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Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Enterprise activation............................................................................................................................................9 Email messages ................................................................................................................................................... 11 PIN messages .......................................................................................................................................................17 SMS messages..................................................................................................................................................... 19 MMS messages.................................................................................................................................................... 23 Search................................................................................................................................................................... 27 Attachments ........................................................................................................................................................29 Synchronizing data ............................................................................................................................................33 Backing up and restoring device data ............................................................................................................35 Typing ................................................................................................................................................................... 37 Phone.....................................................................................................................................................................41 Browser................................................................................................................................................................ 49 Downloading .......................................................................................................................................................55 Contacts .............................................................................................................................................................. 59 Calendar...............................................................................................................................................................63 Tasks .....................................................................................................................................................................67 Memos ................................................................................................................................................................. 69 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Alarm......................................................................................................................................................................71 Calculator............................................................................................................................................................. 73 Bluetooth.............................................................................................................................................................. 75 Date and time...................................................................................................................................................... 77 Profiles..................................................................................................................................................................79 Screen display .....................................................................................................................................................83 Language..............................................................................................................................................................87 Power and battery ............................................................................................................................................. 89 Network coverage .............................................................................................................................................. 91 SIM card ...............................................................................................................................................................93 Security ............................................................................................................................................................... 95 Third-party program control............................................................................................................................101 BrickBreaker ...................................................................................................................................................... 105 Service books..................................................................................................................................................... 107 Frequently asked questions............................................................................................................................109 General -- frequently asked questions...........................................................................................................111 Email and PIN messages -- frequently asked questions ........................................................................... 113 SMS messages -- frequently asked questions..............................................................................................119 MMS messages -- frequently asked questions ............................................................................................ 121 37 38 39 40 41 42 43 44 45 46 Attachments -- frequently asked questions ................................................................................................ 123 Synchronization -- frequently asked questions...........................................................................................127 Phone -- frequently asked questions............................................................................................................. 131 Browser -- frequently asked questions......................................................................................................... 135 Contacts -- frequently asked questions ....................................................................................................... 139 Calendar -- frequently asked questions........................................................................................................ 141 Bluetooth -- frequently asked questions ..................................................................................................... 143 Security -- frequently asked questions ........................................................................................................ 145 Shortcuts ...................................................................................................... ...