User manual BLACKBERRY 8703E

Setting Up Email on Your TM BlackBerry® 8703e , Powered by Sprint PCS © 2006 Sprint Nextel. All rights reserved. SPRINT, the "Going Forward" logo, and other trademarks are trademarks of Sprint Nextel. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties and trademarks or registered trademarks of Research in Motion Limited ­ used by permission. September 15, 2006 Setting Up Email on Your BlackBerry 8703e Setting Up Email Choosing Your Email Setup Option To begin sending and receiving email messages on your BlackBerry 8703e, you must integrate your device with a supported email account (up to 10 supported accounts) using one of the following options: BlackBerry Internet Service Option Use this option if one or more of the following situations apply: You purchased your BlackBerry 8703e in a store. You want to set up a new email account for use with your BlackBerry 8703e. You want to send and receive email messages on your BlackBerry 8703e from one or more existing, supported email accounts. Note: To use this option, you must subscribe to a wireless service that supports email setup using BlackBerry Internet Service. If this setup option applies to you, see "Setting Up for Email Using BlackBerry Internet Service" on page 2 for more information. BlackBerry Enterprise Server Option Use this option if all the following situations apply: A system administrator is managing a BlackBerry Enterprise Server within your company. A system administrator has confirmed that you are permitted to use the BlackBerry Enterprise Server. You want to receive messages from a corporate Microsoft® Outlook®, IBM®, Lotus Notes®, or Novell® GroupWise® email account. Your supported email account resides on a Microsoft Exchange, IBM Lotus® Domino®, or Novell GroupWise email server. You subscribe to a wireless service that supports account setup using the BlackBerry Enterprise Server. If this setup option applies to you, see "Setting Up for Email Using BlackBerry Enterprise Server" on page 9 for more information. Setting Up Email on Your BlackBerry 8703e 1 Setting Up for Email Using BlackBerry Internet Service You can set up for email using a Web browser on your BlackBerry 8703e or on a computer. To set up for email, you must create a login ID and password. The first time that you log in to the BlackBerry Internet Service Web site, you can add a supported email address, create a BlackBerry email address, or do both. Add an email address if you have an existing, supported email account that you want to access from your BlackBerry 8703e. Create a BlackBerry email address if you do not have another existing, supported email account, or if you need an additional email address that you can use to send and receive email messages. Note: If you are adding a work email address, you might need to use a computer to add the address. See "About Adding an Email Address" on page 5 for more information. Setting Up Email Setting Up for Email Using Your BlackBerry 8703e 1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS Network and that you are in a wireless coverage area. (See "Wireless Network Coverage" on page 34 for details.) 2. Click Email Settings. (The Sign In screen will be displayed.) 3. On the Sign In screen, click Create New Account and then click Get Link. Note: To follow a link in the browser, click the link and then click Get Link. 4. Read the legal terms and conditions carefully. Perform one of the following actions: To decline the legal terms and conditions and stop the setup process, click No. To accept the legal terms and conditions and continue the setup process, click Yes. 5. Type the login information. User ID: Type a login name of your choice for the BlackBerry Internet Service Web site. Password: Type a login password of your choice for the BlackBerry Internet Service Web site. Confirm Password: Retype your login password. Setting Up Email on Your BlackBerry 8703e 2 6. Write down your user ID and password and keep the information in a safe place. You must type this information every time that you log in to the BlackBerry Internet Service Web site. Setting Up Email 7. Click Next. 8. Select a language for the BlackBerry Internet Service Web site. 9. Perform one of the following actions: To add an email address for an existing supported email account (up to 10), type the full email address (for example, yourname@ispname.com). Type the password for your email account. To create a BlackBerry email address, click Create a BlackBerry email address. In the Username field, type the name that you want to appear before the at sign (@) in your new BlackBerry email address. 10. Click Next. 11. Click OK. Setting Up for Email Using a Computer To use this setup option, you require the following items: Internet browser: Microsoft® Internet Explorer version 6.0 (or later) or TM Netscape® Communicator 7.2 (or later) with JavaScript enabled. Operating System: Microsoft Windows® 2000, Windows XP or Mac OS® 10.3 (or later). To set up your email using your computer: 1. 2. 3. 