User manual BLACKBERRY 7290

BlackBerry® Wireless Handheld User Guide User Guide, BlackBerry 7290 Wireless Handheld BlackBerry 7290 Wireless HandheldTM Model Number: RAP40GW Last modified: 3 November 2004 Part number: SWD_X_HH(EN)-004.001 At the time of publication, this documentation complies with handheld software version 4.0. © 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. This document is provided "as is" and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. 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Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada Contents Enterprise activation .....................................................5 Email messages ...............................................................7 PIN messages ................................................................ 13 SMS messages .............................................................. 15 Search .............................................................................. 17 Attachments .................................................................. 19 Synchronizing data ..................................................... 21 Backing up and restoring handheld data ........... 23 Typing ............................................................................. 25 Phone .............................................................................. 27 Browser ........................................................................... 35 Downloading ................................................................ 39 Contacts ......................................................................... 41 Calendar ......................................................................... 45 Tasks ................................................................................ 49 Memos ............................................................................ 51 Alarm ............................................................................... 53 Calculator ....................................................................... 55 Bluetooth® .................................................................... 57 Date and time .............................................................. 59 Profiles ............................................................................ 61 Screen display ............................................................... 63 Language ....................................................................... 65 Power and battery ....................................................... 67 Network coverage ....................................................... 69 SIM card ......................................................................... 73 Security ........................................................................... 75 BrickBreaker .................................................................. 81 3 Service books ................................................................ 83 Frequently asked questions ..................................... 85 Tips .................................................................................117 Legal notice .................................................................123 Index ..............................................................................125 4 Enterprise activation · · About enterprise activation Activate the handheld over the wireless network Activate the handheld over the wireless network In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate. Related topic About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0. You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation. If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that you have been provisioned for enterprise activation. If you have been provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account. Notes: If the handheld has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to verify the status of the activation. If the Enterprise Activation does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status. · Why are some messages already on my handheld? 5 6 Email messages · · · · · · · · · · · · · · · · · · · Open a message Send an email message Save draft messages Add contacts to a message Set the importance level Change sent messages Manage messages File messages View filed messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Save a copy of messages sent from the handheld Add an email signature Set an out of office reply Create an email filter Set folder redirection Email and PIN messages -- frequently asked questions 3. 4. 5. 6. 7. 8. 9. Click [Use Once]. Click Email. Type an email address. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose Email. If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service. Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Add contacts to a message To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Open a message An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Set the importance level When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes. Send an email message 1. 2. In the messages list, click the trackwheel. Click Compose Email. 7 Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. View filed messages To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. Note: To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder. Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Delete multiple messages at one time To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key. To delete sent and received messages prior to and including a date, click a date. Click Delete Prior. Note: When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox. Related topic · · · · · Save Reply Forward Reply To All Delete To delete the original message from a reply, click the trackwheel. Click Delete Original Text. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topics · Reconcile deleted messages Mark a message as opened or unopened To change the status of a message, click a message. Click Mark Opened or Mark Unopened. To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened. · · 8 Can I file messages? View filed messages Save a copy of messages sent from the handheld Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox. 1. 2. 3. 