................7 Search .............................................................................. 13 Attachments .................................................................. 15 Synchronizing data ..................................................... 17 Backing up and restoring handheld data ........... 19 Typing ............................................................................. 21 Phone .............................................................................. 23 Browser ........................................................................... 27 Downloading ................................................................ 31 Contacts ......................................................................... 33 Calendar ......................................................................... 37 Tasks ................................................................................ 41 Memos ............................................................................ 43 Alarm ............................................................................... 45 Calculator ....................................................................... 47 Date and time .............................................................. 49 Profiles ............................................................................ 51 Screen display ............................................................... 53 Power and battery ....................................................... 55 Network coverage -- freqently asked questions 57 Network configuration .............................................. 59 Security ........................................................................... 61 BrickBreaker .................................................................. 67 Service books ................................................................ 69 Frequently asked questions ..................................... 71 Messages -- frequently asked questions ............. 73 Attachments -- frequently asked questions ....... 79 Synchronization -- frequently asked questions . 83 5 Phone -- frequently asked questions .................... 85 Browser -- frequently asked questions ................. 87 Contacts -- frequently asked questions ............... 91 Calendar -- frequently asked questions ............... 93 Security -- frequently asked questions ................. 95 Tips ................................................................................... 97 Legal notice .................................................................103 Index ..............................................................................105 6 Messages · · · · · · · · · · · · · · · · · · · Open a message Send a message Save draft messages Add contacts to a message Set the importance level Change sent messages Manage messages File messages View filed messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Save a copy of messages sent from the handheld Add an auto signature Set an out of office reply Create a filter Set folder redirection Messages -- frequently asked questions 3. 4. 5. 6. 7. 8. 9. Click [Use Once]. Click Email. Type an email address. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose Email. If your handheld is integrated with multiple services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages to the current recipient are also sent from this service. Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Open a message An unopened message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Add contacts to a message To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Send a message 1. 2. In the messages list, click the trackwheel. Click Compose Email. Set the importance level When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes. 7 Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. View filed messages To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. Note: To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder. Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Delete multiple messages at one time To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key. To delete sent and received messages prior to and including a date, click a date. Click Delete Prior. Note: When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox. Related topic · · · · · Save Reply Forward Reply To All Delete To delete the original message from a reply, click the trackwheel. Click Delete Original Text. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topics · Reconcile deleted messages Mark a message as opened or unopened To change the status of a message, click a message. Click Mark Opened or Mark Unopened. To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened. · · 8 Can I file messages? View filed messages Save a copy of messages sent from the handheld Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox. 1. 2. 3. 4. In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Related topic · About auto signatures About out of office reply The out of office reply is automatically sent to your contacts the first time that the contact sends you a message. To set an out of office reply from your handheld, your handheld must be integrated with an account using the BlackBerry Enterprise ServerTM version 4.0. Alternatively, you can set an out of office reply in your mailbox. Note: Set an out of office reply for each message service on your handheld. Note: Set the save copy option for each message service on your handheld. Related topic · View filed messages About auto signatures The signature is added to your messages after you send them. It does not appear on your handheld when you compose the message. To add a signature to messages sent from your handheld, your handheld must be integrated with an account using the BlackBerry Enterprise ServerTM version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software. Note: Set an auto signature for each message service on your handheld. Set an out of office reply 1. 2. 3. 4. In the messages options, click Email Settings. Set the Use Out Of Office Reply field to Yes. Type a reply. If you use a Lotus Notes® mailbox, in the Until field, set the date on which the out of office reply should be disabled. Click the trackwheel. Click Save. 5. 6. Related topic · About out of office reply Add an auto signature 1. 2. 3. 4. 5. In the messages options, click Email Settings. Set the Use Auto Signature field to Yes. Type a signature. Click the trackwheel. Click Save. About filters You create filters to specify which messages are forwarded to your handheld and which messages remain in your mailbox. To forward messages to your handheld, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the ...