BlackBerry® Wireless Handheld User Guide User Guide, BlackBerry 6750 Wireless HandheldTM, BlackBerry 7750 Wireless HandheldTM BlackBerry 6750 Wireless Handheld Model Number: RAN20CN BlackBerry 7750 Wireless Handheld Model Number: RAN21CN Last modified: 30 August 2004 Part number: PDF-07780-001 At the time of publication, this documentation complies with handheld software version 4.0. © 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents. This document is provided "as is" and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications. Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their counterparts in other nations: 4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501, 5,506,865, 5,109,390, 5,511,073, 5,228,054, 5,535,239, 5,267,261, 5,544,196, 5,267,262, 5,568,483, 5,337,338, 5,600,754, 5,414,796, 5,657,420, 5,416,797, 5,659,569, 5,710,784, 5,778,338 Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Contents Enterprise activation .....................................................5 Email messages ...............................................................7 PIN messages ................................................................ 13 SMS messages .............................................................. 15 Search .............................................................................. 17 Attachments .................................................................. 19 Synchronizing data ..................................................... 21 Backing up and restoring handheld data ........... 23 Typing ............................................................................. 25 Phone .............................................................................. 27 Browser ........................................................................... 35 Downloading ................................................................ 39 Contacts ......................................................................... 41 Calendar ......................................................................... 45 Tasks ................................................................................ 49 Memos ............................................................................ 51 Alarm ............................................................................... 53 Calculator ....................................................................... 55 Date and time .............................................................. 57 Profiles ............................................................................ 59 Screen display ............................................................... 61 Language ....................................................................... 63 Power and battery ....................................................... 65 Network coverage ....................................................... 67 Security ........................................................................... 69 BrickBreaker .................................................................. 75 Service books ................................................................ 77 Frequently asked questions ..................................... 79 3 Tips .................................................................................107 Legal notice .................................................................113 Index ..............................................................................115 4 Enterprise activation · · About enterprise activation Activate the handheld over the wireless network Activate the handheld over the wireless network In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate. Related topic About enterprise activation Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0. You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation. If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that you have been provisioned for enterprise activation. If you have been provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account. Notes: If the handheld has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to verify the status of the activation. If the Enterprise Activation does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status. · Why are some messages already on my handheld? 5 6 Email messages · · · · · · · · · · · · · · · · · · · Open a message Send an email message Save draft messages Add contacts to a message Set the importance level Change sent messages Manage messages File messages View filed messages Delete multiple messages at one time Mark a message as opened or unopened Search the messages list Search the handheld Save a copy of messages sent from the handheld Add an email signature Set an out of office reply Create an email filter Set folder redirection Email and PIN messages -- frequently asked questions 3. 4. 5. 6. 7. 8. 9. Click [Use Once]. Click Email. Type an email address. Click the trackwheel. Click Continue. Type a message. Click the trackwheel. 10. Click Send. Notes: If you have added contacts to the address book, you can select a contact from the list after you click Compose Email. If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service. Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Add contacts to a message To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Open a message An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. Set the importance level When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes. Send an email message 1. 2. In the messages list, click the trackwheel. Click Compose Email. 7 Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message. To resend your message to the same contact, open the message. Click the trackwheel. Click Resend. View filed messages To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. Note: To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder. Manage messages Open a message. Click the trackwheel. Perform one of the following actions: Delete multiple messages at one time To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key. To delete sent and received messages prior to and including a date, click a date. Click Delete Prior. Note: When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox. Related topic · · · · · Save Reply Forward Reply To All Delete To delete the original message from a reply, click the trackwheel. Click Delete Original Text. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. Related topics · Reconcile deleted messages Mark a message as opened or unopened To change the status of a message, click a message. Click Mark Opened or Mark Unopened. To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened. · · 8 Can I file messages? View filed messages Save a copy of messages sent from the handheld Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox. 1. 2. 3. 4. In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Related topic · About email signatures About out of office reply The out of office reply is automatically sent to your contacts the first time that the contact sends you an email message. To set an out of office reply from your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can set an out of office reply in your mailbox. Note: Set an out of office reply for each message service on your handheld. Note: Set the save ...