4. In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Related topic · About email signatures About out of office reply The out of office reply is automatically sent to your contacts the first time that the contact sends you an email message. To set an out of office reply from your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can set an out of office reply in your mailbox. Note: Set an out of office reply for each message service on your handheld. Note: Set the save copy option for each message service on your handheld. Related topic · View filed messages About email signatures The signature is added to your email messages after you send them. It does not appear on your handheld when you compose the email message. To add a signature to messages sent from your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software. Note: Set an email signature for each message service on your handheld. Set an out of office reply 1. 2. 3. 4. In the messages options, click Email Settings. Set the Use Out Of Office Reply field to Yes. Type a reply. If you use a Lotus Notes® mailbox, in the Until field, set the date on which the out of office reply should be disabled. Click the trackwheel. Click Save. 5. 6. Related topic · About out of office reply Add an email signature 1. 2. 3. 4. 5. In the messages options, click Email Settings. Set the Use Auto Signature field to Yes. Type a signature. Click the trackwheel. Click Save. About email filters You create filters to specify which email messages are forwarded to your handheld and which messages remain in your mailbox. To forward messages to your handheld, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, From, and Subject fields). 9 If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No. Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one to apply first by placing that filter higher in the list. To create email filters on your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to create email filters. Note: Set email filters for each message service on your handheld. · Create a filter quickly Use email filters Click a filter. Perform one of the following actions: · · · · · · · Enable filter Disable filter View Edit Delete Move up Move down Create a filter quickly In the messages list, click a message on which to base your filter. Perform one of the following actions: Create an email filter 1. 2. 3. 4. 5. 6. In the messages options, click Email Filters. Click the trackwheel. Click New. Set the filter information. Click the trackwheel. Click Save. · · Create a filter based on the sender: Click Filter Sender. Create a filter based on the subject: Click Filter Subject. Add a title and save the filter. About folder redirection If rules within your mailbox direct new messages into different folders, you must specify which desktop email folders should forward messages to your handheld. To set folder redirection, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to specify folder redirection settings. Note: Set folder redirection for each message service on your handheld. Notes: To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue. To make the filter detect messages from multiple contacts, use semi colons to separate your contacts in the From or Sent to fields. Related topics · · About email filters Use email filters 10 Set folder redirection 1. 2. 3. 4. 5. 6. In the messages options, click Email Settings. Click the trackwheel. Click Folder Redirection. Select the check boxes. Click the trackwheel. Click Save. Notes: Verify that you selected the Inbox. If you do not select the Inbox, email messages are not forwarded from this folder. To specify all of your folders for redirection, including your Sent Items folder, select the Select All check box. All email messages sent from your mailbox also appear on your handheld. Related topics · · · About folder redirection View filed messages How do I make changes to the folders on my handheld? 11 12 PIN messages · · · · · · · · · · · · · About PIN messages Find your PIN Open a message Send a PIN message Save draft messages Add contacts to a message Change sent messages Manage messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Email and PIN messages -- frequently asked questions Note: If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, your PIN is displayed on the Enterprise Activation screen. Send a PIN message 1. 2. 3. 4. 5. 6. 7. 8. 9. In the messages list, click the trackwheel. Click Compose PIN. Click [Use Once]. Click PIN. Type a PIN number. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. About PIN messages A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know the PIN of another BlackBerry handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account. When your PIN message is delivered to the recipient, a D appears with a check mark in the messages list. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN. Find your PIN In the handheld options, click Status. 13 14 SMS messages · · · · · · · · · · · · · · · · About SMS messages Find your SMS number Type an SMS number Open an SMS message Send an SMS message Save draft messages Manage messages Resend an SMS message Enable cell broadcast messages Manage cell broadcast channels Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Leave SMS messages on the SIM card SMS messages -- frequently asked questions Type an SMS number When you type an SMS-compatible number, include the country code and the area code. Note: In the phone, set your smart-dialing options to avoid typing the country code and area code. Related topic · About smart dialing Open an SMS message An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope. Send an SMS message 1. 2. 3. 4. 5. 6. 7. 8. 9. In the messages list, click the trackwheel. Click Compose SMS. Click [Use Once]. Click SMS. Type the SMS-compatible phone number. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. About SMS messages With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for SMS. You can send SMS messages to contacts who have SMS-compatible phone numbers. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS. Find your SMS number In the phone, the My Number field displays your phone number. If your handheld is enabled for SMS, this number is also your SMS number. 