4. Verify that the computer is connected to the Internet. In a Web browser, in the Web address field, type www.sprint.blackberry.com. Click Create New Account. Read the legal terms and conditions carefully. Perform one of the following actions: To decline the legal terms and conditions and stop the setup process, click I Disagree. To accept the legal terms and conditions and continue the setup process, click I Agree. [ESN (dec)] for your BlackBerry 8703e. 5. Type the personal information number (PIN) and electronic serial number Note: To find your PIN and ESN (dec) on your BlackBerry 8703e, click Options > Status. Setting Up Email on Your BlackBerry 8703e 3 6. Click Continue. 7. Type the login information. User ID: Type a login name of your choice for the BlackBerry Internet Service Web site. Choose Password: Type a login password of your choice for the BlackBerry Internet Service Web site. Confirm Password: Retype your login password. Setting Up Email 8. Write down your user ID and password and keep the information in a safe place. You must type this information every time that you log in to the BlackBerry Internet Service Web site. 9. Click Sign Up. 10. Perform one of the following actions: To add an email address for an existing supported email account (up to 10), type the full email address (for example, yourname@ispname.com). Type the password for your email account. To create a BlackBerry email address, click Create a BlackBerry email address. In the Username field, type the name that you want to appear before the at sign (@) in your new BlackBerry email address. 11. Click Next. 12. Click OK. Setting Up Email on Your BlackBerry 8703e 4 About Adding an Email Address You can add up to 10 supported email addresses that are associated with the following email account types to the BlackBerry Internet Service: ISP (using POP or IMAP). Microsoft Exchange (using Microsoft Outlook Web Access or the BlackBerry Mail Connector). IBM Lotus Domino (using the mail connector). You can add most email addresses for most supported email accounts using your BlackBerry 8703e. However, as specified in the chart below, you must add email addresses for some types of supported email accounts using a computer. Setting Up Email Email Account Type Most Email Accounts Personal - Microsoft Outlook Personal - POP or IMAP Work - Microsoft Outlook Web Access Work - Microsoft Outlook Work - IBM Lotus Notes BlackBerry 8703e Web Browser Computer Web Browser Depending on your email provider, you might not be able to add email addresses for certain email account types. Contact your email provider for more information. Note: You might be prompted to install the BlackBerry Mail Connector on your computer when you add a supported work email address. The BlackBerry Mail Connector is designed to enable the BlackBerry Internet Service to retrieve email messages from a Microsoft Outlook or IBM Lotus Notes work email account from behind a company's firewall. Setting Up Email on Your BlackBerry 8703e 5 Logging In to the BlackBerry Internet Service Web Site Logging In Using Your BlackBerry 8703e Setting Up Email You must log in to the BlackBerry Internet Service Web site to add or remove supported email accounts and to manage settings and message delivery options. To log in to your account: 1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS Network and that you are in a wireless coverage area. 2. Click Email Settings. 3. On the Sign In screen, type your login information. User ID: Type your login name for the BlackBerry Internet Service Web site. Password: Type your login password for the BlackBerry Internet Service Web site. 4. Click Submit and then click Get Link. Logging In Using a Computer You must log in to the BlackBerry Internet Service Web site to add or remove supported email accounts and to manage settings and message delivery options. To log in to your account: 1. Verify that the computer is connected to the Internet. 2. In a Web browser, in the Web address field, type www.sprint.blackberry.com. 3. Type your login information. User ID: Type your login name for the BlackBerry Internet Service Web site. Password: Type your login password for the BlackBerry Internet Service Web site. 4. Click Login. Requesting Your Login Password If you forget your BlackBerry Internet Service Web site password, you can request that the password be sent to your BlackBerry 8703e. To request your login password using your BlackBerry 8703e: 1. On the BlackBerry Internet Service Web site login screen, click Forgot your password. 2. In the User ID field, type your login name for the BlackBerry Internet Service Web site. 3. Click Submit. Setting Up Email on Your BlackBerry 8703e 6 To request your login password using a computer: 1. On the BlackBerry Internet Service Web site login screen, click Forgot your password. Setting Up Email 2. Type the required information: In the User ID field, type your login name for the BlackBerry Internet Service Web site. In the PIN field, type the PIN for your BlackBerry 8703e. Note: To find your PIN on your BlackBerry 8703e, click Options > Status. 