User manual BLACKBERRY 7270

BlackBerry Wireless HandheldTM Getting Started Guide Phone button Open the phone screen Notification LED Earpiece Headset jack USB port Trackwheel Select or click an item Escape button Exit a screen Backspace key Alt key Type the alternate character on a key Left Shift key Microphone Enter key Symbol key Open the symbol list Power button Backlighting Right Shift key Roll the trackwheel to move the cursor and highlight items on the screen. Click (press) the trackwheel to view the menu on most screens and to select items on the screen. Press the Escape button to exit a screen, cancel an action, or go back one page in the browser. Hold the Escape button to end a phone call. Tips Phone Open the phone screen End a call from the Active Call screen Mute a call from the Active Call screen Change the volume during a call Dial a letter in a phone number Call voice mail Assign speed dial to a letter Type a phone number extension Mute a call using a headset End a call using a headset Press the Phone button Hold the Escape button Press the Phone button Roll the trackwheel Press Hold Hold the letter + type a phone number Type the extension number Press the headset button Hold the headset button + the letter key Messages Compose from the messages list Reply to sender Reply to all Forward a message Go to the next date Go to the previous date Go to the next unread message View sent messages View received messages View voice mail messages Page up in an open message Page down in an open message Press Press Press Press Press Press Press Press Press Press Press + + + + the Enter key Press the Enter key Browser Open the home page Open the Browser Bookmarks screen Add a bookmark Refresh a web page Search a web page Page down Go back a page Stop a web page from loading Go to a specific web page Exit the browser Press Press Press Press Press Press the Space key Press the Escape button Press the Escape button Press Go to a specific date Hold the Escape button Press *In calendar options, set the Enable Quick Entry field to No to use these shortcuts in Day format. Calendar* Change to Agenda format Change to Day format Change to Week format Change to Month format Go to the next day, week, or month Go to the previous day, week, or month Go to the current date Press Press Press Press Press Press Press Navigating your handheld Lock the handheld Lock the keyboard Set a password > Click Lock Click the Keyboard Lock icon (only available if you have not set a password) Roll the trackwheel or Press + roll the trackwheel Press the Escape button Highlight the item > Click the trackwheel Hold trackwheel Press Press Hold + roll the Typing and editing Capitalize a letter Insert a period Type the alternate character on a key Insert an accented character Insert a symbol Select text Select characters Copy selected text Hold the letter Press Press + the key twice Move the cursor Return to previous screen Click an item Select multiple items Go to the top of a screen Go to the bottom of a screen Turn on/off the handheld Turn on/off backlighting Hold a letter + roll the trackwheel Press > Click a symbol or press a letter Press trackwheel Hold trackwheel > Roll the > Roll the Press + click the trackwheel or Click the trackwheel > Click Copy Press + click the trackwheel or Click the trackwheel > Click Paste Press + or Click the trackwheel > Click Cut Press the Escape button Paste selected text Press Cut selected text Cancel selection Wireless network coverage To turn the wireless radio on or off, click Turn Wireless On/Turn Wireless Off. Status indicators battery power low battery power charging receiving data transmitting data alarm set Number lock on Shift lock on Alt mode on Wireless coverage No wireless coverage Phone can be used Phone can not be used Email can be sent and received and the browser can be used Email can not be sent and received and the browser can not be used Note: If no wireless coverage indicators appear, your handheld might not be enabled for email and browser services or phone services. Contact your system administrator for more information. How do I... Make a phone call 1. 2. 3. 4. In the phone, type a phone number. Click the trackwheel. Click Call. To end the call, hold the Escape button. Change the handheld options On the Home screen, click Options to view or change your handheld settings. For example, you can set the date and time, change the handheld display settings, or view the status of the handheld battery and the level of wireless coverage. Add a contact 1. 2. 3. 4. 5. In the address book, click the trackwheel. Click New Address. Type contact information. Click the trackwheel. Click Save. Set a password 1. In the handheld options, click Security. 2. Set the Password field to Enabled. · Set the other fields on the screen (optional) 3. Click the trackwheel. 4. Click Save. 5. Type a password. 6. Press the Enter key. 7. Type the password again. 8. Press the Enter key. Send an email message 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. In the messages list, click the trackwheel. Click Compose Email. Click [Use Once]. Click Email. In the Email field, type an email address. Click the trackwheel. Click Continue. In the Subject field, type a subject. Press the Enter key. Type a message. Click the trackwheel. Click Send. Schedule an appointment 1. 2. 3. 