15 Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Manage cell broadcast channels The cell broadcast channels that you subscribe to determine the kind of information messages that you receive. In the handheld options, click SMS. Select a channel from the list. Click the trackwheel. Perform one of the following actions: · · · · Save Reply Forward Delete · · · · To receive messages from a new channel, click Add Channel. To specify a preferred name for the selected channel, click Set Nickname. To stop receiving messages from the selected channel, click Disable. To remove the selected channel, click Delete Channel. To remove the history from an SMS message, when replying, click the trackwheel. Click Remove History. Resend an SMS message To resend your SMS message to the same contact, open the message. Click the trackwheel. Click Resend. Note: To specify the languages in which you would like to receive cell broadcast messages, scroll down the list and select a cell broadcast language. Click the trackwheel. Click Enable or Disable. Related topic About cell broadcast messages If your service provider supports cell broadcasting, and provides you with access to a cell broadcasting channel, you can receive information messages from the wireless network. These SMS messages can communicate information about weather, sports, traffic, or other news directly to your handheld. For more information on cell broadcasting, contact your service provider. · About cell broadcast messages Enable cell broadcast messages To enable cell broadcasting, in the handheld options, click SMS. Set the Cell Broadcasting Service field to On. Related topic · About cell broadcast messages 16 Search · · · About search Search the messages list Search the handheld · · Search for a specific contact Search for a subject Use saved searches To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall. Click a search. Perform one of the following actions: About search You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject. You can also search the handheld to find content across all programs. With the global search, files which appear in the search results can be used just as they would in the original program. For example, you can manage email messages in your search results the same way that you would in the messages list. · · · View Edit Delete To view the terms of your last search quickly, in the list of searches, click the trackwheel. Click Last. Search the messages list 1. 2. 3. 4. 5. 6. 7. 8. In the messages list, click the trackwheel. Click Search. Set the search criteria. Click the trackwheel. Click Save. Add a name and a shortcut key for your search. Click the trackwheel. Click Save. Search for a specific contact To search for all messages from a specific sender, click the message. Click Search Sender. To search for all messages to a specific recipient, click the message. Click Search Recipient. Search for a subject To search for all messages with the same subject, click a message. Click Search Subject. Search the handheld 1. 2. In the search program, type text in the Text field to search the records on your handheld. In the Name field, type text to search using the names of contacts in your address book, calendar, or messages list. Select the check boxes for the programs to search. Click Search. 17 Note: You can search without saving the details for the search. After you set the criteria, click the trackwheel. Click Search. Related topics 3. 4. · Use saved searches Notes: If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful. File attachments are not searched when you search across the handheld programs. To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topic · How do I search for text within a file attachment? 18 Attachments · · · · · · About attachments Use address book attachments Open a file attachment Open an image attachment Navigate attachments Attachments -- frequently asked questions To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address. Open a file attachment 1. 2. 3. 4. Place your cursor in the name of the file attachment. Click the trackwheel. Click Open Attachment. Select Table of Contents to open an automatically generated table of contents for the file attachment, or select Full Content to open the complete file attachment. Click the trackwheel. Click Retrieve. About attachments Address book attachments enable recipients of your messages to view and add contacts to their handheld address books. When you open a message that contains an address book attachment, a book icon appears at the bottom of the message with the name of the attached contact. You can view certain types of file attachments on your handheld, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif image attachments. A message with a file attachment appears in the messages list with a paperclip icon. Related topic 5. 6. Open an image attachment 1. 2. 3. Place your cursor in the name of the image attachment. Click the trackwheel. Click View Attachment. Navigate attachments To open content that is embedded within a document or spreadsheet, click a content link. Click Retrieve. Examples of embedded content include tables, images, footnotes, text boxes, or comments. Press the Escape button to return to the main attachment content. To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel. To move to a specific cell within a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell co-ordinates and click the trackwheel. · Can I view file attachments on my handheld? Use address book attachments To view an address book attachment, in an open message, click the trackwheel. Click View Attachment. To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book. 19 To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell. To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet. To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet. To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet. To pan horizontally across an image, hold the Alt key and roll the trackwheel. To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out. To zoom to the original image size, click the trackwheel. Click Zoom 1:1. To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate. To view an image in more detail after zooming in, click the trackwheel. Click Enlarge Area. 20