User manual BLACKBERRY CLIENT FOR IBM LOTUS SAMETIME

User Guide BlackBerry Client for IBM Lotus Sametime BlackBerry Smartphone with a Touch Screen Version: 2.2 SWDT374066-429896-0811045643-001 Contents Basics............................................................................................................................................................................................................................................. About BlackBerry Client for IBM Lotus Sametime............................................................................................................................................................................ Log in to the BlackBerry Client for IBM Lotus Sametime................................................................................................................................................................ Log out of the BlackBerry Client for IBM Lotus Sametime.............................................................................................................................................................. Delete the BlackBerry Client for IBM Lotus Sametime.................................................................................................................................................................... Contacts........................................................................................................................................................................................................................................ About contacts....................................................................................................................................................................................................................................... Add a contact......................................................................................................................................................................................................................................... Add contacts or a group from your organization's address book................................................................................................................................................... View a contact's information............................................................................................................................................................................................................... Associate a contact with a contact in the main contact list on your BlackBerry device............................................................................................................ Change a contact's display picture..................................................................................................................................................................................................... Hide the display pictures that appear beside contacts in the contact list................................................................................................................................... Rename a contact.................................................................................................................................................................................................................................. Delete a contact..................................................................................................................................................................................................................................... A contact no longer appears in my contact list................................................................................................................................................................................. Groups........................................................................................................................................................................................................................................... Add a group............................................................................................................................................................................................................................................ Move a contact to a group.................................................................................................................................................................................................................... Rename a group..................................................................................................................................................................................................................................... Delete a group........................................................................................................................................................................................................................................ Organize offline contacts..................................................................................................................................................................................................................... Conversations.............................................................................................................................................................................................................................. Send a message..................................................................................................................................................................................................................................... Send a message to a user that is not in your contact list................................................................................................................................................................ Open a conversation............................................................................................................................................................................................................................. Add an emoticon.................................................................................................................................................................................................................................... About files............................................................................................................................................................................................................................................... Send a file............................................................................................................................................................................................................................................... Switch conversations............................................................................................................................................................................................................................. Call