User manual BLACKBERRY 7520

BlackBerry Wireless HandheldTM Getting Started Guide Push To TalkTM button Respond to a Direct Connect® call Notification LED Earpiece Headset jack USB port Trackwheel Select or click an item Escape button Exit a screen Backspace key Alt key Type the alternate character on a key Enter key Symbol key Type a symbol or Turn the speaker on/off during a call Microphone Power button Backlighting Right Shift key Left Shift key How do I navigate? Roll the trackwheel to move the cursor and highlight items on the screen. Click (press) the trackwheel to view the menu on most screens and to select items on the screen. Press the Escape button to exit a screen, cancel an action, or go back one page in the Browser. Hold the Escape button to end a phone call. How do I use the Push To TalkTM button? Hold the Push To TalkTM button to speak during a Direct Connect® call. Release the Push To TalkTM button to listen during a Direct Connect® call. Tips Phone Open the phone Make a phone call End a call from the Active Call screen Change the volume during a call Dial a letter in a phone number Call voice mail Assign speed dial to a letter Type a phone number extension Mute a call using a headset End a call using a headset Switch between the speaker and earpiece during a call Press Type a phone number from the Home screen Hold the Escape button Roll the trackwheel Press Hold Hold the letter > Type a phone number Press + > Type the extension number Press the headset button Hold the headset button Press + the letter key Messages Compose from the messages list Reply to sender Reply to all Forward a message Move to the next date Move to the previous date Move to the next unread message View sent messages View received messages View SMS messages View voice mail messages Press Press Press Press Press Press Press Press Press Press Press + + + + + + View Direct Connect® calls Press Page up in an open message Page down in an open message Press Press Calendar* Change to Agenda format Change to Day format Change to Week format Change to Month format Press Press Press Browser Open the home page Open the Browser Bookmarks screen Add a bookmark Press Refresh a web page Press Press Press Press the Escape button Press the Escape button Press Hold the Escape button Search a web page Page down Go back one page Press Press Press Move to the next day, week, Press or month Move to the previous day, week, or month Move to the current date Move to a specific date Press Press Press Stop a web page from loading Go to a specific web page *In the calendar options, set the Enable Quick Entry field to No to use these shortcuts in Day format. Exit the Browser Navigating your handheld Lock the handheld Lock the keyboard Set a password > Click the Lock icon Click the Keyboard Lock icon (only available if you have not set a password) Roll the trackwheel or Press + roll the trackwheel Press the Escape button Highlight the item > Click the trackwheel Hold + roll the trackwheel Press Press Hold Press Typing and editing Capitalize a letter Insert a period Type the alternate character on a key Insert an accented character Insert a symbol Select text Copy selected text Hold the letter Press Press twice + the key Move the cursor Hold a letter + roll the trackwheel Press > Click a symbol or Press a letter Press > Roll the trackwheel Press + click the trackwheel or Click the trackwheel > Click Copy Press + click the trackwheel or Click the trackwheel > Click Paste Press + or Click the trackwheel > Click Cut Press the Escape button Return to previous screen Click an item Select multiple items Go to the top of a screen Go to the bottom of a screen Turn on/off the handheld Turn on/off backlighting Paste selected text Cut selected text Cancel selection Status indicators battery power low battery power charging service book waiting alarm set voice mail message receiving data transmitting data TTY enabled Number lock on Shift lock on Alt mode on speaker not enabled for Direct Connect® Location Based Services Bluetooth radio on Bluetooth connected Wireless network coverage To turn the wireless radio on or off, click Turn Wireless On/Turn Wireless Off. Wireless coverage Emergency calls Receive SMS messages Phone Direct Connect® Email and PIN messages Browser How do I... Send a Direct Connect® Call Alert 1. In the phone, type a Direct Connect® number (AreaID*NetworkID*MemberID). 2. Click Alert. 3. Press the Push To TalkTM button. Make a phone call 1. 2. 3. 4. On the Home screen, type a phone number. Click the trackwheel. Click Call. To end the call, hold the Escape button. Set a password 1. In the handheld options, click Security. 2. Set the Password field to Enabled. · Set the other fields on the screen (optional). 3. Click the trackwheel. 4. Click Save. 5. Type a password. 