4. 5. 6. In the calendar, click the trackwheel. Click New. Type the appointment details. Set whether the appointment should recur. Click the trackwheel. Click Save. Use the handheld in the dark To turn on the backlighting, press the Power button. Fields Press the Space key to change the value in a field. Press the Alt key to view all the values that are available in the selected field. Menus Click the trackwheel to view the menu. On the menu, click standard actions such as New, View, Edit, Delete, Save, Options, and Help. Additional options might appear depending on the item you have selected. Contents Where can I find more information? On the handheld · On the menu, click Help to see help topics associated with the application that you are using. · On any Help screen, click the trackwheel. Click Index to see a list of additional help topics. In the BlackBerry Desktop Software · On the Help menu, click Desktop Help Contents to view the Handheld User Guide or the BlackBerry Desktop Software Online Help. Setting up your handheld Insert the battery Charge the battery Set up email Set up voice services Setting up for email Install the BlackBerry Desktop Software 2 2 2 2 2 3 3 Integrate with an email account using enterprise activation 3 Configure your wireless network settings Turn wireless on Setting up for voice services Configure your VoIP network settings Turn wireless on Frequently asked questions 3 3 4 4 4 5 ©2005 Research In Motion Limited. All rights reserved. Published in XXXXXX. PRINTSPEC-004. MAT-09091-001 1 For RIM internal use only. Not for external distribution. Setting up your handheld Insert the battery Warning: Use only the battery that Research In Motion specifies for use with your handheld. See the Safety and Product Information booklet that accompanied your handheld for more information on using the battery safely. 1. 2. 3. Press the battery cover release button. Slide off the battery cover. Insert the battery so that the connectors align. 3. 4. Plug the power adapter into a power outlet. Charge the battery to full power. 2. Slide the attachment piece into the power adapter. PUSH Set up email To begin using email on your handheld, you must integrate with an email account using the setup procedure listed in the next section of this guide. 4. Replace the battery cover. If the battery is charged, your handheld turns on and a dialog box appears. Click OK. Set up voice services To begin using your handheld as a phone, you must integrate your handheld with a Voice Over Internet Protocol (VoIP) system using the setup procedure listed on page 4 of this guide. 5. If the date and time are incorrect, see "How do I correct the date and time?" on page 5 for more information. Charge the battery Using the travel charger 1. Connect the end of the USB cable to your handheld. 2 Setting up for email Setting up for email Use this setup procedure to receive email from your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® GroupWise® email account. To use this setup procedure, one of the following system requirements must be met: Note: After you install the BlackBerry Desktop Software, you can charge the handheld battery using your computer. See "Can I charge my handheld using my computer?" on page 5 for more information. · Microsoft Outlook (Workgroup installation) with an email account on a Microsoft Exchange Server version 5.5 or later Lotus Notes version 4.6 or later, with an email account on an IBM Lotus® Domino® Server version 4.6 or later Novell GroupWise client version 6.5 Service Pack 4 with an email account on a Novell GroupWise Server version 6.5 Service Pack 1 or later Integrate with an email account using enterprise activation When the enterprise activation screen appears on your handheld after you connect your handheld to your computer, your email account is being integrated with your handheld. Wait for the enterprise activation screen to disappear before configuring your network settings. · · Configure your wireless network settings In the handheld options, on the VPN and WLAN screens, type any settings provided by your system administrator. For more information about configuring your wireless network settings, on the handheld, click Help and then click Network Configuration. Click a topic. Install the BlackBerry Desktop Software 1. 2. Insert the BlackBerry Desktop Software Installation CD into your CD drive. Complete the on-screen instructions. · Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your email integration option. Turn wireless on Your handheld connects to the wireless network using an internal radio. When your the battery is charged and your network settings are configured, turn on the radio in a wireless coverage area. See the inside front cover of this guide for information on wireless coverage levels and the wireless radio. · Select BlackBerry Enterprise Server as your email redirection option. 3. 4. 5. Connect your handheld to your computer. On the Windows taskbar, click Start. Select Programs > BlackBerry > Desktop Manager. · When you are prompted to generate an encryption key, follow the on-screen instructions. 