or send an email message to a contact quickly during a conversation................................................................................................................................. Send a conversation as an email message......................................................................................................................................................................................... Copy a conversation.............................................................................................................................................................................................................................. Clear a conversation.............................................................................................................................................................................................................................. End a conversation................................................................................................................................................................................................................................ Send an announcement message....................................................................................................................................................................................................... Start a meeting....................................................................................................................................................................................................................................... 3 3 3 3 3 5 5 5 5 5 6 6 6 6 7 7 9 9 9 9 9 9 11 11 11 11 11 11 11 12 12 12 12 12 12 12 13 View a list of meeting participants..................................................................................................................................................................................................... Leave a meeting..................................................................................................................................................................................................................................... Stop grouping messages in conversations........................................................................................................................................................................................ I am not receiving notification for incoming messages................................................................................................................................................................... Text sometimes changes after I type it............................................................................................................................................................................................... Conversation history.................................................................................................................................................................................................................. View the conversation history for a contact...................................................................................................................................................................................... Delete a conversation history.............................................................................................................................................................................................................. Availability.................................................................................................................................................................................................................................... About the availability status................................................................................................................................................................................................................ Change your availability status........................................................................................................................................................................................................... Create a custom availability status..................................................................................................................................................................................................... Delete your custom availability statuses............................................................................................................................................................................................ Set your availability indicator to reflect your device status............................................................................................................................................................ Change your current location status.................................................................................................................................................................................................. Hide the status messages that appear beside contacts in the contact list.................................................................................................................................. Receive notification when a contact becomes available................................................................................................................................................................. About sound profiles............................................................................................................................................................................................................................. Change a sound profile......................................................................................................................................................................................................................... Legal notice.................................................................................................................................................................................................................................. 13 13 13 14 14 15 15 15 17 17 17 17 17 17 18 18 18 18 18 19 User Guide Basics Basics About BlackBerry Client for IBM Lotus Sametime You can use BlackBerry® Client for IBM® Lotus® Sametime® to chat with other IBM® Lotus® Sametime® users using your BlackBerry device. To use the client, you must have an IBM Lotus Sametime user name. If you do not have a user name, contact your administrator. You can send and receive email messages and use other applications on your device while the client is running. When you receive a new instant message, an icon appears in the device status section of the screen. Log in to the BlackBerry Client for IBM Lotus Sametime If you do not remember your user name or password, contact your administrator. 1. In the BlackBerry® Client for IBM® Lotus® Sametime®, type your user name and password. 