6. Press the Enter key. 7. Type the password again. 8. Press the Enter key. Respond to a Call Alert 1. Press the Push To TalkTM button. 2. Hold the Push To TalkTM button to speak to your contact. 3. Release the Push To TalkTM button to listen to your contact. Send an email message 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. In the messages list, click the trackwheel. Click Compose Email. Click [Use Once]. Click Email. In the Email field, type an email address. Click the trackwheel. Click Continue. In the Subject field, type a subject. Press the Enter key. Type a message. Click the trackwheel. Click Send. Turn on the Bluetooth® radio and pair with another Bluetooth device In the handheld options, click the trackwheel. Click Enable Bluetooth. Click the trackwheel again. Click Add Device. Click the name of the device your want to pair with. Authenticate the device you want to pair with by typing a passkey in the Enter passkey for field. 7. Type the same passkey on the device you are pairing with. 1. 2. 3. 4. 5. 6. Add a contact 1. 2. 3. 4. 5. In the address book, click the trackwheel. Click New Address. Type contact information. Click the trackwheel. Click Save. Access Help · On the Home screen, click to see help topics associated with applications on the handheld. · On the Home screen, click to contact Nextel Customer Care. Fields Press the Space key to change the value in a field. Press the Alt key to view all the values that are available in the selected field. Menus Click the trackwheel to view the menu. On the menu, click standard actions such as New, View, Edit, Delete, Save, Options, and Help. Additional options might appear depending on the item you have selected. © 2004 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of, and trademarks of, Research In Motion Limited (RIM). All other brands and marks are the properties of their respective owners. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Nextel, the Nextel logo, Nextel Online, Nextel Direct Connect, Direct Connect, Push To Talk, PTT, and all other Nextel product and/or service names referenced throughout this document are either a trademark, service mark or registered trademark of Nextel Communications, Inc. All rights reserved. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. There are no warranties, express or implied, with respect to the contents of this document, and all information provided herein is provided "as is". In no event shall RIM or its affiliates be liable to any party for any direct, indirect, special, or consequential damages in connection with your use of this document, including, without limitation, loss of business revenue or earnings, lost data, damages caused by delays, lost profits, or a failure to realize expected savings, even if RIM was expressly advised of the possibility of such damages. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes in a timely manner or at all. Your handheld might vary from the depictions on this document. Published in XXXXX. PRINTSPEC-005 MAT-08432-001 Model number: RAL11IN Contents Where can I find more information? On the handheld · On the menu, click Help to see help topics associated with the application that you are using. · On any Help screen, click the trackwheel. Click Index to see a list of additional help topics. In the BlackBerry Desktop Software Setting up your handheld Insert the SIM card Insert the battery Charge the battery Turn wireless on Set up email Setting up for email using BlackBerry Enterprise Server Use enterprise activation Use the BlackBerry Desktop Software Setting up for email using BlackBerry Web Client Create an account Synchronize your handheld data Frequently asked questions 2 2 2 2 3 3 · On the Help menu, click Desktop Help Contents to view the Handheld User Guide or the BlackBerry Desktop Software Online Help. In your BlackBerry Web Client account using a desktop browser · On the menu bar, click Help to view the 4 4 4 BlackBerry Web Client Online Help. 5 5 5 6 ©2004 Research In Motion Limited. All rights reserved. Published in XXXXX. PRINTSPEC-004. MAT-08431-001 1 Setting up your handheld Insert the SIM card Your SIM card contains important information about your wireless service. Your SIM card might be inserted already. Warning: Turn off your handheld before you insert or remove the SIM card. Do not scratch, bend, or expose the SIM card to static electricity or wet conditions. 1. Press the battery cover release button. Insert the battery Warning: Use only the battery that Research In Motion specifies for use with your handheld. Refer to the Safety and Product Information booklet that accompanied your handheld for more information on using the battery safely. 1. 2. 3. Press the battery cover release button. Slide off the battery cover. Insert the battery so that the connectors align. Release button 2. 