3. Click Request Password. Finding More Information See the BlackBerry Internet Service Online Help for more information about adding supported email accounts, creating a BlackBerry email address, or managing email settings and message delivery options. To view the BlackBerry Internet Service Online Help, log into the BlackBerry Internet Service Web site and click the Help link. Note: If you log into the BlackBerry Internet Service Web site using a browser on your BlackBerry 8703e, click the Help link on the Web page and then click Help (Get Link) in the menu. Setting Up Email on Your BlackBerry 8703e 7 Installing the BlackBerry Desktop Software Install the BlackBerry Desktop Software on a computer to perform any of the following actions: Synchronize personal information management (PIM) data, such as contacts, tasks, and appointments. Backup and restore your BlackBerry 8703e data. Load new programs on your BlackBerry 8703e, such as updated system software, games, and third-party personal information management programs. Charge your BlackBerry 8703e using your computer. To install the BlackBerry Desktop Software, the following system requirements apply: Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later. Windows® 98, Windows ME, Windows 2000, or Windows XP. CD-ROM drive. Available USB port. If you use Windows 98 (not Windows 98 Second Edition), you must download the DCOM 98 version 1.3 update from www.microsoft.com/default.mspx for the USB driver to operate as expected. To install the BlackBerry Desktop Software: Setting Up Email 1. Insert the BlackBerry Desktop Software Installation CD into your CD drive. 2. Complete the onscreen instructions. Select BlackBerry Internet Service as your account integration option. 3. When the installation is complete, connect the smaller end of the USB cable to your BlackBerry 8703e. 4. Connect the larger end of the USB cable to an available USB port on your computer. 5. On the Windows taskbar, click Start. 6. Click Programs > BlackBerry > Desktop Manager. Note: To find more information about the features of the BlackBerry Desktop Software, click Help > Desktop Help Contents. Setting Up Email on Your BlackBerry 8703e 8 Setting Up for Email Using BlackBerry Enterprise Server Your system administrator might set up your BlackBerry 8703e for email on your behalf, or you might need to integrate your BlackBerry 8703e with a supported email account yourself using one of the methods described here. Setting Up Email Using Enterprise Activation If your system administrator has provided you with an Enterprise Activation password, you can integrate your supported email account (up to 10) directly from your BlackBerry 8703e. To use Enterprise Activation: 1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS Network and that you are in a wireless coverage area. 2. On your BlackBerry 8703e, click Enterprise Activation. 3. Type your supported corporate email account address. 4. Type the Enterprise Activation password provided by your system administrator. 5. Click Activate. Note: Your system administrator might request that you install the BlackBerry Device Manager program on your computer to reduce the amount of data that is sent over the wireless network when your BlackBerry 8703e is connected to your computer. Using the BlackBerry Desktop Software If your system administrator does not provide you with an Enterprise Activation password, you can install the BlackBerry Desktop Software on your computer to integrate your BlackBerry 8703e with your supported email account. To install the BlackBerry Desktop Software, the following system requirements apply: Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later. Windows® 98, Windows ME, Windows 2000, or Windows XP. CD-ROM drive. Available USB port. If you use Windows 98 (not Windows 98 Second Edition), you must download the DCOM 98 version 1.3 update from www.microsoft.com/default.mspx for the USB driver to operate as expected. Setting Up Email on Your BlackBerry 8703e 9 To use the BlackBerry Desktop Software: 1. Insert the BlackBerry Desktop Software Installation CD into your CD drive. 2. Complete the onscreen instructions: Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your account integration option. Select BlackBerry Enterprise Server as your email redirection option. Setting Up Email 3. When the installation is complete, connect the smaller end of the USB cable to your BlackBerry 8703e. 4. Connect the larger end of the USB cable to an available USB port on your computer. 5. On the Windows taskbar, click Start. 6. Click Programs > BlackBerry > Desktop Manager. When you are prompted to generate an encryption key, complete the onscreen instructions. Note: To find more information about the features of the BlackBerry Desktop Software, click Help > Desktop Help Contents. Option: BlackBerry Desktop Redirector If you do not have access to a BlackBerry Enterprise Server and you want to associate your device with a corporate Microsoft Outlook (Workgroup Installation) email account, you can install the BlackBerry Desktop Redirector software on your computer to associate your device with that email account. To install the BlackBerry Desktop Redirector, when you install the BlackBerry Desktop Software, select BlackBerry Desktop Redirector as your message redirection option. See "Installing the BlackBerry Desktop Software" on page 8 for information about installing the software. Note: When using this option, your computer must be on and the BlackBerry Desktop Redirector must be running to send and receive messages on your device. Setting Up Email on Your BlackBerry 8703e 10