2. Perform any of the following actions: · To avoid typing your password each time that you log in, select the Save Password check box. · To log in to the client automatically each time that you turn on your BlackBerry device, select the Automatically log me on check box. · To set your availability status before you log in, highlight the Startup status field. Click a login status. 3. Click Log on. Log out of the BlackBerry Client for IBM Lotus Sametime When you log out of BlackBerry® Client for IBM® Lotus® Sametime®, you do not receive messages on your BlackBerry device. If you log out without closing existing conversations, you can access them again the next time that you log in. 1. On the Contact list screen, press the Menu key. 2. Click Log Off. Delete the BlackBerry Client for IBM Lotus Sametime 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Applications. Highlight the BlackBerry® Client for IBM® Lotus® Sametime® application. Press the Menu key. Click Delete. 3 User Guide Contacts 4 User Guide Contacts Contacts About contacts Your contact list displays your list of individual contacts. BlackBerry® Client for IBM® Lotus® Sametime® uses your existing IBM Lotus Sametime contact list. Add a contact 1. 2. 3. 4. On the Contact list screen, press the Menu key. Click Add Person. Click a group. In the User name field, perform one of the following actions: · Type a user name. · Type part of a user name. Click a user name. · Type part of a user name. Click Lookup. Click a contact. 5. Click OK. 6. To associate the contact with a contact in the main contact list on your BlackBerry® device, perform one of the following actions: · If the contact is in your main contact list, click Select Contact. Click an email address. · If the contact is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save. Add contacts or a group from your organization's address book You can add a group and its corresponding contacts from your organization's address book to your contact list. Only online users appear in the group. You cannot rename the group or add or remove users from the address book. 1. On the Contact list screen, press the Menu key. 2. Click Add Public Group. 3. Type the group name. 4. Click OK. To remove the public group and its contacts from your contact list, click Remove Group. View a contact's information 1. On the contact list screen, highlight a contact. 2. Press the Menu key. 3. Click View Person's Info. 5 User Guide Associate a contact with a contact in the main contact list on your BlackBerry device Associate a contact with a contact in the main contact list on your BlackBerry device You can associate a contact from your client with a contact in your main contact list who has an email address, phone number, or both. You can then complete some tasks more quickly, such as calling or sending an email message to the contact quickly during a conversation. 1. On the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Link to BlackBerry Contact. 4. Perform one of the following actions: · If the contact is in your main contact list, click Select Contact. Click an email address. · If the contact is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save. Change a contact's display picture 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. On the Contact list screen, highlight a contact. Press the Menu key. Click View Person's Info. Press the Menu key. Click Change Picture. If necessary, associate the contact with a contact in the main contact list. Click a picture. Center the picture in the box. Press the Menu key. Click Crop and Save. Press the Menu key. Click Save. Hide the display pictures that appear beside contacts in the contact list 1. 2. 3. 4. 5. On the Contact list screen, press the Menu key. Click Options. Change the Show Pictures field to No. Press the Menu key. Click Save. Rename a contact 1. 2. 3. 4. 5. On the contact list screen, highlight a contact. Press the Menu key. Click Edit Nickname. Type a name. Click OK. 6 User Guide Delete a contact Delete a contact 1. On the contact list screen, press the Menu key. 2. Click Remove Person. 3. Click Delete. Note: Deleting a contact from your contact list does not remove you from that contact's contact list. A contact no longer appears in my contact list Try performing the following actions: · · If you have set your collaboration client to hide offline contacts, organize offline contacts so that you can view offline contacts. If you have collapsed the group that the contact is in, expand the group. On the Contact list screen, click the group. 7 User Guide Groups 8 User Guide Groups Groups Add a group 1. 2. 3. 4. On the Contact list screen, press the Menu key. Click Add Personal Group. Type a group name. Click OK. Move a contact to a group 1. 2. 3. 4. On the contact list screen, highlight a contact. Press the Menu key. Click Move Person. In the Select Group drop-down list, click a group. Rename a group 1. 2. 3. 4. 5. On the Contact list screen, highlight a group. Press the Menu key. Click Rename Group. Type a name for the group. Click OK. Delete a group When you delete a group, all of the contacts in the group are deleted from your contact list. 1. On the Contact list screen, highlight a group. 2. Press the Menu key. 3. Click Remove Group. 4. Click Delete. Organize offline contacts 1. On the Contact list screen, press the Menu key. 2. Click Options. 3. In the Show Offline People drop-down list, click one of the following options: · To group offline contacts, click Group. · To view offline contacts, click Yes. · To hide offline contacts, click No. 4. Press the Menu key. 9 User Guide Organize offline contacts 5. Click Save. 10 User Guide Conversations Conversations Send a message 1. On the Contact list screen, click an online contact. 2. Type a message. 3. Press the Enter key. Send a message to a user that is not in your contact list 1. 2. 3. 4. On the Contact list screen, press the Menu key. Click Send Message To.... Type a user name. Click OK. Open a conversation Conversations appear in the Chats group and the main message list. On the Contact list screen, in the Chats group, click a contact. Add an emoticon 1. When you are composing a message, press the Emoticon key. 2. Click an emoticon. About files Depending on your organization, you can send, receive, and view picture files (including .bmp, .gif, and .jpg), document files (including .doc, .pdf, and .ppt), audio files (including .mp3, .wav, and .amr), and vCard® contact attachments. You can save and store files that you receive from contacts in the device memory or on a media card. For information about the maximum size of files that you can send and receive, contact your administrator. Send a file 1. During a conversation, press the Menu key. 2. Click Send File. 3. Perform one of the following actions: · To send a picture file, click Picture. Click a picture. · To send a document file, click File. Click a file. · To send a voice note, click Voice Note. Record your message. Click Send. · To send a vCard® contact attachment, click Address. 