3. 4. 5. 6. 7. Slide off the battery cover. If the battery is inserted, remove it. Slide the SIM card holder toward its hinge to unlock it. Lift the SIM card holder. Remove your SIM card from its packaging. Insert the SIM card into the holder so that the notches align. 4. Replace the battery cover. If the battery is charged, your handheld turns on and a dialog box appears. Click OK. 5. If the date and time are incorrect, see "How do I correct the date and time?" on page 6 for more information. Charge the battery Using the travel charger 1. Connect the end of the USB cable to your handheld. 2 Setting up your handheld Note: If you use Windows 98 (not Windows 98 Second Edition), you must download an update from http://www.microsoft.com/com/dcom/ dcom98/dcom1_3.asp for the USB driver to operate as expected. 1. 2. Depending on the type of travel charger you received with your handheld, slide the attachment piece into the power adapter or fold the plugs down as shown below. 2. Connect the smaller end of the USB cable to your handheld. Connect the larger end of the USB cable to an available USB port on your computer. Note: If you connect your handheld to the computer using a USB hub, the hub must be self powered. 3. Charge the battery to full power (approximately 3 to 4 hours). Turn wireless on PUSH Your handheld connects to the wireless network using an internal radio. 3. 4. Plug the power adapter into a power outlet. Charge the battery to full power (approximately 3 to 4 hours). When your SIM card is inserted and the battery is charged, turn on the radio in an area of wireless coverage. Note: If you use BlackBerry Web Client, the account setup process might begin automatically the first time that you turn on the wireless radio. See "Setting up for email using BlackBerry Web Client" on page 5 for more information. Using your computer To charge your handheld battery using the computer, the following system requirements must be met: · · · · Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later Available USB port Windows®98, Windows ME, Windows 2000, or Windows XP BlackBerry Desktop Software or BlackBerry Handheld Manager must be installed to obtain the required USB driver on your computer.See "Setting up for email using BlackBerry Enterprise Server" on page 4 or "Setting up for email using BlackBerry Web Client" on page 5 for more information. Set up email To begin using email on your handheld, you must integrate with an email account using one of the setup options listed in the next sections of this guide. 3 Setting up for email using BlackBerry Enterprise Server Use this option if both of the following situations apply: 4. 5. Type the password provided by your system administrator. Click Activate. · you want to receive email from your corporate Microsoft® Outlook® or IBM® Lotus Notes® email account a system administrator is managing a BlackBerry Enterprise Server within your company · To use this option, the following system requirements must be met: Note: Your system administrator might request that you install the BlackBerry Handheld Manager program on your computer to reduce the amount of data that is transmitted over the wireless network when your handheld is connected to your computer. If you install the BlackBerry Handheld Manager program, you do not need to install the BlackBerry Desktop Software. · Microsoft Outlook (Workgroup installation) with an email account on a Microsoft® Exchange Server version 5.5 or later Lotus Notes version 4.6 or later, with an email account on an IBM® Lotus Domino® Server version 4.6 or later Use the BlackBerry Desktop Software If enterprise activation does not appear on your Home screen, or if your handheld is not enabled on a BlackBerry Enterprise Server version 4.0, you can install the desktop software to integrate your handheld with your email account. 1. 2. Insert the BlackBerry Desktop Software Installation CD into your CD-ROM drive. Complete the on-screen instructions. · Note: If your handheld is not enabled on a BlackBerry Enterprise Server, but you want to use a corporate Microsoft Outlook email account with your handheld, you can set up for email using the BlackBerry Desktop Redirector. See "What is the BlackBerry Desktop Redirector?" on page 6 for more information. · Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your email integration option. Use enterprise activation If enterprise activation appears on your handheld and your handheld is enabled on a BlackBerry Enterprise Server version 4.0, you can integrate your handheld with your email account over the wireless network. 1. Verify that your handheld wireless radio is on and that you are in an area of wireless coverage. On the handheld, click Enterprise Activation. Type your corporate email address. · Select BlackBerry Enterprise Server as your email redirection option. 