What would you like to do ? Help us find the most requested user's guides Upload your
user manual Search for a user manual Register Login and access your manuals Reset your password

	Browse all user guides
	The BLACKBERRY 8700 product forum
	Upload your user manual
	Sign-up Log in
	Help us find the most requested user's guides
	Include the add-on to download manuals from your site, forum or blog
	Frequently Asked Questions
	Contact Diplodocs team
ALL GUIDES BY CATEGORY Domestic Appliance TV & Audio Car & Motorcycle Phone Computer Camera & Video Music Sport Gardening & Housekeeping Video Game & Software Jewelry & Watch Baby & Toys Hygiene & Health Other

BlackBerry 8700 Wireless Handheld Version 4.1 User Guide BlackBerry 8700 Wireless HandheldTM Model Number: RAT4xGW BlackBerry 8705g Wireless HandheldTM Model Number: RBH4xGW Last modified: 23 June 2006 Part number: SWD_X_HH(EN)-071.008 At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. ©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. IBM, Lotus, Domino, and Lotus Notes are either registered trademarks or trademarks of International Business Machines Corporation in the United States, other countries, or both. JavaScript is a trademark of Sun Microsystems, Inc. in the United States and other countries. Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents for a list of RIM [as hereinafter defined] patents. This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical, or other inaccuracies in this document. In order to protect RIM proprietary and confidential information and/or trade secrets, this document may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information, hardware or software, products or services and/or third-party web sites (collectively the "Third-Party Information"). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third-Party Information or the third-party in any way. Installation and use of Third-Party Information with RIM's products and services may require one or more patent, trademark, or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third-Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third-party. You are solely responsible for determining whether such third-party licenses are required and are responsible for acquiring any such licenses relating to Third-Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third-Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third-Party Information shall be governed by and subject to you agreeing to the terms of the Third-Party Information licenses. Any Third-Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Published in Canada Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Enterprise activation............................................................................................................................................9 Email messages ................................................................................................................................................... 11 PIN messages .......................................................................................................................................................17 SMS messages..................................................................................................................................................... 19 MMS messages.................................................................................................................................................... 23 Search................................................................................................................................................................... 27 Attachments ........................................................................................................................................................29 Synchronizing data ............................................................................................................................................33 Backing up and restoring device data ............................................................................................................35 Typing ................................................................................................................................................................... 37 Phone.....................................................................................................................................................................41 Browser................................................................................................................................................................ 49 Downloading .......................................................................................................................................................53 Contacts ............................................................................................................................................................... 57 Calendar............................................................................................................................................................... 61 Tasks .................................................................................................................................................................... 65 Memos ..................................................................................................................................................................67 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 Alarm.................................................................................................................................................................... 69 Calculator..............................................................................................................................................................71 Bluetooth.............................................................................................................................................................. 73 Date and time...................................................................................................................................................... 75 Profiles.................................................................................................................................................................. 77 Screen display ......................................................................................................................................................81 Language..............................................................................................................................................................85 Power and battery ..............................................................................................................................................87 Network coverage ............................................................................................................................................. 89 SIM card ............................................................................................................................................................... 91 Security ................................................................................................................................................................93 Third-party program control............................................................................................................................ 99 BrickBreaker ...................................................................................................................................................... 103 Service books..................................................................................................................................................... 105 Frequently asked questions............................................................................................................................ 107 General -- frequently asked questions.........................................................................................................109 Email and PIN messages -- frequently asked questions ............................................................................111 SMS messages -- frequently asked questions.............................................................................................. 