11 User Guide Switch conversations Note: To stop a file from sending, click Cancel. Switch conversations 1. During a conversation, press the Menu key. 2. Click Switch Chat. 3. Click a contact. Call or send an email message to a contact quickly during a conversation To perform this task, the contact from your client must be associated with a contact in the main contact list on your BlackBerry® device. During a conversation, perform any of the following actions: · Press the Menu key.Click Call . · Press the Menu key.Click Email . Send a conversation as an email message 1. During a conversation, press the Menu key. 2. Click Email Chat. Copy a conversation 1. During a conversation, press the Menu key. 2. Click Copy Chat. Clear a conversation 1. During a conversation, press the Menu key. 2. Click Clear Chat. End a conversation 1. During a conversation, press the Menu key. 2. Click End Chat. Send an announcement message You can send an announcement message to all contacts in a group or to individual contacts in a group. 1. On the Contact list screen, press the Menu key. 2. Click Send Announcement. 3. Complete the Announcement field. 12 User Guide Start a meeting To allow contacts to reply to the announcement message, select the Allow recipients to send responses check box. Click Recipients. In the Group drop-down list, click a group. Perform one of the following actions: · To send a broadcast message to all of the contacts in the group, select the Select All check box. · To send a broadcast message to individual contacts in the group, select the check box beside the contacts. 8. Click OK. 9. Click OK. 4. 5. 6. 7. Start a meeting 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. On the contact list screen, highlight a contact. Press the Menu key. Click Invite to Meeting. In the Message field, type a message. Click OK. On the meeting screen, press the Menu key. Click Invite other to meeting. In the User name drop-down list, click a contact. Click OK. In the Message field, type a message. Click OK. View a list of meeting participants 1. During a meeting, press the Menu key. 2. Click View Participants. Leave a meeting 1. During a meeting, press the Menu key. 2. Click Leave Meeting. Stop grouping messages in conversations In a conversation, by default, consecutive messages that you send or receive are grouped together. 1. On the Contact list screen, press the Menu key. 2. Click Options. 3. In the Group Messages in Conversation drop-down list, click No. 4. Press the Menu key. 5. Click Save. 13 User Guide I am not receiving notification for incoming messages I am not receiving notification for incoming messages In the sounds application, try performing the following actions: · · · Verify that the All Alerts Off sound profile is not selected. Verify that the Volume fields for the Enterprise Messenger New Message item are not set to Silent. Change the notification options for the Enterprise Messenger New Message item. Text sometimes changes after I type it If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically. · To view or change AutoText entries, during a conversation, press the Menu key. Click Edit AutoText. For more information about AutoText, click Help on your BlackBerry® device. 14 User Guide Conversation history Conversation history View the conversation history for a contact To perform this task, on the Options screen, the Save Message History field must be set to save conversations on your BlackBerry® device or on a media card. 1. 2. 3. 4. On the Contact list screen, highlight a contact. Press the Menu key. Click View History. Click a conversation history. Delete a conversation history 1. 2. 3. 4. 5. On the Contact list screen, highlight a contact. Press the Menu key. Click View History. Press the Menu key. Perform one of the following actions: · To delete the conversation history for an individual contact, click Delete Contact's History. · To delete the conversation history for all contacts, click Delete Complete History. 15 User Guide Availability 16 User Guide Availability Availability About the availability status Your availability status is made up of a status message and an availability indicator. You can create custom availability statuses by typing your own status message and choosing an availability indicator that reflects your status. Change your availability status 1. On the Contact list screen, press the Menu key. 2. Click Set Status. 3. Click an availability status. Create a custom availability status 1. On the Contact list screen, press the Menu key. 2. Click Set Status. 3. Perform one of the following actions: · To type a status message and use your current availability indicator, click Personal Message. Type a status message. · To type a status message and choose an availability indicator, click Status Messages. Type a status message. In the Show As drop-down list, click an availability option. 4. Click OK. Delete your custom availability statuses 1. On the Contact list screen, press the Menu key. 2. Click Set Status. 3. Click Clear All Status Messages. Set your availability indicator to reflect your device status To perform this task, your availability indicator must be set to Available. You can set your availability indicator to change to Away when you do not use your BlackBerry® device for the duration of time that you set. When you use your device again, the availability indicator changes back to Available. 1. On the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Show me as Away when idle for field to a duration of time. 4. Press the Menu key. 5. Click Save. 17 User Guide Change your current location status Change your current location status 1. 2. 3. 4. On the Contact list screen, press the Menu key. Click Set My Location. Complete any of the fields. Perform one of the following actions: · To accept the changes to your location status, click Update. · To decline the changes to your location status, click Reset. Hide the status messages that appear beside contacts in the contact list 1. 2. 3. 4. 5. On the Contact list screen, press the Menu key. Click Options. Change the Show Status Messages field to No. Press the Menu key. Click Save. Receive notification when a contact becomes available 1. 2. 3. 4. On the contact list screen, highlight an offline contact. Press the Menu key. Click Alert Me. Click OK. To stop receiving notifications, highlight a contact. Press the Menu key. Click Clear Alert. About sound profiles You can set notification options, such as vibrate or tone, for the client in the sounds application. The Enterprise Messenger Alert sound profile specifies how you are notified when a contact that you have set an availability alert for becomes available. The Enterprise Messenger New Message sound profile specifies how you are notified of incoming instant messages. Change a sound profile 1. In the sounds application, perform one of the following actions: · To change the Normal sound profile, click Ringtones. · To change a custom sound profile, click Custom Profiles. Click a profile. Click the application or item that you want to change. Change the notification information. Press the Menu key. Click Save. 2. 3. 4. 5. 18 User Guide Legal notice Legal notice This guide describes tasks associated with a BlackBerry® device with a touch screen. ©2008 Research In Motion Limited. All rights reserved. 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