3. 4. 5. Connect your handheld to your computer. On the Windows taskbar, click Start. Select Programs > BlackBerry > Desktop Manager. · When you are prompted to generate an encryption key, follow the on-screen instructions. 2. 3. 4 Setting up for email using BlackBerry Web Client Setting up for email using BlackBerry Web Client Use this setup option if one or more of the following situations apply: · · · you purchased your handheld in a store you want to set up a new email account for your handheld you want to set up an existing email account for your handheld Create an account Consult your service provider's documentation for more information on setting up the BlackBerry Web Client. Synchronize your handheld data Install the BlackBerry Desktop Software to synchronize and back up handheld personal information management (PIM) data such as contacts and appointments, or to reconcile the status of email messages. 1. 2. Insert the BlackBerry Desktop Software Installation CD into your CD-ROM drive. Complete the on-screen instructions. · Select BlackBerry Web Client as your email integration option. 3. 4. 5. Connect your handheld to your computer. On the Windows taskbar, click Start. Click Programs > BlackBerry > Desktop Manager. 5 Frequently asked questions Why does my handheld not turn on? The power is off. Press the Power button to turn the power on. The battery is not charged. See "Charge the battery" on page 2. Remove and then reinsert the battery. Why does my handheld not charge? A connection is not secure. Check that all cables and plugs are fully inserted into ports and power outlets. See "Charge the battery" on page 2 for more information. The battery is not inserted properly. Reinsert the battery so that the connectors align. How do I correct the date and time? 1. 2. 3. In the handheld options, click Date/Time. Click the trackwheel. Click Copy Network Time. Verify that you have integrated your handheld with an email account. See "Setting up for email using BlackBerry Web Client" on page 5. How do I connect my handheld to the BlackBerry Desktop Software? If the desktop software is installed on your computer, your handheld should connect to the desktop software automatically when you connect the handheld to the computer. If your handheld does not connect, open the BlackBerry Desktop Software. 1. 2. 3. Click Options > Connection Settings. From the drop down list, select the correct port. Click Connect. Why is there a book icon on the Home screen? A new service book is available on your handheld. Service books determine which services and features are available on your handheld. 1. 2. 3. In the handheld options, click Service Book. Click the new service book beside the book icon. Click Accept. If the connection problems continue, close the BlackBerry Desktop Software and disconnect the handheld. Open the desktop software again and reconnect the handheld. Verify that all connections are secure. What is the BlackBerry Desktop Redirector? If you use Microsoft Outlook (Workgroup installation) with an email account on a Microsoft Exchange Server version 5.5 or later and your handheld is not enabled on a BlackBerry Enterprise Server, you can use the BlackBerry Desktop Redirector to set up email on your handheld. 1. 2. Insert the BlackBerry Desktop Software Installation CD into your CD-ROM drive. Complete the on-screen instructions. Why can I not send or receive email? Verify that the handheld wireless radio is on and that you are in an area of wireless coverage. See the inside front cover of this guide for more information on the wireless radio and levels of wireless coverage. · Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your email integration option. 6 Frequently asked questions · Select BlackBerry Desktop Redirector as your email redirection option. 3. 4. 5. Connect your handheld to your computer. On the Windows taskbar, click Start. Click Programs > BlackBerry > Desktop Manager. · When you are prompted to generate an encryption key, follow the on-screen instructions. Your computer must be on and the BlackBerry Desktop Redirector must be running to send and receive email on your handheld. Can I set up email using both BlackBerry Enterprise Server and BlackBerry Web Client? Yes. Complete the steps in "Setting up for email using BlackBerry Enterprise Server" on page 4 followed by the steps in "Setting up for email using BlackBerry Web Client" on page 5. How do I reset my handheld? Only reset your handheld if the handheld does not respond for more than a few minutes, or if your system administrator or service provider has advised you to reset your handheld. To reset your handheld hardware and programs (a hard reset), remove and then reinsert the battery. Customer support BlackBerry support website: www.blackberry.com/support 7