117 MMS messages -- frequently asked questions ............................................................................................119 37 38 39 40 41 42 43 44 45 46 Attachments -- frequently asked questions ................................................................................................. 121 Synchronization -- frequently asked questions.......................................................................................... 125 Phone -- frequently asked questions............................................................................................................ 129 Browser -- frequently asked questions......................................................................................................... 133 Contacts -- frequently asked questions ........................................................................................................137 Calendar -- frequently asked questions....................................................................................................... 139 Bluetooth -- frequently asked questions ...................................................................................................... 141 Security -- frequently asked questions ........................................................................................................ 143 Shortcuts ............................................................................................................................................................ 145 Legal notice ....................................................................................................................................................... 147 Index ...................................................................................................................................................................149 1 Enterprise activation About enterprise activation Activate the device over the wireless network Verify activation status 2. In the device options, click Advanced Options. 3. Click Enterprise Activation. 4. Type your corporate email address and the password provided to you by your system administrator. 5. Click the trackwheel. 6. Click Activate. Note: Limit the use of your BlackBerry® device until enterprise activation is complete. Related topic Why are some messages already on my device? (See page 112.) About enterprise activation Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise ServerTM version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation. If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator. If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account. Verify activation status If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status. If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise Activation to check the activation status. Activate the device over the wireless network 1. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network. User Guide 10 2 Email messages Open messages Send email messages Save draft messages Add multiple contacts to a message Set the importance level Resend sent messages Resend pending messages Manage messages File messages View filed messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Save a copy of messages sent from the device Add an auto signature Set an out-of-office reply Create filters Set folder redirection Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Email and PIN messages -- frequently asked questions Note: If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account. Send email messages 1. In a messages list, click the trackwheel. 2. Click Compose Email. 3. In the To field, type an email address or a contact name. 4. Click the trackwheel. 5. Type a message. 6. Click the trackwheel. 7. Click Send. Notes: If a list of names appears as you type a contact name, click a name to add that contact to your message. If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account. Related topic Search for contacts in your company address book (See page 59.) Open messages An unopened message appears in a messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope. User Guide Save draft messages To save a draft of a message, click the trackwheel. Click Save Draft. Resend pending messages Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully. Add multiple contacts to a message To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a contact name. To add a blind carbon copy (BCC) recipient, click the trackwheel. Click Add Bcc. To attach a contact to a message, click the trackwheel. Click Attach Address. Manage messages Open a message. Click the trackwheel. Click one of the following menu items: · Save Reply Forward Forward As Reply To All Delete · · · · · Set the importance level 1. When composing a message, click the trackwheel. 2. Click Options. 3. Set the Importance field to High or Low. 4. Click the trackwheel. 5. Click Save. Resend sent messages To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message. To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message. To resend your message to the same contact, in the open message, click the trackwheel. Click Resend. Notes: To remove the original message from a reply, click the trackwheel. Click Delete Original Text. If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account. File messages To file a message, click the message. Click File. Click a folder. Click File. Notes: To expand a folder, click a folder with a plus sign (+) beside it. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse. 12 2: Email messages Related topics Can I file messages? (See page 113.) View filed messages (See page 13.) Save a copy of messages sent from the device In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save. Note: Copies of sent messages are stored in the Sent Items folder in your desktop email program. View filed messages To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save. To view messages that are stored in a specific folder, in a messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder. About auto signatures Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry® device when you compose the message. To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise ServerTM version 4.0 or later. Delete multiple messages at one time To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key. To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete Prior. Note: When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program. Related topic Reconcile deleted messages (See page 33.) Add an auto signature 1. In the messages options, click Email Settings. 2. Set the Use Auto Signature field to Yes. 3. Type an auto signature. 4. Click the trackwheel. 5. Click Save. Note: You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet ServiceTM, log in to your account using a desktop browser to add an auto signature. Related topic About auto signatures (See page 13.) Mark messages as opened or unopened To change the status of a message, click a message. Click Mark Opened or Mark Unopened. To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened. 13 User Guide About out-of-office replies The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message. To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise ServerTM version 4.0 or later. If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No. Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list. To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise ServerTM version 4.0 or later. Set an out-of-office reply 1. In the messages options, click Email Settings. 2. Set the Use Out Of Office Reply field to Yes. 3. Type a reply. 4. If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off. 5. Click the trackwheel. 6. Click Save. Note: You can also set an out-of-office reply in your desktop email program. If you use the BlackBerry Internet ServiceTM, log in to your account using a desktop browser to set an out-of-office reply. Related topic About out-of-office replies (See page 14.) Create filters 1. In the messages options, click Email Filters. 2. Click the trackwheel. 3. Click New. 4. Set the filter information. 5. Click the trackwheel. 6. Click Save. Notes: To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue. To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the From or Sent to fields. You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet ServiceTM, log in to your account using a desktop browser to create filters. Related topics About filters (See page 14.) Manage filters (See page 15.) Create filters quickly (See page 15.) About filters You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program. To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, and From fields). 