3 For RIM internal use only. Not for external distribution. Setting up for voice services Use this setup procedure to integrate your handheld with a VoIP system. Contact your system administrator for more information about your VoIP system. Configure your VoIP network settings In the handheld options, on the VoIP screen, type any settings provided by your system administrator. For more information about configuring your wireless network settings, on the handheld, click Help and then click Network Configuration. Click a topic. Turn wireless on Your handheld connects to the wireless network using an internal radio. When your battery is charged and your network settings are configured, turn on the radio in a wireless coverage area. See the inside front cover of this guide for information on wireless coverage levels and the wireless radio. 4 Frequently asked questions Frequently asked questions Why does my handheld not turn on? The power is off. Press the Power button to turn the power on. The battery is not charged. See "Charge the battery" on page 2. Remove and then reinsert the battery. Can I charge my handheld using my computer? Yes. If you have installed the BlackBerry Desktop Software, you can charge your handheld battery using the computer. To charge your handheld battery using the computer, the following system requirements must be met: Why does my handheld not charge? A connection is not secure. Check that all cables and plugs are fully inserted into ports and power outlets. See "Charge the battery" on page 2 for more information The battery is not inserted properly. Reinsert the battery so that the connectors align. How do I correct the date and time? 1. 2. 3. 4. In the handheld options, click Date/Time. Set the date and time. Click the trackwheel. Click Save. Why can I not send or receive email? Verify that the handheld wireless radio is on and that you are in a wireless coverage area. See the inside front cover of this guide for more information on the wireless radio and levels of wireless coverage. Verify that you have integrated your handheld with an email account. See "Setting up for email" on page 3. Verify that you have configured your wireless network settings. See "Configure your wireless network settings" on page 3 for more information Why can I not make phone calls? Verify that the handheld wireless radio is on and that you are in a wireless coverage area. See the inside front cover of this guide for more information on the wireless radio and levels of wireless coverage. Verify that you have integrated your handheld with a VoIP system and configured your wireless network settings for voice services. See "Setting up for voice services" on page 4. 5 · · · Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later Available USB port Windows®98, Windows ME, Windows 2000, or Windows XP Note: If you use Windows 98 (not Windows 98 Second Edition), you must download an update from http://www.microsoft.com/com/dcom/ dcom98/dcom1_3.asp for the USB driver to operate as expected. 1. 2. Connect the smaller end of the USB cable to your handheld. Connect the larger end of the USB cable to an available USB port on your computer. Note: If you connect your handheld to the computer using a USB hub, the hub must be self powered. 3. Charge the battery to full power. For RIM internal use only. Not for external distribution. How do I connect my handheld to the BlackBerry Desktop Software? If the desktop software is installed on your computer, your handheld should connect to the desktop software automatically when you connect the handheld to the computer. If your handheld does not connect, open the BlackBerry Desktop Software. 1. 2. 3. Click Options > Connection Settings. In the drop-down list, click the correct port. Click Connect. If the connection problems continue, close the BlackBerry Desktop Software and disconnect the handheld. Open the desktop software again and reconnect the handheld. Verify that all connections are secure. Why can I not use shortcuts on the Home screen? By default, you can quickly dial phone numbers from the Home screen. To use shortcuts on the Home screen, in the phone, click Options. Click General Options. Set the Dial From Home Screen field to No. How do I reset my handheld? Only reset your handheld if the handheld does not respond for more than a few minutes, or if your system administrator has advised you to reset your handheld. To reset your handheld hardware and programs, remove and then reinsert the battery. Customer support Support website: www.blackberry.com/support 6 ©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of, and trademarks of, Research In Motion Limited (RIM). All other brands and marks are the properties of their respective owners. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. There are no warranties, express or implied, with respect to the contents of this document, and all information provided herein is provided "as is". In no event shall RIM or its affiliates be liable to any party for any direct, indirect, special, or consequential damages in connection with your use of this document, including, without limitation, loss of business revenue or earnings, lost data, damages caused by delays, lost profits, or a failure to realize expected savings, even if RIM was expressly advised of the possibility of such damages. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes in a timely manner or at all. Your handheld might vary from the depictions on this document. Published in XXXXX. PRINTSPEC-005 MAT-09092-001 Model number: RAS10WW