BlackBerry Wireless Handheld User Guide User Guide BlackBerry 7210 Wireless HandheldTM, BlackBerry HandheldTM and BlackBerry 7280 Wireless HandheldTM. 7230 Wireless BlackBerry 7210TM: 900/1900 MHz GSM GPRS Networks BlackBerry 7230TM: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7280TM: 850/1800/1900 MHz GSM GPRS Networks Model Numbers: R6230GE, R6230GN Last modified: 3 September 2003 Part number: PDF-06312-012 At the time of publication, this documentation complies with handheld software version 3.7.0. © 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, `Always On, Always Connected', the "envelope in motion" symbol, BlackBerry and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada Contents About this guide........................................................................................................... 5 Overview ................................................................................... 6 Audience .................................................................................... 6 Conventions............................................................................... 7 Related resources...................................................................... 7 Messages......................................................................................................................... 9 Email and PIN messages ....................................................... 10 SMS messages ......................................................................... 23 Managing messages ............................................................... 28 Address book ...............................................................................................................37 Adding contacts ...................................................................... 38 Managing the address book.................................................. 42 Setting address book options................................................ 45 Managing the SIM card phone book ................................... 45 Phone .............................................................................................................................49 Making phone calls ................................................................ 50 Answering phone calls .......................................................... 53 Using phone features ............................................................. 54 Managing phone call logs ..................................................... 56 Setting phone options ............................................................ 59 Viewing phone information.................................................. 68 Browser ..........................................................................................................................71 About the handheld browsers .............................................. 72 Configuring a browser........................................................... 72 Browsing web pages .............................................................. 73 Using bookmarks.................................................................... 78 Managing the browser ........................................................... 83 Setting browser options ......................................................... 85 Calendar ........................................................................................................................87 Navigating in the calendar.................................................... 88 Managing appointments and meetings............................... 90 Setting calendar options ........................................................ 97 Other applications......................................................................................................99 Tasks ....................................................................................... 100 MemoPad............................................................................... 102 Calculator............................................................................... 104 Alarm...................................................................................... 105 Games..................................................................................... 106 Options .......................................................................................................................109 Handheld options................................................................. 110 Reference ...................................................................................................................135 Icons........................................................................................ 136 Troubleshooting.................................................................... 139 Maintenance .......................................................................... 142 Index............................................................................................................................143 About this guide This section provides information on the following topics: · Overview · Audience · Conventions · Related resources About this guide Overview This guide provides information on using the BlackBerry Wireless Handheld and its applications. You can set up your handheld to work with your email accounts using one of three options: · Web client: You use this option if you integrate your handheld with a new email account, that is provisioned with the handheld, or with your existing Internet service provider (ISP) email account. · BlackBerry Enterprise Server: You use this option if you integrate your handheld with your business email account to extend your Microsoft Outlook® or Lotus Notes® mailbox and your business has a BlackBerry Enterprise Server. · BlackBerry Desktop Redirector: You use this option if you integrate your handheld with your business email account to extend your Microsoft Outlook mailbox. Depending on your service provider's plan, your handheld might vary from the depictions in this guide and some applications might not be available on your handheld. Contact your service provider for more information on available services. Audience This guide is a reference for BlackBerry Wireless Handheld users. 6 User Guide Conventions Conventions This guide uses the following conventions: Icon Description Warning: Warnings advise you that failure to take or avoid a specific action can result in data loss or physical damage. Note: Notes contain important information on the associated topic. Tip: Tips provide optional or time-saving information on the associated topic. Prerequisite: Prerequisites are required conditions for the associated topic. Related resources Refer to the following resources for additional information: Resource Description This card provides you with the steps that you must complete to set up your handheld and provides shortcuts and tips for using your handheld. Each tool in the desktop software offers online Help to guide you and answer your questions. To view procedures for and information on the desktop software's tools, in any active window, click Help. If you integrate your handheld with an email account using the web client, you configure your email settings on the web client site. For information on configuring and using the Web Client, in any Web Client window, click Help. This web site provides frequently asked questions and documentation for all BlackBerry products. Getting Started and Quick Reference Card BlackBerry Desktop Software Online Help BlackBerry Web Client Online Help www.blackberry.com/ support BlackBerry Wireless Handheld 7 About this guide 8 User Guide 1 Messages This section provides information on the following topics: · Email and PIN messages · Opening messages · Sending email and PIN messages · Managing address book attachments · Managing file attachments · Setting message options · SMS messages · Opening SMS messages · Sending SMS messages · Setting SMS message options · Managing messages · Saving messages · Deleting messages · Reconciling email messages · Filing email messages · Searching for messages · Marking messages 1: Messages Email and PIN messages You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account. You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another person's handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account. Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN. Opening messages You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users. Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically. Open a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. The message appears. Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears. · To request the next section of the message, click More. · To request the rest of the message, click More All. Refer to "Set message options" on page 21 for more information. 10 User Guide Email and PIN messages Sending email and PIN messages Prerequisite: To send messages, the following requirements must be met: · The wireless coverage indicator must show a level of wireless coverage. · GPRS must appear with the wireless coverage indicator on the Home screen. Send a message 1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options: · To send an email message, click Compose Email. The Select Address screen appears. · To send a PIN message, click Compose PIN. The Select Address screen appears. 4. Click [Use Once]. A menu appears. Select Address screen menu -- Email item 5. Select one of the following options: · To send an email message, click Email. The One Time Email screen appears. BlackBerry Wireless Handheld 11 1: Messages · To send a PIN message, click PIN. The One Time PIN screen appears. 6. Type an email address or PIN number. 7. Click the trackwheel. A menu appears. 8. Click Continue. Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6. 9. In the Subject field, type a subject. 10. Press the Enter key. 11. Type a message. Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service. 12. Click the trackwheel. A menu appears. 13. Select one of the following options: · To save a draft of the message without sending it, click Save Draft. · To send the message, click Send. If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage. Send a message to a contact in your address book 1. Open the address book application. The Find screen appears. Tip: To search for a contact name, type the first letters of the name. 2. Click a contact. A menu appears. 3. Select one of the following options: 12 User Guide Email and PIN messages · To send an email message, click Email . · To send a PIN message, click PIN . 4. In the Subject field, type a subject. 5. Press the Enter key. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Send an email message using a link Links to email addresses appear as underlined text. 1. Click an email address link. A menu appears. 2. Click Email. 3. In the Subject field, type a subject. 4. Press the Enter key. 5. Type a message. 6. Click the trackwheel. A menu appears. 7. Click Send. The message is sent. Reply to a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Open. 4. Click the trackwheel. A menu appears. 5. Select one of the following options: · To reply to only the sender, click Reply. BlackBerry Wireless Handheld 13 1: Messages · To reply to the sender and all recipients of the original message, click Reply To All. Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Forward a message 1. Open the messages application. The Messages screen appears. 2. Click a message. A menu appears. 3. Click Forward. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options: · To send an email message, click Email . · To send a PIN message, click PIN . 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Resend a message 1. Open the messages application. The Messages screen appears. 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Resend. The message is sent. 14 User Guide Email and PIN messages Edit and resend a message 1. Open the messages application. The Messages screen appears. 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Edit. The message appears. 6. Edit the message. Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address. 7. Click the trackwheel. A menu appears. 8. Click Send. The message is sent. Managing address book attachments You can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book. Send an address book attachment 1. Open the messages application. The Messages screen appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options: · To send an email message, click Compose Email. The Select Address screen appears. · To send a PIN message, click Compose PIN. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options: BlackBerry Wireless Handheld 15 1: Messages · To send an email message, click Email . · To send a PIN message, click PIN . 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Attach Address. The Attach screen appears. 9. Click a contact. A menu appears. 10. Click Continue. The contact information is attached to the message. Composing a message -- Address book attachment 11. Click the trackwheel. A menu appears. 12. Click Send. The message and attachment are sent. Open an address book attachment 1. In a message with an address book attachment, place your cursor in the name of the address book attachment. 16 User Guide Email and PIN messages Open email message with address book attachment 2. Click the trackwheel. A menu appears. 3. Click View Attachment. The contact information appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options: · To add the contact information to your address book, click Add To Address Book. · To update the contact information that is in your address book, click Update Address. · To return to the open message, click Close. BlackBerry Wireless Handheld 17 1: Messages Managing file attachments If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension. Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met: · Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. To open file attachments with a .zip or .html file extension, the following additional requirement must be met: · Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino. Spreadsheet format Document format Open the table of contents of a file attachment 1. In a message with a file attachment, click the trackwheel. A menu appears. 2. Click Open Attachment. The Attachments screen appears. 18 User Guide Email and PIN messages 3. Click Table of Contents. A menu appears. 4. Click Retrieve. The table of contents appears. Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears. Open a file attachment 1. In a message with a file attachment, click the trackwheel. A menu appears. 2. Click Open Attachment. The Attachment screen appears. Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears. 3. Click Full Content. A menu appears. 4. Click Retrieve. The content appears. Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve. Navigate in spreadsheet format 1. In spreadsheet format, click the trackwheel. A menu appears. 2. Select one of the following options: · To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet. · To view the previous worksheet, click Prev Sheet. · To view the next worksheet, click Next Sheet. · To move to a specific cell, click Go to Cell. A dialog appears. Type the cell coordinates (for example, C16). Click the trackwheel. · To view the contents of a cell, click View Cell. BlackBerry Wireless Handheld 19 1: Messages Set file attachment options 1. In a file attachment, click the trackwheel. A menu appears. 2. Click Options. The Options screen appears. 3. In the following fields, press the Space key until the preferred option appears: Field Sheet Outline Cells Sheet Horizontal Scroll Sheet Vertical Scroll Sheet Column Width Sheet Display Labels Case Sensitive Search Font Family Font Size Cache Size Description Set whether the grid appears in spreadsheet format. Set whether the information in spreadsheet cells wraps around when you scroll horizontally. Set whether the information in spreadsheet cells wraps around when you scroll vertically. Set the column width for the spreadsheet. Set whether spreadsheet columns are labeled with letters and rows are labeled with numbers. Set whether the Find feature is case sensitive when it searches attachments. Set the font for attachments. Set the font size for attachments. Set how much handheld memory can be used by attachments that you have viewed on your handheld. Default Yes No No Medium Yes No System 9 500KB 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. 20 User Guide