14 2: Email messages Manage filters Click a filter. Perform one of the following actions: · · · To turn on the filter, select a filter. Press the Space key. To view and edit a filter, click a filter. Click Edit. To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel. To delete the filter, click a filter. Click Delete. 6. Click Save. Notes: Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder. To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry® device. You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet ServiceTM, log in to your account using a desktop browser to specify folder redirection settings. Related topics About folder redirection (See page 15.) How do I stop messages that are sent from my desktop email program from appearing on my device? (See page 115.) How do I make changes to the folders on my device? (See page 115.) · Create filters quickly In a messages list, click a message on which to base your filter. Perform one of the following actions: · To create a filter based on the sender, click Filter Sender. Type a title. Click the trackwheel. Click Save. To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click Save. · About folder redirection If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device. To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise ServerTM version 4.0 or later. Show or hide the number of new or unread messages Unread messages are messages that you have not opened. New messages are messages that your BlackBerry® device has received since you last opened the messages list. 1. In a message list, click the trackwheel. 2. Click Options. 3. Click General Options. 4. In the Display Message Count field, perform one of the following actions: · To display counts for new messages, select New. Set folder redirection 1. In the messages options, click Email Settings. 2. Click the trackwheel. 3. Click Folder Redirection. 4. Select the check boxes beside the folders from which messages should be forwarded. 5. Click the trackwheel. 15 User Guide · · To display counts for unread messages, select Unread. To never display counts, select None. To view received messages or call logs for incoming phone calls, in a messages list, press the Alt key + I. To view voice mail messages, in a messages list, press the Alt key + V. To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K. To mark a message as opened or unopened, press the Alt key + U. To move to the last cursor position in a received message, press G. To view the address of a sender or a recipient, in the To or From field of a received message, select a name. Press Q. To show the display name again, press Q. 5. Click the trackwheel. 6. Click Save. Note: Your theme might override the option that you set in the Display Message Count field. Hide the unread message indicator 1. In a message list, click the trackwheel. 2. Click Options. 3. Click General Options. 4. Set the Display New Message Indicator field to No. 5. Click the trackwheel. 6. Click Save. Note: The Display New Message Indicator field appears only if the Display Message Count field is set to Unread. Messages shortcuts To open a selected message, press the Enter key. To compose a message from the messages list, press C. To reply to a message, press R. To forward a message, press F. To reply to all, press L. To file a message, press I. To search for text within a message, press S. To search for the next occurrence of the text, press S again. To move down a page, press the Space key. To move up a page, press the Shift key + the Space key. To view sent messages or call logs for outgoing phone calls, in a messages list, press the Alt key + O. 16 3 PIN messages About PIN messages Find your PIN Open messages Send PIN messages Save draft messages Add multiple contacts to a message Resend sent messages Manage PIN messages Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts Email and PIN messages -- frequently asked questions Find your PIN In the device options, click Status. Note: If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise ServerTM version 4.0 or later, your PIN appears on the Enterprise Activation screen. Send PIN messages 1. In a messages list, click the trackwheel. 2. Click Compose PIN. 3. In the To field, type a PIN or a contact name. 4. Type a message. 5. Click the trackwheel. 6. Click Send. Note: If a list of names appears as you type a contact name, click a name to add that contact to your message. About PIN messages A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through an existing email account. When your PIN message is delivered to the recipient, in a messages list, a D appears with a check mark beside the PIN message. Manage PIN messages Open a message. Click the trackwheel. Click one of the following menu items: · · · · · · Save Reply Forward Forward As Reply To All Delete User Guide Note: To remove the original message from a reply, click the trackwheel. Click Delete Original Text. 18 4 SMS messages About SMS messages Find your SMS number Type an SMS number Open SMS messages Send SMS messages Add contacts to an SMS message Save draft messages Manage SMS messages Resend sent SMS messages Enable cell broadcast messages Manage cell broadcast channels Delete multiple messages at one time Mark messages as opened or unopened Search the messages list Search for PIM items Leave SMS messages on a SIM card Show or hide the number of new or unread messages Hide the unread message indicator Messages shortcuts SMS messages -- frequently asked questions You can send SMS messages to contacts who have SMS-compatible phone numbers. You can also forward SMS messages as PIN or email messages. Find your SMS number In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number. Type an SMS number When you type an SMS-compatible number, include the country code and the area code. Note: In the phone options, set your smart-dialing options to avoid typing the country code and area code. Related topic About smart dialing (See page 46.) Open SMS messages An unopened SMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope. About SMS messages With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider enables for SMS. Send SMS messages 1. In a messages list, click the trackwheel. 2. Click Compose SMS. 3. Click [Use Once]. 4. Click SMS. User Guide 5. Type the SMS-compatible phone number. 6. Click the trackwheel. 7. Click Continue. 8. Type a message. 9. Click the trackwheel. 10. Click Send. Note: If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS. To send an SMS message quickly from the phone, type an SMS-compatible phone number. Click the trackwheel. Click SMS. Related topic Why can't I send SMS messages? (See page 117.) Note: To remove previous SMS messages from a reply message, click the trackwheel. Click Remove History. Resend sent SMS messages To resend an SMS message to the same contact, in the message, click the trackwheel. Click Resend. Note: If you send an SMS message to multiple contacts and the message does not reach one or more contacts, click Resend to resend the message to the contacts who did not receive it initially. About cell broadcast messages If your service provider supports cell broadcasting and provides you with access to a cell broadcasting channel, you can receive broadcast messages from the wireless network. These SMS messages can communicate information about weather, sports, traffic, or other news directly to your device. Contact your service provider for more information about cell broadcasting. The cell broadcast channels that you subscribe to determine the kind of cell broadcast messages that you receive. Contact your service provider for more information. Add contacts to an SMS message When composing an SMS message, click the trackwheel. Click Add Recipient. Note: You can send an SMS message to up to ten recipients. Related topic Type an SMS number (See page 19.) Enable cell broadcast messages Manage SMS messages Open a message. Click the trackwheel. Click one of the following menu items: · · · · · Save Reply Forward Forward As Delete Related topic About cell broadcast messages (See page 20.) 1. In the device options, click Advanced Options. 2. Click Cell Broadcast. 3. Set the Cell Broadcasting Service field to On. 4. Click the trackwheel. 5. Click Save. 20